Questions

After two chats, a phone call, and two emails with the technical document tech support branch, I've learned that signing out of framemaker and reformatting your hard drive will not reset activations and Adobe will not help with resetting the activations. They feel that a perpetual license is not perpetual and offer to solution other than purchasing a rental version that seldom is updated.

Tried rebooting the computerChecked processesChecked Windows Defender protection historyTried re-downloading the files.Ran it as Admin. Opened CMD as admin and ran it as silent installation.Nothing works.  

I just got a new computer and upgraded from Framemaker 2020 to Framemaker 2022. I have several books that I created in Framemaker (unstructured) and I use the Publish command to generate  PDF and HTML5 output. It was all set up so it worked perfectly in Frame 2020.  I made a test copy of a couple of my books and opened them in Frame 2022. It told me I had to convert the files for the new release and also asked if I wanted to convert the Settings files from 16.1 to the newest version. I converted the files and tried to generate the PDFs with converted settings or non-converted settings.   When I first generated the PDF, it mostly generated, but the ChapterTitle, Head1, and Head2 paragraphs tags did not display. Also the headers and footers didn't display. I thought maybe I needed to adjust how they were mapped. I tried a few things (but still didn't get those components to display in the PDF).  I made a few more copies of the original book (before

Has Adobe committed to making FM ARM compatible?

Last April I asked for help counting figures in our documents.  The code you helped me with has been a real help.  In addition to getting a figure count, I also get a table count.  The customer uses these to help determine the level of effort for editing various documents.  Recently, I was asked if it's possible to extract the Title associated with each figure and table.  I tried boring down in the data browser, but can't find where that information stored.  I'm currently using the following code to get the counts:function countFigures() { figureCtr = 0; var figure = doc.FirstGraphicInDoc; while (figure.ObjectValid()) { Alert ('Stop script and check for figure name.'); if (figure.constructor.name === "AFrame") { figureCtr++; } figure = figure.NextGraphicInDoc; } return figureCtr; } function countTbls() { tableCtr = 0; textList = doc.Main

We have recently switched from Framemaker 12 to Framemaker 2022 in our company.With Framemaker 2022, the import of graphics no longer works properly. It works with Framemaker 12 with the same graphics. When a graphic with a resolution of 300dpi is imported, Framemaker 2022 sets the DPI number in the object settings of the image to random values (308dpi, etc.). The value must then be manually reset to 300dpi. In the default settings for image import, “300dpi” is already selected, but this apparently has no effect. Do you have any idea what the problem could be? Thanks in advance.

When importing a Word document containing tables, an extra paragraph containing the table anchor is added before the tables. How can this be avoided? 

Dear all,In the scripting documentation (Scripting Guide, FDK documentation) you find the same attributes/properties in the description of neary any object.For example: NextGraphicInFrame; NextGraphicInDoc, NextGraphicInGroup is listed for Doc, Frame, Line, PolyLine, Ellipse etc.I wanted to treverse the graphic objects within an anchored frame:oDoc, oFrame is the current environment.oGraphic is a selcected grahic item (polyline) within the frameI want to select the next graphic in the frame.oFrame.NextGraphicInFrame creates an invlid objectoDoc.NextGraphicInDoc creataes an undefined objectoGraphic.NextGraphicInDoc finally is the solutionWhy is it necessary to fiddle around with such outrageous information?Neary any basic function must be verified by experimental scripts - or the help of You all.I'm in the comfortable situation having time for such experiments - but anyone in need of solution in due time...Klaus

This is an unofficial post. Here are the details: https://helpx.adobe.com/framemaker/kb/fixed-issues.html

