Questions

I’m experiencing unexpected performance issues with Adobe Illustrator 30.8.2 on a brand-new MacBook Pro M5 Pro (24 GB RAM), running macOS Tahoe 26.5.2.Basic operations such as moving objects, zooming and panning feel sluggish and noticeably less responsive than expected.I’ve tested different settings and found that performance improves considerably when disabling:GPU Performance Real-Time Drawing and Editing Application FrameHowever, I shouldn’t have to disable core Illustrator features to achieve smooth performance on this hardware.I’m using the built-in display, with no external monitors. Memory pressure is green, and the issue is noticeable even when working with relatively simple documents.My questions:Is this a known compatibility issue between Illustrator 30.8.2 and macOS Tahoe 26.5.2? Are there any recommended fixes beyond disabling GPU acceleration and drawing features? Is the engineering team investigating remaining WindowServer/GPU rendering issues on Apple Silicon?I’d apprec

Since updating to the latest version of Illustrator (Regular version) I have not been able to use freeform gradients, I have a client document with multiple versions and use of freeform gradients within it and since the update either I don’t see any fill in the gradient or the app crashes altogether. i have installed a previous version of illustrator and the problem is fixed, I guess this post is just for anyone who is experiencing a similar issue and to flag it for adobe.

Can someone please tell me how do I align like the attached image in PC version of Adobe Illustrator 2020 so that all object is proportional centered?Should I draw helper line?Please tell me as detail as possible.Thank you. 

So, since the last update, I now get this menu bar cog appearing and disappearing constantly when I open Illustrator. It does not appear when CC is open, just when Illustrator is running. Highly annoying.It doesn’t stay up long enough to click on itIs there any way to disable it?

Hi everyone,I'm working on a branding and vector typography project in Adobe Illustrator involving custom Arabic text designs and titles.When I type complex stylized text or import pre-styled phrases generated from formatting utilities like  زخرفة اسماء, some connected letters (ligatures) break apart or distort when I use Type > Create Outlines (Ctrl+Shift+O).Has anyone faced this issue with Right-To-Left (RTL) complex scripts in the latest Illustrator updates? What is the best workflow to maintain smooth vector paths for decorative Arabic calligraphy without manual node correction?Would appreciate any advice or best practices from fellow designers! [hyperlink to zakhrafaatasmaa.com/ removed by mod]

I was working on a 32 pages calendar yesterday, I opened it today and all the files I clipped mask turned into an image file. There’s nothing to release. This is the first time it happened to me. I saved it in .ai and pdf, both files seems to magically turned my files into image file. Any idea why and can I undo it? 

Hi everyone, I have a client project involving an existing Illustrator file for large format printing on glass fridge doors.The design is complete. The client needs the Spot White separation to match the frosting effect, including solid areas and fading sections.How would you recommend setting this up correctly in Illustrator for print production? Should the fading areas be handled using gradients, halftones, or another technique?I'd appreciate advice from experienced prepress and print production professionals. Thanks! 

Attempting to use the Concept to Vector feature resulted it nothing happening, then an error. total spend: 120 credits, which i need, which are gone, but the generation didn’t work. Please restore my credits, and perhaps create a better credit system or refund process. Previously the feature has worked remarkably well! 

Hi,Since upgrading to macOS 27 (Golden Gate), all items under Window > Extensions are greyed out and can’t be opened in Illustrator: Libraries, Free Stock Search and Pantone Connect.SetupIllustrator 2026, version 30.8.2 macOS Golden Gate 27.0.1 MacBook Pro 16" (Nov 2023), Apple M3 Pro, 18 GBWhat I’ve checkedA document is open (the items stay greyed out regardless). Restarting Illustrator twice did not help. Result of the reinstall: to be completed once you have tested it.Since Adobe’s own panels (Libraries, Free Stock Search) are affected too, this doesn’t look specific to Pantone Connect. It seems related to how extensions load on macOS 27.Is this a known issue, and is a fix planned? Has anyone found a workaround?Thanks.

Every I try to launch illustrator it crashes roughly 4min 25sec in. I’ve been trying to fix it all day, and so far nothing has worked. Version 2026, Windows 10, Desktop pc.Things I have tried: Reinstalling Illustrator. Updating my graphics drivers. Resetting my preferences. Clearing my font cache. Disabling GPU performance preference. Disabling Save in Background preference. Disabling Enable Wacom preference. Deleting all of my 3rd party fonts. Genuinely not sure what else to do at this point. Considering canceling my sub and moving to a different service. Seems like the only option at this point. :(

I´m trying to use an XP-Pen G640 in the latest version of illustrator but the pressure is not available as an option for the brushes. I already tried downloading wacom drivers, reinstalling xp-pen drivers, trying with windows ink but none of it makes it work. Just to be clear the pressure works great on photoshop and in the xp pen app. Don´t really know what else to do...

Since updating to 30.4, any time I attempt to crop an image (very often due to shrinking embedded photos for the correct DPI) if I unintentionally make the crop selection too large, it no longer snaps to the corners like it used to, but defaults to generative AI. I never want to generate. Will there be a way to turn this function off in preferences? It is affecting my workflow to the point of having to downgrade back to 30.3. 

