Questions

I bought Adobe Premiere Elements 2022, it was at the end of 2021. My PC crashed, got a damage in the main Drive and lost all data. I am trying to reinstall Adobe Premiere Elements 2022 but nothing have worked.

I just reinstalled my computer and wasn't informed that my allgorithmic account was disabled and I am unable to access Substance Painter 6.2.2-611. I need a licence key file, since the server for registration is not online.I was unable to find the .key file in my adobe account

Bridge does not appear under the list of downloadable apps listed by Creative Cloud on my Surface Laptop 7. Is there a plan to make it available soon? Most other apps in my Photography pack are there.

I recently bought the student plan on the 3/4/25, however I am still not recieving my purchased app. I was confused as I have the billing receipt and the statement within my banking app. However I interacted with the virtual assistant and they state that I have no plan on my account. What do I do?

One of my colleagues has an Adobe Standard 2020 perpetual license on her old laptop. She recently received a new laptop, and we're trying to transfer the license to the new device in these steps:1-Signed out of Adobe on the old PC.2-Signed into Adobe on the new PC.3-When prompted, we entered the license key—but it keeps asking for the key in a loop.Any suggestions on how to resolve this?

hello one and all, i first tried to contact adobe directly and personally, but i could not find that path.   i rebuilt my Mac Pro (mid 2012) with the latest Mac OSX 10.14.6 Mojave in 2020 and then successfully installed adobe apps, i.e., photoshop, illustrator, audition, acrobat, premiere, etc., and so forth.  although the updates from adobe ceased, i was fine with it because i've never needed the upgrades or technical support from adobe.  everything worked fine. i recently rebuilt my mac again, again with OSX 10.14.6 Mojave because that is the latest OS provided by Apple for my Mac Pro (mid 2012) machine.  however, i can not even get to the web pages to start the installation application.  my college, Florida State College at Jacksonville (FSCJ), pays the expensive annual fees to adobe for many many years and my mac workstation is very powerful and expensive to replace.  so i do not want to replace it. therefore, i'm asking, perhaps be

 what should i do? anyone please help me

I want to get Adobe Illustrator 2019 and Photoshop CS4 so If I pay for the subscription for these I can get those versions? That is because I have to practice with these versions for my exams and the school uses those versions.

Adobe,Please bring back the option to keep previous versions of apps to Creative Cloud.  I have kept those older versions this long for a reason.  I have a few legacy projects and plug-ins that didn't respond well to updating.  It is super handy to have access to previous versions on the rare occasion that I need to revisit an old project.  I even had the option selected to keep previous versions.  That option is now gone.    I went to reinstall a previous version as I have before and saw that I had to remove the new version to do this.  This is a huge bummer. While I am looking forward to all of the great things in CC2018, my first feelings when encountering it are anger and frustration that purposefully organized software was remotely removed AFTER I had set a preference to keep it.   A change like this should come with at least a warning.Again, Thanks for all of your great work and frequent updates, but please don't take away th

Hallo, ist es möglich die Adobe CC Programme auf zwei Festplatten zu verteilen. Auf der SSD-Festplatte C habe ich nur noch 79,6 GB freien Platz zum Installieren. Sämtliche Programme der Creative Cloud sollen 50 GB Platz beanspruchen, wie viel Platz brauche ich für ausgelagerte Daten?Kann ich da alle Programme so hin quetschen oder doch die HDD-Festplatte D mitbenutzen oder gibt es dann technische Probleme?

Hi, I cannot activate my old Lightroom when swapping all my stuff to new notebook. When I enter S/N then installer complains about invalid key. AFAIR I did it several times when changing HW, I believe I deactivated old instance and activated new one without issues. Now referring help page says something about inability to activate old software. I do not think licence was time limited in classic to ban activation. Please tell me how to proceed to run LR on new hardware.  I do not want to experiment with activated instances not to loose them. Thanks Kind regards-Tomas 

I bought the premiere pro 2025 subscription. I have not studied this program yet and wonder if I am going to have to buy a separate program for photo work. Thank you very much.

I downloaded the app three times, but I am still not able to install it.