Be aware that FrameMaker 2022 Update 4 is not compatible with 64-bit FrameSLT and FrameScript 7. These were working for me in Update 3.   Cannot initialize API client C:\Users\Rick\AppData\Roaming\Adobe\FrameMaker\WestStreet\FrameSLT_FM2020.dll. Check for errors in the APIClients section of the maker.ini file in FrameMaker install location or your %appdata% folder, verify that the client program exists, and make sure you have enough swap space to run the client.Cannot initialize API client C:\Program Files (x86)\ElmSoft\FrameScript7\fsl7_160_64.dll. Check for errors in the APIClients section of the maker.ini file in FrameMaker install location or your %appdata% folder, verify that the client program exists, and make sure you have enough swap space to run the client.Cannot initialize API client C:\Program Files (x86)\ElmSoft\FrameScript7\fsl7_160_64.dll. Check for errors in the APIClients section of the maker.ini file in FrameMaker install location or your %appdata% folder, v

Hello,  Our company manuals often reference one another and I am wondering if it is possible to use DITA to make an overarching book with multiple books within it (which would be all our company manuals) so that variables and references change at the top level and then everything is updated automatically throughout our other manuals?  Basically a map of our company manuals within one book....or books within a hierarchical book?  Any information would be helpful, even though this process is down the line, so that we can start thinking in that direction. Thanks!

Hello,I have a large number of FrameMaker books where the screen shot images were imported by reference over the years. My company is now retiring the server where the source files for these books (and the screen shot images) are stored. I understand that moving these files from one location to another would break the references to the screen images when I open the FrameMaker book in its new location.Is there a way to update a FrameMaker book so that the screen shots imported by reference would be auto-converted into an import by copy somehow? I am hoping to avoid manually correcting each screen shot individually after I move these files, but am not sure if there is any other way to do so. Please let me know if are aware of anything like this.Thanks,Ben 

Hello! Is there a work around to be able to add change bars? For some reason, it did not show the change bar when I added it to the anchored table. 

I'm working on a book with a lot of graphic images that are being either created or edited in PhotoShop/Illustrator. Some of the TIFFs are causing problems printing, and I'm not sure where to start looking for answers, but this particular issue is bothering me.... Graphic artist says he is creating the images at the dimensions I specify so they'll fit in the page layout the way our publisher wants. He says they all are at the specified dimensions, 300 dpi. When I import them into FrameMaker, FM wants to default to 72 dpi but no worries, I know I can just choose 300 and all should be well. Except it's not, because the dimensions of the image are not correct.  Graphic artist is giving me, say, an image that is 3.5" x 2" at 300 dpi.I import the image by reference into FM, specify 300 dpi, and the image comes in "scaled" to 24% with dimensions 2.1" x 1.2" Why is this happening? And what do we do about it?

I have a structured FM book. The master pages (should) have a text box in the margin. Some chapters of the book for whatever reason have master pages without this text box. The names of the master pages are the same in each chapter, just that the text box is missing in some. I can open the incorrect chapters and use File -> Import -> Formats .... > Import, from a chapter with the correct master page.FM imports the corrrect master pages. The text box is displayed in the master page and on the body pages.I can save, close, reopen the corrected chapter files, I can run Apply Master Pages on them, and the correct master page remains unchanged in that corrected file. However, if I run Update book, the master page reverts to the old, incorrect master page. This only happens in the files that originally had the incorrect master page. The files that started with the correct master page are still using the correct master page.  I have tried all four possible combina

Hello, I have created a DITA concept document using structured xml FM 2022. I have downloaded JRE, however I cannot publish HMTL.  Questions- If I have a third party published do I even need to see the HTML output?  I will be supplying them with dita xml files. Can anyone point me to some instructions for applying styles (for PDF output) when authoring in structured xml.   There must be a way to produce the tagged data and make a nice PDF from the same file.   thanks very much keli  

FM2017.0.6.798Structured FM (not XML/Dita)I have an element with autonumbering of <n+>. n is set to 1 at the start of the document. I have a scenario where, when the autonumbering reaches a certain number, I want to change the numbering format, e.g. when the autonumbering reaches 20, I want to change the autonumbering formation to (Warning - High Count) <n+>.  I can't find a way to count the number of instances of the element itself, only the ancestors (of which there will always only be one in the whole document). All instances of the element is on the same level, so doing a level count doesn't work either.  Is this possible? 

