Questions

I've been having major issues with Adobe CC and Fresco for over 48 hours and tech support is virtually non existent now (Chat agents keep disconnecting or transferring me in an endless loop to different departments, which makes me think this issue has been put into the "too hard" basket?). I'm a professional illustrator and it's critical I have access to my files, but right now I can't access any of my files and it's very scary as I have an immense amount of work on Adobe CC and Fresco (10,000+ hours), and it seems noone seems to care. My issue: Files won't load in Fresco. Every time I tap on a file to open it, it gets stuck on 'Opening...'. I'm unsure if this is an issue with Fresco or if it's a syncing issue with Adobe Cloud files. Things I've tried: 1) Updating iPad OS software to latest version.2) Updating Mac OS to latest version3) Signing in and out of Adobe Fresco4) Deleting and re-installing Fresco5) Rebooting devices many many times.6) Connecting to 4 x dif

it always crashed evertime i zoom my drawing 

How do we create dashed lines on adobe fresco? Or is there anyway to add dashed line on it?

Why Adobe Fresco for Windows 10 is available only for Microsoft devices? I have an Asus ZenBook and I can not dowload it. Is there some real tecnical reason behind this decision? When would be possible to know if this app will be available also for other Windows Users?

Buenos dias, a mis cuadros digitales alguien les esta pintando muescas y caritas sin que yo lo sepa. lo que yo llamo un sabotaje digital. me di cuenta de casualidad al hacer un zoom. pero un dia yo pintaba y me salian caritas. es un atentado al arte. estan pintando mis cuadros digitales. y en un momento dado pueden decir que los he plagiado porque desconozco las muescas que puedan haber y que pintor no sabe lo que dibuja. tengo que decir que me pasa tambien en la aplicacion PENUP. pero aqui tambien. deberiais darme una explicacion porque sino tengo que denunciarlo y urgentemente. pueden arruinar mi obra digital. Antonio Huerta Beltran.

Hello Is there a way to delete multiple frames at once? If I need to remove a motion effect from a layer the only way I have found is to remove all frames. One by one. Only when there is just one left I can remove the motion icon from the layer  If I have many frames this one by one it takes forever and is frustrating I use a brand new iPad with the newest versions.  This is a feature question not a bug. So don't have the specifics version numbers but hope anyone can help me figure out a more efficient way to remove an animation  Thank you Fernanda 

Bonjour, je travail sur adobe fresco pour la création d'un faire part, il y a une photo qui est de bonne qualité dedans mais lors de l'export elle devient flou, je ne trouve pas de réponse à mon problème quelqu'un aurait une solution s'il vous plaît ? 😞  excellente journée et merci d'avance à ceux qui prendront le temps de me répondre ! 

In Photoshop all work good. Sensetivity, pen recognise and other. But in Fresco my tablet work like usuall mouse. Checked wacom setting - Windows Ink is on (tried off and on)

i'm on an ipad if it helps

Hola. Cometí el error de crear 2 cuentas de Adobe, en una tengo Photoshop, y en la otra Fresco.. Estoy intentando pasar los archivos de Fesco a la otra cuenta, pero no encuentro como hacerlo de manera eficiente. Quiero manjejar todo desde una sola cuenta, y cerrar la otra. Ayuda bienvenida. Gracias. 

Every time I open Adobe Fresco, I've been having some issues with the graphics. I don't know how to fix it 😞 does anyone knows how to help, please? Thank you all in advance.

I created drawings in another iPad app that allows me to use motion blur. I use the drawings as backgrounds for my small object photography. Is there or will there be a way to this is in Fresco? 

Hello everyone. I cannot seem to find an answer to my problem anywhere, it is quite difficult to find a way to explain it that doesn't give me results to do with lagging. To sum up I am using Fresco on a 12.9" IpadPro 2021 No matter the brush I choose, I am having this problem, to repeat, there is no lag, it is more like a "stutter".If I draw a line or colour in an area in one motion, without removing my pen from the screen, it appears to do so smoothly and responsively. However if I were to "undo" this, rather than it undoing the action in one go, it might be 3, 4, 5 perhaps a dozen or more undo's despite the fact my pen never left the screen.  I think it has something to do with my own hand breaking the connectivity of the pen? This does not happen if I do not rest my hand on the screen... however I can't draw like that, not really. I have tried gloves, this does not help. A thicker fabric or barrier does, but again, this is not practical.  This must be

