Questions

HelloI have never used Captivate Prime, and i ask this question be course a friend want's to used this platform to run his courses.His site is in Wordpress.Can he put a link where the students can click, be taken to the Captivate Prime site, and register and enter his course ?And if, is there a specific or best way to do this ?All the bestCarsten

I'm trying to export the report for an announcement. I selected an instance of a learning program as my Object. However, it's not exporting. Learners are enrolled at the learning program instance level (instead of the course instance). Is this a known issue? 

Question for the Prime tech development team:What is the size limit for uploading video content to Prime?I have an .mp4 file format; size below... is this too big? I've tried at least 4 different times over the past two days to upload this content but it just will not go.Help...Thanks,Thomas H.Master Electronics

We have courses with prerequisites, but some of our users have previously completed most of the courses in live training or in a different LMS. Without making the user go through the content again or take a "test out" quiz, is there a way to grant the user completion of that course?Along with that, is there a way to reset the course completion for a user if we find they didn't actually complete the course or they simply need to take it again? We have some users in that situation, and the only thing we can think of is to delete the user and re-add them... but then we lose all of their other progress that we needed to keep, so it's not a viable solution.Basically, we need to know if there is some sort of manager, admin, etc. ability to grant or revoke course credit without any action from the user.Thank you for your help!

HelloI have never used Captivate Prime, and i ask this question be course a friend want's to used this platform to run his courses.His site is in Wordpress.Can he put a link where the students can click, be taken to the Captivate Prime site, and register and enter his course ?And if, is there a specific or best way to do this ?All the bestCarsten

Hi everyone!Does anyone know how to delete or change the course's due date? I'm using a default instance, wich doesn't have any deadline set. I didn't created any new instance.I couldn't find how to do it on the user guide and also didn't find where to change it on the platform.Thank you!

Hi,I got a web application in Angular 6. I'm loading some captative courses from an external AWS storage into an iframe in my website.I need to find a way to manage sessions and variables thought cookies so I can flag what the logged user has seen as well as what courses he has competed, keeping in mind that there might be many users in a single computer, so the cookies must be exclusive for each user.Is there a way to achieve this using Captative, maybe with JS?Thank you.

The appear after section where I'm trying to get some text to appear from won't let me create a higher value than 2.9 seconds.Has anyone else had this issue/does anyone know how to fix it? I'm pretty new to this.Thanks so much!

I was going over the 'GET /courses/{id}' api v1 endpoint as I am trying to retrieve a list of CourseInstances, including CourseInstance name, for a given Course.In the returned data, instance 'type' is return, however, this property isn't outlined in the data model.Can I get some explanation on:1. What is this 'type' property being returned2. Can you retrieve a list of CourseInstances, including the name property, using the REST api v1?

I've created a test learning plan. I set up the date for yesterday and gave the assigned learners 7 days to complete. I made sure the learning plan is enabled and I am currently the only assigned learner. However, when I log in as a user, I do not see the learning plan anywhere on my dashboard. Where does a learning plan (or the assigned learnings) show up for a learner?

Is there a way to have training or assessments created and ready to launch at a pre-determined time? I have material for a client who wants training issued on several dates in the coming months, and I was hoping there was a way to have that training go out automatically. I suppose I'm looking for a method of conditional release, but I can't find anything in the forums.Can anyone assist?

I am creating a Captivate program which will contain Premier Pro video. I'm curious about Prime's ability to play video as I read some caution of exporting video for LMS. I will be testing Prime with this program for possible purchase by suing the free 30 days.

Captivate Prime​What are the dimensions for cover image for a course?

