Questions

I CAN NOT BELIEVE THIS IS HAPPENING.  I JUST UPGRADED TO 12.6 FROM 12.5 AND GETTING SOMETHING WENT WRONG WHILE CONTENT BLOCK INSERTION ON A BUNCH OF SLIDES.  PROJECT IS DUE IN 2 DAYS.  I ALREADY MADE A BUNCH OF CHANGES ON THIS FILE.  BACKUPS ARE DOING THE SAME THING BECAUSE NOW I HAVE 12.6 ON MY MACHINE.  I can't even see what isn't loading. I'll have to go back to my test LMS and see what is missing.   Unbelievable. 

Our team are new to Captivate having extensively used Articulate products for years.I'd love to hear some tips from experienced users on how best to share projects for collaboration with other team members. We're required to use OneDrive for our cloud storage, and it seems rather convoluted to share projects when there are native sharing solutions in Articulate suite of products.Also, given the current IT landscape in the UK where larger organisations are being targeted, our IT teams are not keen on our Stakeholders having to create an Adobe account from a link when receiving a review request. Again, Articulate has a native review tool where no sign in is required. Probably no answer for this but maybe a request for Adobe. 

Hi all.I have a problem with some MC quiz questions. The users can click the Submit-button without choosing one of the answers. I'm sure I have seen some settings to turn this on/off, but am unable to find it. Anyone?

Is anyone having issues now just capturing demos?  Just days ago, I was recording new simulations and it would capture demos with moving screens as normal, and today all of a sudden it no longer seems to be doing so... my settings are as shown below. I can't seem to get slides with the little video camera icon anymore....??? This one I'm showing is from a different file and sharing just for clarity of what I mean.

My colleagues and I have been plugging away on an ongoing project that has spanned over several months. During that time, we have updated to the latest Captivate versions as they have been released. With 12.6, we have run into an issue. We are now unable to open any project or simulation that was created in a previous version (ex. 12.4). This is a huge problem as we plan on continually updating these courses as changes occur within our organization, products, and services. Has anyone else encountered this issue? What is the fix? 

As title. Anyone have any workarounds for hiding or revealing widget blocks in the new Captivate? Not being able to hide them means I may not be able to use them in scrolling projects.

Does anyone know how to get the app menu back for web objects? I have inserted a pdf but don't get the pdf menu inside of the web object. I watched a Paul Wilson video and he has it so I just need to figure out where to tell it to show.  

How do I insert a custom template into the Captivate 12.6 template asset repository?  

Has anyone had any success with uploading Captivate PDF files to slideshare and the like?PDF is a supported format on all of these types of publishing platforms but the PDFs that Captivate creates do not work i.e. the content doesn't play. Works fine in Acrobat reader but not slideshare, scribd, reel or authorstream. I wonder if there's a config option that I'm missing...Thanks

Did some searching in the forum, could not find an answer, sorry if I missed it.  I have a license of Presenter 8 and need to revisit an old project and it is not installed on my latest computer 64 bit Windows 8.1.  Where can I download a full version of the latest version of Presenter 8?  I can only find this page with an update to 8 and full versions of 7: Adobe - Adobe Presenter : For Windows Where is version 8 archived and available for download? Thank you.

Hello, can I add a quiz to the end of a demo simulation in Captivate 12.5? Thanks 

There's a joke that if you want to learn to swear, learn golf. Captivate has just replaced golf!!The number of annoyances and frustration points I have experienced just trying to create and edit my first simulation i beyond mind boggling.  Recording seems to be fine on initial review...although I caught one slide where the capture was about a couple frames late (telling me to click on something that belongs 1 or 2 frames later).Here's the PARTIAL list:1. Preferences pane that is wayyyy too minimalistic....you can hardly set anything up globally.2. No copy/paste for most things. I used copy caption from one slide and paste onto another to save time in Classic. It copies over box size, color, and sometimes even position on the screen...a REAL TIMESAVER - no such thing in 12.63. No options (or not enough) on right-click (whether it's right click a slide, right click an element on the project screen...4. No resize handles on caption frames...you can only resize width not height, not c

Hi, I have recorded a demo simulation and when I view in preview, when the demo moves from one screen to the next it is flashing and not transitioning smoothly.  Any ideas what is going on or how I can resolve it? Sample of issues in screen gab below. TIA

Hi, any ideas or suggestions appreciated. Captivate 12 is consistantly "Not responding." Captivate sits on my laptop, not remotely. I have tried repeatedly to conduct demos and start a new project, and Captivate fails to respond initially or shortly after beginning the sim/project.Thanks! 

Will the Bespoke Authoring that's being added to the new Captivate in 2026 include: Text captionsText entry boxesText animationShapesClick boxes   

Hello Captivate Team, My images are getting blurred while inserting them. These images are licensed one from the Adobe Stock. As per my knowledge the images shouldn't get blurred as these are downloaded in high quality from your authorized App (Adobe stock). Please Assist us. 

