Questions

Why is this image rejected due to quality issues. I just had a 16x20 print made with no issues.This happens more often than not. Very frustrating 

I am wondering where my illustration violates anyones intellectual property.  

Hello everyone, I’m a new user of Adobe Stock. I often fail the review process because the images don’t meet the quality standards. What problems should I address in order to improve my chances of passing the review?[This post was moved to Stock Contributors by a moderator]

Hi everyone. I have a question. I recorded a video on my YouTube channel showing how I advertise my images for sale on Pinterest using Adobe. Several people asked if this violated any rules. I don't see anything that violates them, but I wanted to know your opinion. Thanks.

Recently I am getting many rejects on my images, I would like to know whether this is happening because of over editing or something else. Can anyone help me understand that

Hello everyone,((Adobe Case Update 00517663))My Adobe Stock account was deactivated due to an alleged AI content guidelines violation, but I was not informed which guideline I violated. I have been an Adobe Stock contributor for 3 years, spending a lot of time creating, improving, and uploading my work while trying to follow the rules. I have around $170 in my account and contacted Adobe on May 28 for a review, but I have not received a response yet. Has anyone experienced a similar situation? Is there a chance to reactivate the account? And what happens to the remaining earnings if the account is not restored? I would appreciate any advice. Thank you.

I would like to under why this particular image has been rejected

Hello everyone,I am a new contributor in Adobe Stock. However, I already faced a lot of rejection showing the reason of similarity in content. Eventually, I stopped contributing images/vectors. I have started to concentrate on videos (motion graphics). Recently, I submitted a looping motion graphics video as attached/linked herewith. But it was also rejected on similarity issue. Creating a motion graphics work involves a lot of efforts and works. But, this is frustrating to have the work rejected showing “similarity in collection”.Video I SubmittedCould you please show me how this content is too similar and repetitive in Adobe Stock collection?Looking forward to your kind responses. Regards

What could possibly be intellectual property in these images? The number on the man is made up. There's nothing on the girl that is copyrighted. They're all AI, and of course, the fantasy images, I can't imagine. Please let me know. I think the rejection is stuck on intellectual property rejections. 

Why would 100% of my images be refused for Intellectual Property Refusal? I posted a number of very general city street-scapes, random buildings store fronts, etc. Very basic imagery of which can be found across the stock platform? Seems very odd that ALL images were refused, even those without any distinct logos or artwork. Very frustrating since this was a pretty substantial upload.

Hello, my name is Pasindu and I'm reaching out from Sri Lanka regarding an issue with my Adobe Stock Contributor registration. The phone verification step is not completing successfully for me. I've attempted the process using two different local carriers - Dialog (+94 77 number) and Hutch (+94 76 number) - but in both cases, the verification SMS never arrives on my device.Is there a way for someone on the Adobe support team to manually approve my account, or suggest another method to verify my phone number? I'd really appreciate any guidance here.My registered email for this account: [removed by moderator]Location: Sri Lanka

Is anyone here that think differently? some humble people around?, or everyone got too much of themselves? i’m really really impressed, and not in a good way. May be some cultural thing.

I am Pasindu Jayawardhana from Sri Lanka. I recently created an Adobe Stock Contributor account but I cannot complete the phone verification step.I have tried with multiple Sri Lanka mobile numbers including Dialog (+94 77) and Hutch (+94 76) but SMS codes are not being delivered to any of them.Could an Adobe moderator please help me verify my account manually or provide an alternative solution?Account email: [email removed by moderator]Country: Sri Lanka

I was having Adobe Stock Accept my photos almost right away or at least within a day. I have about 5,200 images approved & 500 images in review and seems like they stopped accepting mine? what should i do? maybe they are getting alot of ai images now from everybody. I think all the images were good quality and upscaled, so i dont know whats wrong. I am the Jet Green Cody Essary Ai Account. thanks! 

i already upload 2 photo of landscape, none of them got accepted by adobe because of quality issues. need your advice which part i have to improve. thanksPhoto 1: A Thousand Island's Tree.jpg | Landscape Category | File size 1.41 MBShot on Samsung S22 | 24mm | f/1.8. | 1/32s | ISO 20Lush Green Trees on White Sandy Beach Under Clear Blue Sky — Peaceful Tropical Island Scene — Serene Island Nature Photo 2: Dessert Beach.jpg | Landscape Category | File size 1.21 MBShot on iPhone 14 Pro | 24mm | f/1.7. | 1/199s | ISO 64Misty Tropical Beach at Sunrise with Misty Mountain Silhouettes and Dramatic Cloudy Sky — Calm Golden Hour Seascape 

I just went through 100 pages of diverse images, and there isn't one that has anything to do with putting makeup on a man. They say they want diverse images, yet they did not accept this one, for similar, which there are none like this. These were also not accepted for quality. Can you tell me why, please? 

