Questions

Hej!I am having a trouble with CC Libraries taking up too much space on my hard drive. I actively use Libraries in my projects. It looks like they take physical space on my hard drive and I am running out of space. I located that "dcx" folder inside of Libraries contains files over 46 GB and I desperatly need that space. Can I delete the LIBS folder or will it mess something up? I know two years ago I found a thread somewhere that told me that i can safely remove a specific folder, because Adobe will automatically regenerate the files it needs, but now i can't seem to remember how i found it. I consider quitting using the Libraries function in the future because this is a problem that keeps recurring. Location looks like this:⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨Creative Cloud Libraries⁩ ▸ ⁨LIBS⁩ ▸ ⁨0D5960B351E1195C0A490D4D_AdobeID⁩ ▸ ⁨creative_cloud⁩ ▸ ⁨dcx

My students and I are using Adobe Spark Post and they cannot see all of the icons in the Icons gallery. One student was only able to see hearts, but nothing else. I can see everything. Any ideas?

(VoltBuilder is one of the alternatives to PhoneGap Build. We will post news about VoltBuilder when we have something new. Feel free to ask questions!) VoltBuilder now has an API for submitting jobs. You can submit now jobs to VoltBuilder from an app.Possible uses are:Submit jobs to VoltBuilder as part of a larger build processSubmit both Android and iOS jobs as one operationMonitor completion status of jobsComplex builds with multiple variations of configs, etc.More here: https://volt.build/news/2020/09/12/VoltBuilder-API.html 

Hello, I hope someone can help me. I've been trying to open Creative Cloud but it just won't open, i tried troubleshooting it by doing an uninstall install process and cleaning the data, but the problem still persist.I hope someone can help me with this problem. Thank you in advance!    [Title edited... Mod]

Where do I get support for Portfolio? Seems like all previous channels have been shut down.Thanks!

You can see how dark it is as it should be WHITE.  Its very hard for me to find it.  Is it because I uploaded to Big Sur???   I removed and re-installed too.  Hope you can see the screenshot.    Thank you Susan   [Edited by moderator to remove attached file and embed image so everyone can see it.]  

Hi Adobe, it seems this issue still hasn't been fixed after almost 7 years. I'm using a MacBook Pro 16" with 32 GB of RAM and running macOS Big Sur (11.1) with the latest version of Creative Cloud and I have my fans running at full speed and the system reporting that "Core Sync" is using "significant energy" draining my battery from 100% to 5% in less than an hour. I'm only using Chrome, no other apps open at the moment. Please fix this, I don't want to have to uninstall Adobe CC and have to look for alternative apps. Restarting the machine and reinstalling doesn't solve the issue.

Since i upgraded to El Capitan i have very big issues using Creative Cloud! Now i even formatted and installed a fresh OS X El Capitan and still i have this problem! Core Sync Helper is causing Finder to go up to 200% CPU and goes up to 100% CPU itself!Im using a Macbook Pro 15" Retina and the fan's are blowing full power all the time! The fan's seem to get broken by this overload-usage and produce an annoying beep-sound by now which sounds "unhealthy" already.Here is a screenshot from my fresh El Capitan installation:When I close Creative Cloud the problem persists. So I have to terminate Core Sync Helper manually by using the Activity Monitor.I hope to see this fixed very soon. As I can't sync my files as long as Creative Cloud is turned off. But also I cannot let my Macbook work on 300% CPU any longer.

 I have already canceled this a while ago, but it's still charging me. When I click cancel plan, this happens ^^.

I purchased this Production package for Adobe programs back in art school around 2012(I think). I had these programs on a MacBook Pro, but it gave out and died last year. I tried to move the programs from my drive for my MacBook onto a Windows/Microsoft laptop, but they couldn't be read or accessed. I also had the creative cloud app for my old laptop, but don't know how to find and gain it for my new one. Is there a way I can find the app and also regain the programs I had on this package? Programs included photoshop, illustrator, after effects, premiere pro, flash, and soundbooth to name a few.Any help with this issue would be greatly appreciated. Thank you

MBPRO 2016 tbBig Sur 11,1All the apps that I'm using is working,  (As far as I know)Even if I'm only installing Creative Clouds and NO APPS it's comingWhat does this mean, and how to get it to dissapear? 

