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Participant
February 12, 2025
Answered

Not sure why my images "violate guidelines" (image depicts children)

  • February 12, 2025
  • 40 replies
  • 25223 views

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

Correct answer SamarthS

Hi @Felix3LGato !

 

Thanks for pointing that out. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. We know it can be limiting, but it’s part of ensuring safety as the tool improves.

 

Thanks

40 replies

Participant
July 8, 2025

Estoy intentando generar un video a partir de 2 imagenes de referencia para crear una transición. Justo como lo vi en este tutorial https://www.youtube.com/shorts/lBcC5yzdl1I

Sin embargo, Firefly se reusa a procesar. Dice que la imagen de referencia no cumple con las directrices para usuarios.

Ya revisé las directrices para usuarios y no estoy infringiendo ninguna.

 

Cual es el problema?

 

Adjunto captura de pantalla y las 2 imagenes de referencia que estoy usando.

droopydog500
Community Manager
Community Manager
July 8, 2025

Hello @Juan378375549ucq,

 

The problem is that the model believes your first keyframe contains a child. The model currently will not generate videos from keyframes it believes contain children. That is a current limitation of the model.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
July 7, 2025

Tentei criar imagens de crianças lavando as mãos ou com xampu na cabeça e o Firefly dá erro.

Gostaria de saber o motivo.

Kartika Rawat
Community Manager
Community Manager
July 7, 2025

Hi @Caio_Brugioni3144!

Sorry to hear that. 

I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

 

Let us know if this helps.

Thanks

Participant
July 4, 2025

Im not sure I understand why its not creating video with prompts given or without. It is a picture I tool of my wife and kids the prompts were simple "pan from running waterfall to my wife and kids posing on bridge" 

 

  • Nothing in tos forbids what I am trying to accomplish with the program. Would like further clarification as to why I am unable to create this.
  • Its a typical portrait shot of my wife and kids standing next to each other and the other is a running waterfall. 
SamarthSCommunity ManagerCorrect answer
Community Manager
July 4, 2025

Hi @Felix3LGato !

 

Thanks for pointing that out. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. We know it can be limiting, but it’s part of ensuring safety as the tool improves.

 

Thanks

^Sam
CrazyGenre
Participant
July 1, 2025

Images generated with firefly are unable to be used to create a video transition even though they meet guidelines and come directly from firefly.

droopydog500
Community Manager
Community Manager
July 1, 2025

Hi @CrazyGenre,

 

Most likely these were blocked because the model thought there were children in the image. The model currently will not generate a video based on a key frame it believes contains children. That is a restriction in the current model.

 

     droopy

Adobe Community Expert (not an Adobe employee)
Participant
June 26, 2025

This is a photo I took, but Firefly is noy allowing to use for video, citing user guidelines. Not sure what the issue is. 

droopydog500
Community Manager
Community Manager
June 26, 2025

Hello @Suchanda ,

 

At this time, the model will not generate videos based on keyframes that contain children. That is a limitation of the model.

 

     droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
June 22, 2025

I see in forums that the beta version of firefly didn't allow children in reference frame photo is that still the case for the full version as I assume this is no longer in beta? 

droopydog500
Community Manager
Community Manager
June 22, 2025

Hello @aprile10126350,

 

Yes. Adobe has not indicated when that might change.

 

    droopy

Adobe Community Expert (not an Adobe employee)
ecosse photography
Participant
June 11, 2025

I am trying to upload a family photo image to video on firefly but says it does not mee guidlines??

droopydog500
Community Manager
Community Manager
June 11, 2025

Hi @ecosse photography,

 

I merged your message into this thread which covers the issue you are having. The current Firefly Video model will not generate videos based on keyframes that contain children. That is a current limitation of the model.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
June 2, 2025

I created an image on firefly. It is a simple image of an ancient family in the desert. It shows a man wearing an ancient robe, a woman with a headcovering, and two boys.

I imported this image into Firefly generative video, and it refused to use the image, citing it as an offensive image against the guidelines. Like, What?

Firefly refused to use an image created by Firefly!

I will attach the "offensive" image created by Firefly.

droopydog500
Community Manager
Community Manager
June 2, 2025

Hello @christopher7,

 

I merged your message into this thread which covers the issue you are having. The current Firefly Video model will not generate videos based on keyframes that contain children. That is a current limitation of the model.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
June 2, 2025

So I can't use an AI generated image of children, made by Firefly itself to animate it on Firefly?

I can't image this being a problem. Is this limitation a bug, or a deliberate limitation by design?

Participant
May 26, 2025

I just subscribed to Firefly to be able to turn images into quick videos. It continually tells me my images go against their guidelines. I read the guidelines and see nothing I am doing wrong. Pictures like me at the age of 5 outisde in the yard with my Uncle,  or me with my 2 sisters, or one of me and my husband. Nothing xrated or even PG rated. I ask for simple movements, and it just keeps rejecting them all. Out of the 5 or 6 tries, its only accepted 1 of my images. In frustration, I tried to cancel my subscription but its already been paid for so I guess I may as well keep trying for the next month and then cancel it.

droopydog500
Community Manager
Community Manager
May 26, 2025

Hello @sshalimar16,

 

Image to video currently has a restriction that it will not generate videos where the keyframe contains what it believes are children. While that is not explicitly called out in the Generative AI guidelines, it is a restriction in Firefly Video. Adobe has not said if that is a permanent restriction.

 

My best,

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
May 22, 2025

Hola, estoy teniendo un problema con la app de imagen a video de firefly, al insertar una imagen generada por IA desde la opción de texto a imagen, me genera el siguiente error:

No se puede cargar
No podemos procesar esta indicación porque la imagen de referencia
no cumple con nuestras  Sube otra imagen
e inténtalo de nuevo.
Ver todo


Cuando quiero generar una imagen similar de texto a video, si me lo permite. ¿Será que me puedan ayudar?
droopydog500
Community Manager
Community Manager
May 22, 2025

Hello @Carlos34243557974m,

 

In image to video, the model will not use as a keyframe an image that depicts children. That is a current limitation of Firefly video.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
May 22, 2025

Thank you so much for your quick response! is there any other choice via adobe video? because if i do it via text to video it works... i need to generate some stuff for some clients... nothing bad at all any suggestion?