I’m extremely frustrated with Adobe and ESPECIALLY with Illustrator. Most of the Adobe Apps (Photoshop, InDesign, and Illustrator) are buggy, and Illustrator is pretty much an unusable hot mess. I posted about this last week, but only got one reply, which was just a question for me. So what’s wrong with Illustrator? Here goes (you might want to go grab a snack first, this will take a while):Cursor changes randomly to circle with crosshair no matter what tool is selected. After that, no tool works and only closing the program clears the issue. However, upon reopening, the problem reappears usually within minutes. Uninstalling/reinstalling Illustrator (even when not saving preferences) does not help. Neither does using an older version of Illustrator (yes, I tried that, too.) You can only rarely open files from the home dashboard. Usually you just get a red circle/slash icon Copy/paste only works occasionally. I doesn’t matter if you try it through the keyboard shortcuts or through the m

missing embeded image

I would like to move my gradient so that it’s right in the center, but if I try to move it, it shifts elsewhere.  How can I fix this?

Hi everyone, I am a beginner in Illustrator.Can someone please tell me how do I remove these three yellow arcs in Illustrator 2020?I also would like to ask what is Shape Builder Tool and tell me the procedure of how do I use it in Illustrator 2020?Thank you very much 

I created a 3d box and applied color to it now there are little white specs and want to know how to remove them? What am I doing wrong. I used the 3d and Materials to create and am submitting a screenshot, any help will be grateful.  

I recently got an adobe subscription a few months ago and all my applications work perfectly fine except illustrator. It ALWAYS is unresponsive and freezes and is stuck on the loading screen forever and the only way to get it to work is to restart the entire laptop. It always does this and in some cases I need to use illustrator but I can’t restart my laptop in order to fix it because I have other documents open. I tried reinstalling it and it still crashes. Also my MacBook is up to date and my adobe apps are all 2026 versions. Please help. 

Illustrator opens normally but shortly after I start working it becomes unresponsive and shows “Not Responding.” This issue began after the latest update. For the past two days I haven’t been able to continue my projects.I have to force close the program through Task Manager and after doing so, the Start menu button also stops working. I have to restart my computer again and again…I reset my preferences nothing changed. Then I uninstalled and installed again, nothing changed.I would appreciate your assistance with resolving this issue. The program is up to date. I use the latest version. My subscription is up to date. Thank you.

On Windows 11 and Mac Tahoe.In the average 8 hour day, Illustrator crashes on me 8-12 times. I lose about 30 minutes to an hour of work everyday. No specific error, sometimes I get the error report screen, sometimes not. Sometimes it recovers, sometimes not. I even have Astute Saviour installed to help stay on top of saving, but since Illustrator won’t auto save while a group is isolated to edit it, then I can be editing within a group for 15 minutes without an autosave, and then I just lose it all and have to start over. Constantly throughout the day. Why not let it save while in a group, why does it kick me out of the group when I save? This feels like an easy fix and more of a secure way to make sure autosaves actually happen.I have grown to absolutely despise Illustrator.Photoshop almost never crashes on me. And Illustrator crashes on both Mac and PC platforms.I’ve gone through all suggested fixes, and it still just crashes...constantly. (update GFX, disable GFX performance , purge

I am having a strange problem with the cursor in Illustrator 30.8.2. Seemingly at random, the cursor will change from whatever tool I’m using and stay locked on a small circle with a crosshair. It sort of behaves like a paintbrush after that, but does nothing but draw a white line on the art that disappears. After that, I am unable to select any other tool. Restarting the program temporarily helps, the issue recurs within minutes or sometimes longer (it’s very random). I even tried uninstalling/reinstalling the entire thing without keeping preferences. It was fine the first day, but now it’s doing it again. Illustrator is unusable like this. I am running Windows 11 26H2. PC has a Ryzen 7 5800X processor with 64 GB RAM.

I’ve lodged a bug on uservoice: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/51665947-illustrator-30-8-extendscript-debugger-cannot-attIt would be really helpful if any ExtendScript Debugger users reading this who are using Illustrator v30.8 could confirm this bug so we can know more, eg. which platforms it affects.Thanks.

Today I got the updated version of adobe illustrator, there I get to see a new feature of generating vector image by givng ant random prompts. So, when I tried to generate pictures everytime its "cannot generate results due to connection issue. Please check your internet connection and try again". But the thing is I'm having a very good connection of internet service, then why I'm repetedly facing such problem?

Hello,I am currently using macOS Monterey 12.7.6. Since my operating system does not support the latest version of Adobe Illustrator (v29+), I need to install Illustrator v28 (2024), which is compatible with my system.However, Illustrator v28 is no longer visible under the "Other Versions" tab in my Creative Cloud Desktop app. Could you please assist me or provide access to download the setup for version 28.x?Thank you in advance for your help.

I created a path with a gradient across the stroke and expanded the appearance to convert it into a gradient mesh.  When trying to change some of the points colors, I tend to get harsh lines or if I move an anchor point, it breaks the mesh and I cannot merge the points (see images attached.)  Is there a way I can fix or work around this?How to give the circled points a smooth blend like the 3 points above them?What to do if these mesh points can’t be joined together?