Questions

After completing the document there is no option to submit. It can be downloaded, the downloaded document is clear of data. The only option is to print, complete and sign in pen. If the downloaded document retained the data, it could be emailed but that is not an option either. What is the fix?

Hi,When I'm trying to use the sign in person function on the acrobat sign app, once I have added the form, and email address and clicked "sign" the following error message appears on the loaded screen.The page you are trying to access is not valid.Can anyone help figure this one out as I'm stumped

Integrate may not be the right word. What I am wanting for the business I work for is this: Our therapists will be using a template to do evaluations. I want them to have several options to choose from say under a specific category. When they choose that specific option, I would like it to then integrate into the summary of the patient above. Does that make sense? The other options can disappear, no longer be present. But example: Summary: Patient presented today ready and able to work.  option 1: (patient) presents with heavy breathing and swallowing concernsOption 2: (patient) presents with smelly breathOption 3: (patient) presents with funky toe smells Then the therapist could select any of the options given to them, it would integrate to the above summary-and the remaining options would disappear. Please help me! 

Hi, is there a configuration for Adobe Sign that allows us to revert back to our original configuration, where we can either type our signature or choose from our standard signature template?  My team, as of the past two months, has randomly started experiencing these issues: 1.  They are prompted to re-sign their name free-hand.   There is no longer an ability to type their signature.  Their existing signature template is not provided as an option to choose from.  This scenario does not occur with each document submission, but occurs in an apparent random manner. 2.  Their signature template (aka, pre-signed signature) is presented as an option to choose.  Again, not every time but randomly.   When their signature template is presented, it is not always their original signature, but rather a recent signature (such as from that same morning, for a different contract, which they had to sign in free-hand format). 3. Th

Al finalizar el proceso de firma por todas las partes no se envia por mail copia del documento firmado en pdf. Que hay que hacer para que se envíe?

I am having trouble using Fill & Sign.  But the ONLY community I can find a "Create a Post" button in is the "Using the Community" community. HOW DO I POST A QUESTION ABOUT FILL & SIGN?! Sorry to yell, but this is a product I've paid for, and a very important, very time sensitive thing I'm trying to use it for.  I cannot find any other posts about the problem I'm having with Fill & Sign, but I can sure find a lot of posts from people asking how the hell to post a question!  Just no answers that work.

How do I Change the order for signing the documemt if the first person hade already signed? I would like to change the following persons signing the document but cannot don't how to do it if it's possible. I dont want to replace the person signing but simply change the order that the remaining persons signing the document are supposed to.

I created the document for signatures.  I am not a signatory but am the owner and creator of the document.  Once all parties have signed, I need to be able to share it with others.  There is no option to share it, PDF it or any form of digital transmission.  I have to physically print the document, scan it, then email out the scanned version.   What needs to happen to allow me to share any signed document digitally with others, without these unnecessary steps?

Hi all,I'm getting an error in Acrobat when I try to send my document for signature that says "Could not send" "An error has occurred".When I tried sending on https://cloud.acrobat.com/sendforsignature I get the error: We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.Can anyone help with this please?Thanks,Chris

I know how to do this one document at a time, but is it possible to select multiple docs to delete?

I have a document that is a sign-up sheet with multiple fields for clients to fill out and return.  I have been sending them through "Send for Signature" to each individual's email address.  Is it possible to create a link to the blank fillable document that can be embedded in a mass email (I use Constant Contact)?

where will get the details of usage of the Adobe Acrobat Sign of my tenant and we want to publish this to our management.

