Questions

We have a custom size we record software simulations in, 1728 by 1080 (for reasons). Ever since I downloaded the latest version of Classic 11.8.3.8 I am not able to record the application area at that size. It used to be the application would snap to the size but no more. The only work around is to record a custom region and manually size the app to that size which is not ideal. Is this a known bug?  Or does anyone have a solution? Thanks in advance!

I'm running Captivate on a Windows 11 PC. Last night, I attempted to update to the 12.4 version, got the 184 error and restarted the PC as advised. Now, the app will not launch. I have tried clearing cache, running as administrator but nothing is working. I'm looking for all suggestions at this point. Thanks!

How can I create a replay button in Captivate 12.3? I assume its the same way in 12.4.

How to make voice text automatically switch without pressing the button?

I have a text caption that has two states defined each with different text value. I need to copy the value of Text Caption on Click of a button. KIndly help if you know a way to do it.

Hi!I'm creating training simulations and I'm having trouble getting the course to finish and show completed. I thought adding the feature of 'Exit Course' may help with that but I'm finding it just completely closes the tab instead of closing the pop up like I was hoping for. Does anyone have any input on how I can have it capture completion for just clicking through all the simulation slides? Currently once you exit, it shows incomplete and when you enter the course again it starts on the last slide. I'm in the process of teaching myself how to use this, this is my first time creating something like this so bare with me!

Hello,I have a problem with text entry boxes.I am recording a software simulation in the “Training” setting. When recording, I enter text in various places. However, these text entries are not displayed after the recording is finished. In the timeline, I only see my click actions on the slide. But no text entry fields.Version 11.8.3I have already deleted the cache, changed the settings and also recorded in a different mode. Nothing helps.Even after a reinstallation it does not work.What could be the reason. Have I possibly "broken" the software by updating Windows?Translated with DeepL.com (free version)

Some of my text boxes (those without states) are not in the tab order list, and the T icon and name (EI: text_861) are gray in the reading order list.  How do I make these text boxes accessbile?  Why are they gray? Hide from screen reader is not enabled.  

Is Adobe Captivate Classic compatible with macOs 5 Sequoia?

Hi,I've been trying to get a video file into captivate but none of the resolutions available fit perfectly into the screen, resulting in a black border around the whole video. Does anyone know how to get rid of it or make it white so it fits with the rest of the presentation?Thanks

Hey everyone. Designing scenario based eLearning would be much easier if Captivate included a branching view (must like Storyline's "story" view). Paul Wilson added this suggestion to the Captivate User Voice. If this is important to you, please upvote so it can gain some attention/traction! 

Is there a way to set the display of the Captivate 12 on my computer to a dark mode? The light color of the program is hurting my eyes compared to the darker screen of Classic.

Hi,Hope everyone is well!I created a course and throughout it has some slides that are included in the quiz. However, these slides are not one after the other. Each slide that is part of the quiz has the limit of attempts set to one. Although on the assessment result slide I have ticked the option of 'Allow unlimited attempts' and 'show retake button'. On the assesment result slide I have also set it so that on pass it goes to next slide and on fail it 'returns to quiz'. My issue is that on return to quiz it takes them to the first quiz slide but then continues through the course instead of after having reanswered the first quiz slide taking them to the second quiz slide that they failed. Is there anyway to amend this without me changing the order of the quiz slides to be consecutive and without me allowing the learners to reattempt the question straight after they have answered it? To sum it up, I want them to only be able to retake the quiz after they have completed th

In Captivate 2019 I have recorded a software simulation and change the mouse cursor to double size and a custom blue click. I have published the file to html and loaded it on our LMS. The mouse does not show in the course. It also does not show in Preview mode. I have preferences set to Show Mouse Location and Movement. I use a Windows machine and have built many courses and not had this issue. Any help would be appreciated. Thanks

In Captivate Classic it was possible to record a small video image of the person speaking when demonstrating something in the video. Has that function been removed from the new Captivate?  

The slide video has a slight pause (about 2 seconds); Sometimes it is a black screen, or a frozen still of the video before it begins. The client does not want the pause at all to avoid inconveniencing users with slow internet speeds. I believe Captivate creates its own thumbnail. The video already placed at the beginning of the timeline. How can i remove the pause/black  screen?Here is the timeline and video setup: 

I have a project that is a "choose your own adventure" story, so to speak. On one slide, the user has two options to choose. I want both options to play a different audio when clicked, then one choice will send the user to the next slide, the other choice will jump to a different slide. However, when I created an advanced action to trigger the audio and then jump to a slide, it only jumps to the slide. The audio does not play. How can I reconfigure this advanced action to work? Thank you in advance!

Hi, I'm new to Captivate. The course I'm creating has learners moving through at their own pace vs. the course playing through. Can I remove the duration column from the TOC? I haven't been able to find a way.

Hello All, Is it possible to add background music in the new Captivate, to an entire project? I have followed some instructions, provided by Adobe and unfortunately, these do not work. Any ideas?thanks

Icons in the tiles are displayed with a delay in the export. In preview mode and in Captivate, the timing is wonderful and works perfectly, but in the published file, the graphics and text are displayed with a delay for all symbols and tiles. In one screenshot you can see where the text and icons should be, like in the screenshot from within the captivate tool.

I am trying to create an interactive video that uses question slides as the overlay slides.  I am following the steps in the Captivate user guide, but when I get to the step to select the action to 'Add Overlay', that one specific action is grayed out.  I'm currently running version 12.4.0.2 if that could be creating thie issue. Has anyone else experienced this?   

When trying to start a new project I'm getting the eternal spinning blue circle. I can open existing projects but not start a new one. Has anyone seen this before?   

I have a problem publishing my project. When I publish my project, the embedded sound files are not played. In the preview, however, it works?!? I have the same problem with the "Click to show" widget. My icons are displayed in the preview, but when I publish it and start it normally, they are not. Can anyone help me? I have attached two screenshots to make it clearer. Thanks in advance   

Acrobat Pro Build: 24.5.20320.0Unter Einstellungen / Kategorie / Seitenanzeige / Rendern fehlt die "Lokale Schriften verwenden"-Auswahl?? Christian

The project requires the user on review mode to be able to click on the feedback message to go to a content slide where they can revise the questions.However, on the current inbuilt graded question slide, the feedback message on review mode does not allow any interaction.a) You cannot add any block/element to the question slideb) the feedback message does not allow any custom navigation interactions. I have used radio buttons to create custom question slides but I have some challenges.c) the radio buttons cannot be changed to default state on slide revisit when retaking the quiz.d) the feedback flickers, then dissappears when the user retries the quiz after reviewing.e) the qn slide interaction has two conditions: for retake  and review mode which do not seem to work.the following are the interations for the question slide: On enter conditions, radio button interaction and submit button interaction.               The following