Questions

Hi,I'm working on a mobile app, I have 3 screens with the same rectangular form in each screen, with the same weight size, but when I export (x1 for Android or IOS, or anything else, I tried every type), the size of the exported assets are different from my original ones, plus It's even different in each asset (one is the good size, and the 2 others are 2 different sizes).I'm working on PC with Windows 10 latest version.How can I do to have the exact same size/resolution when exporting?Thanks,Sandra

When adding prototype triggers to a master component, why doesn't that trigger show up on all instances of that component?  Everything else seems to mimic the master, except for triggers.   <The Title was renamed by moderator>

XD 30.0.12.14 keeps crashing on Windows 10 build 18363.900. It just crashes for no appearent reason when its open. As we know XD is not the most stable program in the world so the frequent crashes is not breaking news but after last XD upgrade it's worse than ever.

I just started my adobe xd, then it become crash when it load my recent projects<?xml version="1.0" encoding="utf-8"?><crashReport clientVersion="1.1.2.0" applicationName="Adobe XD" applicationVersion="30.1.12.4" applicationBuild="12" sessionId="61b48998-e5e4-4fae-ae0e-a3c5efd90a3e"><user guid="3164f03d-b2ce-439b-8d19-55053887c5e4" /><system osVersion="10.0" osBuild="18362" osRevision="900" applicationLanguage="id" cpuCount="4" deviceFamily="Windows.Desktop" architecture="X64" deviceManufacturer="ASUSTeK COMPUTER INC." deviceModel="X456UR" /><time year="2020" month="6" day="28" hour="23" minute="51" second="11" timeOffSet="420" timeZone="SE Asia Standard Time" /><package architecture="X64" familyName="Adobe.CC.XD_adky2gkssdxte" fullName="Adobe.CC.XD_30.1.12.4_x64__adky2gkssdxte" name="Adobe.CC.XD" installedDate="6/23/2020 3:33:45 PM +07:00" publisher="CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California

[solved] please delete this post, thank you

Hi, I have the following problem with XD - I downloaded the .dmg file to install and when I double click the installer it does not launch at all and therefore I am unable to even install. Has anybody encountered this and knows how to fix it?  Thank you.   

I finally acheived an actual functioning menu with some (not all) of the animations I promised my clients.  I'm using this menu primarily to allow my clients to navigate the artboards without having to use a temporary sitemap page or the Grid view within the shared link. The structure is as follows:    Now this truly took me days to accomplish.  I'd say I put in at least 15 hours JUST on the menu.  I've now learned through many hours of troubleshooting that Adobe XD is extremely finicky when dealing with hover effects, groups, layers, masks, and components to the point where I hit walls constantly.  I finally solved it enough to build a beautiful menu that actually worked when I learned that this menu, for some reason, will only be fully functional in the artboard that I created it in.  When I copy and paste it into other artboards, random links will break even though they are built exactly the same (with all layers appropriately titled

Whenever i try to install that icon plugin or any other icon plugin it gives me this error , I tried everything from youtube and adobe community too !! Reinstall and everything ! <The Title was renamed by moderator>

I get Adobe products through my school and they recently updated to an enterprise account. After updating, I lost all my cloud documents. Please help, I was working on a really big project in Adobe XD and now its nowhere to be found. I checked all the creative cloud files on my computer, there is absolutely nothing. 

We are in the last sprint of a project and after the last software update the XD is just stopping and make all the system slow. Yesterday I was working in a project in After FX and the same problem happened.    <The Title was renamed by moderator>

I created a very simple, 3-artboards prototype just to check the functionality of the plugin.- I've installed the plugin and the skill and linked the accounts.- I have set a speech response for each artboard- I have linked all 3 artboards with voice triggers When I click the plugin, I get the message: "Please authorize the Adobe XD Alexa Skill to export the prototype". If I ask my echo device to open Adobe XD it says there is no prototype exported. I have seen no documentation requesting authorization for export other than linking the accounts. Am I missing something or has the plugin stopped working?

I created a very simple,  3-artboard prototype to test the Alexa Preview plugin.- I did add speech responses for each artboard- I did link all 3 artboards with voice triggers- I have installed Alexa Preview plugin and Adobe XD skill, and linked the accounts. But when I try to export by clicking the "Alexa Preview" plugin, I get the message: "Please authorize the Adobe XD Alexa Skill to export your prototype". Is it not working anymore or did I miss some step?

I've got macbook pro mid 2013.   When new version of adobe XD updated on my mac, it start to crash when I try to launch it.   I already tried to reinstall, disconnect to internet and open again. But adobe xd just bounce on doc.   I wonder if there is a solution without upgrade my macOS version.   <The Title was renamed by moderator>  

I cant help but reiterate other users and express my dis(may/gust) that XD files cant be exported to html without a third party. I was elated to spend one day learning the program, seemingly doing what took me numerous months in dreamweaver bc i'm not a pro, and then..... to discover that it's all worthless bc you cant export it without a third party (and, no, i'm not going to go experiment with paying third party plugins or a developer... i want a real, in-house solution). I wont be continuing with XD after the trial period is up (unless this changes). This should be a n°1 priority for Adobe.   

