Questions

Hi, Xd version 54.0.12./ Mac Monterey 12.5.1.I saved a prototype and wanted to share with my team. Links bring them to log-in Adobe window. I wasn't aware that you need to have an Adobe account if you want to view and comment to a  prototype. I tested it to myself via another Mac and I could not open the link even though I m logegd in, with a different Adobe Account. Its says: You can't request access to this link (contact your administrator).Is this an IT issue, I work in a large org where IT rules.It is very frustrating as I produce prototype nobody can see.Can you help?TxBarbara

button in the plug-inButton to download plug-in Adobe XDNo, what to do

I could not find the menu 'Create outline' in the popup menu for TEXT.... in my XD.But my friend's Mac, it was located in the popup menu in XD same version.Can you guys help out to put the menu on the popup?Thanks a lot!

Hi! Today I've been troubleling with the publishing prototype option. Everyday after I finish my work, I publish everything done for sharing it. Today, when I was checking it out, some elements from the design disappeared. I openned the document once again thinking I just maybe deleted them unintentionally but, they were there and they also appear using the preview option. I already tried creating a new link and pasting again these elements but nothing worked. Any ideas? Thank you,Jonathan

Using macOS Big Sur V11.6. Preferences for screen recording and microphone on in system pref's. Records fine but without any sound effects.

I have been working with the free version for a long time now, but after update XD it gives me free trial and I used it, then I cannot roll back to free version anymore.I tried many things to roll back stater plan and nothing work, the last thing I tried is uninstalling XD, then reinstall it from this link https://www.adobe.com/products/xd/pricing/starter-plan.html  and give me could not install XD see the screenshot.So does it mean the free plan has been cancelled?Is there a way to get back the free version? 

Hi, I am a UI/UX designer from bangladesh. I was trying to buy Adobe XD CC but there is no option for me to buy from bangladesh as its not available. SO what should I do? I need this software. I am ready to pay the price. Is there any possibility for me to buy this or get the full version? Now I am using the beta version but in 5 days it will be over. So Its kinda urgent for me to buy the license.

It's over a decade now, and still, there's no room for the availability of customizing my keyboard shortcuts for Adobe XD for workflow purposes. Patiently waiting.

Hi Everyone, please try to update XD to the latest version using this link: - Update apps to the latest release of Adobe Creative Cloud.​ In case that doesn't work, please try solutions mentioned below-   Please make sure there are no pending system updates. "Search> Check for Updates> Windows update" Restart your computer. Try solutions in this article https://helpx.adobe.com/ca/xd/kb/adobeXD-launches-into-white-screen-on-windows.html   If you still face the issue, please generate logs, Crash dumps and upload them to a shared location such as CC or Dropbox and share the URL with HARSHIKA_VERMA.   We will try our best to escalate the issue.   Thanks

I recently updated to Win 11 and I could not take an image from file explorer and drag and drop into Adobe XD. Any help?   <Title renamed by moderator>

 I tried to open a number of working files both from local machine and cloud but could not find my working files back anymore. These are company license but there was no contact to reach out to. How can I retrieve all the files again? 

This has been a regular issue for the last couple of versions, so not sure if its just me.When selecting multiple objects and exporting (@1 + 2) XD crashes when trying to complete the export. Any help most appreciated, as its very frustrating.

Hallo Leute! Leider funktioniert meine Echtzeitansicht nicht bei Adobe XD. Es ist alles korrekt installiert und angeschlossen. Dennoch zeigt es mir einfach nicht an. Kann mir da jemand helfen?Danke und Gruß 

I've got this strange issue when prototyping horizontal hover mega menu. I've got currently two menu items and they should display mega menu on hover. Strange thing is - it's working only when i move cursor out of component and go back - when i'm trying to hover one after another - nothing happens.Here is the video: https://youtu.be/T9P0lyL3fggI was already trying by creating this with two approach like here - with seperated hover area inside component that leads to different state of same main component:https://tomb.pl/screen.pngAnd in the second approach i've created two seperated components for every menu item that should go to it's own hover state:https://tomb.pl/screen-02.pngUnfortunetly - both approaches works like in the video showed above. Which is strange - cause as far i understand that the second one can make the hovered component above another but in the first one - they are totally seperated areas.Thanks

