Questions

Dear all,I'm trying to open an XD file that was locally saved after emptying the adobe cache with a mac cleaner program. I had to clean the cache, it was taking up 430GB, but now the message that I get when I want to open that 60 MB file is: "the document xxx cannot be opened — please try again, if failing please quit the program and restart".Any help is highly appreciated. Thank you.

Hello there,   I'm assembling an HD Game UI in XD, It's a fantastic tool and I'm glad I jumped from Sketch. However, my Artboards are often pretty complex and I wondered if there was a way (Shortcut) to collapse all Groups?Having to click on them all gets a bit frustrating...  <The title was renamed by modertor>

I am creating (designing) a web on adobe xd and would love to make my work easier and export my prototype to the CMS site and create a website without building it from scratch. Is it anyhow possible? How? Thank you so muchzuzana

I like the Auto-Animate feature, but I'm having a small problem that I can't solve.In my prototype for an iPhone Xs app, I have a few cards for blog posts on my home screen. I created separate artboards for every post which contain the same elements as the cards. The elements have different styles and positions on the single-post artboards, which creates an excellent opportunity for Auto-Animate. And in fact, everything works pretty well as long as you don't scroll.And that's the problem. When I scroll down on my home artboard and then click the card to get to the full post, all elements are being animated as expected, but XD doesn't scroll to the top of the artboard – even though my image element from the card is on the top in my single-post artboard. What happens is that XD preserves the scroll position between artboards and there's no option to change this behavior for Auto-Animate afaik.Here's the prototype: Adobe XD CC Click on the first post – everything is perfect.Scroll down an

Hi there, Hope you all doing well. I have a question about the color consistency. I have seen some e-commerce platform using for different categories different interface and CTA color. So the thing is I have a UI design project for same e-commerce application and diveded to 4 categories ( market,food, grocery, lifestyle) so what's your opinion about choose different design interface and CTA color.  For example for food orange themeGrocery green themeMarket black theme  Is it good decision? Please share your thoughts Many thanks 🙏

Dear Adobe Support, for 3 years now I get the error 47 out of completely unfathomable things. All the solutions proposed in the forum are absolute crap. They are all according to the pattern you already tried to turn it on and off. I just don't understand how you can open a file in one moment and not in the next. So downloading the file and working locally is not a solution for me. Then it can't be shared and colleagues can't see my changes. Also, as a developer, I don't understand why XD can't just retrigger this download itself.Since we all pay money for XD and the cloud I would like to urge Adobe to solve this problem. Michael   <Title renamed by moderator>

I have a macbook on m1 and a starter plan. The info says adobe xd is included in the plan, but it's not in cc

Since I started using XD instead of sketch I have had issues with file sizes when prototyping web designs. To deal with this I wanted to install a plugin called "Image Optimizer". When attempting to install this plugin I just get a loading wheel with no type of progress it just keeps running. I attempted to install other plugins and get the same issue. No errors it just keeps spinning. Full Adobe Create Suite 2020Windows 10 

I've created a component that has multiple states. When I went to edit one of these states, as I moved the element shown in the gif, odd things happened to the other elements within the component. Any ideas?  

As written above. I got stuck in different kind of (really annoying and time consuming) trouble with multiple embedded components (that derive from a master document).#1 When resetting components in the client document, XD duplicates layers although the master component did only contain the layers once. #2 When adding *just a component state* in the client document to a component that contains a couple of instances from components of the master file (which I expected to be a copy of the default state) XD resizes components in an absolute weird way. Things are minimized in width and also duplicated (as written in #1)   #3 Having defined a component in the master document and trying to copy it into a layout document moves elements within the component when it is pasted. As I have to do some real complex forms it is absolutely painful to rearrange dozens and dozens of things just to realize that XD crumbles them from time to time without any warning. To be honest: it’s

We've got a policy to only share links to invited people only, but since a couple of days ago, those newly invited people cant open the links shared with them. They see a message as follows:  What's wrong here and what can I do about it? It prevent's my colleagues to accurately do their jobs.

