Questions

Hello everyone, I am a stage manager at a ballet company where we utilize videos from rehearsal quite often. After we film something on our camera, we put the file through Media Encoder so we can have an mp4 file that we can then share with choreographers, directors, dancers etc. Every so often, the audio is out of sync by a second or so in a video. It is not consistent, does not happen during every video, and sometimes it is only certain parts of the video that become out of sync. Does anyone know the best settings to use to prevent this from happening? Unfortunately, the audio even being a second off can be a major issue for rehearsal purposes. Here are the basic settings I am currently using: H.264VBR 2 Pass10x12 Video Bitrate334 Audio BitrateMaximum Render Quality Any suggestions would be extremely helpful!

I have been rendering my videos using software for quite some time. Today I decided to switch to hardware encoding. I had to play around with my console as my hardware encoding option was greyed out. I managed to get it working and the first render went smoothly. It took about 16 minutes (on software I needed at least 50 minutes). Turns out the final result is just a mess, it's all wavy/striped. Using this clip in some other programs such as Topaz Video AI green lines appear. The video itself is not silent.I've switched back to software encoding to see if that's why this is happening. - everything goes back to normalI restarted my laptop - no changesI updated my GeForce drivers - no changesI mess around with settings such as profiles - no changesMy rendering settings:H.264 - Main - 4.2 1920H x 1080W px 60fps30Mbps VBR 1 pass,Max rendering quality, Max depth - both checkedMy laptop specs:Dell G15 551016 GB RAM DDR4RTX 3050 4GB (codename: GN20-P0)Intel i5-10200H 2.40GHzSoftware:Wind

I changed PPro from 24.6.3 to 25.2.3 and therefore also went from ME 24.6.3 to ME 25.2.When I try to render a video using the option "Send to ME" ME is activated and the render job vcan be seen in ME's queue. Once I start the render process in ME ist stops after a while returning an error as can be seen below:  Fehler beim ExportFehler beim Kompilieren des Films.Fehler beim Rendern von SoftwareSoftware-Effekt gab Fehler zurück.Schreiben mit Exporter: H.264Schreiben in Datei: V:\Projekte\Provisorium\Titel_1.mp4Dateityp wird geschrieben: H264Um Timecode: 00:00:05:03 - 00:00:05:12Rendering-Effekt: AE.ADBE TextRendering bei Offset: 0,080 SekundenKomponente: Text vom Typ AEVideoFilterSelektor: 11Fehlercode: 512 When I try to render the video directly from PPro it is successful. Any help on this? 

This started happening when I upgraded to 14.8, but Media Encoder seems to be continually running in the background on my PC and will not let me terminate the process. Because of this I can't do things like delete or move files I've rendered with it, uninstall/re-install it or update/downgrade it since it's considered still running. I've tried the Adobe Clean Up tool, force-kill with Command Prompt, terminating with Task Manager, restarting the PC; nothing seems to work. Don't know if my PC specs are needed but will include just in case:OS - Windows 10RAM - 32GBCPU - i7-8700KGPU - GTX 1070 Ti

I keep creating a new preset based on HQ108p but crucially switch the captions to none.I have several videos queued and either when applying this preset or in the middle of the output process, some videos export with burnt in.  The number of times I have created a new preset only to exhibit the above.Any ideas as to why? NB: the videos also get exported low res with sidecar and this works fine.

I'm trying to export a .ts file but it only allows a .m2t file. The video playback system in a hospital only takes a .ts file extensions. I'm choosing:Format: MPEG2Multiplexing: TS What else???Any ideas?

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I am using After Effecs CC and I am trying to open the .aep file in Adobe Media Encoder CC (to export as a MPEG file).  I am getting an error stating: "Could not connect to Adobe After Effects.  Please verify that Aobde After Effects and Adobe Dynamic Link components are installed".  I have both AE and AME open and running.  In the menu for AE I have the Dynamic Link menu available.  However, when opening the .aep file in AME I always get this error.-Dave

