Questions

I have been using Adobe Scan app for years without any problem but yesterday my stock antivirus powered by avast on my android phone prompted that the app is infected with a Trojan virus. I unstalled the app through my anti virus and reinstalled it but the problem persists. I had to unstall it again as my antivirus was not letting me use any banking apps with Adobe Scan installed. Adobe Scan is my favourite app and I do most of my scanning with this app. Please help.  

So the July update sucks! Mainly with scanning documents in, using iOS.  Just a couple weeks ago I could scan stuff in as "Documents" and the app would "convert" the image making it look like a document...now when I scan stuff in, it keeps it looking like an image/jpeg and it looks terrible.  It's about to force me to use a printer to scan my field documents, which is highly inconvenient!  I cannot find any settings that will bring me back to the old functioning app.  Suggestions please?  Even if it means somehow rolling back my update.

Whenever I try to scan a document with adobe scan, the app freezes and says "An unexpected error occured." I've tried reinstalling the app, signing out then back in, restarting my iPad, but nothing fixes it. I need it to scan assignments for school and nothing I do is working! Any solutions?

I can see all my scans but, when I try to view them, the download fails. No error msg, just days try again later. Not sure what I can do.

Boa noite.Seria legal se a Adobe disponibilizasse o travamento da rotação da câmera do Adobe Scan, com o intuito de facilitar a obtenção das imagens de documentos. Não são poucas as vezes que tenho que "brigar" com o celular para escanear documentos volumosos (como processos judiciais por exemplo).

I cant send the pdf as attachment on whatsapp, it sent as a link for adobe scan app.

Hi! I can't cancel my Adobe Scan subscription. The application doesn't appear in my subscriptions in App store. But in the application it states that I am subscribed. I want to cancel it before the next charge. What my be the issue, and what are the pther options to cancel?

Hi, I am trying to send a scan via my preferred email address yet the system automatically reverts to another business address as the sender. How can I stop this from happening please? The account is set up with the preferred email address.

Please give reasonable rate to purchase this app monthly subscription is very costly

The new updated version of the Adobe Scan app for iPhone comment. I have been efficiently using this app to scan, create a PDF and email 6-20 page documents daily (sometimes 2x a day) for almost 5 years or more. It was quicker than using a scanner to create PDFs. Now there's a button the says "Save as PDF" on the right that I keep pushing by accident!! It's grinding my efficiency to a halt! When I realize I clicked it I have to hit cancel. If I'm not fast enough I have to go through add a page!! I had this down so I capsule do it in my sleep, with one hand tied behind my back! Is the "Save as PDF" button new or get moved to my right thumb position? For multiple page documents this is a pain! Thoughts on a removal or move it to where it was?Thank you!

I am having difficulty to opened scanned documents to Acrobat PDF I just need help thanks

Hello, I purchased dienAdobe Scan app on 08.10.2021 through the Apple App Store. When I open the app and want to use it, I cannot restore my. Purchase not restored and can only access the premium features by subscription. How can I use the full version? After all, I paid for it.I would be very grateful for help.

This banner interferes with scrolling in the screen showing our scans. Because it is there functionality is cut off. You need to provide a way to dismiss your advertising. You don't own out screens and we should be able to dismiss this banner. and how do the topics below help to find this?  I selected iOS because that is what runs my phone and how to "get rid of banner". The topics for the most part don't relate to this issue and won't narrow down a search.

hi all,i have been using adobe scan for quite a while on my Android mobile. My mobile phone has Avast antivirus for almost a year and never showed Adbobe scan as malicious. But since last few days the antivirus is reporting the app as malicious and removing the app itself.Tried reinstalling the adobe scan app a number of times but the problem remains so.Please advice any remedy.Thanks,Bankim

My Adobe ID doesn't have access to Adobe cloud storage.

Hlo, i am using Adobe scan from quite some time. But from last 5-6 i am facing rename or sharing issue with name problem. If i renamed it or share it by date name, it automatically change to name null when shared. plz resolve the issue. i hard to search null named documents. 

How do I cancel this app on my android 

Cómo reducir el peso de un documento escaneado en adobe scan

私は困っています。とても便利で重宝しているAdobe Scanですが起動時に撮影モードで始まってしまいます。ライブラリ表示で起動する設定があるととても便利で多くの可能性がある。アップデートして頂けると嬉しいです。

This completely ruins the functionality of the app. I don't know where to find these documents I'm saving to the cloud and I would much prefer that I could save to dropbox or send to email. Those should be my first options. Now when I scan something and save to pdf I'm brought to a blank screen and I can't find my document. I guess I'll have to find a different app

Simply, I opened up my app to scan in a BOL for my job, like I do every single day. Today I discovered that my Dropbox interface is gone. There is now no option to save to dropbox. Can anybody tell me what happened?

Why are all my scans for years gone? It says I have nothing ??? Please help me this is an emergency I had my brothers social and I'd etc saved on this. thank youtahnee 

This app just crashed after scanning a 280 pages of a document....this app was working well before....but after scanning arround 300 pages it got crashed...and wasted my 1hr of time...Restore my scans so called customer care people...where is your care given at ...in wasting our time??

Dear Support ,   iam unable to add multiple Documents in one Attempt earlier I can add 25 Pages in one time . now Add option not showing in this app iam using IPhone 13    regards  krishna Kishore  [Removed personal information]

I would like to use a specific filter for each scan, when I go to apply a filter for one page there is a slider to "Apply to All" but this rarely seems to have an effect either in the scanning process or when I go to Modify later. Am I doing something wrong? Is there a way to set a different filter as my default?