Questions

Hey Substance Community!I’d like to introduce UV-Remap – a tool that allows you to edit the UVs of already textured 3D models. This is perfect for merging models with different UV maps and texture sets, or for freeing up space on UV maps to add geometry. Check out this 20-second video for a quick overview of UV-Remap.Features:✅ Edit UVs without retexturing✅ Merge multiple texture sets✅ Free up space on UV maps✅ Tangent-space normal map support✅ Texture Padding/Dilation✅ Support for non square textures✅ Automatic packing vor square textures✅ Dark/Light-Mode✅ Simple and intuitive interface

I got the Adobe Substance 3D Collection Education 12-month subscription for students, I want to know if i can use it for commercial purposes, i tried looking on the website but i am still not sure

Hi all,I am a 2nd year 3D major, my Substance free trial ended a few days ago.When trying to request a new code here:https://substance3d.adobe.com/education/I get a bug on step 2 telling me my ID already exists,I need to get a new product code so I could send my approval documents to identit-e.The online support was...dissapointing to say the least.I was bumped from one support rep to another the moment I told them I am not interested in buying in "a special offer", because the FAQ clearly states I can renew if I send the docs. 5 reps, none could help me. One even suggested "make a new email and make a new ID", seriously?Anyone knows a way to get the product  other then making a new unique Id (which is not ideal, because my CC liscense is on the current ID).Thank you.

Hello, I'm quite new to Adobe Substance Painter, so my question might be a bit dumb, but I can't figure it out. I have weird Ambient Occlusion on my model. The shape is pretty simple and Low Poly, I've checked all normals. If you have any clue. Top Left: UV In BlenderTop Right: Model in Blender with Seams and SharpsBottom Right: SP Normal & AO MapsBottom Right: SP 3D View  

I just wanted to post my solution to this error that was preventing me from saving in Substance 3D Painter 7.4.3. I had seen several posts saying this is caused by having lost/unallocated textures in the file, but I did not have any. What solved the issue was deleting the default "Layer 1" paint layers that Painter automatically adds to each texture set. I imagine any empty layer could cause this error. It seems incredibly neglectfull that the file defualts that ship with a software are completely preventing user files to be saved in some cases. Filing a bug report for this as well, but figured it would be useful as a topic here in the meantime.

Is it possible to correctly tile a texture on UVs that exceed 0-1 space? Textures distort outside this boundry from what I've tried.

Im working on a small painter plugin and am having trouble with importing an external module. Is there documentation on Painters process for importing external packages?

Hi there,I'm testing the new stylization filter but it seems it's only apply on the normal.Any ideas or thoughts on that?

please send help.it looks radioactive and weirdly colorful.I am not exactly sure how it's affecting the texture because the texture itself looks fine, but the exported normal map looks too weird.please please please help me.I didn't invert no polygon or uv maps, my maps are fine.Chat gpt told me that it has something to do with RGB settings but I don't understand what it's saying,.

Hi Everybody, I'm Andrea from Italy. I have a strange behavior with SP 11: I'm texturing a jet fighter model I modeled in Cinema 4D and theh exported in FBX format. I perfectly finished the "colors" texturing and now I'm starting the details. I created a new layer in order to manually create the fuselage panels details...I created a fill layer (with only "height" enabled, I set a negative height), a black mask in wich I paint with a very thin brush (0.01 with hardness set to 1)...the problem that all the lines I draw (I set the first point and then press SHIFT to place the second points) are ALWAYS heavily "pixeled", I can't draw something similar to a straight line at all....I tried severa times also increasing the number of poligons in my mesh but nothing changes....the model dimensions are about correspondant to the dimensions of a real small jet plane....the strange fact is that if I create a primitive in C4D having about the same dimensions even with a lower polygons number a

OK folks.Substance has been working fine but as of this week I can no longer use it.If I open SP then click any part of the UI it crashes the driver leaving me wirh a black screen and no option but to restart.I have updated to latest driver and SP version.Used older driver with no luck.What else can I test?Cheers

Could you please provide guidance on the correct method to set the "Alignment" and "Spacing Mode" for the currently active brush using the JavaScript API (via substance_painter.js.evaluate() from a Python plugin) in Substance Painter [11.0.1]?Specifically, I would like to know:The correct JavaScript path, starting from the alg object, to access the currently active brush (or tool) settings.The specific methods or property names to get and set the Alignment and Spacing Mode values from that object.The exact values (string, number, enum, etc.) that the API expects for "UV" alignment and "Texture" spacing mode.My goal is to create a Python plugin with a button that, when clicked, modifies the currently active brush settings as follows:Alignment: Change to "UV"Spacing Mode: Change to "Texture" (In the UI: Brush Properties > Brush Stroke > Spacing > Mode)

The underside of the substance painter model is brown and when I paint it and export it, the underside turns black. I want the texture to stay the same everywhere after the bake process. Is there any way to solve this? 

nothing in spam folder and waiting about  1 week dont think it is right to wait that long 

Hi everyone. Im pretty new to this. Ive been in substance painter before but I have only worked on hard surface stuff previously. I am working on my first ever character model that I made and I am running into an issue where I cant paint masks or anything in the 2D view for the body. Everything else works fine. Im attaching a short video to demonstrate what is going on. Maybe someone can help. I have baked a high poly mesh onto a low poly one if that helps.

Does anyone know why the first building looks okay, but the second and third are distorted and misshapen? Nothing in my UVs are overlapping, and everything is in the 0-1 space. 

substance 3D Painter is carshing every 2-3 mintue. how ro fix this ?

I'm trying to import a USD file with 2 UV sets.  I have a custom shader that uses the second UV set.  It works on models imported from FBX, but I am not getting any data in the second UV channel on imported USD files.  My second UV data is in the 'primvars:st1' attribute.  The primary UV data is in the 'primvars:st' attribute and that works as expected.  Is a second UV set supported in imported USD files?  I'm on version 10.0.1.

Hey ! So I'm having an issue with downloading new materials in substance. I just downloaded the material i want from the community assets and copy it in assets>materials, but when i open substance it doesn't appear... I've seen that my cache disk is almost full though (95%). Do you think this causes my problem ? If yes, how can i reduce or delete it ? Is it better to reduce it or delete it ? I hope someone can help me !

I can not open the autosave file. I would lose a lot of work. Please help me.

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Good day all.Is there way to increase the font size of the UI? My screen resolution is 1920 x 1080. The font size of the UI is not an issue with any other software that I utilize often like Adobe Illustrator, Photoshop, After Effects, Audition, Google Chrome or Visual Studio Code.Note, I searched this forum and the old forum.substance3d.com/ for solutions for this issue. I could not locate a solution in the Documentation. Previous users expressed concerns about the font size of the UI.  Specs: Substance 3D Painter, version 7.4.1Build 1418 - 7c8c2fc4fdff1f8e3d4000066a023321898b6277#user_interface #fonts #substance #painter

Greetings everyone, I was working on a model (image 1) and i was unsure how to obtain arched curved bricks like the ones in the second image. Do i have to lay the UVs in a specific way or is there some tool that can do that? I've tried cylinder projection it didn't really work. Thanks in advance.

is there a way to get a pdf version of the painter and sampler doccumentation? id like to be able to parse them and cant really do it from a website.

Hello folks,                         Could anyone advise on the export set up for exporting textures from substance painter to Iray for 3 ds Max. I am thinking it may well be the pbr metallic roughness one but not sure. ThanksRaymond.