Questions

After failing a quiz, some learners will close the window instead of retaking immediately. If/When they do this, when they restart and return to the quiz the 1st question slide appears, prepopulated with their previous answer and the Submit button is not functional. They are stuck. Clearing cache/cookies in Chrome does not resolve the issue. Any advice on how to resolve this?

Hi I want to output quiz results to a file which the dev team will then report on. Is this possible? I have searched the community and it doesn't look promising but any help to achieve my goal would be greatly appreciated.  ThanksMichelle

I am trying to set up a LAMP server to have Captivate report quiz results to. Here is the problem...I have researched and cant find any real solutions (everything is different and based on olser versions of Captivate).Published the course and setup to report quiz info to internal server. Take the quiz, says Post all answers, click yes, comes up and asks for name and email. Enter the info and click Send. Comes up with the unknown error. What am i doing wrong? Is there a detailed explaination of how to set all this up? Thanks in advance.

Hi everyone - I own Creative Cloud and Captivate and am having lots of issues with licenses. They are both on the same account, the same email/login/password. When I login to captivate I have to select "personal" and not "creative cloud", or it doesn't recognize my license. The problem is that when I then login to creative cloud apps it stays on 'personal' and doesn't recognize my Creative app licenses. I have to go into Local > Users > username > AppData > Local > Adobe > OOBE and then delete the opm.db file or I can't login. BUT after doing that, I can't login to captivate anymore unless I delete that same file because now it's pointing automatically at my Creative license and not my Personal license.How can I alternate apps without having to delete a file in a hidden folder everytime?!

I'm trying to Publish my Captivate course with the output set as zipped files. I've made the course SCORM compliant as far as I can tell but when I publish the course, there are no Manfiest files so the course does not work on our LMS. Anyone know why there would be no Manifest file? I've checked Zip files and Export HTML in the Publish screen...and it continues to just publish two .swf files and no imsmanifest.xml

Is there any way of caturing testing data (questions, right/wrong answers, etc) without using a LMS?

When I preview the project, I have an image that looks like a link to a file and when I click it, the same object appears but the rest of the background is transparent.I can't find any issues in the properties.  Here is a screenshot where you can see the image in the lower corner of the blue text box. When I click the icon, the result is shown in the 2nd screenshot. 

Hi, How to publish adobe captivate to youtube? There is always a pop up message telling me that my browser does not support. I changed to another two browser but the message was still the sameI want to make a quiz video where the video will stop at certain timing and the user should answer the question in order to continue to watch the video. If the answer is wrong, the video will be back to the previous video.I want to buy the captivate but if there is no function to publish it as mp4 or youtube video then it is no point.I tried to save it as video but the quiz is not working. It only works when I published as html but the link provided is only local host link mean from my network.And when I tried, if the answer if wrong, it really broght me back to the previous video but i cannot answer the quiz anymore it is stuck.I do not know if all these problem persist because of the trial version or it will be the same with the purchase version as I really want to buy and have sent email t

Hello all, I would like to manage users and groups present in adobe. I have a free trial account but once I login into the portal I am not able to see the portal to manage users or groups. I tried to login into the admin console to manage users, however I was getting error message stating you have are not allowed to access it. Can some one please help me how to login into admin console and to whom should I reach out for accessing it?I believe I should be given some rights but I am not sure how to proceed for it. Thanks in Advance

We are starting to see some weirdness when using some custom developed widgets. Sometimes when we publish a cptx file containing these widgets, we get a msg saying they are not supported in HTML5 format. There are usually multiple copies of the same widget, but only some instances are being reported as incompatible. When viewing the properties of the widgets, the ones that are being reported as incompatible have something like this in the linkage field: data-54890-209714...   For the instances that are considered compatible, they have the following: MCBuilder_v1.5.1 (the name of the widget file).  I'm thinking that the linkage pointing to the widget file is corrupt. Has anyone seen anything like this? @RodWard ? If we delete the widget and import again, that usually fixes the issue. We have seen this happen multiple times in the same file and it is becoming a source of pain. We have seen this in versions 11.5.5.67611.5.1.499  

I'm trying to enter the showcase challenge.  I've published as directed.  I'm getting an error.  Please see attached screenshot.

Hello.I recently updated to Big Sur on my iMac and noticed Captivate isn't displaying the Advanced Actions UI correctly. Whether I'm creating one from scratch or updating one I already created, I get this weird UI.I'm starting to believe moving up to Big Sur was not a good idea. Any idea what causes this or what should I do?

Hello, I am currently having issues publishing my VR/360 degree image project in Adobe Captivate. I only have 3 options to publish (publish, publish to adobe connect, and publish to adobe captivate prime). I want to publish to a shared folder on our internal system so that people can access the files to view in HTML5.  When I publish my project, it creates a file with an index.html file which opens to play my project. The issue is, when this is clicked to view, the play button appears as normal, but when you click play, only the hotspots show up (and function correctly), but the 360 degree image is entirely black. I checked it was not something wrong with my 360 degree image, by publishing the 360 degree example project adobe supply, and the same thing keeps happening. I have looked all over for an answer, but have only encountered others with the same issue, and no solution.  The frustrating thing is, once you publish, it asks if you would like to view your pr

Hi folks,I just had a complex request from a client—and before I go burning up hours trying to make it happen, I thought I'd ask on here to see if anyone knows if it's even possible. I've been tasked with creating a quiz consisting of 60 questions separated out in four question pools.  The client wants the user to answer five questions correctly to pass the quiz.  They want the user to keep cycling through random questions until they reach a score of five correct, then they want the quiz to end. Is it possible to have a quiz end and go directly to the results slide when a specific score is reached?Thank you! 

