Questions

I have some experience using Captivate and now want to create an online program. I'm seeking the best approach. What might work best?Record Slide show and audio on Zoom, and edit for Captivate.Use Zoom to record speaker video segments only.Use captures of PowerPoint slides between video segments, and add V.O.Record PowerPoint and audio and use on Captivate.Record Voice over of slides on Zoom, and add slide shots over the recording.This is meant to be a simple PowerPoint training with Speaker VIdeo between segments, and include testing. Which of the above might work best?

I have a main slide with interactive buttons that take learners to secondary slides to view content and then return to the parent slide. There is initial computer-generated audio on the main slide that the learner hears first time before selecting any interactive button. How do I silence the audio on the main slide after revisiting the main slide after the 1st, 2nd and so forth viewing of secondary slides?

Hi all,I made the mistake of playing with some of the Preferences in Captivate 9, specifically Enable custom workspaces/panel undocking.I didn't like what happened so undid preference and restarted Captivate. Now the Position Tab is missing from the Properties Inspector. The Position option does not appear under the Windows menu at all. I changed the Preference again and restarted Captivate again. The position tab appears as a menu item but it is greyed out.I have reset the Preferences,   Cleared the cache, restarted Captivate several times. Tested to see if problem exists across a range of projects, it does. Restarted my computer (MAC) and opened Captivate again, problem still exists. I don't know where the folder that holds the Preferences resides to rename folder and see if that gets rid of the problem.Can anybody point me to a solution on this one please?

Linking projects in Captivate is where most of us face a learning curve. When we say we link projects, we basically mean that we're goin to combine multiple projects based on certain conditions. You'd opt for this workflow if you want your projects to launch in a certain order, or launch projects based on a criteria. In enterprise and large-scale eLearning projects, when many authors create modular content, linking becomes critical when all the projects need to be merged or linked in a certain way. Here's how we'd link a project with another project: On the project which will lead to another project, decide the trigger, which when fired, will launch the second project. The trigger may be any action, like, On Enter, On Exit, etc. Once you define the trigger, set the action as Open another project. Browse and select the second project. Publish the first project. Open the second project and publish the project in the callees folder of the first project. Launch the published output o

In Captivate 2019 rel 11.5.1.499 I opened two different projects. I updated backgrounds in the one project and saved each file separately. The updates to the one project has updated the other. I have not experienced this before but in this case it does suit me. please advise 

Hi, I am getting the error "an error occured while parsing EntityName. Line 91, position 25. " Can anyone advise of what that means?  I have exported an XML file if that helps Thanks you for any help you can provideSteve 

I am trying to publish a captivate module on Adobe Captivate 2019 as a HTML5 but I am getting the following error message 'Could Not Copy Folder to C:\Users\jess.hagerty\OneDrive-NHS\ePMA036Therapeutic Drug Monitoring \assets'. It is a software simulation module which my colleague orignally recorded on his MAC laptop and I working on it on a PC. Would this have a bearing on it? Thank you,jessica 

Hello, I am working on an interaction where I need to have two independent buttons in the same location. What I am trying to achieve: The buttons each perfrom a different Advanced Action that is made active by a previous selection. The user will be clicking an image that I would like to have both buttons overlay. I know that it is not possible to have buttons overlap and that only the top one will be the active button. What I have tried: The work around I tried was to instead of two buttons, I create four buttons in a four square pattern so if the user essentially cliked in the middle of the image they could click one of the four boxes. This however poses an issue because they have to click in a sweet spot for this to work. Does anyone have any possible ideas for a work around for this situation?

Hi everyone, I'm working on an eLearning project. Everything was fine at the beginning until users complained that the last module of my course cannot be completed even though they have viewed every slide of the course. I ran the file on SCORM Cloud to ensure it's not an LMS problem. It turned out that the module was marked as incomplete. I don't understand the SCORM Debug Log, please help me figure out the issue. Here is the link to the log: https://app.cloud.scorm.com/sc/guest/ViewDebugLog?logId=00003539-d402-4e64-90c6-4d6e6fc067fe&courseTitle=Captivate+E-Learning+Course) Below is my Captivate's setting. Did I do something wrong? Please help!! Thanks ahead!    