I am trying to add indivdual fields to a document to send out in bulk so that each receipent will receive a personalised document. I have looked at the video tutorial and have saved a csv with the headings in the correct format. I have added the form fields and called them the same name as in the csv file as per the instructions. However when I send the document the fields just show as blank text boxes that the signer can fill in rather than pre populated fields. Any assistance greatfully received. Shirley

Hello, I am trying to incorporate an Adobe webform into the quality management system for our business....   Long story short is that a drop-down field for 'Non-Conformance Type' keeps changing upon submission of the webform. I cannot have this field be incorrectly submitted.   In looking through here for a solution I find some suggestions to check commit to selected value immediately, or to make sure the field is not calculated.   I had both of these options selected on the .pdf I used to create the webform, but I do not see where to change these options in the webform editor itself. The edit options on the webform are not as advanced as in the editor beforehand. Am I missing something? Why does my drop-down continue to submit as a value I am not selecting?   Here is the link to my form.   https://na4.documents.adobe.com/public/esign?tsid=CBFCIBAA3AAABLblqZhAZrRq5bboZ6yY9QnFJRgP8vq2hmtlk5gjjCQFGhOAcY_fYrM7rbsmcu14_GXhWeN-2E8FSP2UaWuYd0Y1NGm4C& 

I have resiliated my adobe sign account and would like to save thousand of signed contracts before the final deadline.  It would take ages to save contract by contract. Is there a way to batch this to be more efficient?  

I'm creating documenation for our IT team and curious if there is a way to export our current Account Settings so that we have a baseline of our settings?

How can I see previous files that I sent out for e-signature and the ones that has been signed elect

I cancelled an agreement after one party signed it. The second party is getting daily reminders to sign the agreement, even though it has been cancelled. How do we fix this? 

When requesting e-signatures, the document is not being forwarded to the second signer after the first has copmpleted it.  I am getting nottice that it has been forwarded.  However second signer has not been able to find the document.  This has happened more than once with different clients.

We are using Gigasign to send contracts to multiple signers, the first signature destination may want to add a a second signer for their organization, is there a way to allow them to do this? I can make the second signature field available to the first signer, but it is not intuitive as most then think they need to sign twice themselves(even though I make the second space optional), Would I would love is that they have the option to send (and enter in the second signer's email). I'm guessing this is not possible, but maybe I"m missing it. Thanks!

This is a bug that needs to be fixed. Adobe sign (online) drops the preceeding "0" on single digit day date field when brought in. The original Acrobat created document pdf  had the correct data...  "February/01/2025",  but after loading into Adobe sign, Adobe Sign converted the date to "Feruary/1/2025" thus causing an error in the expected format "mmmm/dd/yyyy".To fix, I have to manually ad back the "0" preceeding the day for every entry before it will send.(Of course if the date is a double digit day  "15", it works fine). Please fix this bug. Thx  

ADOBE SIGN 으로 전자서명 시, PDF파일에 첨부된 최종감사보고서의 삭제 전자서명 요청을 통해 서명이 완료된 PDF 파일에 최종감사보고서가 첨부되는데, 고객에게 제출하려면 최종감사 보고서까지 보내기에는 좀 보기 않좋은데,최종감사보고서가 첨부되지 않게 하는 방법은 없을까요?

Good Morning  I am a contractor and I use a pay application and waiver for my subs. I want to know if there is a way to embed the signature request in the form so I can just send them without creating the request in adobe for each one every week. Thanks 

When I compose a contract for signatures in Adobe Sign, the contract includes several portions that require signatures and other documents such as pricing exhibits, statements of work, etc that are also added to the software for inclusion in the signable contract.  The requestor can see all these documents combined into one PDF in the initial and signed version.  However, the recipients only see the portions of the combined document that they signed.  Therefore, when reviewing the PDF before signing, multiple exhibits are missing in the combined file.  They need to review these before signing even though they do not sign those particular documents.  Why is Adobe Sign removing these documents from their version of the PDF.  This is so confusing that different people see different versions of the combined file?  I see no option that is restricting visibility to the full set of documents.  It would seem you have to create a combined PDF before

I've tried everything! I cannot get my signed agreement to save back to the custom object I am sending the agreement from. Can someone please help? I see instructions to create a data mapping (I did this and added it to my agreement template). I see instructions to edit custom settings (not sure there is anything I need to edit here...).  It seems like it should be standard functionality to create an agreement record on the object you send the agreement from and then save the signed PDF back to Salesforce files of the record. Did I miss a setting during set up? Thanks!