Questions

Seit einiger Zeit werden die CC-Dateien nicht mehr auf dem iPhone synchronisiert. Im Bereich "Dateien" erscheint die Meldung "Kein Zugriff auf Ihre Arbeit. Der CC-Speicherdienst ist nicht erreichbar". Ausloggen und Neuanmeldung behebt das Problem ebenso wenig, wie Löschen und Neuinstallation. Kennt jemand eine Lösung für das Problem?Vielen DankJörg

Hello,I have a sub-folder containing over 2600 photos in my laptop Creative Cloud folder.The creative Cloud folder is all synchronised with the cloud.I can view from my laptop all the 2600 photos shown through the web option and contained in the cloud.However, I have in my iphone the Adobe Creative Cloud Application and can view all my folders and photos in these folders.But when I view a folder which contains over 2600 photos, the viewing through that mobile application is limited to 1000.  I cant see all the other photos dfrom 1001 to 2600.What is causing this problem? Con someone advise how to cope with this situation ?

I was looking through my computer to clean up some large files and it looks like some large files are on my system storage even though they are in the "Creative Cloud FIles" directory. Why is this?

I did not know that deleteing from creative cloud (as storage was full), would also delete originals from lightroom cc, can i recover permanently deleted photos?Thanks in advance.

Pantone is not supported. What about ps-files with 16-bit-color?

As the title says, I've stumbled upon a problem. People in my organization shared a CC folder with me, which I am only able to view (I'm not authorized to edit, delete or add files). However, if I open up a PSD in that folder and I accidentally hit "save" (without saving it anywhere else but the folder I am not allowed to make changes in), CC ends up trying to sync the file anyway, and it is currently doing this with every other sync that I do with my CC folder.  I've searched, but I did not find an option in CC to discard changes (or to put the file back into a previous version on assets.adobe.com, since the changes are -you've guessed it- not synced online).So now I am currently in a loop that does not allow me to escape it. I can't overwrite a file online (as intended), but I can somehow submit changes on my local version of this CC folder, which CC will try to sync (which it can't do, as intended), which I can't undo anymore. This inability to undo it is a problem, or the fact

Hi all,I have a small problem with my CC libraries, they are working and syncing but it doesn't appear quite right as you can see..I tried the Creative Cloud Cleaner, fixed the host file, logged out and in and it doesn't change anything across all Adobe softwareCan you help me fix this little graphic issue?Thanks a lot!

Creative Cloud Libraries not available from these applications I work in, in Windows.In the window only shows: %DL_LIBRARIES_PANEL_NAMEIt did not help to reinstall the applications and log in again on Creativ Cloud!

Why I cannot see syncing time of all uploading files -> Adobe want to look faster then Dropbox or GoogleDrive?

Hi CC LIbraries' users!I'd like to stock jpg and png files on Adobe CC Library and download them on my desktop.But I have a problem because files are converted as psd.How to just download jpg or png directly on my desktop (without passing by Photoshop) ?

Hi All, We have a subscription to download assets from AdobeStock, but we don't have any other Adobe licenses or products.  I'd simply like to know how to remove an image preview from an AdobeStock library.  Unfortunately, each AdobeStock library displays all of the assets it contains on one web page, and I have several hundred images I've saved in the library, which makes the page function very slowly (I was used to Fotolia.com that showed library assets in pages up to 100 assets at a time, which worked fine).  I've searched high and low, but I'm not sure how to remove the assets.  Is my only option to select and move the ones I want to keep into a new library and then delete the original library in which they were saved?  That seems overly cumbersome, but if that's my best option I'll have to do it.Thanks in advance for the help!

Lightroom CC Library allows storage all my photos in Creative Cloud Library, even if there is not enough room on my hard drive for all my photos. Is this feature also available with Creative Cloud Files storage?If I storage and sync all my photos in Creative Cloud Files, then I need the exact same amount of free space on my own hard drive?

