Questions

Hello, My payout date is 11 july 2023. And today is 20 july. i have a pending payment for adobe stock and it is still not reflected in my payoneer account. what the reason.

My contributor account has been blocked due to excessive downloads. How can I get my account now? please help me. 

Since the takeover of Fotolia I have not been able to see any of my images? Hope someone helps me with this issue.  

I sent in a handful of images and all of them were denied due to quality issues. I appreciate any feedback you have.

Any help on what the quality issues might be on this one? Thank you.

Here is a recap of my recent experience.After moving to the US, as an Adobe Stock contributor, I attempted to update my region in Adobe Stock but found that the United States was not selectable and appeared in grey. I contacted support, and they advised me to cancel my Adobe plan to change my region. Without warning, they canceled my plan and I lost access to everything, including Stock (and the credit in it).They instructed me to start a new plan and then ended the chat suddenly.Unfortunately, I encountered errors and they were unable to assist me further.They also sent me a "quote" to buy a new plan, but when I click on it I get an HTTP ERROR 431.Every time I try to talk with a new representative, I had to repeat the same procedure and I get transferred to a different waiting line with an "expert," who never connected to the chat "Sorry for the delay".I am stuck.Never experienced worse customer care, before being an Adobe subscriber I always paid for their stand-alone software,

I see most of my photos getting rejected because of quality issues. Since I want to become a better photographer I want to ask you what is the 'problem' with this photo?I guess Adobe thinks it underexposed? Which is what I lked on the image, but a reviewer can have a different opinion. Or are there more things that could have been better?Thank you for helping me!

Hello, I have this problem for this message: "Your account has a validation status issue. You should Contact us."I sent a message to the "Contact us" link, but no answer.What I should do next ? What is wrong ? How can I validate and what to validate ?Regards ! 

I don't know why my uploaded photo got rejected. Rejection cause "QUALITY ISSUES".Could you please tell me how can i overcome from this?

I Uploaded some logos to Adobe Stock 17 days ago in EPS format.But all are in review. Can I know how long does it take normally?   Thank You!

Hello!My account was blocked on May 26, 2023.I've sent a request using a form on Adobe Stock page the same day.The next month on June 19, 2023 I've sent another request to Contributor Support on email.Today I've got an answer on my second mail on the picture below.So, now I don't understand, where is the response on my first request, and why does Contributor Support can't help me and if they can't who can? 

Hi it is now 24 days and my illustrations are still in the review pile...I have read a recent article on Adobe (and others) increasing their portfolios with AI creators and products and while this is part of the innovation of creativity (and future) monetization and market share where does this leave the illustrator who has contributed and sold their artistic works through this gateway? So a question - should I still remain loyal to my feeding the 'hungry beast' or migrate to other sites who do not keep me waiting above a week at most and are also developing AI for machine learning...there is a place for all but with a company as vast as Adobe would it seem too much of a stretch for their PR department to release a 'where do we go from here' statement to encourage us to stay...just a personal thought as a solo player trying to gain creative traction across the stock library board...thanks Matylda

My stocks are taking more than 2 months. What can I do? I uploaded more than 500 photos. And now, I can't add a new one.Also, reviewing isn't going anywhere. I am very much stuck. I can't do anything anymore....

Hi community!Sorry for my stupid question, I am a baby contributor 😉I make vector illustrations in .ai (Adobe Illustrator) and i post them in .ai or .eps.Here is my question: do i have to post the jpeg version too? or does AdobeStock generate it automatically?Thanks for your help.

Hello, I've only posted one picture thus far and unfortunately, it was not approved. Could you possibly provide some insights into why it may have been rejected? Thank you very much. 

Hello! I work as a graphic designer for about 8 years. Recently I decided to upload all of my works to Adobe Stock, and shortly after I got banned... I discovered several other authors (at least) pirated and uploaded my works to Adobe Stock, and when I started doing the same I got a notification that my account was blocked because of copyright issues. And I can't connect to the contributor support, I've tried doing it a few times and got no response. Please help. 

I started my contributor account March 2023 Upload assests like png , 3d render I made my first payout and waited it for 10 days after that my account blocked and there is message that "Your account has a validation status issue" I send to support there is any chance to re-open account . and if I make another one how can this not happen again I search and found this problem made various time for others who owned 100% assests 

Hi, I'd like some feedback on these images and would like to try and find out why they were rejected

me rechazan estas dos fotos adjuntas, cuando en otras paginas las tengo publicadas y son mis mas vendidas.Gracias!

I have some illustrations that have been in review for over 4 months. There are completely original, hand illustrated pieces, that have zero AI or recogniseable aspects. In fact, they're similar to ones quickly approved, listed and in my dashboard. So how can I get someone to reappraise my 'inreview' box?Any help is much appreciated. 

Curious on review times for non-ai images. My graphic resources have been in review for over two weeks. Thanks.

Hi, I have only submitted one image so far and it has been rejected. Can you please give your opinion on the reason for rejection? I had to significantly reduce resolution ot be able to post it in this forum.Thanks a lot.

Hello, I'll post illustration files on Adobe Stock, they are not checked for a long time for consideration. Why are they not considered for so long and how long does it take to consider an illustration? help me please   [Moderator moved the thread to the correct forum and changed the subject. It was “hello i have a problem”]    

Can someone tell me why these photos are not accepted? 

Hello colleaguesTell me why these pictures are not accepted due to quality problems. I already broke my head