Questions

Hello, can you please help me, can you please help ad detail on normal map, but my normal map stencils is not visible in viewport in my brushHello, can you please help me, can you please help ad detail on normal map, but my normal map stencils is not visible in viewport in my brush_______________________________________In the tutorials on YouTube you can see that the normal map is shown

I am using the item painter steam version, now it gives such a warning when opening the file, what should I do?

Hello everyone, hope you´re doing well. Maybe someone can help me: Currently I am using Substance 3D Painter 8.1.3 (student license) and I would like to update to the newest 8.3. When viewing 'help/check for updates' I get the notice that there is no newer version available. When opening the program the popup window for updates doesn´t show either. Any advice what I could do? Thanks in advance.  

Hello, Maybe I've missed something but is there a way to paint a materials on two maps at the same time? I explain : If we consider a car or shoes, some parts are used to be painted as separated object since they need different materials (tires and bodywork, sole and upper), BUT if we walk in the mud... both will be dirtied. How to paint the mud?  

Opon launching from Steam it crashes. It does not start at all. On Pop OS. 22.04 Ubuntu based distro. On a fresh system all drivers updated. Using 2023 and problem is present on 2022 as well. Something to do with Qt  and xcb I believe. "qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found."

Ben madde ressam steam sürümünü kullanıyorum şimdi dosya açarken böyle bir uyarı veriyor ne yapmalıyım?

The Substance3D Viewport is a only covering a small square in the lower left hand side when it should be filling up the whole main window. Is there any Substance3D setting or Windows resolution I can adjust to make the Viewport go back to normal?  

Hi all, My client has a specific requirement that any colors used in a texture are their listed approved colors. Is there a way to generate a "report" of what colors have been used on the base color layer? Can I export a list of HEX codes / color swatch / or something similar that I can supply to client to verify that we have only used approved colors? Any advice is highly appreciated. THANK YOU!

When I create a new aiStandard Surface in Hypershade and input all of my Substance-exported textures and apply it to my mesh, the shader looks nothing like it does in Substance. I just end up with a dark gray surface with a tiny bit of reflectivity. And I don't mean it looks different because of the lighting. I mean NONE of the texture properties such as the scratches or specularity come through.  I've tried setting up the shader manually (see nodes screenshot) and using the Substance plugin for Maya. Both yield the same results. I believe I'm using the correct colorspace settings as well as checking 'Alpha is Luminence' for all grayscale maps. I've watched and followed every tutorial I can find on Substance -> Maya and they all make it look effortless but for some reason Maya refuses to display the textures for me.  Note: I've used only unedited smart materials from Substance for this example. I used the Arnold output template in Substance. Arnold Render View sc

I am using a seamless texture, with no color variations, when I apply it to the mesh, there is a shift in color some uv islands have a darker shade than others. I have tried turning off the normal map, roughness, etc. Here You can see shift in roughness values, some have low roughness and other have high

I have a Dog model made in Blender.  It has the body, tongue, teeth and gums and eyeballs.  All unwrapped in UDIM tiles.  In Substance Painter how do I get access to the teeth and gums or eyeballs when they are hidden by

Will painter support USD geometry subsets? this would be great! maybe they could even have a function to behave like ID maps. Because of the lack of support, I have to author different USD files to send to painter and a different USD as my final asset. Would be nice to just have one file.

I have tried to import a High model from Zbrush into substance Painter.However, the detail on the High model is jagged.Increasing the Output Size has no effect, and all the details are jagged.I would appreciate it if you could tell me how to get the details created in Zbrush to reflect properly.I will also save a picture of the bake settings.

Hi, When trying to import my model exported from Blender and selecting 'Use UV Tile workflow' I recieve a very useless error message [Scene 3D] Failed to load 3D scene. Loading failed. When de-selecting the 'Use UV Tile workflow' option the scene imports just fine. Only one of the meshes in my scene has multiple tiles, when exporting this mesh individually from Blender the import works just fine. Does Substance Painter not support scenes where some meshes use multiple tiles and others dont? Or perhaps this is casued by some other issue. I have attached a log, the final successful import seen in the log is the multi-tile mesh on its own without the rest of the scene.  A Single mesh with multiple tiles imports just fine... However when trying to import this complete scene which contains the main multi-tile mesh and all the other meshes the error appears. I hope this is a sufficiently clear explanation.Thank you. 

