Questions

Hello! I'm creating an educational tutorial for my work using Adobe Captivate 2017. Each slide has the appropriate captions/caption times, but my coworkers are having trouble viewing them. The captions seem to be displayed just fine when using Firefox and Internet Explore on a PC, and are also displayed when I try viewing the tutorial with Firefox and Google Chrome on my Mac. However, the captions aren't working when I open the tutorial in Google Chrome on a PC. I'm pretty new at using this software so any advice you guys could offer would be great!

I want to set up some Knowledge Checks throughout my course. Each one will only have a single question. For each of these one-question Knowledge Checks, if they answer the question correctly, I want them to go to a specfic slide, which I am going to set up as a "success" slide for that Knowledge Check. If they answer the question incorrectly, I want them to be taken to another slide, which will serve as a "failure" slide for the Knowledge Check.  What is the easiest way to set this up, so that a learner is taken to a specific slide if they get a question wrong (for example)? Is there a built-in variable for this, and if so, what would be the steps for setting this up to work on the question slide I'm using it on? Likewise, if there is such a built-in variable for "question answered wrong," then I assume if there is also a variable for ansering a question right. Because I want to use that one to send them to another slide that would serve as the success slide for that Knowledg

hi,Is the captivate app available in the adobe all apps plan ? Thanks

Hi, surely it is a problem already raised, but I have not found a solution yet. I have a course with slides and videos and I would like the player to close automatically on iPhone at the end of the video, going to the next slide. How can I do? Thank you so much

Will I be able to edit forms useing this program

My project is heavy on smart shapes and I am using a plethora of styles. Is there any way to organize the styles names when they display in the Style Name drop-down box on the Properties panel? It does not seem like there is but I thought I would ask.

Hello, Just learning Captive bfore my school year starts.I am mucking with a responsive vedio project. I want to insert 2 knowledge check question in succession. The idea being the first question gets answered and then the next question would appear. I have tried to do that, but the presentation ends after the second slide is answered  and does not continue back to the video as is the case with one Knowledge Check slide.  

Hi Community, Is there a way that publish settings could be set up globally instead of on a per project basis? My projects publishing requirements are pretty static, so wondering if there is a way to have all new projects use the same publish settings. Thanks in advance.

Hello community, Text to speechI have duplicate a slide which had a text to speech narrative on it. Although i deleted the audio from its place I can still see (at timeline) and hear the text to speech when playing. Any thoughts? Serial NumberI have bought the monthly subscription although I can't see my serial number to activate it. I have looked where it should be but with no success. ButtonWhen I hover on top of a button it disappears.Am I doing anything wrong? Last PointI'm a completely new user of captivate. Would you recommend me to use any of the themes/slides available or to build my own? Thanking you in advance, Avgoustinos

Hello all, I really hope someone will be able to offer me some guidance on my issue. I work for a large healthcare organisation which has been using Captivate for several years but only just upgraded to the 2019 release from Captivate 8. We have been publishing most of our courses in the past in SWF, although as the imminent change of Flash in the next few months has prompted us to start publishing courses in HTML5. Since upgrading to the captivate 2019 release and publishing in HTML5, we can’t seem to open or view our published course content, it seems try to open but only to display either a blank white screen or a static loading symbol/icon and nothing happens after. For a little context, we host all our published courses on an internal webserver and then export the link to our learners/users. Before, when publishing in SWF we use the HTML document (always the name of the project followed by .htm) in the published files as the link to the users, this always works perfectly

In the book “Mastering Adobe Captivate 2019” it states: “In addition to regular Question Slides and the Drag and Drop interaction, other Captivate objects can also be scored and tracked by an LMS. These are the three interactive objects that have the ability to stop the playhead. These objects have been covered in Chapter 5, Developing Interactivity. They are the Click Boxes, the Buttons, and Text Entry Boxes.” What information is reported when the author selects “Include in Quiz’ and “Report Answers” for a button?  Or what information can be reported by doing so?  What would be shown when reviewing Learner Quiz Scores “By Question.” Thanks!

When my users fail a quiz, retake it, and pass it with a score of 100%, the LMS is reporting that they passed the course, but reports the score as 80% rather than 100.  I have "SendTracking Data at End" selected in Quiz/Reporting. Would appreciate the community's thoughts on how to correct this.

Is it possible to create a field where a student can input data and have that data go to, for example, post a topic on a web forum?

Hi Community! Let's say I have a slide with a few objects and all have a duration of 1 second. If I paste an object from another slide that has a duration of 3 seconds, Captivate expands the duration of the slide to accomodate this new object. However, I would like for the object to use the target slide duration timing instead. On a side note, I have noticed sometimes pasted objects conform to the target slide duration and at other times they change the slide duration. Unfortunately, I can't see what differences between slides cause this behavior. I am hoping that there is a setting somewhere that would allow me to control this behavior. Any insights would be greatly appreciated. Thanks in advance.