I have a Wacom Cintiq 16 tablet (has its own screen but is not touchscreen) and am using a desktop. It has been frustrating learning to use Fresco, as every official and community Youtube tutorial seems to assume that the person has touchscreen control abilities (I realize a lot of people do, but I assume there are also a lot of us without touchscreen controls!).Apologies if this exsits, and I'm just missing it, but I desparately wish I had a comprehensive and detailed guide geared specifically for those who were using a non-touchscreen tablet on the desktop version, because I assume (and I hope) that there should be alternative workarounds using the keyboard to take advantage of all of the touchscreen gestures. Bascially, I want to do EVERYTHING I'm seeing people do in tutorials (where they are using Ipads) but using my non-touchscreen wacom and desktop, and I'd like to see a 'translation' for all of those things can be accomplished with just keyboard and stylus.I have done a little s

I am using Fresco on Windows with a Wacom One Display Tablet.  The tablet does not support touch.  I can move the ruler with my mouse but I can't rotate it.  Is there a keyboard shortcut to rotate the ruler?Thanks,Michael

I'm new to Fresco. What is the difference between copy layer and duplicate layer. Thank you.

After googling the problem I see im not The only one who experienced this issue... All the buttons freeze and don't respond when using a vector brush except for the canvas itself which continues drawing. The only way to unfreeze it I found was to tap twice to undo the last brush stroke and then the board unlocks and the buttons respond again. Looks like a serious bug, is there a way to notefy adobe to fix it?

Hello everyone, recently i just installed Adobe Fresco, but however I couldn't experience the app because of frequent crashing on launch. Here are some details about my problem:System Specifications:Operating System version: Windows 11 Home Single Language 64 Bit ( 10.0, Build 22621)Processor details: Intel (R) Core (TM) I5-8265U CPU @ 1.60 GZ (8 CPU's) ~ 1.8GZRAM size: 20480MB RAMGraphics Card details.Crash Dumps: My dump file for the crash: https://drive.google.com/file/d/1Da7ORiC4N2DeHGJuh08-sJ5HKNgJZw5X/view?usp=sharingAdditional Information:It opened when i launched it, but when i want to create new document, it force closed.It always crashed whenever i launch or create new documents, so it never let me actually use the app.Thank you for your assistance, i'm looking forward to use this app soon. 

Hi! Adobe fresco is constantly crashing for me over the last two weeks on the project I'm working on. I suspect it's a memory issue. Is there any recommendations around this for memory limited devices? IPS here https://drive.google.com/file/d/14wCkiqH0es5mHQUn9YhMv6AQcpObMRKQ/view?usp=sharing

I have to make an square and diferents objects with a specific measure bit I can't the way. the ruler only shows pixels.

Hi, For PC users, I think it'd be handy to have shortcut options/mapping .E.g.To have 'esc' button for all cancel actions, and 'enter' key for done.Ctrl+A for "select all"A shortcut for brush opacity changes. (Much like the brackets for brush size)A Symmetry tool.Thank you!

hi. When using fresco with HP spectre ×360 Convertible 13-ae0xx, the application force closes with high frequency. I am fed up with having to send a report each time.I have tried uninstalling fresco and creative cloud and using a different admin account but to no avail. I have run a clean boot and same thing.Can you please do something about this?I am using a translation site. Sorry if it's wrong.

I recently installed adobe fresco on my ipad and used the trial version, but I upgraded to the fresco 1 year premium subscription . The premium brushes and increased storage is not showing. I logged in and out both in fresco and on my apple id, I switched off my ipad, uninstalled fresco and reinstalled it but it is still not showing but under my subscription it shows i paid for the 1 year subscription .

This has happened at least three times now - I'm trying to create an animation in Adobe Fresco on my iPad, maybe about 20 or 30 frames long, when the app suddenly crashes. This happens all the time and I can deal with it, but it also hides every single layer and erases everything on it, including the background and all... the frames... of my animations... effectively killing hours of work for seemingly no reason... Additionally, it turns the screen entirely black and prevents me from being able to edit this project anymore. Also, if I bin this afterwards, it becomes unrecoverable. How do I make it not do this??? Is there any way I can get it back?????? 

  I tried everything and couldn't get passed the loading documents thing. Then Fresco would crash. I fixed it this morning though!! I was just bored and playing around on my pc and decided to clean up my files and folders. I switched from cybersecurity to graphic design in college so I decided to delete my virtual hard disks and free up some space. Here are my steps to fix the issue:  1. Go to search and type Turn Windows Features On or Off  2. Uncheck the Hyper-V box  3. Uncheck the box that says Windows Hypervisor Platform  4. Restart your pc and load Fresco.     I read up on Hypervisor after it worked. If you dont run virtual hard disks on your pc then turning this off will not "break" anything. Apparently some programs don't like to work when HyperV is on as it uses more RAM and as we all know Adobe programs are resource hogs. Good luck I hope this helps others out there experiencing this issue.