Questions

Quand j'enregistre des photos à partir de la carte sd, des bandes noires apparaissent sur les photos, au dernier téléchargement 2 sur 50 ont été affectées, c'est parfois plus; cela ne se produit pas quand je télécharge sur photoshop.

After version 15, the transition between photos is very slow. I changed the GPU to a modern RTX 5060 and the problem persists. My PC is a Windows 11 with a Ryzen 7 5770x processor and 46GB of RAM. I've already searched this community for solutions, but none of the ones presented here worked. But the most absurd solution was Adobe asking me to downgrade to version 14. A real rip-off. And there's no estimated time for a fix for this bug. A billion-dollar company that hasn't been able to solve the problem for over 40 days. I currently have over 2500 photos to edit (graduation).

I don't know when this started, I just noticed today. When I am finished with a project/folder, I close LR and I move the folder to an external hard drive. When I open LR again, it's greyed out so I find the missing folder on the drive, and it then the folder correctly shows up under that dropdown for the drive.  This has worked for years.  Today I did that again--the folder had been moved earlier to the drive, and today I opened LR. I found the missing folder, and then, the drive shows up in the folders list, as if, it's brand new in LR. I think, wait a minute, all of the years of folders should be there too. The files are on the drive, all the photos are there when I open the Windows explorer, but it's like the catalog doesn't recognize them anymore.  I start going through the backups; unzipping, and opening all the old catalogs (and bacause of the recent LR update, all of the catalogs have to be updated. Okay.) But the links are all totally go

Hi, I'd like an answer from an Adobe employee i.e. someone who can represent the company. I have been absent from photography and post-processing for some time, but I am intending to get back into these.  I own Lightroom 6, and I am happy to move to Lightroom 15 and the subscription model.   BUT I do not want to lose what I own i.e. Lightroom 6. How can I install Lightroom 15 without overwriting Lightroom 6.  The intent here is that if I ever feel the cost of Lightroom subscription is rising irrationally for a hobbyist photographer, I can move to another tool such as PhotoLab but still edit my pre-install-Lightroom-15 photos in Lightroom 6. Thanks for your help,Alan

When opening a .mov my LR Classic crashes.  It has been happening off and on.  I've tried rebooting my MAC and sometimes it works and other times it does.  I'm on LR 14.5.1 and OS Tahoe 26.1 .  I have sent report to Adobe but haven't had any response back.  

Après la dernière maj, je n'arrive pas à relancer LrC

I’m experiencing a persistent issue with the Lightroom Classic catalog backup process.Even though the catalog works normally during editing, every time I try to back it up, Lightroom fails to complete the backup and shows an error. I’ve already tried:Creating a new destination folder and selecting it manuallyMoving the catalog to a different drive (internal SSD and external SSD)Ensuring there is enough free space on both the catalog and backup drivesRunning Lightroom as AdministratorResetting Lightroom preferencesDespite these attempts, the backup still fails. No backup files are generated, and Lightroom keeps prompting me to back up again. There are no clear error codes inside Lightroom, just a generic backup failure message.It seems to be related to the catalog writing permissions, file locking, or possibly a bug introduced in the latest Lightroom Classic update. I need support to investigate the catalog integrity and diagnose why the backup cannot be completed even though the catalo

I use lightroom on windows 10 and have a gpu with 12GB vram.  This is still no match for the AI blur tool.  The buffering, loading, and almost crashing is horrible and as slowed my workflow down to a screetching hault at times.     My drivers for the GPU are up to date, and so is LR CC.  Why is this happening?  This is such a poor experience.   I'm not even editing on 4k monitors either. 

Recently I mistakenly deleted a folder of photos from LRC. I had a copy of the same folder on a separate external drive, so I imported the same photos from that drive as I had deleted. Now, however, the keywords are missing. Did I do something wrong? Is there a way to retain keywords in a situation like this? For what it's worth, if anything, I use LRC on a Mac. My main photo library and backup library are on separate external drives and I create the backup using Finder to drag folders from my main library to the backup drive. I used the LRC import feature to put the photos back into my library. Thank you. 

Why is Lightrom Classic not compatible on my macOS Monterey? I'm told to update to macOS Sonoma, but my Mac can't update anymore.

Pourquoi j'ai ce message, Adobe digital Editions n'a pu se connecter au serveur d'obtention. Assurez-vous d'être connecté à Internet.Je suis connecté. Je ne peux avoir mes livres ni les retourner. Merci. 

Shortly after opening LRC the welcom screen disappears as normal. Then the small LRC window appears with several pictures in the film strip. The wheel of death continues then "Not Responding" message appears. The drivers and Windows apps are all up to dayte. LR has not problem loading and opening. Thank you in advance. Jim [Moved from the CC Desktop forum by moderator]

Hi, @Aleke, or anyone, need help! Running into a reocurring issue with a recent shoot of mine, I've called ADOBE on three separate occasions, I've walked with them through the process, shared my screen, tried troubleshooting found here- nothing seems to be working. I will work tirelessly on one photo to match my preference, then work on a few more, only to return to that photo's AI removed pieces returning with these symbols [view attached]. This issue is very disheartening after a lot of hard work- is this shoot corrupted? I've never had this issue before, please help.