I am using SmartShapes as simple "click to continue" buttons on many slides and I have just run across the second problem with the "Down" state of each of those identical buttons.After copying one of these buttons for use on the same slide, the text in the button - set to be aligned in the middle - is now resting at the bottom of the button, even though the setting does not change. To fix the text positioning I have to click either "Align Top" or "Align Bottom", then click back to "Align Middle".  Annoying, but it only happens when I copy a button from within the same slide. If I bring in a copy from another slide in the same project, it doesn't occur.  Minor. Meh. No big deal.Today's problem, though, affects every button in every project.The latest "update" to my client's desktop configuration failed to re-install Flash, so now viewing my .PDF training modules requires my students to go through IT for a Flash install. In response I'm updating everything to HTML5.  Saw i

When editing text in smart shapes for fluid boxes, the Character section under the properties menu is empty and I am unable to change font size, type, and color. Previously this was not an issue and I was able to format the smart shapes. I am still able to add/delete text, but I cannot format the text anymore. This is a new bug in Captivate 2019 that I've encountered a couple times now. Usually it goes away after clicking other objects but now it's stuck like this in the responsive project. Anyway to fix this? 

I work on a MAC. I have Microsoft Office 360 and use PPT. I recently uploaded CAPTIVATE.  Problem:  I imported a PPT slide with two JPEG images to CAPTIVATE. The images do not upload to the Captivate. How do I transfer the JPEG images w/ the import?

When I add an entrance effect to an object that has a shadow property, specifically a SmartShape with an outer shadow, the shadow enters before the rest of the object. Is there a setting that will make them synch? 

I find this feature so annoying, is it possible to turn this feature off? I have lots of cut and paste to do and I seem to spend all my time realigning them. I can reduce it to 5 (by default) but I would love the option to turn this off. Any ideas? Many thanks in advance 

After saving my interactive video project, I cannot add or delete any content. The video now appears in the filmstrio view as a static image. I can play the project as in HTML 5 preview, which has all of my KC slides and bookmarks, but once I return to Captivate to edit nothing is there to edit. No timeline, bookmarkd or KC overlays.I am on thr trial version. I am debating spending my own money to purchase Captivae for my high school chemistry classes. I not impressed by Adobe's support or products.Here is a screenshot.

I've encountered an odd issue with the video player not showing all the video player options when opening the slide for the first time. Which is quite annoying, because I want to allow the user to set the video to full screen. I've tried to search for an answer for a while now, but it appears this problem is not that common (or my internet search skills are subpar). At first I thought it had something to do with the loading of the video itself or that I had done something wrong when adding the video, but this does not seem to be the case. I've run tests using the following setup on 3 different up-to-date browers (IE, Chrome, and Firefox) with the same results:New responsive project with 2 slides.Event video added to a fluid box on the first slide. What I have to do to make the video player options appear:Open the published project.Open the slide with the video (no options present).Navigate to the other slide and go back to the first slide (options are present).&nbsp

Hi There, I am creating quizes for my courses in 2 forms - default single choice sets and custom freeform sets (consists of drag and drop, single object selection). Throughout the course I am using custom Back and Next buttons for navigation. 1) Although the default transition in a Quiz slide is Click anywhere on the screen to continue, I need to use Next button (that will be enabled when the feedback is revealed). Although I tried many advanced and shared actions, the Next button is not appearing when the feedback is revealed. Could someone help me with this.Enabling custom Next button for default Quize slide: Single option selectionEnabling custom Next button for custom Quize objects: Drag and Drop objects,  2) When I try the default transition Click anywhere on the screen to continue, sometimes the Quiz slide does not move forward to the next slide in the published output. The user won't be able to proceed further. When I relaunch the course, that parti

Hi, guys. I use Captivate to create e-Learning and my published SCORM has been uploaded onto LMS successfully but when I have to review it on your LMS. Loading notification always shows and I have to wait for a while for the content to continue playing. My published SCORM is about 1 hour and its size is 192,000 KB with many objects, video media and interaction. 1.What can be the main factor for our published SCORM to run on your LMS not smooth?2.How can we solve this problem to run it smoother? Thanks for your all kind recommendations

Hello, I have an issue with my Captivate project. I have:1. Slide 1 (360 slide) with few hotspots, and the last hotspot will direct the learner into second slide.2. Slide 2 is an autoplay video, and I have assigned "Go to the next slide" as the On Exit action.3. Slide 3 is another 360 slide and I also put few hotspots. However, in both preview and published file, the hotspots in slide 3 are missing. I have tried to look for solution, but it seems that I am the only one who has this issue.Anyone knows what might be the cause of this? Really appreciated.

Hi guys,I wondered if this is technically possible with Adobe Captivate 2019...I am trying to produce an animation in Captivate that is continuously looping.What I had in mind was a red ring on top of a circular button that is continuously fading in and out as an indicator for the user to click this button.NOW, in the good old days before flash was not supported etc, I would have done an animated SWF with a transparent background BUT now I have to look at alternatives.OK, I could make something similar in Adobe Animate and export it as a .OAM file with a transparent backgroundas well BUT seeing as I am making a responsive e-learning project with breakpoint views, I am going to have to make a different version for each view in Animate with different dimensions.I was thinking of an animated PNG but these don't seem to be supported.What are my options?Could I create a shape, select use as button and then go to Execute Advanced actions and then add some javascript  functionalityto mak