Questions

Hey everyone, after updating to the newest version of Illustrator, I can't work with it anymore. As soon as I click on it, it loads as usual, but then it shows me this "The operation cannot complete because of an unknown error" message. After I click "Okay", Illustrator opens, but it doesn't show anything besides the menu and I can't even open a new file or anything else, which means I can't use it anymore. Please help. 

The CC Library for Adobe Illustrator (updated to the current version 29.5.1) keeps freezing on Mac. Repeated restarts, along with closing and reopening the Library panel, do not work. Worse, when it does, clicking on one library asset activates another. This has been going on for months now. Any possible fixes?You also know the CC Library panel is frozen because when you resize the Illustrator app window, the Library panel simply gets "deformed" and is squished like a .jpeg file. 

Hi all,this happened to me a few times. Not alot, but I'm curious and would like to know the cause of it.• Black colour text ---> Select text, create outline ---> Text changes to path but a black box appears infront and covers the pathed text.I can guess it has something to do with object fill. But I'm unable to pin point or recreate the issue on a fresh text box to prove it.Would anyone know of the cause.The solution is simple, delete the black box and I will see my pathed text, but I'm worried that I may missed it if i'm working on a huge artwork.If I do miss it and send the artwork to print, I'll be doomed. So best to know that cause and avoid the mistake from happening.Thank you

Since getting help on this forum, one of my problems was solved but many more problems came up. The link to the thread is at the bottom.  Long story short, my fonts weren't syncing in AI. I got help and solved it by running the log collector and cloud cleaner tool. Fonts are all good now but my export settings and color profiles are all messed up. Is there a way to revert back to my export and color settings prior to running those steps? https://community.adobe.com/t5/illustrator-discussions/adobe-fonts-not-loading-on-restart/m-p/15357391#M444357

Hi, I've found a workaround for this, but I'm posting in case anyone knows a better solution (or needs a workaround.)I've been opening DWGs made using Autodesk Civil 3d, without any problem for the last 2 years.This week, my PC was upgraded to Win11 and I now have C3d 2026 and Illustrator both as fresh installs of the latest versions.And suddenly I can't open DWGs without seeing the error in the title of this post.The work around I've found is to save the DWG to Cad release2000 or to save as an r12 DXF. Those will now work.I noticed that Illustrator's open dialogue no longer lists Autocad DWG. It lists Autodesk Trueview DWG.Does Adobe no longer work with Cad release 2018 DWGs? (Which is the default version for C3d.)I can export to older versions if I have to, but I'd rather fix it, if it's just a setting I need to alter somewhere.Can anyone advise, please?

Hello, I just updated Illustrator yesterday and noticed an issue. When I place images, especially profile photos, into my design and embed them, the colors change. They appear desaturated. I'm working in CMYK, and I never had this problem in the previous version. Has anyone experienced this or knows a fix? I’d really appreciate any help. 

This is getting tiresome. Randomly whilst working in illustrator copy past commands, Ctrl C/Ctrl Z just stop working. No explanation no indication why. I have to select the items then goto the edit menu to do the controls. Windows 11 latest build but its been doing this for months. Auto update is on, latest illustrator. Only does this in illustrator any other app on my computer including other adobe ones,  works just fine, only in illustrator.

Hi everyone,I’m working on a packaging design in Adobe Illustrator 2024 where I need to punch through small vector shapes (like stars and outlined text) using the Shape Builder Tool so that the box material shows through underneath (i.e. not printed with white ink). The goal is to subtract these from a background shape and leave transparent holes for print.Problem:This process has become extremely slow:Each option+click lags for 2–3 secondsIllustrator becomes sluggish after a few dozen deletionsUsing a MacBook Pro M1 2020 (8GB RAM)I've attached a screenshot showing what I’m working with.Question:Is there a faster or more efficient way to “punch through” multiple small outlined shapes from a background shape using Shape Builder without the performance hit?I'd really appreciate any tips or workflow tweaks that could help. This is for a commercial print job and time is tight, so speeding this up would save a ton of frustration.Thanks in advance!

There is an announcement here about the release of v29.6:https://helpx.adobe.com/illustrator/using/whats-new.html I'm curious to see if this bug was fixed: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49178864-type-on-path-doesn-t-slide-smoothly-anymore But, I don't see that version available in the Creative Cloud app, nor do I see anyone talking about it online as of today, 6/16/25     

Hello everybody,I am struggeling with following problem.I need to know when a document is closed and in some cases I need to suppress the "Save changes...before closing?" dialogue, an modify the document before closing.Therefor I use the "AI Command Notifier: Before Close" (kAICloseCommandPreNotifierStr) cause this one is sent before the dialogue. Then I set SetDocumentModified(false) and the dialogue is suppressed.BUT:When multiple documents are opened and I close another document than the active one. All actions are applied to the current document (of course), which is not the one going to be closed.So the big question is: Is it possible to get to know which document is closed (were the is clicked in the document tabs) and how?I am also using the kAIDocumentAboutToCloseNotifier and I think here I can get the AIDocumentHandle out of the notifyData - unfortunately this is sent to late for my need.And the kAICloseCommandPreNotifierStr has NULL as notifyData.Any ideas?Thanks in advance,

