Questions

Why Firefly doesn't work in Vietnam?

Hallo und guten Tag, ich habe immer wieder die Situation, dass ich Logos auf Kleidung oder Objekten einsetzen möchte (Real & Cartoon)  - also ins Bild mit einem Referenzbild integrieren. Dabei ist eine leiche Veränderung der Farben ok. Leider musste ich feststellen, dass soblad das Logo Schriftzeichen enthält, immer wieder Hyrogliphen bei rauskommen. 

Nano Banana Pro is now 40 credits and it is too expensive to use now. In my first try today it was 10 credits and I made couple of images with it which were not as I wanted and when I checked it again it increased to 40 credits? Wow!

Estava a gerar um video e deu erro para além do erro os créditos não foram devolvidos.

This app is not following the text that one wants with an image. It then charges your credits to make a change. There is nowhere to get rid of the AI image and if you try to edit it, you are charged even more credits. This is disappointing as well as expensive. Definitely calls for a cancellation.

Dopo 4 tentativi abbiamo rinunciato. Pessimo risultato, tempo buttato via con delusione e frustrazione.

プロモーションが終わり、動画生成は勿論ですが画像のアップスケールなどの生成もクレジットが多く消費されるようになりました。 私はAdobeのFireflyは、１カットや１シーンを作るために他のモデルよりも何度も生成を試す必要があると感じています。プロモーションでは、無制限に生成を試すことが出来たので、これはFireflyの魅力の1つだと感じていました。（品質の低い生成結果でも何度もブラッシュアップして高めていく試行錯誤が可能であった） しかしプロモーションが終わり、クレジットの消費が始まりました。私は作品作りの前のVideo Continutyさえ完了しないままクレジットがなくなりました。私は他者のモデルのほうが、容易く意図したものに近く、トレンドに乗った表現力のある生成が出せると感じています。Adobeの公式のチュートリアルでも他社のモデルを頻繁に使用しています。その時点でAdobeFireflyの魅力の1つ「著作権の安全」は不透明になると思います。他社モデルの進化が加速している中、私たちが今後もAdobeのFireflyを使う魅力はどこにあるでしょうか？プラットフォームの役割だけなのでしょうか？私は、できればFireflyを使いたいのです。教えてください。

I have 2 hours left until my credits expire, and the system keeps giving me errors when creating videos. What will happen to my unused credits now?

Hello I can't generate any videos. I get this error "something went wrong", Im using VEO and firefly?

Generating video from image failed but used my credits anyway. I want my credits back, the failure is not my fult 

Have you had an experience with exceptional speed of Firefly video generations?! 😞

I cannot begin to tell you how frustrated I am with Adobe Firefly and it's jacked up credit system. Despite writing explicit prompts, my last seven animations have come out the same. The edit function does not make any perceptible changes whatsoever and I shouldnt have to spend credits when the system is doing absoltuely nothing to change the output.  Adobe Firefly is a total scam. In my most recent prompt, I simply asked firefly to add a slight imperceptible breeze — not douse my flowers in water that looks extremely unnatural. When asking it to remove the water it added and reduce the movement by 95% it produced the exact same output, only 3 seconds shorter. This should NOT cost me credits. 

hello, why keep pop out. "Something went wrong Please try again later." how to use my kredit. 

I generated so many vdos but i got some problem because you cant display the generated video.

I have 4,000 credits and want to create videos using text.  How many text-to-video minutes can I create 16:9 HD videos before I will need to purchase credits or wait to it reset. Thank you,Skylar

Why there's no option like 10k credits, 20k, 30k?Adobe thinks someone will only need a small amount ora huge amount?     Screenshot 2026-01-22 at 16.32.40.png [typo edited by moderator]

   thank you guys alot for the verification code i appreciate it alot and if you guys could please give atleast 30 credits please it would be very helpful again thank you alot Adobe. 🙂

Tive a oportunidade de ser assinante enquanto o Adobe Firefly oferecia gerações ilimitadas de imagens, e acredito que a Adobe deveria considerar tornar esse formato o padrão para os usuários. Enquanto gerar imagens custar créditos limitados, não vejo um como usar a plataforma de modo satisfatório. 

make it 0 again, why do i pay u 20€ a month

Hi Team the model veo 3.1 fast I am using is not working anymore. I refreshed the page but it is still the sameErrorSomething went wrongThe model you're using is currently unavailable. Please try again later. This happens a lot for the last weeks. Please check with priority Thank you,Andreea  

Hello,I am using Adobe Firefly. I have many videos and files saved in my Favorites / Generated files.I would like to know if there is currently an option to select and download all files at once (bulk / select all) instead of clicking on them one by one?If there is, please tell me how to use it. And if not yet, I would also like to know if there are any plans to add this feature in the future.Thank you.

I created an image with Firefly of two kids sitting at a window and - before I searched the forum and found out that Firefly doesn't do that with images of kids - tried to generate a video from it. The first two tries it refused, but when I uploaded another image with two kids (also generated with Firefly) and tried creating a video with it, it took 100 Credits and generated a totally random video of a close-up of a (supposedly grown-up I assume) person. I understand that Firefly decided to not generate videos from images with children, but it would be great if they coulda) explain that in their error message or at least in their user guidelines that they link to andb) should make sure Firefly image to video does not generate some random video and takes the credits from my account.Is there any way I can get those 100 credits back? I'm attaching the image that I uploaded for the first frame as well as the video that was generated. Thanks a lot in advance!

Error

JE n'ai pas accès a adobe firefly, j'ai un message d'erreur qui me dit de contacter mon administrateur ?

“My old Gmail account[deleted] has been permanently deleted. I have signed out from that account and I want my Adobe Firefly subscription to be transferred and signed in to my new account [deleted]”