It appears to load properly but then I suddenly get the white screen.  I have tried deleting/reloading twice and restarted my desktop several times.  My PC is high-powered and less than a month old.  I only have Adobe suite, Blender and C4D on it.

I’ve had to do a restore on my pc & reinstall substance painter.....but now can’t log in....can someone please help me  

I have a student license for Substance Painter but can't use it, Adobe gives me the option to try the program or to buy it, what do I have to do?

I don't want to open substance painter with UI. Is there any way that I can write some code and execute it in command line or batch command? I'm working on Linux

I ran into an issue while painting textures within 3 paint layers. It seems that your brush strokes stack up over time causing massive loading times just to click on the layer or load project up. So far I found no ways to force all that data to flatten and default as the image you made so you can keep painting. I could not find any ways to merge layers hoping to do just that. I can't drag layers from photoshop to substance painter.Fill layers can't be erased or painted on making it only usable for adding a layer ontop to paint with making it hard to fix blends.Looking for a way to clean that horrible loading time and continue painting.Currently made a new project with the layers saved out as png to use as fills which isn't ideal.

Updated from 8.2 to 8.3Crash at export. Reopening file, impossible to apply new Shaders, or change layer hierarchie.Installing back 8.2= impossible to open this file, please upgrade your software. Rent mode on !Tired of nowadays buggy apps!Everyday ther are problems, I am not beta tester ! Just right now I'm pissed off !Tell your Hierarchie please, it is a mess to work, everyday is getting  worse (even so every day, softawres are better and better). (And yes I know, never update software while on a project, but I'm everyday on a project !!!)To be honest it was a 15mn work file, not the end of the world, but still. Pissed off, tired !

I'm having a problem stamping a certain piece of geometry with an alpha. I can drag across the surface of it with the brush and it paints the alpha with spacing but it won't stamp with a single-click.I'm using the exact same settings on the paintbrush on other pieces of geometry with the exact same alpha and it works correctly. What is it about this one piece of geometry that makes it not work?

I want to bake a curavture map with a normal map ... and also with my high poly mesh I use a low poly mesh to work with in substance but have a subdivided high definishing mesh added in the baking settings. The option to 'generate a curvature from a normal map' does say '(deprecated)', still i find it weird / dumb that it doenst use the high poly mesh or at least give me the option. If i dont use the 'generate from normal map' but the 'generate from mesh' it doesnt use the normal map at all (and normal map is selected in the texture set settings and unchecked in the baking settings) I am a newby, am i doing somthing wrong? What is a good solution for this? What i want:- bake a curavture from normal map ... with my high poly mesh What i can do:- bake curvature from mesh (and it picks high definition mesh if its available, ignores the normal map)- bake curvature from normal map (but it doesnt pick the high poly mesh) In attachment you see the 2 curvatur

I'm new to Painter and a novice with 3D in general. I'm trying to create simple cubes to learn the workflow from Blender to Painter and my expectation is that with UV maps and textures, whatever lays on top of the UV in Painter is what you will see in the output. So one square in the UV equals one side of the cube. What seems to be happening is that depending on the unwrap and padding I end up with steps or a cross showing on the output and either flat areas that weren't in the UV or streaks where the padding is attempting to make up the difference. (Probably way oversimplified) Auto unwrap is also unchecked. I've include images so starting with a material I created in Substance (substance material.png) I create a 1m x 1m x 1m cube in Blender with no textures, apply transforms, and use Smart UV Project (unwrap.png) because even with manual unwrapping (blender mesh.png) I see missing seams highlights (missing seams.png) during bake. After that, I have to scale down the boundin

Hi.. I am exporting some textures for a project. Out of the three Normal maps I have exported, one is in the purple/blue that I would expect, but the other two are both orange/pink and don't look right in Blender. I have used the same export settings for the maps and I cannot understand why they are different. Has anyone come across this? 

I use substance painter primarily at school but have used it at home a few times on my current computer for personal projects or to do some work at home, and it has worked fine. A couple of days ago I was presented with this issue that has persisted since. I cannot view any more of any window than the top left quarter of each, the rest gets completely cut off. I can still interact with buttons and the such across the whole window, but this is more than just a little inconvenientLuckily the ability to export a log is still within my vision, so that has been attached as well. I posted a help thread a couple of days ago to stack exchange without much help and tried reinstalling it in an attempt to find my own easy solution, but that doesn't seem to be an option here. Computer Specs:Processor 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHzWindows 10NVIDIA GeForce RTX 3060 Laptop GPU