After purchasing and installing 25, it says I don't own it and won't start the program. I am a CC subscriber on my work profile, and use those products at work.  I also have a private profile with the same login information, and when I purchased 25 it showed up under my "personal' profile for some reason. I have the receipts and download link for 25, but when trying to open it after installing it i get the "Start Your Free Trial..." screen. See screenshot attached.None of the options on that madatory screen lead to opening the program, i've tried them all.  Thinking it was somehow related to the fact that the program showed up under my personal profile, I chose the "log out and log in under a different account" button.  However, my business profile (CC user) and my personal profile use THE SAME LOGIN, so when i log in, it goes through the same protocols.Give me a solution or refund my $$.  I should NEVER have uninstalled Elements 22 😞

Alright, so I've been going around and around in circles on Adobe support with no helpful answers, I've also called what I thought was Adobe support only for them to tell me that they cannot help me. SO, my computer is in the shop being repaired but they have to wipe it clean and then they can reinstall my programs, however they won't be able to reinstall photoshopCS6. I've read that you can deactivate from your Adobe account, which I've tried, but when I get to my account none of my products are under the registered tab, there is no deactivate device option under manage plan for creative cloud, I see nothing. I'd like some real help here. Going around on these forums I'm seeing a lot of what seems like automated answers from Adobe "experts". Clicking "Contact Us" has done nothing but send me in circles and it's the most maddening thing. I've even tried putting in my serial number where it says register an older product, and it says that my serial number has already been registered, so

The path is: C:Users/Username/AppData/Roaming/Adobe/CRLogsThis CRLogs folder takes up 31GB of my hard drive.Inside the folder :What are those files?Is it save to delete those?Because I'm running out of space in C.

I recently created my Adobe account and downloaded the Creative Cloud app to start using the apps on my Windows 11. But unfurtunatelly the app does not open, and I already tried everything I could find in the internet, including in other similar posts in this community. I have checked the system requirements for the Creative Cloud app and my computer does meet the requirements. I have 8GB RAM and more than 50GB of available hard-disk space. I do have a good internet connection and an Intel i5-10 64-bit processor. The error I see after trying to launch the app and waiting some minutes, is described in this Adobe page and I already followed all the steps there, which are: 1. Repair Creative Cloud desktop app (using the Repair button that appears in an error window that I see).2. Uninstall the Creative Cloud desktop app, and then reinstall it (I did it multiple times, installing different versions I found in the end of this Adobe page). ( I downloaded the Ado

I installed Creative Cloud desktop and am using it to download/install several adobe CC programs.  I installed Premier and Illustrator without issue, but get hung up on After Effects.  It downloads fine but during extraction it stops and gives me a "Installation Failed" error "Errors encountered during installation.(34)"If I go to "read more" button I get this message:Exit Code:34Please see specific errors below for troubleshooting.-1 fatal error, 0 errorFATAL: Payload "Camera Profiles Installer_9.0_AdobeCameraRawProfile8.0.0All 9.0.0.60 {36BF72E8-4EE9-4868-AB3F-1ABF6FABDE7E}" information not found in Mediia_db.I downloaded the Adobe Creative Cloud Cleanup Tool and did a full cleanup, then reinstalled Adobe CC Desktop and started over but this happens every time.  I've repeated twice.Any ideas?  This is extremely frustrating!

Got a refurbed computer, which has Windows 10 Pro on it. I tried to install Elements 12 and it goes through the whole process. I have to got to the website it says to, get the code, and then it says "You're all set" yet nothing happens. When I double tap to get Elements open, the whole process starts again. I recall that every time I would install Elements 12 it was a hassle, but foolishly didn't record what I did to make it work. This is probably the 5th computer. I tried everything I could find online and asked ChatGPT. That last attempt, just now, was in safemode. Understand, it installs fine, but just won't let me actually get to the program. I am kicking myself for not buying Elements 24. I just kept spending money on bills and one Christmas and now here I am not able to use a product I own.

Our two systems has crashed so we unable to install Adobe photoshop CS6, our serial no:<removed-kglad> and register mail ID: <removed-kglad> and serial no: <removed-kglad> and register mail ID: <removed-kglad> now the mail id has deactivated and change to <removed>for your reference contactThanks & Regards<removed-kglad>

I recieve this error messages 

I'm founding troubles to reinstall the Adobe Photoshop Lightroom 6 on my new HP Zbook, I receive always the info to resgister my credential on Adobe without success

We are using Adobe Web Premium 5.5 now we have updrage the new machine with Windows 11 and Unable to active Adobe Web Premium 5.5 

macOS Monterey 12.1 How do i fix the host file and finish removing adobe, please help.

When I try to login to CC on my laptop computer it tries to log me in using a different email. Oddly enough, the email it is trying to use is my email with "+old+ inserted before the "@". When I login on my desktop it works fine. When I login on Safari or Chrome on my laptop it works fine. Logging into CC it does not allow me to sign out. It will let me quit the application but when I start it again it has the same incorrect email. It keeps saying that it is sending me a verification email. Of course I am not getting it as it is not a valid email. I have tried contacting Adobe and have not had any luck. I have updated my OS and should be on the current CC as well. Anyone have any ideas of what might be causing this?