Hi,Is it possible to get Captivate 6 to publish out using HTTP-based AICC/CMI, as was done in Captivate 4? We seem to be running issues with our Juniper network appliance and the way Captivate 6 implements its AICC communication. Captivate 4 lessons work fine.Jody

Good morning,We have just transitioned over to our new LMS, Saba.  To say the transition has been rocky would be an understatement.   So, here is what I am dealing with:I have a very basic reader course where I want to grant someone credit once they have viewed all slides.  I am using SCORM 1.2 and setting either "User Access Only" or "Slide Views Only."  If I use slide views, I set it to 1, it sends a 0 score to the LMS, even if the user views all slides.  I have been able to create a fix by assigning a point value to a click box or button at the screen where I want the user to get credit.  However, this does not seem to be what was intended.Below are screen shots of my publishing commands, Saba screens, and communication report between Saba and CP.Content Communication Log with SabaContent Communication LogJuly 14, 2011 5:34:43 AM PDT Command Received = LMSInitialize Content Item: Super_Instructor_Role July 14, 2011 5:34:43 AM PDT Response data (Da

Hello everyone,I've been using Captivate 12.5 for 3 months, and I find that everything is very slow.First, please note that I use other software like 3DS Max, After Effects, and Premiere Pro on the same PC. So, I doubt it's a hardware issue.Regarding Captivate, even within the interface, everything is sluggish, with a lot of latency between my actions and when Captivate responds.Also, when I publish my project, the synchronization is off. Elements appear randomly, and there is always a noticeable delay.I haven't changed any of the software's default settings.What could be causing this?Thank you in advance for your help.See you soon.

I downloaded a trial of the latest version of Captivate to my Mac running Sonoma 12.5. Everything works great until I go to save my file, and then it just spins. It is stuck. I had to force quit more than once and lost everything each time. I currently have it spinning on save, and am about to lose everything again. Not a great trial experience that is going to make me start a subscription...unless I am missing something. The save dialog comes up, I try to save it to my local Documents folder, and then nothing happens. I have not made one successful save. Am I missing something? Is this a known issue?  

hello fellow Classic Users:I've run into an unusual snag; I have added a series of objects to a screen, including text, shapes, Adobe Stock icons & images (licensed), and a button.I want to group them together so that I can have a different button change their status from hidden to visible.Unexpectedly, the Group function is greyed out.I was able to group one default shape and a button, but I am unable to add other objects to that group.  Even more surprisingly, I have a couple of text objects that refuse to group.I exited the app and re-opened my working file, but I am getting the same error...and a quick web search yeilded no useful results.Anyone else experienced this with Classic (on WinOS)

Hi there, I am trying to understand better the assignment of cmi.objectives. In the SCORM Users Guide for Programmershttps://adlnet.gov/public/uploads/SCORM_Users_Guide_for_Programmers.pdfthere is the followingQUOTEEach SCO can set or read multiple objectives, and a single objective can be set or read by multiple SCOs. Objectives contain the following information. Note that these are the same values defined in the CMI Data Model for statuses.success_statuscompletion_statusscore (scaled, raw, min, max)progress_measureUNQUOTEThere is also a part for defining the objectives in the manifest file<imsss:objectives><imsss:primaryObjective objectiveID="obj=primary">etc...However, I do not see in the manifest file of my Captivate projects any objectives set. I guess they are set on a SCO level? Where would I find that?Thanks in advanceB

Running Captivate 12.5 on Windows 11 and it is basically unusable for me. Here's why:1) I can only create Blank slides. If I select any other kind of slide when adding a new slide, it doesn't create it.2) I cannot add any new element of any kind to any slide, whether it's a new/blank slide or a previously existing slide. I can copy paste and I can edit things that are already in my slides, but that's all I can do.

Hello,I created a very basic survey with interactive components in Captivate 12.5. I set each component's reporting to "include in quiz" and "report to LMS." When I previewed the project from Captivate, it worked fine. However, when I set up Reporting in Preferences and published it (SCORM 1.2), it did not work in SCORM Cloud. Also, when I returned to the project to preview it again after publishing, the preview no longer worked. Can anyone help me sort this out?Thanks!

Hi there, I need a little help or I will become crazy, I'm trying to do an interactive video adding overlays, the problem is that the next button in the overlays didn't respond all the times, all the other interactions in this overlays woks just fine, but the next buttom that should resume the timeline must of the times decided not to work.  I have to click on it continuesly until it decided to work. I also noticed that when the timelime reach the bookmark, not all the times stopped the video. I tried to fix this error adding a action that stopped the timeline, it worked for the timeline but the button isn't resuming it.  I don't know if this is a bug or something, someone has any insights about this?