Captivate 2019 (11.5.5) I had three captivate project files that were developed around the same time last year.When I reopened them individually to make edits, I received the Update Missing Fonts window. For the first two projects I selected Replace Fonts, and no problem. The captivate project files opened, I edited them, no problem, published new scorms and they work fine.I'm not sure why the third of the series of three doesn't like the Update Missing Fonts window. No matter what I do from this window (Update, Close, select don't show me again, blah, blah, blah). It gets stuck on 50%. I need to use windows task manager to close captivate. I read in another post to use CleanPreferencesWin.bat, which executed it, but no change.Please help. I need to make one minor edit to change a text date in this file and cant do anything in it. 

Hello everyone,  I'm  having 1 course in 3 different languages and i bundled them with Multi-SCORM Packager.  I want the completion of the course to be 100% if the user complete 1 of the courses. Does anyone knows how I can do that ? Thanks 

Hello,I have query on the Drag and drop template. I am using drag and drop for the Knowledge check in the module.I want to show incomplete feedback to user when he click on the submit button(if he do not drag any obejct into the Drop Traget). I have Captivate 11.5.5 version.

We are using Adobe captivate to create HTML5 modules which we then host on our site. The desire is to get the player status from the videos. I.E. playing, paused, skipped, stopped. If I put the video directly in the page using the instructions here: https://developers.google.com/youtube/iframe_api_reference laser no problems, video runs and I get my player status. When I try to do the same with the captivate module I can't get my JS to run. I'm mostly sure it's because I can't figure the ID of the element on the page. When I inspect it I get:<div id="SlideVideo_2" class="cp-frameset" style="z-index: 0; display: block; left: 320px; top: 165px; width: 640px; height: 390px; transform: rotate(0deg);"></div>var tag = document.createElement('script'); tag.src = "https://www.youtube.com/iframe_api"; var firstScriptTag = document.getElementsByTagName('script')[0]; firstScriptTag.parentNode.insertBefore(tag, firstScriptTag); // 3. This function creates an <iframe> (and YouTu

I've only been able to track down two other people asking these questions and the answers to both seem to be outdated as I can not find the options they describe on the version of Captivate I am using.

I am recording a simulation in the manual type of recording (using the print screen button to manually capture a screen) to capture a non click event like a hover triggered dropdown on a website, but when I preview it, the mouse lags behind the manually captured display. Unlike automatic type recording where the mouse moves to the object and then displays, the dropdown captured displays first and then the mouse moves to where the hover triggers it. Any ideas as to why this is the case?

Hi folks! I've been lurking for years and really appreciate everything I've learned in these forums!  Well, I finally hit a problem that I could use a little help with.I'm working in the Captivate 2017 release (v 10.0.0.192) and we use Captivate Prime for our LMS.  This project will be published in HTML5.I have a slide with several smart shape buttons that report to Prime.  After selecting a button, the learner must select Submit to continue to the next slide.  I have advanced actions that allow only one button to appear selected at a time and Submit will only grant navigation to the next slide after at least one button has been pressed.    This all works fine.  The problem is that if a user is feeling wishy-washy or accidentally selects more than one button, EVERY button that was selected will get reported as a positive result to the LMS and there's no way to tell (from the data reported to prime) which was the intended selection at the time the

Hello Madam/Sir,There is a scenario in which there are 8 icon clicks. When the 1st icon is clicked it will jump to the 2nd slide and when the 2 slide is complete the next button should be enabled, after clicking the next button on the 2nd slide it should go back to the 1st slide where the 8 icons are present. So this interaction will work for all 8 icons. In this case, any 4 icons can be clicked out of 8 icons so that it activates the next button.How to write a trigger for such kinds of interactions. If any file is present with such kinds of triggers. Please share it would be really helpful. 