Hi all - Hoping to find a solution to save me time. I have two videos built in Premiere that share assets, one built in 1x1 and one in 9x16. Both of these videos have a .psd file in them that contains a date. I need to create this same video in both aspect ratios for roughly ~30 dates. The issue I run into is if I send to media encoder, I need to wait until all files begin encoding before editing the .psd file or the asset gets updated across all the files previously sent (I learned this the hard way.) Ideally, I would like this to be my workflow: (Update .psd file with date > send to media encoder > update .psd file with new date > send to media encoder) times x, and then > encode.  Currently, I have to update .psd > send to media encoder > wait to encode > and repeat. As you can see, this takes significantly longer. Any ideas? Is there any way for the .psd file to be saved to its last state before sending to the encoder, and then it

Hi, I'm trying to automate transcodes of ProRes RAW material by using either Premiere or Media Encoder.Currently, my best option is to use a source effect preset in Premiere to set the source color space and then apply a LUT on export. It is a bit of a manual process though and I'd like to write a script to do it automatically.The best thing would be to just use Media Encoder and not have to involve Premiere at all, but I can't change source settings of multiple clips at once.I was looking through the scripting documentation for both Premiere and AME but couldn't find a way to change the source color space. Am I missing something?

Recently upgraded to Premiere Pro 2024 across 3 edit suites at our UK broadcast place.We have different generation Macs and playout equipment but the results are the same.We've experienced audio glitches whenever we export through Media Encoder at every audio edit point that doesn't have a cross fade or effect on. This includes cuts that are just 'thru edits' (part of the trouble shooting test)Where these cuts are on the sequence corresponds with audio dropout of approx half a frame on whatever audio track has the edit. These are audible dropouts despite the tiny size.This is manifesting across all suites (Studio, iMac, MacMini in Monterey and Ventura) and using a number of output formats: XDCAM MXF, ProRes, Wav, AS11All create the same result on every (hard) audio edit point.Our workaround is to export direct from Premiere Pro as that doesn't seem to create the same issues - but that then precludes the use of ME entirely and makes the workflow quite tricky.There is also another glitch

hiim trying to export a video for use in a unity3d ipad app, and im having trouble getting the colour to export correctly.  My video ends in a particular blue colour and ive so far been unable to get an export out of media encoder that will give me the same blue as in the source. would somebody be able to suggest some settings i could tweak? thanksNick

I'm trying to make a time lapse video from still  images from a dslr.   When I stitch clip together, jpegs are 5 seconds long. please advise. Thanks F

Hi,I have a large clip (1-1/2 hours long) I have exported via ME as 4K and it corrupts the finished file after around the 2 minute mark. ME completes the export but with the corruption.I have tried a second time only to receive the same issue.What are the best practice work arounds for solving this issue?Is there a cache file that I should consider deleting?I'm currently rendering the entire clip and hope this helps remove any issues.

I keep trying to export a h.264 but AME keeps exporting an empty mp4 and an xmp file. Is there any way to merge the two or fix the issue? 

   

Hi all!I've spent most of yesterday and last night creating proxy files from my camera footage and it has worked fine but there is one clip that is taking absurdly long. It's from the same camera, same settings, etc but while other clips of similar length have taken 30-45 minutes to convert this one is going strong at 9 hours and planning to need another 12! This seems absurd. Any thoughts on what might be going on?The footage is shot on a Canon R5, mostly at 50 fps (some 25fps), 3840x2160 interlaced. I'm converting from MXF OP-1a AVC to just the standard ProRes QuickTime Proxy-Half that Premiere defaults to. omg I just noticed that it has misinterpreted all of my footage as progressive?! So it thinks all my raw footage is progressive and is therefore matching the proxies to also be progressive. Is this a whole other nightmare or possibly related? Anyhow, I'm on a MacBook Pro 2019, running Sequoia 15.3.2, 32GB Ram, 8-Core intel i9, all the newest app updates installed. (I don

Not sure how to resolve this, but ME takes up gobs of memory during the encoding process no matter what I seem to do to alleviate it in Premiere. You can see screenshots below (but total memory was up to 98.63 GB when it finished). In general, I've been trying to export a 1-hour long video. Originally shot on iPhone (.mov) and encoding to MP4. My system would either crash after an hour or so of encoding. I think converted the MOVs to MP4s and tried that approach before encoding, but same issue. I had to cut the video to 30 minutes just to get an export to work. There has to be a way to improve the memory usage on my system for this task.I'm running an M2 Mac, 24 GB, Ventura (can't upgrade just yet). I had all applications closed and only using ME. I was also using Hardware encoding (Metal). I tried Software encoding but it crashed on that as well (and 10 times longer to encode). I even tried medium bitrate but didn't make much difference.It seems like ME is super inefficient with

I have been trying to figure out how to convert voice recordings to Mp3 so that i could burn them on a cd, so i downloaded this thing. It was working at first... or so I thought. I just wanted to make some bad music to make my friends laugh, but for every couple of songs it converts correctly, It slows down a couple half seed, making it sound lower, and then it cuts off at the same it would if it was going the regular speed. I'm not doing anything different to them and I don't know why they are lowing down. I'm on a time crunch please help me.