Hi @MatHayward @AmandaR @AdobeStockMy previous thread was incorrectly marked "Answered" and locked by a Community Expert: https://community.adobe.com/questions-38/urgent-cannot-verify-phone-number-an-error-occurred-for-all-indonesian-numbers-on-contributor-signup-1627828This is preventing Adobe Staff from seeing the real issue.**Facts for Adobe Staff only:**1. Error message: "An error occurred" - This is a generic system failure, NOT the geo-block message "Service not available in your country"2. Indonesia is still listed as a supported country for PayPal payouts on Adobe HelpX3. Identical SMS bug was fixed manually by Staff for Bangladesh contributors last week. Proof: check "Answered" threads4. No official Adobe announcement banning Indonesia**Request**: Please manually bypass SMS verification for account: sidjayong.aff@gmail.comI can provide KTP/passport for ID verification immediately. Client deadline: today.The Community Expert answer is false. I need Staff intervention. Thank you

Dear Adobe stock contributor Team,My Adobe stock contributor account has been de-activated on last Friday. I'm contributing to Adobe from last 7-8 years and having 51000 files in my portfolio, I don't know the exact reason why my account has been de-activated, I may have done mistake unintentionally having so big portfolio and so old there may be problematic files in my portfolio I don't know. Many rules and guidelines changed through these years so I expect there may be problem in my older files which may not follow the presently rules and guidelines. I'm ready to provide proof any file that it's my own created if Adobe cooperate with me and also ready to remove those files which are problematic in the eyes of guidelines. I request for your cooperation to reinstate my account and remove all the problematic files in my portfolio which triggered the system also send me the problematic files ID numbers so I can see and remove them also will learn more about so I can be more careful about

Hello,My Payoneer payout account was previously connected to another Adobe Stock contributor account. I have already removed it from that account.However, when I try to connect it to my current contributor account, I receive the following error:"Please use a Payoneer account that is valid and unique to your contributor profile."My Payoneer account is active and verified.Could an Adobe moderator please check whether this Payoneer account is still associated with another contributor profile and help remove the old association?Thank you.

As suggested, I searched for these images and found no similar ones, especially the diversity image. I am feeling like this is a waste of time. I did have 15 AI images accepted this week. This image has five good fingers and is clear and sharp. And was accepted at two other sites. Should I put these images back up, stating there are no similar images? Could it be the yellow line that defines the baseball field? 

  Hello, I’m unable to add my Pakistan mobile number (+92) to my Adobe Stock account. It shows the error:"An error occurred while performing this action. Please try again later."I’ve tried different browsers, clearing cache, using incognito mode,— nothing works.Can you please manually verify or update the number or escalate this issue?   [Moderator moved the thread to the correct forum]

Hi Adobe Stock Moderators,I'm completely blocked from activating my Adobe Stock Contributor account due to a phone verification bug.**Account Email**: [REMOVED BY MODERATOR]**Country**: Indonesia  **Error Message**: "An error occurred while performing this action" - appears instantly when I submit ANY Indonesian phone number at contributor.stock.adobe.com**Troubleshooting I've done**:- Tried 3 different numbers: +62813xxx, +62822xxx, +62852xxx (Telkomsel & XL)- Tested Chrome, Firefox, Edge, Incognito mode- Tested Mobile Data, WiFi Indihome, VPN Singapore/US- Tried different times of day for 3 consecutive daysResult: Same error every time. No SMS code ever received.This appears to be a known system-wide issue for Indonesian contributors based on multiple community posts. Can a moderator please manually activate my contributor account and bypass the SMS 2FA requirement?I have commercial content ready for upload and a client deadline this week. I can provide my KTP/ID for verification

Adobe Stock recently updated their Contributor User Guide. https://helpx.adobe.com/stock/contributor.html Pay particular attention to the expanded Manage Your Account section. https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/request-exception-multiple-contributor-accounts.html https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/customer-licensing-terms.html https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/intellectual-property-violation.html https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/rights-permissions.html https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/intellectual-property-claims-information.html https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/third-party-claims-information.html 

I'm a newbie. I uploaded five photos. The first three were accepted, but two were rejected due to quality issues. I'm having trouble understanding the specific quality issues with these photos. Please help. Is it possible to make corrections to upload again because I like thease photoes. 12