Questions

good morning,choosing Kozuka Gothic Pro in illustrator is a little bit hard cause the font name in illustrator font character panel looks like this screenshot:unlike what happens in the indd character panel: is it possible to view the font name in illustrator font character panel like in indd panel ?

Greetings and salutations! I have the latest Illustrator version 29.4 running on Imac retina 2018, 64 RAM, MAC OS SEQUOIA 15.4.1 recently I had to work on multi page document, so I noticed an annoying bug: when I am making a new arboard by option clicking previous artboard, I can do it once but soon after the curson starts acting weird, and I cannot select artboard again, and when I switch to regular select tool it just starts not reacting, not selecting. SO I restart Illustrator and it works fine until I try to do it again, create new artboard and agaisnt it begins to act weird, really breaking work flow...

Hi, I double clicked an item in my library, an illustrator file. Here I made a few tweeks and saved it and closed the file.In the library it has not updated and is not reflected in other applications/links.How can I fix this?

 How do I align the icons so they are straight up & down? What did I do wrong?

Hello!I'm working in Illustrator (24.2.3) and for some reason on a document I'm working on, the save for web option is grayed out and unusable, but works just fine in any other file. Any idea on a fix for this?Thank you!

Hi, I am having trouble exporting images as jpgs/pngs from illustrator. It feels no matter what I do when I go to export Save For Web (legacy) the image appears around 50% smaller than what I want it to be. I can open a 8.5 x 11 document, immediately go to Save For Web Legacy, and it will say that I am saving it out with those dimensions, but the preview and the saved image are clearly the wrong size. (I have also tried Export For Screens and it has the same results).  I have tried adjusting the dpi when I am making the file and thru Effect - Document Raster Settings but nothing changes the outcome. The dimensions of the file will say it is correct but the preview window and opening the actual image once it is saved shows something totally smaller.  any help would be appreciated, sorry if this was a poor description of my problem. 

Hi, I urgently need to install Adobe Illustrator 2022 (v26.x) for work purposes. Could you kindly assist me by providing the installer or enabling it in my Creative Cloud account? Thank you very much!

When saving a PNG with 34 characters in the file name to an iCloud Drive folder in Adobe Illustrator 29.5's Export > Save for Web (Legacy), I receive an error that reads: "Some names of the files being saved will be truncated to 31 characters for compatibility with Macintosh browsers. To change your filename compatibility options, click the Optimize pop-up menu, choose Edit Output Settings, and select Saving Files. [Cancel] [OK]" Clicking OK saves the file, with the name truncated. Happens every time, with multiple files whose file name exceeds 31 characters. macOS 15.4.1, M1 Pro MacBook Pro, 32GB RAM There is no "Optimize" pop-up menu with options for "Edit Output Settings" or "Saving Files." It appears this [truncation] function was imported from Photoshop's save for web code, without the dependent options to disable it, which are referenced in the error message. Adobe Technical Support was too frustrating to deal with, so I am turning here in hopes t

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Hi there, just wondering if anyone knows how this tilted text effect was done - where it says Beef Wahala Burger? Thanks!

I have been struggling to find a way to do the following in javascript: 1) Open an .ai file that contains a shape (in this case its a warped rectangle)2) Place a PNG file3) Move the PNG file below the warped shape4) Perform an envelope distort (Make with Top Object) on the shape + PNG file This seems stupid simple, but I can't figure out a way to do the Make with Top Object envelope distort using javascript. Any help would be amazing. Thanks!

When using the polygon tool to draw rectangles, Illustrator is giving me slightly unsquare parallelograms. This happens both when specifying the exact size of a rectangle in the popup window or dragging the mouse to create a shape, either within a space defined by guides or not.  Don't know if this coincides with or predates updating Illustrator or OS as both recently occurred. I can't find a setting that controls this. Please help.

A video I have has two objects, one without any effects and the other with drop shadow and outer glow applied. After moving the objects, the effects one becomes pixelated. I checked my Raster Effects settings and is set high, with anti-alias. This was occuring in my main document, so I decided to make a new one with only these objects, but it still occurs. Any ideas?  This has been a recurring issue on other projects I've been working on. I'm using ver. 29.4 on an M4 Silicon Macbook Pro.

Hello,My problem with the navigator panel is when you open this windows the artboart and the project you I am working on it apperars very small, it shows you a big white space with the artboard in the right corner (approximately). It should shows you in the window all the artboard. Can you help me please?

