Questions

Hello, i have to restart my system at least two times a day because my Creative Cloud App stopps syncing. This affects Creative Cloud Files as well as Fonts from fonts.adobe.com and it’s a massive problem because it interrupts my whole workflow. I’ve tried to restart the app but that won’t solve the problem. The system is a mid 2015 MacBook Pro and macOS 10.14.5. All Adobe Apps have the latest version. 

When sharing files through the Adobe Cloud feature, there is not an option to select all files for download, so they have to download them individually. That's quite cumbersome for photos and videos.

Hi! I'm using the creative cloud folder on finder to store all my work files. I know it synchs because I can see and preview my .ai files on the creative cloud app for the iPad and iPhone. The MacBook app says it's "up to date" but shows no files.  I've tried to fix this with the support in the adobe chat but nothing seems to work. Anyone with the same problem that can help? Thanks.

Hey, i got a problem. I don't know why but i was working on illustrator and it was impossible to save the project. Because CLoud was with Error 184... i have lost everything... Already i can save project, so what can i do ?thank's

Hi All,Do we have we-retail frontend moduel source code wtih archetype 21.  currently we have wknd project with latest archetype ui.frontend module, however its creating only 4 categories of clientlibs. where as for we-retail it has component specific client libraries which we want to build latest archetype and webpack. Please suggest.  

Hello,We are using Adobe Creative Cloud actively in our organisation. There is a folder in https://assets.adobe.com/ that belongs to user that left our company some time ago. Is it possible to somehow delete the folder? I'm working as a system administrator and have administrator rights to Creative Cloud, but I have not managed to find any place where I could delete the folder. Thank you for any advice!~Nicklas

Hello, I would like to ask a few questions about the Creative Cloud:Can I store word, excel or other kinds of documents just for backup?Storing imagens change their size or resolution?Can I change the plan If I change my mind?Thank you for your acquaintance

Hi all,   I am a lover of all Adobe products but unfortunately the school in which I teach (and try to use innovative Adobe products) in is threatening to ban and stop our subscription of Adobe CC due to it ‘slowing down’ our internet speed.   I understand students need to sign in each time as they use shared devices however what would be the norm for downloads when just using the usual products imparticular Photoshop?   Are there any ways to limit the Internet use when using Adobe products? (We are not saving files to CC)   Any advice or ideas would really be helpful!   thanks

ADOBE, YOU ARE THE WORST SUPPORT I HAVE EVER DEALT WITH. Now after tons of chats and tickets with the worst team ever, ( my issue can be seen here > Photography Plan Issue ) I have upgraded to All Apps plan but I got only 20 GBs instead of 100.Seriously, what is wrong with Adobe provisioning system?  How can this be solved? Do I have to go in the same circle I was before in the previous issue that has not been solved at all. Adobe promised to call, they didn't. The promised a solution in 36 hrs. Well. It's over a week now and no reply from them. My issue got resolved just now! Finally.

when syncing on my iMac the creative cloud seems to use all my system resources and eventually leaves me with the spinning wheel of death. Whin I disable file sync no problem. I have removed and replaced the CC with the current installer and its good for a while then suddenly major slow down and the cumputer is not useabel until restart and disable file sync. iMac (Retina 5K, 27-inch, Late 2015)10.13.6HELP

I've been trying to clean up my filing system to free up space and run backups on externals.  I'm using a 27" iMac Fusion, 3.8 GHz Intel Core i5, macOS Mohave version 10.14.6.  Unfortunately, I ended up accepting iCloud Drive, and now I'm having to reconfigure many functions I've always had a certain way.  The first unexpected 'issue' was the simple act of doing a backup.  I've resolved the majority of the issues, but my SuperDuper! app refuses to complete the backup until all apps are closed, which points to my CC Desktop app, which seems to contradict what I see.   When the CC Desktop app is opened, I assumed the Updates section was keeping the sync process active.  Although all of my current apps show as being Up-to-Date (see example attached), I get a message saying that if I "quit now, the following processes will stop wortking:  *  Active installs and updates...."   So my questions I have trying to address this are:  Is this just

Hi community, I've been experiencing this same issue across all Adobe programs the past few weeks and it's very frustrating. Every time I open a new file in Premiere, Photoshop, etc. I get this blank screen where the welcome screen used to be and nothing changes. The new file button won't work, and it won't load the normal screen when selecting a file to begin.