I attempted to create a Captivate file from a PowerPoint. Once I found the file and tried to attach it I received a the following message, "Unable to import Microsoft PowerPoint presentation. The file may be damaged." Do you know what could be causing this?I am using Captivate 2019. 

I am on a Windows 10 system, Captivate 2019 version 11.5.1.499, freshly reinstalled this morning.Whenever I try to record a software simulation demo (for an app that runs in a browser window), I only get a 3 second slide with the end result. It does not matter where I click/type or how long I actually record.I have previously recorded over 20 simulations in demo mode while on Captivate 9. Upgrading to Captivate 2017 seemed to break this functionality. Upgrading to 2019 still has not fixed this problem. I am forced to manually hit Print Screen to capture every slide.I have seen this problem described in the User Forums, is this a bug that will be fixed?

A general question - and a freelance opportunity.I am authoring an interactive touch-screen kiosk video presentation for clients and trying to determine if Captivate 9 is best for my needs. If not, I also have access to Adobe CC 2015 or other development/authoring tools. There are no questions or tracking (currently) for eLearning. Therefore, the video, audio, Powerpoint sync capabilities of the platform are priority.I would like to develop the presentation myself, but contract with a freelance developer to help me with the process, check my work, take-over if necessary 🙂 This person should have experience with Captivate or other authoring software they would recommend for incorporating video and animation into presentations and courseware. We do all video production and post here.If you are experienced, and available for approximately 12-24 hours during the next few weeks, let me know of your interest and the best way to contact you.A few notes:Program Use: Interactive Display

J’ai souscrit un abonnement pour Adobe Captivate, mais je n’arrive pas à lancer làpplication car elle réclame un numero de série pour activer la version d’essai, mais il n`y a aucun numéro de série dans la commande. Comment puis-je faire pour activer Adobe Captivate ?

Hi thereWe have launched our first couple of regulatory Captivate-made courses on our new LMS - Oracle Fusion recently. Several users have reported elements in the SCORMs missing. I suspect this is related to slow connectivity, but we have not had anything similar with the old LMS. Access normally is from home through the EFG Portal Citrix app.These are Captivate made courses with images and smart shapes. What happens is that a few of the images or buttons just do not appear on the screen. The rest do appear, but some of the items dont. Hundreds of users have taken these courses so it is not a general issue. I strongly suspect that it is a slow connection. But this leaves me without anything that I can do. Sure, we exported the module as PDF file that is attached as Related Material to the course and this is a workaround but not the smooth one I am looking for. The courses have been relaunched several times in the last couple of years and we have never had such an issue with them.

Hi Having a nightmare.  I've developed a single course with multiple simulations.  However I don't need quiz slides or knowledge checks.I've attempted to publish to an LMS under SCORM 1.2 settings.  The completion criteria I want is a percentage of slide views (e.g. 70%).The course publishes and runs smoothly on our workplace LMS - however - after running through the entire project and closing our system is failing to register the course as 'Completed'. We get values of NOT EVALUATED instead.I've attempted adjusting the completion criteria, even to the minimum of "USER ACCESS" but still no joy.Has anyone else had this problem?Many thanks in advance!!!

If Captivate cannot successfully import a Powerpoint presentation and convert it into a Captivate file, then why is the option available?  I am using the trial version. After two weeks of failure, I am ready to give up.Since I am working from home for now, I have the time to practice turning a Powerpoint into an elearning training class.I will not purchase the software if it does't work for my purposes.I am posting to the Community because customer support will not respond to questions about a trial version.I was hoping the newest version fixed that problem. Below is a photo of where it freezes in the process.Thanks. 

This is a culmination of attempts to create a Text Rollout animation of a Header on a slide.See Thread : How to create a Text Rollout? This lead to a solution that involved the insert of a Web-Object html zip file, but the seemed very cumbersome having to change and re-import lots of web-objects. In trying to simplify the process I wanted to be able to include the gsap animation library, and my own custom library into Captivate, that was available in HTML5 Preview as well as included in the Published project.See Thread : How to automatically include folder of files to Captivate Project preview and zipped publish output? My solution to this problem based on RodWard's information, was to add a libraries junction directory in C:\Program Files\Adobe\Adobe Captivate 2019 x64\HTML\assets, pointing to my libraries folder of .js files.In here I put the gsap.js file downloaded from greensock.com , and my own custom library jsUtils.js, then adding these two lib

Hello Community,There are some existing simulations where I need to change the font family style from Arial to a different one. I have tried updating the theme and the caption style from preferences. The font style changes, however, the formatting (such as boldface/italics etc) inside the caption text is cleared and I'd have to reformat the text.Could you suggest if there is an option to update the font family without changing the text formatting?TIA.

I'm developing an LRS as a part of an LMS and have noticed that Captivate does not put anything other than the launch activity in the tincan.xml file. Whereas Articulate Storyline includes a list of activities/ids/questions/choices that can be used by the LMS to provide better reporting.Is there a publish setting in Captivate that I'm missing?

I'm trying to capture/record a real time web conference with streaming video coming in from everybody's webcams, but all of the video boxes are just being recorded with a single image. I called adobe support and they looked into it and told me that there is some overlaying application that blocks you from recording streaming video like this, but there is a way to remove the application. He said that neither he or is supervisor know how to do it, but that I should post this forum and some technical support person would get back to me. Any help or advice would be greatly appreciated, I need to get this figured out this week for some important stuff at work. Thanks