Questions

I recieved via email an invite to an event. When clicking the link a screen opens up asking me to sign in to adobe document cloud. No matter what email account I use I recieve error messagge invalid credentials.How do I open ?

PDF, PNGs, AI and PSDs all look like very poor quality, compressed JPGs when viewing on Creative Cloud files website or in the iPad app. You can even see the low quality JPG-like compression artifacts all over the files. Nothing is sharp. Would really like to be able to use the cloud to preview files to clients, but the quality is just not usable. Would like to know if others experience this. Any help is appreciated. Thanks

Following the expiration of my Student Account, I had a Personal Account with the same e-mail address. I was using a custom domain with my Student Account and then lost access to my old Adobe Portfolio website with the custom domain. I need assistance in re-establishing this connection.  When I try to sign in to my Adobe Portfolio website with my Student Account I receive the following error message: "Access Denied. You do not have access to this service. Contact your IT administrator to gain access, or sign in with an Adobe ID."  I am now unable to connect my custom domain to my new Personal Adobe Portfolio because when I attempt to do so, I receive the message: "This domain is already connected to an Adobe Portfolio site."  In short, I can't access my old portfolio page, and I can't assign a custom domain to the new one. I need help. Thanks for any ideas and help.

My local CC Sync Folder is on my system hard drive, and is fairly large-ish (25gb)... can I simply move it to a different drive? thanks!

I'm trying to upload my PSD's to the cloud and it will let me upload very few of them and others it says, "Sorry, something went wrong." 

Bonjour J'ai un problème de synchro avec mes bibliothèques et je n'arrive pas à solutionner mon problème. J'ai mes fichiers qui utilisent mes bibliothèques sur un poste de travail et ça fonctionne très bien.Je copie mes fichiers sur un autre ordinateur, et quand je les ouvre tous les liens sont rompus.  Pourtant les bibliothèques sont bien accessibles, et si je réédite les liens un par un ça fonctionne. J'ai déjà essayé de remplacer le fichier AdobeIpcBroker de Adobe Commun Files par celui dans OOEB comme proposé par Adobe mais ça ne solutionne rien. Les 2 postes sont sur la même licence, et je suis propriétaire de la bibliothèqueUne piste à me proposer ?

This app is called "Account Ac..." on my phone, nothing at all to tell me it is the Adobe app among the hundreds of apps on my phone. To make matters worse, it looks almost exactly like a "Secure SIgnin" one for another product. Both app widgets have a lock inside of a shield. To reduce the amount of trial and error, and improve user experience, it would be really useful if you'd please rename it Adobe Security and/or replace the icon with the Adobe logo as the favicon, instead of a generic lock icon.   (Also, this requires a topic be selected when posting, but none of them are relevant. Add more topics or make this not required, otherwise it is not helpful in the slightest to help users find a post.)

Everything looks fine on desktop but when I load my portfolio site on mobile theres a tint over everything. Like the background color is somehow showing through.

The pop-up keeps coming on to my doc every 10 seconds. I put in my computer password to make it disappear, but it does nothing. The pop-up still comes back. Now Creative Clouds won't even launch on my computer. I have no idea how to make the pop-up go away or creative cloud to open.Here it is popping up as I'm writing this.

Tengo una laptop modelo ideapad slim 3i con un I5 de 12 generacion, saben porque no puedo instalar el Lightroom? Me dice que no cumplo con los requisitos, conste que tengo 16gb de ram y windows 11..

Hi! 🙂 I´m currently using Creative Cloud services on a student discount but I won´t be needing the programs for a while so I was thinking of cancelling my subsciption. But if I want to start my subscription again in a few months I wonder if I will get the same discount? Or is the student discount a one-time offer? 