I made a 1:30 second video in After Effects, it has some photos and text over the top, the only effects I used were gaussian blur and lumetri color.  Very simple small keyframes here and there to have the photos zoom in and fade out.  I am using the newest version of After Effects and I have tried on the brand new Media Encoder and have even reverted to Media Encoder 14.03 (per several suggestions online).  When I send to Media Encoder and click play (render) it renders about halfway through the clip and then it stops and says "failed." When I export from render queue in After Effects it works just fine, the problem is I want to export an .mp4 file not .avi or quicktime, hence the reason for wanting to use Media Encoder. I am using Windows 10 Enterprise (this is a work computer), with 16gb ram, i7-6820HQ CPU 2.70GHz.

So i've been having a BUNCH of issues with media encoder for the past month. First it was getting stuck on the loading screen, but thankfully I was able to finally get it open after removing the plug-in it kept getting stuck on, but now the comp wont render at all. The project connects to AME and once i start the queue it just stays on "Connecting dynamic link to server" and loads endlessly. The project never actually begins to render. Not only that once I stop the queue I am unable to delete the project from the queue. The only way I can is if i quit AME and come back, only THEN will it let me delete projects in the queue. Anyone got any suggestions on what I should do? I already removed it and reinstalled it a bunch today but that didn't seem to work as well as other things I came across here!My after effects version is : AE 2021v 18.4 My media encoder version is : AME 2021 v 15.4

Running Windows 11 on Victus laptop w/AMD Ryzen 5000 series 7 & Radeon gfx.Latest versions of Permier Pro Desktop and Media Encoder installed and updated. I have about 39-44 minutes of MP4 footage that was originally captured on a Sony 4k camcorder.  However (and I caused this probelm) when I renamed the file and moved it via USB, Windows changed the file properties associated with the video.  (I never have any problems when I import or ingest directly from the SD card.) All the video is still there - the file size is the same, etc, etc.  But now Windows, Premier Pro and Media Encoder all think it's only 3 seconds long.  The resulting mp4 only plays the LAST 3 sec of the original.  There's probably a Sony or Windows hack out there somewhere to fix this, but I'd much rather fix my self-inflicted idiocy in Premier Pro or Media Encoder. The original stuff is gone now.  The SD card has since been formatted.  Can anyone offer a solution?

Hello, I am having an issue of rendering in after effects, even a 10 second video takes 1 to 3 hours of rendering in media encoder, please help me in resolving this issue, thanks

Hello everyone, I've designed some LED video panels for a client in After Effects, but their supplier specifications ask for a .MOV video with DVX codec. I honestly haven't heard of DivX in 15-20 years and thought the format was dead... A quick search led me to the official www.divx.com website, that provides a free app to convert video files into DVX format. The installer for the app however is not signed and I don't feel comfortable bypassing Mac OS security (also on Trustpilot it's mentioned that the Windows installer too gets flagged as malware). All in all the website is pretty sketchy. I found another alternative in https://resolume.com which provide a free converter, and while they look like a serious and professional developer, the converter is bundled with their other applications that I'd rather not install on my work machine. Does anyone know of a free and safe way to encode or convert into DVX in 2025? Thank you so much!

I don't know if there is a way to do this already... but this is either a question or a suggestion depending on if it's possible When generating proxies in Media Encoder through Premiere Pro, the proxies adopt the audio channels and attributes of the source files. Premiere Pro requires that audio on proxies matches. Is there a way to do this in AME as a first step?Without going through Premiere Pro. As far as I have been able to find, there is no way to do any sort of pass-through audio on Apple ProRes Proxy files through AME... it would have to be set in the preset or per file, but then you'd have to have a preset for every different type of audio configuration and that isn't very realistic Since it can work when going through Premiere as an intermediary, why not have the option to do it without Premiere on the front end and then connect your proxies later? is this already possible? I can't find it.