Good day,Sorry for the following beginner type questions:First Question:I am hiring an instructional designer. They will add some features to a mp4 3 minute video. They will then load it to my adobe captivate prime account. Once they load it, does that automatically remove it from their adobe captivate etool they used to add the features?Second Question:Can they email me the finished cptx file? If so, is there a special mechanism they must use to send it to me then I can load it to my adobe captivate prime account without giving them access to my adobe captivate prime account? Thanks

Hi All,Please advise! I am creating live training courses and I am located in Pacific Time. I need to create sessions for other Time Zones. In many cases, I will have to schedule training months in advanced before or after Daylight Savings Time starts or ends for certain cities. I'd like to understand if I should be selecting a certain Time Zone depending on if the session date being scheduled lands during Daylight Savings Time or Standard Time? My main concern is the auto reminder sent out for live sessions 1 day prior to training having the incorrect time and how it will flow to outlook calendars if participants have enrolled before the time change happens. Which time zone should I be using for these 3 examples? Mountain Time Choices (targeted city Tempe, AZ) Central Time Choices (targeted city Chicago, IL)Eastern Time Choices (targeted city Boston, MA)Any feedback is greatly appreciated as I need to nail down this workflow ASAP.

I've been trying to get the buttons and click boxes to work and went through lots of articles and videos but none has helped so far. Right now, I'm stuck on a video where you need to add these elements as variables. Then advanced actions is supposed to show up in the Actions section. But, in my case, the Advanced actions is not showing up. Any ideas?I've tried copying templates and using the templates but none of them work. This really can't be that difficult.I need to make 4 questions:T/FMultiple choiceMatchingI can't even get elearning templates to work or for them to contact me. So any help would be appreciated.Thanks!

Hi,How can I use the APIs to get a user by email address?Joelcable002@umn.edu

Hello, I have the need to configure access to Captivate Prime with SSO using Azure AD B2C. I have completed the Azure side but when I do the ACP part, the users are not synchronized and it is not possible to register them through the links of the groups. How is the user of the DA linked to the ACP user?Is there a guide or tutorial that I can use? I followed the step by step of this link but said that I should contact Adobe technical support to complete the ACP side (Is this true?). Thanks for answers.

Hi Im a first time user. Im using the youtube upload link. But i get a message saying this video is not supported by streaming....do i need to change the setting somehow??please help sleepless in Seattle.

I was happy to see that Captivate Prime introduced the discussion forum for courses.However, and correct me if I am wrong, but I did not see a way to receive any sort of email notification that someone posted in the forum.As an instructor or student - it would be nice to have a choice of getting posts sent by email either once a day as a digest or individually as they are posted. This can help instructors and moderators be more responsive without having to check the forum itself all the time.

We cannot get the POST User to assign a Manager when adding a User. Is there some permissions that need to be set to assign a manager during a POST user. Or are we missing the correct syntax in the “relationship” part of the body? What should be set for the “type” in the “relationship” section of the POST? If we take the “relationship” section out it works and the user’s Manager gets assigned to our root Manager account. But we want to assign specific Manager's during the POST. Also, can a user have more than one Manager ?Below is our body for the POST and the Response that comes back: Body: {  "data": {    "type": "user",    "attributes": {      "email": "ssmith@acme.com",      "name": "Sydney Smith",      "profile": "employee",      "roles": [        "Learner", "Manager", "Admin"      ],&nbsp

If I have 10 users registered and one learner finishes the course in a month and can be deactivated, can I assign another learner without having to pay for another learner? 

I just signed up for a trial subscription for Adobe Captivate Prime, in order to test the API feature.I'm wondering what types of users the GET /users query (located here Captivate Prime API ) returns. Is it both internal and external users, or only one of them?If both are returned, is it possible to distinguish (via the API) users based on if they are internal or external?I'm also assuming that we as a company only pay for internal users, while third parties pay for the external users, right?My goal is to retrieve the number of users I'm paying for through my own account only.Thanks.

Trying to publish to html5 import from ppt and audio is not there. Tried Presenter and Captivate. Any Thoughts?

Hey guys, we are looking for a new LMS with a CDN offering.We've been let down by Litmos as there is huge latency for us in Australia.Our content will be consumed in 4 countries: Australia, New Zealand, South Africa, and Ireland.Does anyone know if Captivate Prime has multiple servers?Can't find any inf. on the site.