Questions

Hello,I am having difficulties uploading the font I bought in a web and desktop version into Adobe Portfolio.Is there any solution for that? The fonts that appear there are adobe fonts only.Is it possible to upload my own font from MyFonts and use it in my Adobe Portfolio?Thank you

On MacOS Catalina panic(cpu 0 caller 0xffffff8011c4aa3a): Kernel trap at 0xffffff7f94af0bcb, type 14=page fault, registers:CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000265b0e150, CR4: 0x00000000003626e0RAX: 0x013050217a000004, RBX: 0xffffff8031e41800, RCX: 0x0001e96800000000, RDX: 0xffffff80fd17f000RSP: 0xffffff9146e13930, RBP: 0xffffff9146e13960, RSI: 0x0001e96800000011, RDI: 0xffffff8028ab3000R8: 0x000000000001e967, R9: 0x000000000000000a, R10: 0x0000000000000000, R11: 0x0000000000000000R12: 0xffffff8102be9030, R13: 0x0000000000000000, R14: 0xffffff8031e41e50, R15: 0x0000000000000000RFL: 0x0000000000010206, RIP: 0xffffff7f94af0bcb, CS: 0x0000000000000008, SS: 0x0000000000000000Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 0Backtrace (CPU 0), Frame : Return Address0xffffff9146e13390 : 0xffffff8011b1f5cd0xffffff9146e133e0 : 0xffffff8011c58b050xffffff9146e13420 : 0xffffff8011c4a68e0xffffff9146e13470 : 0xffffff8011ac5a40

I've seen several people attempting to run the creative cloud on Lenovo Yogas and being left to an endless loading screen. Regardless to how many forums I've observed, no troubleshooting seems to fix the issue. I've been working on this for 24 hours with no avail.My Lenovo Yoga Series C940 is a personal computer, and the Creative Cloud has a student discount, but was bought personally as well.Adobe states that this model is compatible with Lenovo Yoga, but I'm beginning to have my doubts. The Creative Cloud runs perfectly fine on my desktop, but refuses to load on my Yoga.I have attempted restarting my computer, uninstalling and reinstalling the app, deleting all files from the OOBE folder and restarting, as well as attempting to access the app properties and run in 256 colors.I am hoping to get more support on this as I see may others have the same or similar issue.

Creative Cloud files syncronization from PC to Cloud IS A NIGHTMARE !It causes a 100% CPU usage, that is blocking everything else in my PC. As you can see from the attached screenshot, File Explorer is heavely engaged.This situation lasts even if I click in "PAUSE" syncronization in Creative Cloud App.To solve it, I need to kill the Core Sync process in the process manager of Windows 10.This is a shame, even that the App is 32 bit ... Please, update Creative Cloud Desktop App as soon as possible.Best regards,Roberto 

Hi AllLooking for some advice please 🙂My son is 14 and has the Creative Cloud subscription which gives him access to all the Adobe apps.  He is also doing the Duke of Edinburgh Bronze Award and wants to learn how to use Adobe (particularly Photoshop) as his 'Skill Learned' module.He has 6 months to complete the module and is willing to put in the work.I've looked at the tutorials and some of them do look a bit dry.  He is NOT a reader so videos is the way to go.  He has done a lot of 'tinkering' with various bits of free design software downloaded from the internet and has brought a XP-Pen Artist Pro tablet so is definately keen to learn.So, I guess my question is, if you had to start from scratch, where would you start?He has never used his Creative Cloud account btw so I wondered if it would be a good way of recording his learning for the module?  Ideally, I'd like him to learn, then demonstrate his learning to get the module signed off each

Hi there, I am just wondering can I get some help through here please with using Adobe? Thank you. 

Hello, for some time now I have been asked several times, a few minutes apart, to re-login to Creative Cloud. Means that all apps that are open are closed before login. What can I do to stop this cycle? I have already found and tried a few things here but unfortunately nothing has helped. I am grateful for any tips.Kind regards

Is cloud bundle license will be only for desktop apps, or it's including mobile apps 

Hi, I've got a little problem here. Around a week ago I installed Adobe XD via Creative Cloud. Everything was working well. But today I couldn't log in. I've got spinning wheel and message that says "Loading Creative Cloud". And after a while window pops up and tells that I need to log in.(I'm from Poland so everything is in polish)I already tried to repair CC (passed without errors), checked internet connection- it's working), and reinstall. And yet I still cannot login so I can use Adobe XD. Does anybody know what could cause this? I'd be gratefull for help 

Anyone tried to point a domain from Network Solutions to Adoble Portfolio. I keep getting an error from Portfolio that my A records are not correctlyconfigured...but they are! Help!Jonathan 