Is there any idea to remove padding inside the text box?In particular, Is has been so difficult to arrange top and bottom space in text.If it is possible to remove that space in Adobe XD or with any plug-in!!Please help, If there is any solution for the same.Thank You.

Hello Adobe Support Community,Myself and my team are encountering an issue related to published links. While the links are created and published successfully, when we provide access to someone, they encounter difficulties in accessing them. They receive an error message, a screenshot of which is attached for reference. We have reviewed our process and ensured that the links are correctly generated and shared. However, the issue persists.Could you please provide guidance or steps to troubleshoot and resolve this issue?Thank you in advance for your assistance.

Today (October 4, 2023) at around 11:55 AM pacific time, there was an update to the Adobe CC desktop app on my computer. This update was focably pushed (I didn't get a choice or a warning). As a result, I was logged out of CC, which had the cascading effect of closing the XD app, along with all the files I had open at the time. When I logged back into CC and then re-opened XD, I discovered that none of the files I had open at the time of the crash will open again. When I try, the progress bar gets to about the 75% mark and then stalls forever. I tried logging into CC online to access the file. Unfortunately, I cannot open any version of the file, and I mean ANY version, going all the way back to the oldest available version in the history. Quitting and relauncing the CC app and the XD app did not fix the issue. I tried logging onto a different computer to open the files and was equally unsuccessful. The only difference is that when I try opening the files on the other compute

I'm stuck with the original library I created because it doesn't let me edit it even though I'm the owner and I haven't shared it with anybody else, I'm confused, I have the latest update of Adobe XD, does anybody know what I should do?  Thank you!

I tried today at10h to update a share link and I get the error message Something went wrong (Error 44:23)     (Updated by moderator)  Link to the full discussion 

Hello,   I used the "Hide" command to hide an element from the Object menu, how to I get the element to reappear? There should be a "Show All" ala AI. The Show All in the File menu doesn't work. I looked in the Layers but can't find it there either. It is an image imported from AI. TIA   <Title renamed by moderator>

Hello, sir or madam, I will download Adobe XD. But can't download it, You have gone through maintenance. When will it end?

How do I remove a shared link?  I've deleted them in the cloud, but they are still there in the file. When I go to share several pages, it won't let me share the page that has been already shared.  The only work around I found was to duplicate that page, which is obviously tedious and will eventually cause problems.  

I tried a couple of methods to get my files into Figma from Adobe, but they were not successful, and the results are buggy, especially with bigger projects. It would be great if the two teams could get together and provide a way to move over to Figma easily.

Hello I am using Adobe XD in a team , we have 3 licenses and shared libraries and files between the 3. But the shared resources dissappear from my cloud occasionally and then they are again available. Tried to fix this with reinstall on XD. changing the ownership of the files, restarting the XD. Even if I am the owner I don't see any asset, library or file available. For some reason even if I try to access something shared with me, I have a button Get Adobe XD. The cloud does not show it as an installed app , but it is.Not sure how they even come back to be available. Does anyone face the same issue? What are the possible fixes?Thank you!

I have searched other similar posts but was not exactly clear. I have a component state of a Date flied dropdown labeled "From". I want to duplicate it with a "To" label. Instead of working as it should it loses all its states/behaviors. I really do not want to do all of it again. I tried the reccommended alternatives form other posts but I cannot get it to work. FYI: My company is blocking Dropbox so I cannot post the XD file.

Having an issue where the colors i'm exporting and publishing to web look washed out and flat compared with what I'm seeing the XD application. This is part of a project I've been on for a few months and it seems the issue has started recently. The issue doesn't seem to be monitor calibration- any suggestions?

I changed the organization I work for and the old projects on XD disappeared. Is there a way to retrieve them? They are on the same email

hey, sorry for any mistakes, this is my first post.I wanted to ask you if anyone knows if it is possible to download adobe xd.Because I just changed PC and I should open some Adobe XD files, but not having the software on this PC I should download it but on the Adobe website it says it is under maintenance.Thanks so much to anyone who can help me.