Bonjour,J'utilise 2 ordinateurs (au travail et à domicile) donc le cloud est très utile pour reprendre mes dossiers à la maison.Sauf qu'aujourd'hui, je constat que c'est noté "Tous les fichiers sont à jour", alors que mes fichiers d'hier n'apparaissent pas. Par contre, sur le dossier Web ils y apparaissent.Comment faire pour que le dossier Cloud se mette à jour comme le dossier Web??

I'm trying to free up Creative Cloud storage... I've deleted a bunch of files and then pressed "Permanently delete" in the "Deleted" folder. Every time it just tells me "Could not delete asset permanently". Have tried with individual files as well as all of them together. So I'm stuck. Any help gratefully received.

Good morning,I would like to know why I receive notification from Mojave that a file sent long ago by Adobe Synchronizer PDF FILE and received via email with the direct link is periodically downloaded again and displayed. Also because I also appear as a sender.Thank you

   What bugs do you have with Creative Cloud File Sync?1. Often get conflicted file copies2. Files showing as all synced, but the creative cloud app is still trying to sync files.3. No file history in case of sync issues.

I am currently a graphic design student. I began creating my portfolio using Adobe Portfolio, but I was unaware of the fact that to publish the portfolio, I need to choose a plan and pay. Is there any way I can publish my portfolio without paying?

Perhaps this info is already somewhere in this forum, but for the life of me I can't figure this out.Here's the scenario -- I use lightroom mobile on my ipad and lightroom classic on my desktop. Sometimes (e.g. when I'm traveling) I import raw files from my SD card directly to lightroom on the ipad.  Then when I get home I sync those raw files to my desktop.  To free up local storage on the ipad I clear the cache for the album and only download smart previews.  Other times I import raw files from my SD card to the desktop, create smart previews, and create an album to sync to lightroom mobile so they show up on my ipad.So far so good.Now that the raw files are successfully synced to my desktop from my ipad (or to my ipad from my desktop) I want to remove the raw files from the cloud so that I'm not eating up my 20 GB with raw files and instead only have smartpreviews/metadata in the cloud.  This way I can edit smart previews on my ipad -- those edits are synced to m

Hello,If I share a link to a folder that has 2 or more levels of subfolders, with files in them it will return 404 when accessing the level 2 +  folders.Not using any special chars, also tried without any spaces on files or folder names.I've created a Test Folder that shows the issue https://shared-assets.adobe.com/link/18f9cb43-3d27-4d76-5a68-e7829ae2d66aYou can also see the below video/gif : Let me know if I should post this report elsewhere.Thank you!

I cannot download a psd, the only two options are to share a link or download a png. I cannot find a way to move the file to my synced files folder so that I cannot access it there. The file was created in sketch, but sketch lost all my drawings recently, is the only way to get it back to download 11 GB of files back into Sketch? I can't understand why Adobe makes things so difficult.

when i go onto my assets from a web browser (tried both firefox and IE) i get a message saying: "This page is temporarily unavailable.  We'll be back soon."  i can't access my libraries/edit them from the desktop apps, when will this be working again please?

Please help. My creative cloud file says it is full, but I deleted most of the files and it is not. please help.Kory Loucks-Powell

Hi there! I'm the owner of some libraries and after you've rolled out a new interface i can not do anything with any item in some of the libraries.Here is how the regular ligrary looks like:i'm able to select items using checkboxes. And they appear when i rollover the item.also there is a menu for each item in the library.But many other libraries are broken!There is no checkboxes nor menu.I'm the owner of both libraries.Also the top left checkbox is grayed out in both cases!Some behaviour on all machines (6 people) and for all users that have edit level access to the libraries.Please fix this asap. Also it takes ~20 seconds to load any page of the library or the list of the libraries... it's incredibly slow.I'm not talking about File storage, i'm talking about Cloud Libraries precisely.

Hi there,I don't have access to page "https://assets.adobe.com/files" (the page is loading forever!) I cannot see my librariesany ideas?thank you,nassia