Hi .TeamWhile publishing my xd file I get this error message. Can anyone help me with this ..... check below image for reference Thank you... In Advance 

Maybe this is a feature request, or maybe I'm doing it incorrectly, but I would like to simply use the text tool to draw out a fixed text box. It acts like it is going to do it, but as soon as I start typing, the fixed box disappears. Instead I have to type in some text first in an auto-width default. I have to click out of the text tool, then drag the box handles to make a fixed box. It seems like unncessary extra steps to me. On this help page in the "Draw Text in an Area" section, it looks like this should be possible. https://helpx.adobe.com/xd/help/drawing-text-tools.html But it does not work as suggested in the diagram.  I just want the type tool in XD to work like it works in everything else: Illustrator, InDesign, Photoshop.

Audio file can't be heard when previewing on iPad.  I have two audio files. One audio file for success. One audio file for error.  On the iPad, the audio file for success can be heard. However, the audio file for error cannot be heard.  I tried previewing on desktop and mobile, both audio files work perfectly. Why is this happening to my iPad and it randomly had this problem when for the past few days everything was working perfectly. And I am having a usability testing tmr (monday)...

Hoy todo archivo de XD que intento abrir me lo hace en blanco, y no me permite realizar ninguna acción dentro de la app.... si le doy, por ejemplo, a Archivo no me despliega las opciones, o si le doy a layers, extensiones, etc. Si abro XD y le doy a crear un documento nuevo, ocurre exactamente lo mismo. He reiniciado mi PC, XD, CC y no logro resolver el problema (Windows 10- 64bits)

I have an issue with retrieving my Xd file I saved last night. I can only find an older version in the cloud, Please advise how to retrieve my document.

Good morning, Im and IT Admin for HB Global LLC which has a number of divisions that they have recently purchased under them and are bring into the fold of the HB Umbrella. These are Mechanical Contracting, HVAC, Plumbing, Contruction companies that have numerous jobs in different location of the country at any given time. I support the division Nash PM in Wildwood, FL but also the other divisions as well when I can.So on to my issue. We utilize 3 or 4 O365 Licenses depending on what the staff member will be doing and whether or not they have company equipment. In the case of a member not needing company equipment but still needs access to email we assisgn an F3 License, which only allows the user to access O365 contect through a web browser and in this case a web browser on their personal mobile device. We provision the O365 account, assign the F3 license and then add a group to their email account called SMSAuth. Once that is added we go to Azure AD pull up the new member and un

Food app design in adobe XD.

hi, i have some question. i make some design at adobe xd with several fonts intalled at my device. but when i export my artwork to html with web exporter plugins, all the fonts changes and become so different and messy. it's just like missing font case. anyone knows how to export html from adobe xd including some foreign fonts and without any changes?

Hi all. I am a student thats doing a lot of prototyping and I am using Adobe xD for the prototyping. Thankfully the school has an Adobe License linked to school login so I can sign in with my School Account to Adobe Cloud and I have License to everything. The slight issue is that since I am using Adobe xD its not a default install and sadly I don't have permissions to install programs on the school network (rightfully so) well I can install xD but once the download is completed its not fully installed and will give me 109 Error - Other installed Adobe Products work fine so I assume its the fact it cant Read or Write to a location. I was wondering if there is a way that I can install Adobe xD to a form of Portable Storage and be able to use it on multiple PC's that have Adobe Creative Cloud installed? I don't really think I can ask the IT Team to install Adobe xD on every single PC at the school just so I can use it.

1. Not able to preview my mobile prototype with USB connection.2. Not able to connect to my published XD CC files folder with my Android mobile.Did Adobe say the XD Beta days is over? Doesn't act like a fully functional application if you ask me. Many people are experiencing the same issues they had 12 months ago.

It was working last week, but for some reason it stopped working. What is a fix I can do? I am previewing on IOS 13 max