Questions

Hello, How can I change the background color ?

Estaba creando un video con dos fotogramas pero le di a generar y no esta haciendo nada. Ademas me quito los creditos y no se ve que hace nada. Estoy atento a su respuesta

My credits are being deducted, but the video isn’t generating. It keeps showing “Sorry, try again later.” Why are credits being used if the video fails?plzz help me...

No me deja generar un video, a pesar que si tengo creditos, me aparece "algo salio mal, intentar mas tarde" estoy intentando generar un video apartir de dos imagenes. Me aparece eso desde la madrugada.

Hi Adobe team, I wrote the other day that I am having problems generating videos in adobe firefly.I have an account and I am using the firefly model to generate video's but it still seem to eat up my credits.I have uploaded screen shots of the app, my refesched brower and to show i am using Adobes firefly modelPlease helpDamien

I have just paid for a monthly subscription, but I still cannot create images. Could you please resolve this issue? Thank you in advance.Kind regards,Suraj Bhoelai

firefly uses nano banana (flash 2.5) instead nano banana pro (3) while the pro model is selected.check the image file name and resolution.

Va rog sa-mi transmiteti factura pe firma! TONELI HOLDING SA   [personal information removed by moderator]

99% of my prompts or images get reject cause they don't meet user guidelines. If they don't want us using our own images, why give the option?

Versuchte ein Upgrade zu machen. Nach der Paypal Zahlungs- angabe geht es nicht mehr weiter

As per my account information, I have no active subscription plans and yet I'm being charged Rupees 1416 every month. How to cancel this?

Je n'arrive pas à annuler mon abonnement pour le mois prochain 

I have trouble in Adobe Firefly Board, the message " We're having trouble generating content right now. Please try again in a few moments". Is it from the server or anything else?me: Indonesia

Ich bekomme die Fehlermeldung: Laden nicht möglichWir können das generierte Bild nicht anzeigen.Du kannst es nach einer Überarbeitung erneut versuchen. Warum gibt es keine Hilfestellung zu dieser Meldung? Habe es mit verschiedenen Bildern versucht!

I'm trying to animate a beating heart from a single image. The heart is enclosed in the rib cage. When I try to animate the beating heart, Firefly does a good job of this but it is rotating the entire skeleton. I only want to animate the beating heart while the rib cage and the skeleton stay stationary. Here is an example of what Firefly did with the animation: (22) Firefly Create heart beat No movement of bones or skeleton 79772 - YouTube The prompt I used  was "Create heart beat. No movement of bones or skeleton." I used the same image for the first frame and end frame. Let me know how if there is a way to animate just the heart. This is for a medical presentation. Thanks,David

Hallo. Ich habe Fotos meine Großmutter mit meiner Mutter als Baby. Wenn ich das Bild animieren lassen möchte, dann wird mir mitgeteilt, dass das Refernezbild gegen die Richtlinien verstoßen würde. Alle Menschen auf dem Bild sind bekleidet.  Warum verstoße ich hier gegen die Richtlinien und was kann ich tun?

How do I get the same video it generated but with one small change? It is making drastic changes even though i tell it to only make the one small change?  

Da es schnell unübersichtlich im Generierungsverlauf werden kann, wäre eine Suchfunktion sehr hilfreich. Mit Stichwörtern wie Winter, Sommer oder Hund sollte man passende Ki-Bilder schnell finden können.

refuse maintenat à chaque fois, alors  que pendant les  15 jours  precedens il n'y a pas eu de refus? voici le prompt refusé  :  " Replace the head of the person in the main image with the face from the second image. Keep the body, pose, lighting, shadows, and overall style of the main image. Integrate the face from the second image naturally and realistically, matching perspective, skin tone, light direction, and expression. The result should look like a cohesive portrait where the face from the second image is harmoniously blended onto the body from the main image." Pourquoi il me dit à chaque que je ne respecte pas les règles ? alors qu'il s'agit des portraits softes et que pendants 15 il a accepté de faire ma demande avec ce même prompt ?

I'm in edit mode trying to modify a picture. After i give instructions, all it does is make the picture darker no matter what i write. very disappointed

I am making a voice overs with defined sections marked with their titles in [ ] brackets. When I generate the AI Voice over the words within the brackets are still spoken. 

I have used Photoshop for over 15 years. As the market leader in image manipulation, rendering, and creative imaging—alongside Lightroom—Adobe sets a very high standard. For this reason, I find Firefly deeply disappointing. Compared with external AI image-generation models, it is clearly inferior and significantly behind in both intelligence and performance. The core issue is not the availability of generative tools or vector creativity (which Illustrator has well in hand), but Photoshop's Firefly’s fundamental inability to accurately follow instructions—something that DALL·E, ChatGPT, and other external AI platforms now do with far greater consistency and sophistication. Firefly frequently ignores prompts altogether, severely limiting its practical usefulness. This is particularly frustrating because I have always respected and liked Adobe as a company. In this area, however, I feel they have genuinely dropped the ball. 

Ive had the Pro Plan for a decade. 3 calls with you guys and it's STILL NIT RESOLVED!  garbage company.    [abuse removed by moderator]

I click generate it shows "you have problem" with grey out preview, when I press on it - it dissapears but my credits are being reduced! 

Ich habe versucht ein Video zu generieren, aber es hat nur 1x geklappt. Ich wollte eine kleine Änderung - "leider hat das nicht geklappt. Versuche es später noch einmal."Das habe ich dann, hat wieder nicht funktioniert und nun sind meine "kostenfreien" Versuche aufgebraucht - ich habe aber nur 1 Video erhalten.MacBook Air, MacOS Mojave 10.14.6, Browser Firefox 115.30.0esr (64-Bit)Wohin kann ich das melden?