Ecco il messaggio aggiornato e tradotto in inglese:Subject: Bug in image import module after latest Lightroom Classic updateHello,after updating Lightroom Classic to version 15.0.1, I encountered issues in the image import page.Specifically:It is not possible to select multiple images, neither using Shift+Click nor Ctrl+Click.It is not possible to scroll through the image grid: the view automatically jumps back up, preventing proper navigation.This makes it very difficult to manage the import process.For reference, my operating system is Windows 24H2 – Build 26100.7171.I kindly ask for a verification and a fix in an upcoming update.Thank you.

I have a problem that I don't know how to solve. Could you please advise me?The thing is that I want to import a photo from my camera (Canon EOS R) to lightroom, and while viewing the photos I still have reliable colors, as soon as I import the photo, I go to Develop, the photo changes completely. The whole color, tone, is completely different. Could you please advise me how to solve the problem? This has never happened to me before. Thank you in advance 

bonjour à tous j ai acheté LR6 version windows en 2018 toujours bien fonctionné. j ai changé de PC, réinstallé mon DVD LR...et maintenant si je n'ai pas de connexion je ne peux plus accéder à LR. j ai acheté la version PC car je l'utilise souvent dans des endroits sans connexion (et oui, ça existe!) donc comment faire??? merci d avance ps: impossible d'écrire à Adobe! c'est nul!   [moved to the correct community - Mod.]

Je vous écris à partir du logiciel LR mais mon problème est avec LrC. Ma version du logiciel : LRC 15.0.1 Je travaille sur un DELL R11 récent avec Window 11 professionnel. Ma filière lrcat contient 50,000 photos ou 551348 Ko. LrC refuse de s'ouvrir. Son dernier message est : "la filière lrcat ... est corrompue et doit être réparée". Comment puis la réparée? J'ai lu vos "posts" et on me disait d'effacer la filière .LOCK dans le dossier cloud ou se trouve ma filière. 124,926 éléments se sont effacés et une autre filière de 1K. LRC refuse d'ouvrir. Un autre "post" me disait de déplacer ma lrcat dans un autre endroit du disque dur. Impossible selon Windows parce que lrcat est dans le cloud. (One Drive a actuellement 213GB d'utilisé sur 1,0 TB disponible). LrC 15.0.1 a été désinstallé et réinstallé. Aucun changement. Il y a une dossier Old Lightroom Catalogs qui contient une filière : LR Cat... du 31oct2025 en .zip. Peut-elle être activée et renommée ? Il me restera qu'aller chercher le der

I have uploaded over 100k images over the years using LR classic and my card readers and CR2 files.  As of last week LR shows the card reader and the card but produces not images to upload.  I run windows 10, and have made no software changes except for the upload of v15.0.1.  I'm not talking about syncing with the cloud or across any additional apps.  I just can't upload my images.  I know they are there, as I can see them on explorer, so the card isn't corrupted.  This has not happened with SD and CF cards.  Additionally my friend reports he is also unable to upload CR2 images through bridge/camera raw.  Help? 

Very frustrated with Adobe right now. I've been cut off by their 1-800 support line twice in the last hour; can't find an email or chat channel to try as an alternative. This is truly awful service from a highly profitable company -- something I'd expect from a scam operation. For the first time in 20 years, I'm going to start looking for alternatives. Meanwhile, as to my problem: Syncing in Lightroom Classic (on Mac) has been stalled for two weeks -- it's stuck showing 6 images as in progress (wanted to send them to LR Mobile) and nothing else will sync. I've done the troubleshooting steps on the Adobe Help page, and the instructions say that if those steps don't work, contact Adobe Customer Support. So that's what I did, with the result described above. It sounds like Adobe has to reset something on their end? But obviously, that can't happen if they keep cutting me off. If anybody knows a solution, I'm all ears. Otherwise, I'm stumped. 

After updating from v14.5 my Lightroom Classic v15.0.1 doesn't launch. Going back to v14.5 and all works fine. I really don't know what else to do. By the way, the updating of Photoshop is ok, any issue.

"Picture Package" and "Custom Package" aren't working in the Print module.Images aren't displayed even when a template is selected.   Win11Lightroom Classic 15.0.1Japanese version

Hi there,just realized the lens correction profile for Ricoh GR IV in LR version 15.0.1 is wrong in terms of vignette correction. It leads to significantly oberbright edges. Applying the GR III profile seams correct.

I'm supporting a friend of mine with his Lightroom Classic issue. His installation became very slow after an update. Unfortunatly he can't tell which update caused it.The issue is, that Lightroom Classic needs now 30 or more seconds to start and when switching between photos, the photo gets displayed fast but the develop dialog takes 5 to 7 seconds to get update. During this time LrC is blocked.He is working on an Acer Aspire 5 Notebook with Intel Core i7 Series 11 CPU, Nvidia MX350 GPU,  16 GB Ram and SSD (enought space free) So I was going through this forum and tried the following already without luck:- Updated all drivers and Windows 11 25H2- Disabled GPU under performance settings- Optimized the catalog- Increased Camera Raw Cache- Changed Power Plan I figured out, that in Task Manager when the program is unresponisve the process is shown with status "inactive", which led me to the Windows Resource Exhaustion Detection and Resolution service. (I had a similar issue

Bonjour,Je recherche la version 13.3 de Lighroom classic.Merci pour votre aide

Bonjour,  je rencontre une problème de disparition dans mon masque " Importation". J'ai perdu le panneau de mes périphérique source !!! J'ai fait une copie écran de la zone. J'ignore ce que j'ai pu faire, impossible de trouver la manop pour l'afficher à nouveau. Je suis preneur de toute aide. En vous remerciant Cédric