Hello,I savede pictures on adobe cloud. I can see them when I go to creative cloud desktop app files.But when I am on ilustrator and try to place immages from my files on creative cloud, it says no cloud documents - yet.I already tried logoff, and back onn creative cloud, tried different versions of Ilustrator (2025 and 2025 beta), tried saving pictures in different areas and tried relink and place options but nothing makes it work.

Hi,As far as i can tell blend options in illustrator with specified distance is limited to max. 1000pt (352mm). It would be highly appreciated if this limitation can be removed.My goal is to be able to set markings for washers on a banner with a spacing of +- 500mm.Any tips on how to achieve this with a workaround are appreciated 🙂 

Boa tarde.O meu ILLUSTRATOR 2025 exporta JPGs sempre com a mesma resolução "96 ppp".Gostava de saber o que fazer para corrigir este problema...Obrigado

Because illustrator license need access internet to review after some days, when I finish renew license, how often do I to use illustrator software? Thanks.

When creating a document that needs a canvas that's larger than 227" it results in pathes, objects and even gridlines being offset from their original path without any additional effects?When creating a document that has a 227" canvas averything is correctly aligned to their place.Did not find a way to fix this with any trick ... big canvas just seems bascially broken.(Look at the images, what a mess, isn't it? And you cannot change anything to make it work. It looks like an effect in apperance, but there is none... )

Hallo,ich habe Ebenen und Unterebenen erstellt und möcht die Datei nun als PDF exportieren. Jedoch werden mir immer nur die Ebenen angezeigt. Somit kann ich ich nicht in einem Struckturbau absteiengen und entsprechend die Unterebenen ein bzw ausblenden.  Könnt ihr mir hier weiter helfen?  Grüße Mario 

O Illustrator funciona normalmente, porém quando faço o caminho Efeitos > 3D e Materiais > Rodear, ele fecha instantaneamente. Ao abrir o software de novo, aparece o aviso ''O Adobe Illustrator acabou de se recuperar de uma falha'' e o documento é recuperado, mas não consigo de jeito nenhum completar a operação. Meu notebook é um Dell Inspiron 15 5510 e tem 16 GB de RAM. O que faço?

Can anyone help me figure out how to create this wavy border. I tried the usual zig-zag method, but it doesn't create the "thick/thin" effect I'm looking for.

Hi, i want to make a logo with text above and under but want the text exactly straight to each other.Can anyone help me out?

How do I get the swatch info to appear in the swatches panel?

Anyone have any idea why is there no keyboard shortcut to cycle through different text cases? There is also no option to add a custom keyboard shortcut for this basic function. Instead it seems the only option is to select Type>Change Case and select from there.This is possible in other Adobe products, but not in Illustrator. It used to be , but is yet another feature that appears to have been removed / broken...

If you scale a text frame in the current Illustrator on Mac (at least), the text in the frame will scale differently compared to the original text frame!I did not find any fix so far ... It does not deal with any unit conversion. Original width of text is 33,537 mm and it get's 87,197,mm, like it should (260% exactly), and text will be scaled from 9,953 pt to exactly 25,878 pt, exactly what it should be.But text will be wrapped in the big size frame and not break until the text frame gets smaller than 81,755 mm! So there is -5 mm(!) buffer. But text will be wrapped in the small text frame completely different. It will break at 36,891 mm, wich is more the +3mm compared to the original width. (and it will be wrapped completely different in Deli-ver with we and the end of the first line versus De-liver in the big frame with we in the second line!) So this issue deals with an unexpected and complete different hyphenation. 

Hi Illustrator team, Can you make a guide layout option, like Guide Layout in Photoshop or Make Guides in Indesign.Illustrator is super powerfull tool and use it all the time for making layouts, but I often find myself spending loads of time fine tuning guides and constructing a layout system, that could be done in seconds uisng a Layout Guide tool.Just litterally copy the Layout Guide tool from Photoshop.Set Page MarginsSet # ColumnsSet # RowsSet margins between columns and grids..... Figma has it....... Indesign has it...... Photoshop has it........ Pretty fundemental to doing layouts if you ask me.

I am doing prepress work where I need to step and repeat deisgns in a grid. However, the designs have objects on different layers (Print, Cut, Clear, White, etc). I need them to stay on these various layers. If I group the obejcts, they all get moved onto a single layer.    Does anyone know of a plugin or workflow that can accomplish this?