I am trying to find a way to set the module to close automatically if the module has no activity for 30 minutes--so I need a timer that counts time on slide on relevant page. The timing on the slide is 3 or 5 seconds but these are slides they must do something on.   If they walk away for 30 minutes, the LMS times them out but the module will still continue to display. If they return after the time out, everything seems fine but the reporting piece has stopped reporting. I want to set the modules to close at 30 minutes on any one slide. Is this possible?

Is there anyway for a search engine to find a course if that course were to be hosted on a website/server? My client wishes to use a simple course on their website and with some luck they hope that the course could be found online with people searching for relevent terms. If for example, the course contains information about safety equipment, would a search engine be able to list the course in its results if someone searched for the safety equipment. Thanks.

I recently upgraded to Win 11, but am unable to load my Captivate 2019 software. When I try, it gives me an error that says: Update requiredYour browser or operating system is no longer supported. You may need to install the latest updates to your operating system. I'm using Chrome Version 103.0.5060.114 on Windows 11. Is there a workaround for this? Thanks, Donna

I am Running Captivate 2019 on Mac iOS Monterey. I am in the middle of about 20+ files that need to have the text and cpations exported to Word files for an English to Spanish translation and I have hit a road block. Up until this point I have had no issues, however I am now running into this problem where I open my Captivate file, click to export the captions and closed captions and it runs the export with no issue. But when I go to open and view the Word file after there is nothing there! I am attaching screen shots of the flow from what I see on my end from the export showing all the exporting preview text but then when I open the Word file it is just a blank page. Any help and advice would be appreciated!

Hello,When I insert a slide video, there is always a shadow around it in the HTML output, even if I don't have it enabled.Also, the shadow doesn't disappear on the following slides even though the video was only shown on the previous slide.What can I do, to prevent/ delete the shadow?Thank you very much, Jörg

Hey everyone, I've seen it posted before for older versions but the issue still remains so I'm going to re-ask the question. Our team will create a Captivate file with a few slides that contain video clips. When published as HTML 5, these video slides work fine. When publishing as video the ends of the video clips within the slide will get cut off. The amount of time cut off seems to be random. I have tried the following: extending the slide to be longer than the videochanging the frame rate of the video (30fps is recommended)turning advance compression on and offadding extra slide frames to the beginningchanging the key-frame distance in the source videorenaming the source videorecreating the slide from scratch. inserting the video into a new projectChanging the project skin and the player skin.It happens to event and multi-slide synced videosIt can happen in a template based file or completely blank file (at one point I thought it was the template that we use but the issue finally ha

I'm using Captivate 2019 (release #11.5.5.553). For context, here's what I'm doing and what I'm observing: 1. I create a video as an MP4 file (using a different screen capture tool, not Captivate).2. I upload that MP4 file to Vimeo (to serve as the video host/streaming service because our LMS server is not as efficient at streaming video).3. In Captivate, on a blank slide, I click on "Interactive Video," and I insert the Vimeo URL for the video.4. I do this for all of the slides in my Captivate project. (And to clarify, a single Captivate project for me may have anywhere from 10 to 27 slides, each one with an embedded Vimeo link. My Captivate projects consist *only* of a series of Vimeo-hosted videos. There's nothing else in our Captivate projects. We use Captivate only for SCORM publishing to work with our LMS.)5. To publish the Captivate project as a SCORM .zip file, I select "SCORM 1.2" in the "Quiz Prefernces" window. (And to clarify, our LMS supports only SCORM 1.2.)6. I publ

I have created a project on captivate which has two buttons one for next and another for a glossary page with pictures relating to that slide. The setting of the back button on the gloss page is to return to which slide it relates to, when you click this button it takes you back to that page but you have to restart that whole page over again.  Is there a way in which you can start off from where you left the page before clicking the glossary button?