Questions

I've been trying to debug the cause of this error. It was reported to me as happening during an export from a Premiere time line. I got as far as loading a source clip into AME and attempting to encode it directly and still received the error. I have tried many different export formats all fail with the same error. I've tried turning the GPU acceleration on and off, without success.It doesn't happen with all clips, so I was about to log a fault with our DAM vendor, I tried analysing the clips but couldn't see anything obviously wrong with them, Premiere CC 2017 even plays them fine and AME CC 2015 does not have any issues exporting these clips.  However I'm not that keen on rolling back all of our editing machines.  Does anyone have a solution?This is an example log of an error when exporting from Premiere:------------------------------------- - Encoding Time: 00:00:1503/10/2018 03:50:02 PM : Encoding Failed------------------------------------------------------------Export Er

I made a PowerPoint 2016 slide show that needed to be converted to MJPEG so it can display on an HD television. The tv only supports this video format. PowerPoint doesn't support exporting to mjpeg directly so I exported my PPTX file to mp4, hoping I could convert this with Media Encoder. I opened ME but I don't see the mjpeg format in the Format drop-down in the Export Settings.Can anyone recommend a reliable way to convert mp4 over to MJEG?

Hi,I have  After Effects 2018 (Version 15) and the latest Media Encoder 2018 (Version 12) installed.When I add to Media encoder queue from AE 2018, it does not link. Same when I try to add a project inside the Media Encoder.The error that is shown is "Could not connect to Adobe After Effects. Please verify that Adobe After Effects and Adobe Dynamic Link components are installed"

I FTP using File > export media.    But today am getting this message "FTP of encoded files failed as AME could not connect to the remote server. Please check setting and try again later."  Have verified the connection with the Test button, and connection is successfully verified. Have also used these same settings for years with no difficulty. Help!

Whenever I export a sequence longer than 10 minutes a whole bunch of these pop outs com up - like 20 times.  Please assist, thanks ahead of time.

Now what?

Hello. I have the latest AE, Premiere, and Media EncoderIf I try to queue anything to Media Encoder, the program crashes.What is the problem?

Hi all!Looks like some kind of CPU management cuts down the CPU load for PProHeadless when it tries to take some of the System's reserved CPU power.At least I suppose so... After hitting about 1250% it gets down to about 300% for 10 seconds and peaks again.Can any of you tell me is it normal, or just a kinda bug?Is there a way to keep it running continuously at about 1100% (which would be totally enough for me) without getting cut down every 10 secs?Thanks a lot!

I have an XT3. I am shooting with the onboard recorder. So uncompressed available. F-Log / 4k / 60fps / H265(HEVC). When I drag that footage into Premiere, it runs slowly. This is not a surprise.As usual, you want convert any of those highly compressed things, so If I use Adobe Media Encoder to transcode from H265 to Apple Pro Res 422, and it converts pretty quick.When you look at that converted footage in Premiere (or in finder), all of the clipped WHITE is interpreted as BLACK. This is very strange. Shame on me for not properly exposing... but it shouldn't do that.If I drag the original HEVC footage into Premiere, the colors are interpreted properly, though it is slow as HEVC. When I transcode the HEVC footage in Premiere to Apple Pro Res, it transcodes properly. So, the bug is in media encoder. The work-around is using Premiere to individually do all your clips. Which is obviously a pain. But this isn't as fast as just the old media encoder drag and drop. So the question is: Is ther

Hi. I´m sending sequences from premiere to AME cc2019. And is very weird to see how little the cpu and gpu are working.I´m in a W10 with128GB RAMNvidia GeForce GTX TITAN Xi7 6950x 3.00GHZI have the CUDA acceleration selected and seams like no effect. Any Ideas about what I can start looking to improve the performance? Thanks!

I am trying to use Adobe Media Encoder to stitch together still images for a stop-motion/animation project.When I drag the folder of frames onto AME, I see this:So I drop it on the right.However, after I do that, the 50 frames animation is 4 minutes and 10 seconds. This is way too long/slow. How do I make each frame 1/30th of a second (if at 30 fps)? Or in any way shorter?I looked into preferences, I changed time tuner, frame rate, nothing worked.It'd be great if AME could make video files from a sequence of frames without having to waste time in AE or Premiere. Thanks

I am having a very similar problem. I am trying to encode 60 seconds worth of After Effects into AME and NOTHING happens. I have tried importing every way you can import. It just sits there and does nothing. It won't go any further. It is a rather uncomplicated file. Nothing fancy in it.

Having serious artifacting issues with anything with an alpha channel overlayed on a video. Rough pixelated black outlines on just the parts using alphas. This is only happening in Media Encoder, exports fine coming out of Premiere. I'd post an image but the parts that have problems are logos and I am not permitted to release that information. Anybody else having this problem?

So is there any news on what the issue actually is?Three months is plenty of time to fix this or at least tell us why it isn't fixed? Or is it just to hard to tell users that PR cannot run ProRes from ExFAT drives?How many users out there just think their machine is running slow? I swapped data between several HD's SSD's and laptops before I identified the issue and came here.Yes, I've adapted my workflow to compensate, but as an editor who has to jump between operating systems, this is quite a frustration.

