Questions

Hi there,  So, I think I made a bit of a boo-boo by manually deleting the cache folder to clear up some valuable disk space. I noticed that my C drive was running full and after a bit of detective work, I discovered that there was some 130gb of RAW photo's stored in an "Originals" folder in my Lightroom user files. So I thought: "Well, why do I need copies of my RAW photos (which are some 80mb each) on my C drive, when I have the actual originals on my big D drive?" Which quickly followed by me hitting the delete button.  All was fine and well, untill I wanted to edit a few previously edited photos and I was greeted with the message: "Unable to download original, please unpause sync".  Now, unpausing the sync (which I manually paused due to my storage being full and me not using cloud stuff anyway) obviously didn't result into anything as I manually paused the sync, thus no data was ever saved in the first place.  Now this is all fine a

Has anyone else experienced this? It's been about two weeks now since Lightroom started having this issue. It has now progressed to all my edited photos and edits not syncing. I don't want to delete these photos as they have been edited but I cannot export them. Lightroom also does not allow me to add new photos as they take forever to upload. I've tried everything from closing and restarting the program/machine and nothing is working. the syncing number has only gone up and now it won't even download the quick preview on new images.  Today, I launched Lightroom to find out it has blank photos of everything I've done. Any help without the delete and re-upload suggestions would be helpful (this has not worked as it's not allowing me to add new photos)  

Hi,I am having issues with some photos suck in the Lightroom Cloud and will not sync down to either my LR CC app or Lightroom Classic.  I have re-synced, rebooted, uninstalled and reinstalled my Apps, nothing is making them budge.  I have 1940 that will not download this is how they are operating: Lightroom Cloud Web - I can open, edit and export the file as normal Lightroom CC App - I can see the image is there, but I cannot edit or export it Lightroom Classic - It is just not in my synced folders at all  If I click on the info button in Lightroom CC App - it saysLocal: PendingCloud: Original  I am assuming something is stopping it building a preview when it downloads.  I am in such a mess as I can't use any of the folders that are synced in Classic as once a remove and reconnect the sync it is overriding the cloud and deleting my images.  Some of these albums are also shared to clients and I can't access the images I don't r

I'm interested in buying a 2024 Apple Air iPad M2 with 256mb upgrade, but I'd like to know if anyone has experienced just how Adobe's Lightroom Photo & Video Editor along with Photoshop Express perform on this latest Apple iPad.  Would you please post your findings and/or links that would discuss their experiences and suggestions?Thank you!

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端末を機種変更したところ、プレミアム機能が反映されなくなりました。解決方法を教えてください。よろしくお願いします。

I have been playing with taking raw photos on my phone with an app. I downloaded the Lightroom app to my iPhone to edit them but when I import them they have edits already applied and they look terrible! The exposure is jacked up, the colors are off, and the photo is cropped as soon as it opens in LR! Worse, in the history it doesn't show any edits or a filter or preset applied so I can't even undo whatever it's doing!! Why is this happening? screenshot of preview in the device tab. Screenshot of what it looks like immediately on opening to edit and that the history says that is the original no edits applied. full screen cap attached too.   

I need assistance/ guidance!   I have been unable to post pictures from Lightroom cloud to Instagram using my phone for approximately 3 weeks. Has anyone experienced this?  Any advice would be appreciated.  Thank you, Bob

Hi, I'm very new to lightroom, like 24 hours new. I've edited some photos shot on a canon eos2000 and edited on lightroom mobile app. I've tried to save to iPhone camera roll which seems easy, but the photo that saves is missing most of the edit colour... would appreciate any help. Thanks 

Hello, I subscribed this month but am finding that the app does not suite me. Can u get a refund? Kelly Balen

Bonjour, quelqu'un sait ou je pourrais trouver la facture de l'abonnement de 54.99 euros ? Mon comptable me le demande et je ne la trouve pas sur l'application merci

I'm unable to use blur tool from past few days it's freezing the app from using other tools in the app 

Hi, I've been using Lightroom CC on my school account since it's free however I just graduated and my school account will get deleted soon along with all my edited pictures and presets. Is there anyway for me to move all my photos in Lightroom CC (with their edits still attatched) to another account (Also using Lightroom CC)

While trying to use Lightroom for Android on my Tab S9 with no internet connection, I get the attached message. Because of this, I cannot edit any photos until I get a connection. This isn't an ideal situation.  I have also added any albums to local storage.

I started a "trial" subscription in Adobe Lightroom on Android. This is what the user sees: The resulting subscription has no trial. My credit card was immediately charged, not after 7 days. There is no way to cancel the "trial", the yearly subscription is immediately active. I hope this is a honest mistake, otherwise this calssifies as scam.   Please check your subscription products in Google Play and ensure they match what you promise in the app UI. You are tricking customers into a subscription they might not want.   Support was able to cancel the subscription for me (still waiting for confirmation from Google), but this is a really bad look and experience.

My Online Adobe account is associated with my email accound but it seems the iOS app only supports Apple, Google, FB...is there a way to workaround the same, the auto-upload features seems like a good things to synch and quickly edit photos

Good Evening, er well, should I say bad evening.I was subscribed to the whole Creative Cloud package through my university, but without any notice, the school terminated the student licences. I had all my photos and presets stored in the cloud through Lightroom and now can't access my student account anymore. Is there some kind of way to reobtain my pictures or transfer them to a non-student account?Thanks in advance!

White balance closes the Lightroom programError con el boton balance de blanco. Desde que actualice la version vino con problemas. Al colocarlo sobre el color q queria tomar, siempre estaba marron. Desde hace 2 dias, al tocar el boton, se cierra el programa impidiendome trabajar con el.Mi computadora es Mac Sonoma 14.5El Ligtroom es version 7.2 Si me pueden ayudar, se los agradezcoSaludos

Hola. Tengo la version de Ligtroom 7.2 instalada en mi computadora MacOS Sonoma 14.5 desde q hice la actualizacion a principios de año del Ligtroom, el boton de Balance de blanco vino diferente y a partir vde ayer, cuando lo quiero usar, cierra el programa de Ligtroom y no puedo trabajar con las fotos. Por favor, necesito ayuda para resolver este problema. Gracias

hi yall I'm trying to reopen a file that has layers from LR. PS would previously open up and my layers would be intact but now the images are opening up flattened. I've read a few forums that say choose "edit original" but the only option LR gives me is Open in Photoshop. I am working on Adobe Lightroom, not classic, and Photoshop CC 2021, both up to date. I haven't seen anyone specify but wanted to add this info just in case. I had no trouble before using command +shift+ E to open up the files in PS with layers, and I haven't changed any settings. I'm stumped.

I am being billed by adobe "Lightroom monthly $15.99" but payed a year "Lightroom photo editor $81.99" what is this and how to I just have the one billing 

I have monthly subscription. But I can't use it now. It's again asking for purchasing premium 

Hi all, I'm trying to reopen a file that has layers from LR Desktop. PS would previously open up and the layers would be intact but now the images are opening up flattened. The only option LR gives me is Open in Photoshop. No edit original as in LR ClassicI am working on Adobe Lightroom Desktop, and Photoshop CC 2024, both up to date.

Hi all, I have recently started using LR Desktop in earnest, transitioning from LR Classic. The recent updates are excellent. But there are some simple things I miss, such as the 'Lights out' option in Classic. Also, I don't see a way of comparing more than two images at at time, when culling/comparing images for example. Only small things, but it would be nice to have them.

Why isn't there a SNAP feature for the tone curve on the MOBILE APP