Questions

I have an Adobe Update Server set up in my LAN, and I deployed the "AdobeUpdater.Overrides" file to my client machines. On my test computer, I can see from the log that RemoteUpdateManager can connect to my AUS, and download the updates, but then, it fails to install them. I'm not sure what's wrong, and I'd appreciate the assistance. Please see attached log of last two attempts:04/07/16 10:12:18:639 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 575515 |04/07/16 10:12:18:649 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 575515 | ##################################################04/07/16 10:12:18:649 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 575515 | ##################################################04/07/16 10:12:18:649 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 575515 | Launching the RemoteUpdateManager...04/07/16 10:12:18:649 | [INFO] |  | AAMEE | Uti

Hello,I have a problem during the pack creation in Creative Cloud Packager, there is two "same" selectable organisation.The first one named "Centre Professionnel du Littoral Neuchâtelois" offert a licence type "named license" or "device license".The second one named "Centre Professionnel du Littoral Neuchâtelois" (same) offert only a license type "named license".My question is why do I have two organisation ?Thanks a lot.Pellaton Romain

We're interested in licensing Adobe InCopy CC (2015) for a few users, but we want to first deploy/install the trial version so these users can use/test InCopy and make sure it meets their requirements. I could manually download/install the trial on each workstation, but we much prefer to use central/silent deployment strategies as much as possible, to be more efficient and least disruptive/intrusive to the user as possible.Can we use CC Packager to generate an installer for a trial version of InCopy CC and if so, how would I go about it?Thank you!

Can you install Adobe Acrobat Standard DC on a Windows 2012R2 Domain Controller as a shared printer?I tested Adobe Acrobat DC (Free Trial Version) on Windows Server 2012 R2 Workgroup and was able to set it up as a shared printer, successfully printing from a Windows XP laptop.  Installing Adobe Acrobat DC Standard to a Windows 2012 R2 Domain controller, I am able to set it up as a shared printer, but all of my Windows 7 client print jobs return as "Your file waiting to be printed was deleted". I do see in my Devices and Printers "Adobe PDF on SERVER (redirected 2).Local PDF printing from the Server works just fine.Is the functionality I'm expecting unsupported?

My font kit unexpectedly detatched and I need to resync.  This is being stopped b/c I cannot update CC as it's stopped on that 5% mark and showing not connected to network.  Forums are saying that uninstall and reinstall is successful but I cannot because an error appears showing that CC cannot be uninstalled with other programs installed that require it.  Please help - I've tried closing all programs and restarting multiple times with no success.  On Windows 7.Photoshop and DC were uninstalled, Illustrator is not responding.

Hello,Is there any best practices or things to be careful about when deploying Reader DC to non-internet connected PC's? Currently we're using Reader X, which we are patching regularly via a domain startup script. Specifically, I want do know:1) Can Reader DC be deployed in the same way we are currently doing for Reader X (i.e. first install the base package file via msiexec.exe /i in a startup script then install the latest patch files using msiexec /p also using a startup script)2) Does Reader DC require authentication via the internet, or can that be turned off via the Adobe Customization Wizard or Group Policy?3) Can I turn off all cloud related features and anything else that requires an internet connection via the Adobe Customization Wizard or Group Policy?4) Is there anything else important to know about?Thank you.

Trying to create an enterprise deployment of Acrobat DC. Using the Customization tool I created an MST that included reg settings that held all of the shortcuts that I added to the Quick Tools (not to TOOLS, but to Quick Tools). Those reg settings are coming through when I run setup.exe on a clean machine, telling me that the .mst is being pulled properly, but the icons are not appearing in the Quick Tools toolbar.

Hello, I have Acrobat 9 Pro CD which is suitable for windows XP Installation.We are going to upgrade windows XP to Windows 8.1, which setup file should i use inorder to do the installation ?Also how do i proceed with the serial keys that are allready used with windows XP ?

I work at a school that subscribes to Creative Cloud (in fact, my entire division has access to creative cloud). I have Creative Cloud and various apps (Photoshop, Illustrator, Acrobat, After Effects etc) installed on my teacher computer. I have a subscription so that I can use Creative Cloud at home. I would like to sync my libraries. The problem is, when I come to school and try to open up Photoshop or any other Creative Cloud app, I get an error (I have posted a screenshot). I have two computers (my home computer and my laptop) that are using the two licenses. But my school has a site license. All works fine if I just click on the "X" in the top right, then relaunch. But it is just a pain to have to do this every time I start Photoshop. I am assuming that on the first launch, it is trying to look at my personal creative cloud license, then when I click on the X and launch, it is looking at my school's site license.We recently reimaged our computers, which is when this started happen

We have a CC Desktop version at my school and no Creative Cloud desktop application. It isn't available in the Creative Cloud Application Packager.These directions: Encore CS6 not installed with Creative Cloud. Are only for those with consumer accounts, but not for our Enterprise edition. I have looked in the options for the Creative Cloud Packager and it isn't in there. We don't have the Creative Cloud desktop application.

