Questions

spent the better part of the day trying to download and run a new photoshop subscription.  Multiple contacts with adobe's help instant message and even sat for 40 minutes on hold with a person (who disconnected after putting me on hold multiple times!).  Kept getting message that Java script was not enabled.  I went to Chrome (my default browser) and java script definitely enabled, and then did the same for Edge.  Still would not run.  After the entire day, went to internet explorer (who knew that it is still on windows 10), enabled java script, and then presto, everything downloaded and ran fine.  Wish the adobe help line knew that rather than sending scripted help messages that did not help at all!

I've updated all my CC apps to 2022. Can I delete the older versions (2021)? Eating up all my disk space. Doesn't an update overwrite each app?

I have tried everthing I know to delete this program. I believe it has a "Protective Mode" designed in its program download. I have tried in Add/Remove Programs and it will NOT let me delete it. PLEASE PLEASE Help me correct this issue.I want to uninstall this Adobe Reader X,it's not working properly.

I'm trying

beim versuch die installation zu starten erscheint diese meldung. was kann ich tun? 

Hi I have just had the most bizarre, incomprehensible support call and have to ask for some sense from the community. I received an email from Adobe yesterday saying my Photography Plan package was fraudulent and I have 5 days to resolve the issue. I used the online chat to get through this morning and got connected to "V" who was the opposite of customer service and actually hostile.  I have been a genuine user of the 20GB Photography Plan since 2017 when I bought my first year via Adobe store on Amazon. I have bought this item 6 times since including two on Black Friday this year. I also added 3 months which came on with the purchase of a Logitech keyboard earlier this year. My Photography Plan shows as valid until December 2024. All valid all paid for. 'V' tells me that my software has decided it is fraudulent and gives me the first serial I bought from Amazon and entered in 2017. I explain that I have always bought them from Amazon's Adobe store and they al

I cannot download my Lightroom 6 to my computer. Say's "Serial number is invalid". 

Black theme for creative cloud, please!!!!!!!!!!!!!!!!  why the delay? 

I have had full subscription to Creative Cloud for years but are having issues now trying downloading Photoshop Express and XD, I get Failed Error code 101. See below:Exit Code: 101 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 1 error(s), 0 warnings(s) FATAL: Unhandled fatal error 'Unknown exception' occurred. ERROR: Failed to find hdhelper.exe from path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe ------------------------------------------------------------------------------------- 

Hi i had a copy of ps6 extended student and i changed the licsense from exe to osx which was a one time, i havent used it for a while because i couldmnt afford a mac but just started a new job so brought a macbook pro and just went to download the osx and its locked to exe! i really do hate adobe sometimes...

Hi Adobe Community! I am new here, I want to start my graphic designing career. First of all, I will design beautiful posts for my website (<possible spam link removed-kglad>). Kindly suggest me version of photoshop which is perfect for new designer. Please reply me. Thanks!

j'ai installer adobe creative cloud sans probleme. je peux télécharger les application les mettre a jour(ex: premiere pro) mais impossible d'ouvrir les applications il est  écrit:impossible d'exécuter le code, car MFPlat.DLL est introuvable. j'ai essayé de réinstaller mais j'ai le même problème.

Buenas a todos, antes Que Nada, soy de Mexico y me gustaria Que alguien me pueda decir donde puedo adquirir una licencia de adobe, pero sin tener Que pagar mensualidades al comprar un programa. Se los agradeceria mucho si me pueden ayudar. Gracias

Storage 

I purchased Adobe Creative Suite 4 a while ago, and would like to download it online, using a product key or serial #.  (I just bought a computer without a disk drive.)  However I don't see any links to download older programs like these.  Any advice?  Thanks!

The disk has enough capacity, but the installation is not possible due to an error stating that there is insufficient capacity.Please help me

  Can't find MSVCP110.dll, any ideas?

Hi!I used to work with an individual license of Premiere and Photoshop. I can use it in two different computers with the same license.I want to know if buying "Creative Cloud All Apps" I can use it in two computers with the same license. Or if it's better still buying the individual license.Thank u!

How many devices can I install programs on at the same time? i have mac, 2 pc and ipad. 

I also have this issue. It's super annoying. Adobe, please do something about it, asap. It's unthinkable that company I work for is paying not little money for the software and it's crippling my system [i7 7700k, 32 gigs of ram, nvme drives, etc.]

Just downloaded and installed Illustrator CS6...except that it's in Portuguese. How can I change the Language to English?

I downloaded the trial, never got to use it as it caused my laptop to crash, when I reinstalled my Operating System. It says the trial has expired. How the heck can this be?

I just got off a very disappointing chat with your support team. I went into my account, tried downlaoding LR 6 which I paid for and bought (it was NOT cheap, bought directly from Adobe) and had used for a while. I wanted to download it on to my new computer and when I try to download it, it says installer is no longer available. I get that it is no longer supported, but I speak to customer service about this and they say:"I understand but as you are using Lightroom 6 which is not supported and has been discontinued by the developers and the activation servers has been shutdown. You will have to opt for a active subscription through which you can install Lightroom and Lightroom Classic." So this effectively means software which I paid for, which was perpetual, has been removed in order to force me to go down a cloud subscription? Please tell me I am wrong and that I am totally misunderstanding this?

I have followed all the recommendations about repairing , uninstalling and reinstalling the Creative Cloud Desktop App. Whenever I try to install the 3 updates that are pending, they get as far as 'waiting' and no further, even after waiting hours. I am running macOS Catalina version 10.15.7 . Any solutions?

I have been given a redemtion code by Adobe support (long story) but when I attempt to redeem it i get the message, "This code has expired". Despite *MANY* chats with Adobe support I am always re-issued the same code, and told to wait 24-48 hours between each call, often with nothing happening resulting it yet another chat... Does anyone knpow how I can get the issue escalated within Adobe as no-one of the chat system appears to be able to do this?