Hello, I am experiencing some problems with creative cloud, first of all when I work online it slows the process too much? Second, I have too many duplicates in lightroom, is there anyway I can delete them? third, Cloud starts up when I am teaching online and slows my connection, therefore problems teaching. Fourth, Whenever I look into my cloud files it tells me there is nothing there although I get notifications of it being nearly full, how can I locate my files and download as my external drive has broken and I need to see what has been saved if anything! Can anybody assist me with this as it has been quite frustrating to work properly. Best Wishes. Petroula Zamani

Hi everyone !!I already have a domain that connected to adobe portfolioso how I can connect the domain to my own hosting, and keep the website running on an adobe portfolio thanks in advance

HI,Every day, when I connect to one of the ACC programs such as Lightroom Classic or Photoshop, I have to enter my username and password. Before that only happened once in a while now it is always. How do I keep from having to do this all the time?Thank you

I accidentally deleted a pattern from one of my libraries in creative cloud.  I briefly saw a transparent popup that included an undo button.  This vanished as I was moving to click it.  CMD+Z (I'm on mac) did nothing, and I see no menu option for undoing anything.  There is surely a way to undo what i just did other than the now-vanished popup.  Please tell me where i can find it.  The attached screenshot is the view I had into the library when this happened.  I would like to sarcastically thank Adobe for hiding this feature, and for allowing one-click deletion without a confirmation click.  

I have tried everything to fix this but none of the tips found on Adobe website are working. Creative Cloud is loading and loading without any luck. I would like to mention that my internet bandwidth is limited. 

Hi, We have a team of 6 designers each with their own creative cloud license. We are all currently working remotely. Is there a way of sharing our work folders without files syncing on to each others hard drives. It would be great if it is possible to move files between team members creative clud folders. Is this possible?

Hello,maybe my question isn't at the right forum, but sorry, i don't know where to ask. I've received this invitation for a webinar :https://www.adobe.com/fr/enterprise/events/webinars/fsi-webinar-4.html?sfid%3D0031400002RN9IZAA1but i can't be avaible at this day.Is there any podcast or something similar ? Thx for your awnser.

Hi together, today I can see that my CC Desktop App notifies me that there is a new version of CC Desktop App. In this screenshot you can see my current version is 5.3.1.470:     Where can I check what's new in this new version that is offered?I tried this page that was changed the last time on December, 7th 2020: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html   All newer versions that are listed there are for the new M1 chip Macs: 5.3.5.499 released on 11/09/20205.3.5.518 released on 12/07/2020   So again: Where can I find information about that new CC Desktop App for Windows 10 that is offered?   Thanks,Uwe Laubender ( ACP )    

Morning all,I've been using the CC packages Indesign, Illustrator and Photoshop for several years now and havent experiences much in terms of problems until the last month.  Photoshop was the first programme to start.  It was very slow responding and started to crash often. Today, Illustrator started crashing.  It loads up, but as soon as I try to open a document or a new document, it crashes.  I have uninstalled both, reinstalled the latest versions.  I've tried running as administrator.  Those things dont seem to help.  Has anyone else come across this? I have a decent laptop I am running these programmes on but literally I cannot do anything in illustrator and it is causing real issues. help!! 

In edit mode for the Adobe Portfilio (photography) I have choosen "no password protection for entire site" and saved the change under settings. None the less, the password protection page pops up and ask for a password!! I have choosen no password for the entire site in addition to each page. Still, when I reload the site, the password protection page appears. How do I deleat the password protection page - given I have already selected "no password for entire site" from the settings?? Whats the point of having a published site if no one can get pass the "enter the password" page??Appreciate a quick response.

After updating a couple of CC apps recently I noticed that creative cloud doesn't allow me to stay signed in for longer than 5minutes. If I open photoshop it either shows error code 205 and closes immediately or if i manage to log in and open/use it it kicks me off after 5minutes which is hugely frustrating. This is happening with all my CC apps. I've followed the instruction for error code 205 but nothing seems to fix it. Adobe how do I fix this?

Can somebody explain why these apps are in a section titled "Available in your subscription" in the CC Desktop app when they are, according to Adobe customer support, not at all available in my current subscription. I understand that my subscription only includes 3 specific applications, so why would there be anything else in this section besides those 3? 

Its important for me to see which files are syncing and green ticks of ones that have. But since updating to Big Sur these do not appear anymore.  Please fix Thanks

The file _____ is too large and will not be uploaded. This seems to be a recent issue as I have not had problems uploading large files (26GB)Tried using desktop version but it tells me to use the desktop version. (What!!??) Any help is apprecieated!

I am trying out Spark for the first time to explore the ability to make quick animations and I feel like the builder isn't viewing properly (see attached). I am getting a colorful pixelation that looks similar to how a monitor looks when your video card goes, but it is contained to just the artboard. Does anyone have a fix?Thanks!