Questions

Hola, desde que instale la nueva version de MacOS Monterrey no puedo sincronizar mis archivos. Que puedo hacer.

Hello,I want to renew my Creative Cloud subscription, but somehow I can only do this if I pay with a credit card and not just through a bank. There was an icon of a Maestro card next to it so I assumed it would be valid.So I applied for a credit card and it arrived after two weeks. I tried to pay, after the card is activated and it has 200 euros on it, and then I get the message 'This card is not supported'. It's an Openbank Maestro card and it says 'Debit' in small at the top. It also says R42 at the top left.Does anyone have any idea why it is not valid and if I can pay in another way? I don't have time to apply for a new credit card, because I'll be needing Creative Cloud's programs in a week.Please can someone help me?Thanks in advance!Wilbert

Hi there,I've been pouring over forum posts looking for a solution and could not find one. I'd appreciate some help.My team shares files via Creative Cloud, which worked successfully and quickly in the past year+. We all use the desktop application on various Macbooks so that we can access files via Finder. A few months ago a team member was reorganizing files (deleting, renaming, uploading) but none of those changes were reflected in my files at all. My file sync has been “syncing” with loading circle for at least 5 months without updating or downloading any files onto my computer. We are constantly on WiFi at corporate internet speeds and all other team members are able to see the files except me. I have never seen a "failed to sync" message or anything. The loading circle just keeps spinning... Yesterday my existing (old, not updated) Creative Cloud sync folder changed its name to "Creative Cloud Files (archived)" - the new CC folder that was automatically created is completely emp

Hi, can some Adobe employee get back to this?? Im also affected by this error and its majorly stalling our work.

I need help with Creative Cloud All Apps with 100GB.

I downloaded the software with Creative cloud and then the cloud did not detect the installed applications. Then it showed me that I don't have a compatible creative cloud (windows 1909 or later) but I have windows 11. I tried all the fixes but nothing worked

Hi,  I've seen Portfolio questions posted here so I hope someone can shed some light.I use a collection to sync lightroom to the cloud, then that collection from the cloud to Adobe Portfolio website (simple).The images in the screen shot show a difference from the sign post image onwards where suddenly the cloud and portfolio images are considerable darker than the lightroom output files. You'll see the pastel image for example (pre signpost in date and order) is perfectly 1:1 rendered, but the deer in the dawn image is WAY too dark, as are all other images from Signpost onwards.Why is this, I understand colour space changes but these are date different, laste years (pre sign post) are perfect, post Signpost (this year) are way too dark? Kindest Regards

Okay, so I use Photoshop, sometimes. I work with artists and they deliver PSD files, so I fire up Photoshop a couple of times a week for a few minutes at a time. In exchange, I get to see a slew of garbage negatively affecting performance of my PC when Photoshop isn't even running. What gives Adobe? I should preface this by saying that I do not use any of your cloud services, at all. No fonts, no stock images, no cloud storage. I just want to open a PSD every now and then.   on my i9 9900K it takes up half a core at 5Ghz for minutes after I load into Windows. Minutes. It also hogs around 220Mb of RAM.  After a while it goes away. What the heck is it doing and how can I make it stop? Are you guys taking a chance to mine some crypto on my PC? - I sure hope so, because the alternative is gross incompetence. Now, the "Adobe CEF Helper" garbage has gone away, what now? - Well, I'm a proud posessor of another nifty process in return "Creative Clou

the new CC library I created looks very different from the previous ones. in this one I'm not even able to get a share button. what is going on? this is the new library I just created, and there's no sharing or invite option   the previous one I created the same way is still normal. why?

Help! After graduating, my university account was disabled. I have a private account. How do I recover all of my work and transfer it over to my personal account?

I started paying for Adobe Cloud around November of last year. At that time, student discount and additional discount promotions were in progress, so I paid for the plan and had already registered the Adobe Cloud 3 month free coupon before payment. But the payment date of February 13 is approaching, and I have to update my payment information, but why am I being charged the general individual rate instead of the student rate?