When i click on new in community the photos didn’t update since yesterday

Hi all, I can find most Console messages in 17\consfile.txt. However, XML parser messages are written to the Console but on the consfile.txt file. Does anyone know if these messages are written to a file, as well as the Console? Thanks.

I'm mystified. I have an FM topic that lists a series of error code tables. It's organized something like this: Heading level 1Body text for description of the multiple error code tables to followHeading level 2 (1st category name for error codes, followed by the anchor mark, aka, upside down T)Table 1Heading level 2 (2nd category name for error codes, folowed by the anchor mark)Table 2Heading level 2 (3rd category name for error codes, folowed by the anchor mark)Table 3 ...... and so forth. The problem lives here in this section:Heading level 1Body text for description of what follows[MASSIVE GAP ON FIRST PAGE]Heading level 2 (begins the next page)Table 1 I've read numerous forum entries and watched a few videos, and I'm still baffled by the fact that I can't simply bring that first Heading Level 2 up beneath the body text below the heading level 1 and remove that gap on the first page (which, as I've said, leaves the first page empty except for the heading 1 and text.

I'm having few issues that I hope to resolve...1. I can't produce a PDFx1a2001 from FrameMaker without it giving me errors that "Annotations were found inside the BleedBox, TrimBox, or ArtBox on the following pages"... and it's practically every page in the document because there's an extensive linked index and a lot of cross-references. We are only concerned with printing to a digital press at the moment, so I'm not concerned with linked references for the print version. It would be nice to understand why this is an issue though, so when the online version goes live it will be interactive. (And I won't have to create a separate PDF for online... although that wouldn't be a tragedy if it comes to that.)2. Depending on the distiller settings I use, I get missing font errors (Times New RomanPS MT and Times New RomanPS Italic MT) even though I have the fonts installed and Distiller has the folders in the Font Locations. I have everything set to embed (and subset) all fonts. In FrameMaker,

Hello, I received a FrameMaker book that will be translated from English to Arabic. This is new for me. I am working with RTL languages in InDesign, but never in FrameMaker. My knowledge of FrameMaker is not great. Most of the projects I worked on required simple formatting, cleaning nothing too complicated. I noticed that FM has support for RTL languages. I noticed that I have an option to set the direction of a paragraph from LTR to RTL. Does it have an option for characters? As I read in a post on this forum, in order to fix ©Apple CarPlay to read Apple CarPlay© I need to insert RTL markers followed by LTR markers.  What are they? Where are they located? In InDesign, I simply select the Latin text and set it to read and write LTR. How do I set the book and/or each chapter document to read from LTR to RTL? In InDesign, I press CTRL+SHIFT+P, select RTL reading order, and the document is set for RTL language. All columns, headers, and footers are set for RTL. I

Hello Guys, I have generated an HTML5 but the indentation, as well as the font of some paragraphs, are different from the rest of the document. Is there any particular reason for this inconsistency? In the FM document, everything looks the same... Thanks

FM 17.0.6.798Structured FM (saving as .fm not .xml) Is it possible to generate a List of Footnotes in a book? I have several footnotes in a FM book and would like to generate list of all footnotes and the pages they appear on, similar to  a TOC or Index. I tried using the List of Elements & Paragraphs, selecting the Element I use to insert Footnotes,  but all I got was a blank document.

I have been working on developing a template which allows the user to work with a List of Effective Pages. This feature is essential in many types of documentation. Lists, however, are not exported as HTML5. Some lists are, in a sense, exported , like the TOC and the Index, but a list of figures, tables etc will not appear in the HTML5 publishing output. I believe this is unfortunate and it makes HTML5 publishing a poor option in many scenarios.  Can it be fixed? Beyond workarounds like pasting the document into other documents and similar "magic"?