Hi I've used less than one percent of my allocated storage. If i try to upload fonts or audio files they are rejected. Also I'd like to view my files in list form as in mac folders etc. I'm having problems with that too. Might anyone have an answer to this problem?K

I´m sharing my CC libraries with my colleagues, they´re able to edit and such, but they can´t view the shared library in the app, it says "only online", which is quite unfortunate as it would be more efficient to view those files in the app directly. Any suggestions what could cause issue? Many thanks in advance for answers!

Good morning, I installed on macos ventura and lost adobe muse. I went with my subscription on adobe creative cloud but it is no longer available even in doing search on old software. Can you tell me where it is possible to download it. Thank you.

[Moderator moved from Photoshop to Creative Cloud Services.]   Hey EverybodyI created my portfolio on Adobe Portfolio and now all of the sudden the pictures are all distorted/deformedHow can I fix that? and will that happen all the time now? do I have to redo the website every 4 weeks in order for it to stay the way it's supposed to?!  My mac is running out of data volume, does it have something to do with that? in general do I have to keep the Adobe Portfolio folder on my mac? can I delete it or at least put it on my hard drive? why does it automatically save on the mac?   Thank you for your help,D

Hi! I recently encountered that some of the images on my Adobe portfolio page under this page became distorted while others did not. I did try to move them around, and it did not seem to fix them.  I am confused about why, and on my other pages, this problem did not occur at all. Please advise on how I can fix this problem. 

Spent a long time creating a structured libary with mutiple groups of assets, images, logos and photography which looks clean in my creative cloud space but not in the clients. It's just all listed under the same group and nothing is organised. Has anyone figured out a fix for that? And if not, CC Libaries doesn't seem to fit for purpose. So back to Google Drive might be the best solution.Many thanks

A collegue invited me to collaborate on a CC library, I got the email and clicked the link to accept the invite, and then it opens up the CC Web version but the library I try to join does not show up in my list of libraries shared to me. I don't see it on the CC desktop app either. Other people I'm working with have the same problem. This problem seem to have started for us this past week.

Bonjour, depuis la mise à jour du 5 aout 2024, à chaque tentative d'ouverture d'une application, elle ne s'ouvre pas. et je vois ma mémoire vive monter à 80%. et je dois forcer l'application lancée à quitter.bref je ne peux plus travailler avec les applications adobe.avez vous le même soucis? Une solution?(dernière version de mac Sonoma 14,5 - Dernière mise à jour Adobe photoshop indesign, illustrator, première).merci

I'm building a beautiful but simple Adobe Portfolio-based website, but I hate the way underlined links look. Is there a way I can remove this effect?

Hi,I'm started to create my portfolio here: https://aimevhe.myportfolio.com/I saw Adobe allows us to use our own domain name.Is it so important, or it's just for a nice display in browser?Maybe for SEO?Thanks for your advices.

"Sorry, your sign-in attempt doesn't match the Egress IPs of the profile that this machine is assigned to. Please contact your IT administrator"   I don't have a university or work account, it's a personal account. I also can't seem to log in as an admin to attempt to remove the IP barrier.   [Mod: Moved to the Creative Cloud Services forum]  

I just got a subscription which comeswith the  20GB of cloud storage but upon install, it says I have used up 7.6GB of space our of the 20GB. I cannot find the source of this 7.6GB. My Files, Archieve folders are clean and empty. I tried reinstalling the cloud app, uploading some files and deleting them and purging them from archive but still this 7.6GB lingers around. Because of this I am unable to sync all my files cos i exceed the limit but my files are only 17GB well below the 20GB quota. Anyone else has this problem or have an answer?

Hola, estoy tratando de cambiar la carpeta para ubicar los archivos que quiero sincronizar con el Adobe Cloud, pero no me aparece la opcion para editar la sincronizacion.Gracias por cualquier ayuda!

The problem is that library files (images chiefly) are also being saved onto my small C Drive which means it ends up completely full resulting in it being impossible to update my OS. Is there a way to configure them to be web-only? The Adobe folder in AppData is 9.9GB