Verbesserungswünsche der CloudIch nutze seit Monaten die Creative Cloud zum Austausch von Daten mit meinen Kollegen. Hauptsächlich schieben wir uns hier Videodateien zur Bearbeitung in Premiere hin und her. Leider habe ich einige Punkte zu bemängeln: - Limit von ca. 5 GB pro Datei. Bei größeren Dateien treten oft Probleme auf.- Der Upload-Fortschritt lässt sich nicht überwachen.   Dauert es noch 3 Stunden oder nur noch 2 Minuten bis meine Datei online ist?- Es ist nich möglich mehrere Dateien auf einmal herunterzuladen. Wenn ich Jemandem 300 Bilder zusende, muss er jedes Bild einzeln herunterladen. Sind in nächster Zeit Verbesserungen der Cloud geplant?Ansonsten überlege ich mir ein kostenpflichtiges Abonnement bei anderen Cloud-Storage Anbietern zu kaufen. Das wäre allerdings schade, da ich a.) bereits für die Adobe Creative Cloud zahle und b.) die Verknüpfung des lokalen Cloud-Ordners mit dem Onlineordner sehr gut finde.

I created a Spark video and trimmed individual video files WITHIN Spark that I uploaded to my project. When I was the sole owner of the project my preview looked the way I intended, yet when I invited others to view the preview, those video clips reverted to the original video file and the parts of the video I'd cut were again viewable. Is there a reason this occurred? Is there a way to prevent this from happening? Would it be best to trim the video in another video editing program before uploading it to Spark? 

I am trying to permanently delete all deleted items but there are 106 files/folders I can't get rid off... I've tried it numerous times but everytime I get a message the files can't be deleted. What's up? I am afraid that in a year or so I won't have any space left because of this. 😉

I tried to contact the customer center again and again, but the conversation is not sent because I typed the entry. What am I supposed to do at times like this?

hi there, For some reason my cloud account is almost full, while the local folder is only half full.  I need to find a way to sync these correctly. Thanks

Attempting to update my Create Cloud apps on a spare computer, I get You need to login, followed by the login screen, followed by a browser login window which immediately says "you are now logged in, you can dismiss this window" followed by the login popup again, followed by another browser window, ad infinitum. This started happening right after I installed Adobe Account Access on my iPhone. It also started right after I upgraded the spare machine to iOS Big Sur 11.1.  (The first machine I upgraded to 11.1 seemed to go OK, so I thought I was safe.) Complete uninstall followed by attempt to reinstall runs into the same issues. Any remedies? 

Last few weeks Core Sync has started to crash and never stops, sometimes every 5 minutes. Have tweeted Adobe Support but no response@Adobe Constant crashes!! Process: ACCFinderSync [33782] Path: /Applications/Utilities/Adobe Sync/*/Core bit.ly/3pffl04 Identifier: com.adobe.accmac.ACCFinderSync

Since installation I find my laptop is getting heated always even if I am just using chrome to browse or watch videos. I have found that multiple services of creative services in activity monitor which are actually active even if it is not opened. I had to force quit each service inorder to make my laptops fan turn off from always on. I have turned of all the services now it seems ok. But I believe this could be some issues which need to be addressed.  

Hello,Is it possible to change the style of the texte that appears once you click on this mini menu ?Site : nico.graphics Theme : Sawdust Thank you !

Hello,Is there a way to use different versions (horizontal, vertical, square … ) of a logo/header depending of the device used to visit the site ?Site : nico.graphicsTheme : SawdustThank you ! 

I've been getting this popup quite a bit. Apparently it has to do with adobbe. Oddly enough, I don't have to be working with an adobe product for this to keep popping up?  suggestions? 

On my desktop in the CC I have several cloud docs I want to view and save to my phone but my cloud files aren't syncing with the mobile app. Is there something else I have to do or is this a strange issue?

Its just keeps closing the page and after 4 tries it stops me from being able to access that page all together. I cant figure out how to fix it.  Ive been using the app for almost a year and never had this issue 

what type of encryption algorithm is used? How safe is it compare to google drive for example? The support didnt answer