Questions

I recently installed adobe fresco on my ipad and used the trial version, but I upgraded to the fresco 1 year premium subscription . The premium brushes and increased storage is not showing. I logged in and out both in fresco and on my apple id, I switched off my ipad, uninstalled fresco and reinstalled it but it is still not showing but under my subscription it shows i paid for the 1 year subscription .

This has happened at least three times now - I'm trying to create an animation in Adobe Fresco on my iPad, maybe about 20 or 30 frames long, when the app suddenly crashes. This happens all the time and I can deal with it, but it also hides every single layer and erases everything on it, including the background and all... the frames... of my animations... effectively killing hours of work for seemingly no reason... Additionally, it turns the screen entirely black and prevents me from being able to edit this project anymore. Also, if I bin this afterwards, it becomes unrecoverable. How do I make it not do this??? Is there any way I can get it back?????? 

  I tried everything and couldn't get passed the loading documents thing. Then Fresco would crash. I fixed it this morning though!! I was just bored and playing around on my pc and decided to clean up my files and folders. I switched from cybersecurity to graphic design in college so I decided to delete my virtual hard disks and free up some space. Here are my steps to fix the issue:  1. Go to search and type Turn Windows Features On or Off  2. Uncheck the Hyper-V box  3. Uncheck the box that says Windows Hypervisor Platform  4. Restart your pc and load Fresco.     I read up on Hypervisor after it worked. If you dont run virtual hard disks on your pc then turning this off will not "break" anything. Apparently some programs don't like to work when HyperV is on as it uses more RAM and as we all know Adobe programs are resource hogs. Good luck I hope this helps others out there experiencing this issue.

I'm attempting to move a selection using Fresco 5.0.1 on a PC. I point inside the selection box with my pen or mouse cursor and attempt to move it. It will resize the selection instead of moving it. I'm not using the circled corners or sides which are intended for resizing. The arrow keys seem to work, but slowly. Rarely the selection will move but not consistently.

When I opened Fresco today, I noticed the "More Fonts" option is grayed out and I have access to almost no fonts. Certainly not anything interesting. Any idea how to fix this? 

Hello everyone!I installed the Adobe Fresco software on my computer (Windows 11), the software opens but only some of the buttons work, for example I cannot select brushes or colors or select other options.why is it happening?

Hello,In Adobe Fresco the blue horizontal and vertical snap guides appear in the middle of the document, but how do I snap an object to the margins?Merry Christmas and thank you so much!

Hi, I have some problems downloading Fresco on my PC, I have an RX 580 and I download all the latest driver but still says that my gpu can't match with Fresco. Should I just wait for some Fresco's update or should I change my gpu?

I installed the application on my computer. I want to use a ruler, but I can't rotate the ruler to the angle I want. How can I do this?

Hi!My undo and redo gesture functions seems to be disabled for some reason, even though the settings are correct. Other gestures like the pipette and zoom work fine. Does anyone know what might be causing this issue?

Hi I just downloaded RSCO Brush packs and imported them to my fresco library. They were all there, then I restarted the app a few minutes later and they all disappeared. Is anyone else experiencing this issue? Is there a way to fix it? Appreciate any help, thank you! I'm on version 5.2 of Fresco using an iPad Air (4th generation) OS version 16.7.2

I recently updated fresco to the 1.9 version of Fresco. I noticed that after downloading my work, which was done completely with vector brushes, the png was very pixelated. This wasn't an issue before the update. I tried saving the documents in different forms (pdf, png,jpg,etc) but all are very pixelated. On fresco it doesn't look pixelated until I try to download it. Please help!

Hi, is there anybody out there that can share their experience with drawing in Fresco and using a Pen tip that has more resistance and feels like your drawing with a real pencil? Or, for that matter, is using a screen protector to have a more paper like feel? Would really like to have some recommendations 😉 Thanks in advance. PAPIE(R) AAN ZEE

Hi! I am looking for some help with opening up my animation project in Adobe Fresco. After exporting my project to a PSD file I cannot open my Adobe Fresco file without a window popping up. The window says "Frame Animations not Supported," and the descripunder it says "Documents with frame animations are not yet supported in Adobe Fresco. To continue, copy your layers into a new document in Photoshop." I want to be able to open up my original file in Adobe Fresco. Can anyone help? 

Hi, in PSD I am able to select all pixels in a layer and color inside of that selection, so I don't have to worry about 'coloring outside the lines.' I can't seem to figure this function out on Fresco... Any advice?

hi, i really wanna use fresco but i am unable to select layers at all, i have'nt done anything in the project, just opened it and it doesnt let me use the layers, only make a new one on top of the first one. someone else that has fresco on their tablet has told me they have the same problem on the computer, but the tablet works fine with fresco. does anyone know what  i can do? thanks

I want to keep the Apple Pencil sensitivity but not the sideways pressure. It smudges the pencil. How do I disable only the sideways sensitivity.

Exit Code: 191 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 5 warnings(s) FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'Assets', version:5.0.1.1338 FATAL: Error occurred in install of package (Name: Assets Version: 5.0.1.1338). Error code: '191' ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETRB92E.tmp\1\frescoApp\gemini-win32-winui-app_5.0.1.1338_x64_Retail.msix#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.Fresco_5.0.1.1338_x64__pc75e8sa7ep4e because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and

Hi:  Running Fresco under latest Winows 11.I've found out how to create etxt, but how do I position it on the drawing?

Hi all, please could anybody help me solve this issue - I have installed Fresco on my machine, updated Windows, DirectX is up to date, but It won´t launch giving me this message: Adobe Fresco can not run because it requires a GPU supporting D3D Feature Level 12.1 My graphics card is a built in  radeon rx 590 8gb gddr5Thank you in advance,

Olá Gostaria de saber se o Fresco é compativél com o dispositivo Galaxy book3 360 i7 1tb?

Fresco don't work properly. After start a new window it's crush without any error. Also on 5.0.1 if i try use preset and save. I see error about not enough disk space, but i have 100 gb free space.How this fix?  

Dear Fresco community . My son has used fresco to create a complicated piece using the pixel line function pencil tool. Is there a way to convert the pencil lines to a black fine liner look? Ideally in one go rather than as individually going over each line.  Thanks in advance 

I like the pencil tool.It's pixal based and each time I merge layers I loose quality! What to do?I want to make pencil drawings for an illustrated book.

I love the way the pencil and crayon options look in the iPadOS notes app. Does anyone know or can play around or make the same feel for brushes/pencils in fresco? With all the settings that can be manipulated, there must be a way. Example below made in iPad notes app. iPadOS 17.