Dear good people,I need your help on figure out the issues I've been having in this couple days.The problem is whenever I scale objects (using transform and type exact % like 200% bigger or smaller), then result of objects measurements comes out weirdly with numbers including decimals. This wouldn't happen when I make rectangle but it happens to the offset rectangles. I'm working in millimeter.Lets say, I create 10mm x 10mm rectangle, then I offset the rectangle path inward using path offset under object,  type in -1mm to make 8mm x 8mm box within 10mm x 10mm box.Then I go to transform and type in 500% so result should beOuter Box = 50mm x 50mmInner Box = 40mm x 40mmInstead I'm gettingOuter Box = 50mm x 50mmInner Box = 40mm x 40.001mmI just find out as ling as I make 8mm x 8mm box instead of offsetting -1mm from 10mm x 10mm rectangle then It works fine no matter how much I scale using transform.Another thing is that this occurs to any object I have getting weird decimal measuremen

Greetings! Ok, so my canvas colour is stuck as white. I already know you an change it via user interface, even when I mess with that and have it checked to match user interface (or whatever), its just stuck as white. When I open a new doccument, its the normal dark grey I enjoy, but for some reason in one file its just stuck as white. Anyone know whats going on?

I am a Python novice and I want to write a program in Python to operate Adobe Illustrator. How can I call the Illustrator API (including its objects, properties, and methods) ? It would be best to provide specific examples, such as using a Python program to create a TextFrame and assign it a value of "Python" in yellow. Thank you.

When I go to open illustrator from my dock, the only thing that happens is I get a black blank screen. However I can open other ai documents and itll take me right into the workspace; I was even able to create a new file by going in through a previous one. The main issue is that the home page when you first open illustrator is not working/ broke. Anyone else have this issue or know how to resolve???   {Renamed by MOD}

Bonjour,J'ai un problème avec Illsutrator V29,4, je suis sur Mac book pro  Sequoia 15.3.2. J'ai un fichier qui est complexe car j'ai une vingtaine de calques et beaucoup d'écriture sur chacun des calques et j'ai travaillé plusieurs heures sur un calque et j'ai enregistré toutes le sminutes mais quand j'ai rouvert le document j'avais perdu beaucoup d'informations sur ce calque. Il était incomplet.Je vois les informations sur la miniature sur la page d'accueil de illustrator mais quand le fichier s'ouvre ils n'y sont plus. Avez-vous déjà eu le cas ? Comment avez-vous gérer ? J'enregistre dans mon ordinateur directement. Avez vous des conseils ? Mon ordinateur est tout neuf et Apple dit que c'est le meilleur et en le testant ils ont vu que je en'utilisait pas toute la mémoire vive donc ce n'est pa sun prblème de puissance.Que puis-je faire s'il vous plait ? C'est un projet très important et pour l'instant j'ai juste continuer à travailler sur un autre fichier avec des calqu

Hi!On hungarian keyboards, ~ character is typed by Alt Gr + 1For curvature tool shortcut, I should press "Shift + Alt Gr + 1" because of the lack of single ~ key, but it is not working.Please make it work or recommend the solution if there is.Thank You

Hi adobe!  The "Preferences" window does not open properly. I updated the latest version and restarted my computer. The problem is still there, see attached screenshot. Thank you in advance for your help! 

I have a JavaScript that takes a working file and manipulates the objects within the layers, then saves it out as a PDF.The file is structured with four layers; [Art, Marks, Bleed, and Panel]The script takes all the editable text items from the Art Layer and duplicates them onto a new layer called "Fonts."It also takes all the objects within the "Panel" Layer and duplicates them onto a new layer labeled "OCG-Preview"It then combines all the OCG-Preview items into one path item.I also have an item description layer that is added and the name updated by the user via prompt. For some reason when I execute the script from File->Scripts it works fine.However, when I assign it to an action using the "Insert Menu Item" and run it from the action it bugs out and produced unwanted affects. If I close illustrator and reopen to run the action it works the first time, yet, anytime afterwards it deletes all items on the Art layer, and it would seem like it's taking all the items from t

Hello.  Illustrator guides are now too "thin" - hardly visible. I switched to lines, which incidentally makes my detail work too complicated, and different colors.  Is there any way to "thicken" the guidelines?  I liked the old guidelines much better. Mac Studio, Illustrator 28.7.1Fun Note: I started with Illustrator #2 or 3

How does on reduce the scope of smart guides? All I want to do is extend a line on its path, as in "on" guide, but it constantly finds other objects at vast distances that are complete unwanted and redender the tool useless. My work around is to copy the line and place them end point to end point, merge the anchors, delete the new anchor and finally cut the line to the desired length. What a hack. As a side, I find Adobe help impossible to navigate and only come here out of hours of wondering, is there a better way?

So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the Adobe engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user. What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.  This is incredibly annoying for me and anyone else who usually works by numerically setting exact dimensions and coordinates. This also seem to affect other parts of the software like the PathFinder and join command. Objects where the coordinates should match now doesn't, generating several unnecessary anchor points or paths in the process. Please fix ASAP!