Error #503A: to publish online, please sign in to the Creative Cloud.   

I have an annual subscription and I am asked to log in EVERY DAY. Apparently the 99 day grace period is a myth.  

No, Adobe sucks. This is their idea of "support" for a subscription product? There oughta be a law - and maybe there will be.

Hi there, this has been a problem for a while, but on both of my Macs, in the finder sidebar, the Creative Cloud icon doesnt show up, its a file. If I turn off the Core Sync Helper, it just changes it to the defult blue folder. How can I get the creative cloud icon? Thanks 

I need help posting a slide of my properties on FB market place. I am NOT good at computers and need assistance in setting things up, Thx In Advance !!!!   Hosea

On macOS Big Sur, I have set the Creative Cloud app to launch automatically at login, but this never happens. I've tried turning the settings off and back on again and rebooting. It never launches. What's going on?

Ok, so I purchased the Creative Cloud all apps one-year subscription for students on my computer. I have already been charged for this month and was able to use illustrator for about a week. Now I go into illustrator and I've been having login issues for the past few days. When I see the message telling me to check my email for a confirmation number code to be able to log in, I see the email it shows is missing a letter so this may be where my issue begins. The next day, I mess around with my account in creative cloud and it shows that I have trial versions of adobe illustrator and photoshop which I have already downloaded and had previously shown purchased. Now I cant call anyone for help because I have to be a paying customer even though I already am. Perhaps I mistyped my email the first time but I'm unsure how to fix it now since I am currently being charged monthly for apps I can't access. 

Hi everybody in-charge,Please try to understand that a person living in the UAE isn't necessarily speaks Arabic language, so each time I go to your website, I have to guess where the language switch is (which is also implemented in Arabic (seriously?)). The United Arab Emirates is the country that has only around 30% of Arabic speakers. What makes you display the Arabic version by default to everyone (although browser and everything is in English) without even proper switch to English? Do you really think we can read "اللغة العربية"? I hope this feedback helps you to improve your services. Cheers. 

Good afternoon, I wanted to bring up the topic of Creative Cloud causing Adobe applications to freeze, cycle, not save, glitch out, etc. when there are updates available, if i do not immediately close out of applications and download them it causes all of the actual applications to stop working if they are in use. Typically everything glitches prior to actual notifications of 'New Updates'. This is especially tiresome when I am in the middle of editing very large files, as it typically corrupts or causes rework. I have experienced this once again today, in addition to experiencing this issue many other times on all 4 of my windows computers, Microsoft laptops x2, and  Dell desktops x2, over the past 3 years. Is there a fix planned, or is this going to be a continual bug in the system, that will never be adequately addressed? Today i have reached my near limit of Adobe Creative Cloud crashing my files. Thank you,- Tired of losing work and time.

hola alguien me puede decir si se puede compartir un video? y si se puede como se hace?

I updated the content and on some of my behance projects but they havent updated on my adobe portfolio site, integration is turned on but the text and images haven't updated its the same as before.Any help is appreciated 

Hi. As the organisation I work for is largely Windows-based, we use Sharepoint for most cloud storage. I've been pushing to move our department's files to Creative Cloud for a while, based mostly on OneDrive's general instability on MacOS, but it looks like it's now a matter of urgency. You may have read about the issues that Microsoft's latest update to the Mac OneDrive client has caused: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/inside-the-new-files-on-demand-experience-on-macos/ba-p/3058922. Much of the blame has been put on Apple's requirement that syncing software now uses their File Provider API, so I'm hoping to find out whether future versions of Creative Cloud Files will follow (or will be forced to follow) in OneDrive's footsteps. My setup (until the OneDrive update) had the OneDrive/Sharepoint folder an external HD, with 'Files on Demand' switch off, so I had local copies of all my files. With the update, OneDrive moved all these file

I have shared a folder with two other CC users. If they upload, say 2GB of files, does it come out of their 100GB storage allowance or mine? Or because its a syned folder, does it mean all three of us will only have 98GB remaining?