So i imported an After Effects File into AME and only the folders are showing in the Composition selection menu, i have tried using "Render in AME" in after effects but all that does is crash both application.Title was edited by: mod

I've seen some old posts about this but nothing current.  I'm interested in speeding up our rendering with AME by possibly using AWS.  All of our current rendering machines are on really old hardware.  I'd rather spend the money in AWS than on hardware that will need to be replaced again soon to keep up.  We have 10Gb direct connectivity into AWS already so getting our projects files up there would be pretty easy.  I'm just not sure if AME would work in AWS, what instance size would be best and what OS would be best to run it on.

Title says it all.  Starts and runs fine as long as AFter Effects is not running.  Using latest versions (hence the problems).I was waiting for an update to see if it got fixed but I just figured I'd ask.  Thanks,

Hi,I am encountering this issue as well, in fact, I just had it hang for about 5 minutes, before finally kicking in.While it was stuck, I checked Windows Task Manager and did not see any abnormal activity. Low CPU, RAM, and Graphics Card use.My system specs are:After Effects 16.1.1Media Encoder 13.1Windows 10 ProAMD Ryzen Threadripper 2990WX 32-Core Processor 3.00GHzAsus ROG STRIX X399-E Motherboard128GB DDR4-2666 RAM2x GeForce RTX 2080 Ti (in SLI/NVLink mode)GeForce Drivers 430.39Samsung SSD 970 EVO 2TBAs you can imagine, encountering such long work interruptions, with an often used program, on a system that is otherwise quite nimble, is pretty frustrating, and I'd really love to get it sorted out.If there's anything else I can do/test to assist, I'll try and help as I can (work permitting).Thanks!Title was edited by: Mod

I apply a feathered round Mask on a clip, and when exporting directly from Premiere, it works great, but when sent to Encoder, it doesn't read it correctly, and I get a black feathered spot instead... Mask's dimensions apparently also are not read.Here are some screenshots:This is how the Mask looks like in Premiere (and exports well):Here is what I get instead, if exported via AME:

Hello all, I have been having a continuous problem with exporting my videos from PP to Vimeo through Media Encoder. First of all videos that are 5-10 minutes long are taking hours in the queue and secondly, I will let them upload overnight and leave my computer and way later when I check on it, it says the videos failed to upload to Vimeo. Do you know what the problem could be?Attached  is a photo of what it says when i over over the "failed" icon. I would greatly appreciate knowledgeable, insight and advice thank you!

I'm experiencing constant software crashes and errors while transcoding 4k video (predominantly from ProRes to H264 or H265) on AME CC 2019 v.13.0.2Computer specs10-core iMac Pro running Mojave 10.14.264gb RAMRadeon Pro Vega 64 16368 MBAlmost every time I queue up a batch to process I end up with a freeze (software, not computer), and have to force quit and restart. Even stranger, the files in the queue marked as 'done' do not appear in the destination folder. I've never seen this before in years of AME / Apple use. I know it takes some time for Adobe to get its software running nicely on new Mac models and OS, but I feel like I've waited long enough for these problems to be addressed.File encoding is a big part of my work, and at this point I'm going back to my 2011 iMac just to make sure the job gets done.Any help or suggestions greatly appreciated.

Did anyone work on it? Having similar issues with Media Encoder 13.1 Build 173 on Mojave 10.14.

I'm working on an AE project for my customer, something like 3 or 4 seconds long.So I chose YouTube 264 preset and pressed start on AME.I got 2 hours estimating time?! Are you kidding me?!Is that's even heavier than a AAA 3D animation or max setting on Dark Soul III?!And the blue bar is not moving!

Hi, I have a new Mac and when I try to compress the output from FCPX it is crashing my Mac. Here is the logAnonymous UUID:       8F04B132-7248-6BDB-E93D-22FFE88F80DFMon Jun 17 22:56:21 2019*** Panic Report ***panic(cpu 0 caller 0xffffff800badb92d): Kernel trap at 0xffffff800b9ea6f2, type 14=page fault, registers:CR0: 0x0000000080010033, CR2: 0x000000000000000c, CR3: 0x0000000655e550b5, CR4: 0x00000000003626e0RAX: 0x00000000ffffffff, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000001000000RSP: 0xffffff83d0473db0, RBP: 0xffffff83d0473df0, RSI: 0x0000000000000000, RDI: 0xffffff8076fdf000R8:  0xffffff806d267af0, R9:  0x0000000000000040, R10: 0x0000000000000004, R11: 0x0000000000000031R12: 0x0000000000000000, R13: 0xffffff8076fdf000, R14: 0x0000000000000004, R15: 0x0000000000000000RFL: 0x0000000000010202, RIP: 0xffffff800b9ea6f2, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x000000000000000c, Error code: 0x000

Hey guys, i already serched in to the forum, but i didn't find any answer. The AME is't using my GPU in render. The GPU aceleration is active, but the render is taking alot of time and the usage of my GPU doesen't pass over 0,1%.My spec:i3 G4560 (i know, it's weak. I'm going do buy a 9900k)GTX 1060 6GB8Gb ram