Hello, I recently subscribed to Adobe CC All Apps after a short hiatus. I processed my payment and downloaded my apps without any problems, but my cloud storage seems locked in 2 GB, not the 100 GB included on my subscription. I've tried logging off and on, both on the desktop, mobile and Web clients, to no avail. How can I fix this? Thanks in advance, Ricardo

I purchased full suscription adobe creative cloud but i only hace available 2 gb

i have a 20gb cloud storage, and i deleted a bunch of files in lightroom to make space. I ended up with only having consumed 356mb out of 20GB.  But while i was doing something on Premier Rush, i kept getting the notification that my storage is full. When i checked the assets page, it says i have used up 17.5gb.how can i check what the 17.5 GB consists off?i already double checked all my apps, and i don't have any files large enough to consume the space indicated.Why isn't storage information not consistent?

Practically every video...tutorial...introduction is written by someone using a Mac.  I use a PC and would greatly appreciate it if there were two videos made, one for PC and one for Mac.  Often even the most well intentioned Mac instructor give the incorrect shortcut for the PC and you need to stop the video...Hit Google, look for the correct command...go through three or four to finally find the person who gave the full path to the command instead of "adjust the graphic preference". Seriously...PC can do artistic too.  If we could find all the buttons. 

Is there a way that they can see the updates? 

I've been having syncing issues since I've been using CC for a few years now. Somehow all my files got messed up and the desktop version is trying to sync over 150k files. I go into the website CC and I just have one folder in there, I would really love to start fresh and not have to wait to sync that many files that I don't need anymore. Does anyone know how to start from a clean sync? This issue has been so frustrating I've pretty much given up using CC and just using iCloud now. I've tried countless things... any help would be greatly appreciated. 

I try to import 2 files in my project and I get 2 different error message. I don't understand because my files are in Jpeg as my others files which are supported. The 2 error messages are : -the resolution video is not supported-header error What can I do ? I'm french. So if you speak french, you can answer in the langage.Merci beaucoup   

Hi there, For the last 20 minutes, I've been trying to find the assets market in the creative cloud app, and it's nowhere to be found. It looks really different on macs than on my windows pc, but it's non-existent or totally hidden. Even the search function will not get me there. Please help 🙂

Hi .Does anybody know if there is a list of videos you can search by "cost" in credits. .? it seems all good videos at top are all in monetary cost?..why did I bother buying credits, it seems they are irrelevant.

Hi all. Owner of a new PC running Windows Pro 10. Cannot load Type 1 fonts I've had and used for years. Contacted Microsoft, had me turn off Defender, then install them. They dissapear as soon as I try to use them in any program, like Adobe InDesign (I'm an original PageMaker guy).  Previous machine was Windows 7 (no issues) and home machine Windows 10 Home/Office which they still work. We are talking couple hundred variations from the 90's, favorites I still use. Thanks.

Liebe Community,  Wir möchten in unserem Unternehmen Adobe Workshops anbieten. In erster Linie für Photoshop, InDesign und Illustrator. Welche Voraussetzungen müssen wir mitbringen? Gibt es eine besondere Trainer Lizenz die man vorweisen muss?  Herzliche GrüßeElvira Frolow

Hello, Could I save my files on the creative cloud without having them locally on my machine? So I can keep my files saved on the cloud if  I don't have space on computer to keep them but I have cloud space for it.  

  From my last question of " one time payment", I stopped searching for free adobe applications.  I again searched for adobe because of my teacher who installed adobe CC CS2 suite in her windows 7 laptop.  I saw some websites which says this  1) " CS2 is free to use. " 2)  " CS2 is officially not free to download. But it may be used for the old adobe users. " 3) " CS2 is legally free for all users. "   My question is  Which one is right? Which one is fake news? Is CS 2 really free? Or only for old users with original product keys?  Please reply