I will need to design serveral online forms how do I do this through the adobe

Hi,I'm in a school environment and just replaced a fleet of PCs.  Unfortuantely we missed entering the serial number, so our 30 day trial has expired.I've used the resgistry and recorded the changes when the key is entered, but it's stored under current_user which is no good to me.Any ideas?Thanks

I would like to confirm the version of Acrobat XI in the registry, I saw information below. https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/identify.htmlGUID is for slightly different by the PC, can not be confirmed at once by a plurality of terminals.GUID is kind too many.Isn't there any other way?

I have a problem with installing the company volume license - The licenses is from 2011, and I'm trying to connect it with the newest version of photoshop, indesign and illustrator.Can anyone help me?

I have used this same package to install on several other computers.  This install fails with My PDapp log :03/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Build Version - 1.9.4.503/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Logging Level verbosity Set  to 403/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...03/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Bootstrapper launch location is :: \\busnsrvr\Install Server\Windows Apps\Adobe CC for windows package\Windows PC package\Build\ASU\Set-up.dat03/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Build Version - 9.0.1.5703/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Logging Level verbosi

Hi - can someone please send in the cavalry?  I have a copy of CS2 Premium (Educational).  Have been happily running this on my old XP based Dell 745, well happily until its demise a while ago following a massive drive failure.  No big deal or so i thought, just programmes lost all data backed up on second drive.  I have now tried to install CS 2 on to my shiny new Dell Precision running Win 7 64 bit.  Discs all loaded, serial number entered  but couldn't activate.  No telephone activation available anymore, no chat support available - well I couldn't see it anyway and I couldn't find any other support FAQ that seemed to offer an answer or any help.  I was still not overly concerned as the activation window said I had 30 days of use of CS2 to sort this out and i would be asked for an activation code the next time I launched a CS 2 application.  So far so good.  Having gone to have another good look around the Adobe web site looking for

I bought the package for student Adobe Creative Cloud one week ago, and have not even given me my license code and I can not use satisfactorily programs only in trial mode and ask me to pay again or buy another plan. I need a solution immediately please.

I would like to keep auto-updates enabled for Adobe Reader XI but I do NOT want users to see a prompt to install Adobe Reader DC. Is there any way to do this? It is popping up an our terminal servers, it is popping up on our desktops and it is popping up on the computers of our remote workers. This is extremely irritating and is causing support headaches.I already have a customized MSI installation that I use. Any additional options to accomplish this?Thanks in advance!Chris

I use Adobe cloud to disturb application but the user i assign an application, the software didn't appear to her profil

When editing PDF's contained in Sharepoint 2013 a hyperlink is used by Sharepoint to open the file in Adobe DC. We are having issues with making this work consistently. The link looks something like "acrobat:ofe|u|http:///Server/Folder/Folder/Document.pdf"The expected result is that the file is opened for editing in reader DC with SharePoint integration. What actually happens is that Adobe opens and the complains it cannot find the file. We are using Win 10, IE11 (and behavior is the same in Chrome).Some googling has indicated that the hyperlink format is possibly incorrect but I cannot find a reference to state what is should be corrected to. Does anyone know how to resolve the issue or where a reference might be to help?

Hi i have a mac & i got this massage after i tried to backup my photoshop cc system photoshop could not complete your request because the file was not found what can i do

When initially setup Create Cloud for Teams apps on 5 systems in our organization our proxy would not allow open authentication to the adobe servers.   I was forced to enter my network credentials which were stored on each system.   Now, the systems are attempting to update the applications, each time attempting to use my stored credentials.   How can I update or remove the credentials from each system?    Each time the update attempts to execute, my network account receives a bad password, then locks the network account.   Any assistance would be greatly appreciated.    The systems are Windows 7 Professional, a mix of 32 bit and 64 bit systems.

it says to re-serialize my system. hence cannot open adobe products.

How can I use the Acrobat Customization Wizard DC to include an Adobe ID sign in?  I want my users to install it through our deployment tools without having to enter in an e-mail address and password after launching the software for the first time.  Thanks.

My previous adobe creative cloud products sent an actual invite to users, Pro is sending a download link - why?I'v packaged and deployed it already, they need an ID and to accept the invite.It's just wrong !