I have been working with Adobe XD since day one and unfortunately I have been missing some important features since then. Maybe there are already some of them and I just haven't found them yet.I miss them:- a tab overview like in AI, ID and PS for all open XD documents- Integration of videos into the prototype- Horizontal scrolling- Integration of SVG animations for e.g. hover effects of icons- Animations for loading processesTranslated with www.DeepL.com/Translator (free version)

Hi there! Just updated Adobe XD to latest v30 version, and thats it! Its crashing again and again! Its stuck at the starting page with a loading spinner!I am currently running on latest Windows 10 2004 build!   Event Viewer catched this from the error -Faulting application name: XD.exe, version: 30.2.12.3, time stamp: 0x5ef403e8Faulting module name: CONCRT140_APP.dll, version: 14.22.27810.0, time stamp: 0x5cfe4737Exception code: 0xc0000005Fault offset: 0x0000000000015290Faulting process id: 0x26e8Faulting application start time: 0x01d64e95834768fdFaulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_30.2.12.3_x64__adky2gkssdxte\XD.exeFaulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.27810.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dllReport Id: 12fb5bc8-5767-4f76-8359-f7f2dea40eb7Faulting package full name: Adobe.CC.XD_30.2.12.3_x64__adky2gkssdxteFaulting package-relative application ID: App

Hi, since the latest major update of Xd, the functionality of hitting enter on a number pad keyboard is broken when using the W/H and X/Y value boxes. This works with the usual 'enter' key on my keyboard, but when I use the enter key on my num pad it is broken. Scenario:I type/adjust these valuesI try to 'confirm' my value by hitting 'enter' on my num padIt highlights the whole number in the box Expected:I type/adjust these valuesI try to 'confirm' my value by hitting 'enter' on my num padIt confirms my input and returns to what I was doing before This is really impacting my workflow, please fix 😞

I have several buttons throughout my document that say different things, such as 'contact us' and 'add to basket'. I initially made a 'button' a component to keep padding etc consistent, so I could drag the button onto the canvas and override each button when I change the text. However, when I add a hover state to the master component, applying to all buttons, the button that says 'contact us' for example will then say 'button' when I hover over it, due to my master component saying 'button'.I have been in a google search all morning but cannot find a solution, do I have to individually add states to each button that has different text? So for example the 'contact us button' and 'add to basket' buttons be treated as their own components with their own hover states added? Sorry if this doesnt make sense, i'm new to XD this week and really struggling to put this one into words!

When making components with multiple states, including transitions between them, I sometimes have the ability when making a link to move to an arrboard or another component state, but sometimes I only have the ability to transition to another artboard.  There is no discernable reason why I cannot link to a different component state, and it is incredibly frustrating in those situations. What are the rules here?  When can I link between component states and when can't I?

Hello,Can anyone help me?When I publish a prototype I'm not able to add a pin with a comment as the option has disappeared (see screenshot attached) . I've check it with my teammates and it only happens to me :S. Does anyone know any reason why it happens? I have the latest version of Adobe XD. Thank you very much. How it looks now:How it looks previously:

Bonjour,  J'utilise depuis peu Adobe XD. Nous sommes plusieurs au sein de ma société à travailler sur des fichiers XD pour partager des maquettes. Si je ne suis pas "propriétaire" du fichier je ne peux pas mettre à jour le lien contenant les maquettes;Comment peut on faire pour qu'un fichier en ligne puisse avoir plusieurs propriétaires et donc être mis à jour par tous ces propriétaires et non un seul? C'est important si quelqu'un est absent dans l'équipe de ne pas bloquer les autres collaborateurs. Merci d'avance, Pauline

Asking for quick resolution for this. @Adobe   

I have a slider for the user to agree ("Slide to agree") using drag and auto-animate. When I preview only that screen it works as expected but when I back up and start a few pages before the agreement screen it doesn't. Is there any reason why a drag animation wouldn't work in the flow of an entire app but would work when previewing just that screen? The screen in question is an overlay that slides up from the bottom. 

I am working on an XD file with the team. After updating to the latest version of XD, I can't open the file. It keeps showing syncing. I tried to restart my mac and reopen the app, but none of these work. I can open other XD cloud files. I just have trouble with this one.   <The Title was renamed by moderator>

How can I scroll on two Artboards of different sizes?https://xd.adobe.com/view/ce4acc7b-679c-4e9b-9182-69992492befa-9b19/ If I use "Preserve scroll position" on an artboard of a different size than the intended one it will use only one size in height.I would like to simulate a feed with cards and be able to click on a card and arrive on another artboard and be able to come back to the same position of the feed scroll.Does anyone have an idea?