Questions

 i have a problem when recording, it keeps stuttering(randomly 5 frames, 8 frames,10 frames each seconds). after using it for a long time, i see the problem happen when i turn on face and eye gaze. i record with camera HD (30fps@720p) of MSI Cyborg 15 A12VF laptop.i want to ask if anyone has encountered the same situation as me and what camera do you use to record. and if you use an external camera to record, what type is enough.please give me a survey so that i can confirm that it is a hardware error and not a software problem. is that record with camera HD (30fps@720p) unnomal.thank you, Guys.

When I add a trigger to my eyebrows, they disappear in the record tab.Then if I press the trigger (e) the eye brows appear while I'm pressing the utoon.I want them to move up and down... What am I doing wrong?   

Hi there,i have built a puppet puppet and a number of backgrounds that I'm triggering via a midi keyboard.  I am using them during a live performance streaming the scene to a projector. Everything is working well but I can't figure out if I can use a midi trigger to "Set Rest Pose" as opposed to hitting "Command + P".Can anyone tell me if this is possible? And if so, how to do it?Many thanks in advance,Phil

i wanna record my puppet in character animator but it extremely slow even that i'm not adjust anything in the toolbar, rate record still 1s-1s. i'm delete it and install again , it back to nomal but in a short time and back again. I know that it happen because it want to record frame by frame. but i don't want that. i wnat to record it like nomal in realtime. anyone know please help me, tks guys.

Helo everyone. I am using the trial version of Animator and was wondering if I can impor my own avatar or image and animate it. I have found other AI software that can do what I want, but I like to have control of the animation and was hoping that Adobe Character Animator would help. Thank you.

I am syncing mouths and am running into two issues. My character is designed so that instead of there being a jaw that goes up and down in sync to the mouths, the mouths instead are masked on the bottom of the head shape and are cut off on the bottom when they reach beyond it, like they remain inside the head. He's made to be animated in Adobe Animate, but I can't figure out how to do that in Ch. Is there a way to mask assets instead another layer asset? Secondly, I notice that when I put a smiling and frowning mouth set inside a Trigger Swap, the latched set appeared to be warped in the middle of their artwork when they're recorded. What is causing this? Thank you!

Hi, I have imported a solid color backgound (that I created in Photoshop) to my scene in Character Animator. When I export the project the color doesn't match other elements with the same color. Is there a setting I might have turned on or similar that makes the color off? Or is there a way to change background in Character Animator to a custom solid color? Cheers,Patrik

 I have another problem regarding legs.I don't know why but if i am making the puppet walk on left it is going perfect but if in am making her walk right you can look bleow whats happening. Adobe Character Animator 2020 2024-09-03 14-23-07.mp4Preview

My characters' body appears in the rigging window but in the scene it's completely gone. Any help would be great.

Hey Gang!Are there any different ways to control the pupils aside from the motion/camera tracking? Can you have the pupils follow the mouse for example??  If there are any other methods, I'd love to hear what they are!Thank you!

I closed panels in character animator and I can't get the original workspace back up where I can see everything 

Hi, I'm new to Character Animator. I have a problem with body tracking, whenever I move any limbs around, it's painfully slow and choppy (Video below).My specs are:CPU: I7-12650HRAM: 8GB DDR5GPU: RTX 4050 6GB Is this normal? If not, is there a fix to this? Thank you.Tri

i wanna record my puppet in character animator but it extremely slow even that i'm not adjust anything in the toolbar, rate record still 1s-1s. i'm delete it and install again , it back to nomal but in a short time and back again. I know that it happen because it want to record frame by frame. but i don't want that. i wnat to record it like nomal in realtime. And the bitter than is i cannot find where to adjust that mode. Character animator has potential to be a great software but it's incomplete and missing a lot of basic modes like all the basic options of setting video and in my experiene it doesn't has auto animations like wagging tail . we can do very much thing with this animation.

Hi! I wanted to use Terry in the Puppet maker feature. It was working last night. Unfortunately, today it isn't. I tried uninstalling the app and reinstalling it. I also redownloaded Terry in the puppet maker but it still would not load. Please help! The other puppets in the maker does load but I need to use terry.

I don't know why but when i am moving my puppe head why does the eyes looks like this?Please help me.

Dears, for my character, as soon as I start camera recording, the arms are lifted up (as in the attachement). Even though I have done proper calibration. As soon as recording starts, arms are up immediately!. Can someone help please.

Specifically, the goal I'm trying to achieve is to have the characters' torsos obscured by the ledge of the pool, but allow their hands to reach on top and write on the paper. I was thinking of making a copy of just the ledge in Photoshop and importing that as a new layer, but can't figure out how to do this. Any help? 

Hi guys, I drew a similar balloon puppet on Character animator's homepage in Adobe Illustrator, I made the same rigs as in CH, but something ridiculous happened, I'd be glad if anyone has a chance to take a look.https://drive.google.com/file/d/1fHgT3LiI4It3hNuKf1RYPY8d7KxVnIZ5/view?usp=share_link 

In illustrator, when I draw inside a shape, that shape is still visible. When I import it to Character Animator, the shape is invisible. How can I fix this? I've attached a screen recording showcasing my issue. I am using the latest version with MacOS Sonoma 14.6.1

Hello, I want some advices. I created a puppet and i'm trying to reproduce this effect  https://tenor.com/ryUsIyoRKfg.gif i can't share my puppet for NDA reasons.So i create a file for the lid with the eyelid top that have mutiple layers and the behavior Picker Layer with the camere input for the eyelid openning and for the pupil i did something pretty similaire to, with the lights with some dangles, i like it pretty much but it's not smooth at all, we clearly see the differents layers. I want to know if i can smooth the mouvement ?I try with more layers, it's not working. Maybe i think i have some problem to understand clearly how works the index and the percentage.  Is it possible to have something similar but with a transformation behavior directly ?

Error 1: When trying to import a PSD file for a new puppet I'm working on, I get this file operation failure.  Error 2: When opening another project that already has this puppet imported I get this error: Incorporating external edits failed for "E:\Desktop, Downloads - ASUS Laptop Migration Data\Jewels Front.psd. Auto-Sync with Artwork will be disabled.The Photoshop file operation failed. Reason: (-128) The puppet in question opens fine in photoshop. I've tried duplicate the file, moving the file to another location, etc. I don't think this is a storage capacity issue. I have enough disk space (hundreds of gigs).  Thank you

I would be very grateful if you could help me with the following problem, in Character Animator & Photoshop not connecting 🙁..... I have downloaded a PS face template from the official Adobe site, I try to load it in CH and it does not detect it, it is like if the file did not exist, I tried to drag the file to the CH program and nothing happens, help please 🙁

I'm encountering a problem with my puppet in Adobe Character Animator where the mesh is behaving oddly. I edited one of the Puppet from charactor animator, layer by layer replacing the existing oines by the ones of my character. After importing my PSD file, the mesh outline appears disconnected from the character, and dragging the puppet causes strange distortions. I've tried adjusting the mesh settings, deleting and reassigning handles, and checking for any overlapping layers, but the issue persists. The puppet has multiple layers that need to stay intact, and I can't find a way to regenerate the mesh or reset the rigging effectively. Any advice on how to fix this would be greatly appreciated!  Windows 11 latest version of CA. 

hello, please I ma not able to import a puppet into starter mode. and I downloaded them in adobe character animator, what did I do wrong? thank you

I've been using "Characterizer" in v22.0 of Adobe Character Annimator.Can you please help me to reinstall that version of the software.My old laptop has died and I rely on that feature.It's no longer available in the 'Earlier Versions' option. Thank you