Questions

I'm having a sync problem. My photos are not showing. I haven't been able to use the app for 1 month. I deleted and reinstalled 3 times.

Hi Guys,I have downloaded the new beta version of PS, when I want to open an image from LR to PS it always opens the beta version, I went to my preferences in LR to select the required version but it only has one version showing which is the Photoshop 2023 and opens the beta, I am running LR 6.3.1 on a windows laptop. My PS is 24.5. Any ideas here please? Best regards

Hello!With the recent update to Lightroom Mobile allowing Presets to be created and synced from Lightroom CC, I've wanted to give it a try. This seems that it'll be especially convenient when editing on the go. However, my Lightroom CC and Mobile have stopped syncing because I'm apparently out of cloud storage. Which in turn, hasn't synced my presets in LR to mobile. I searched various ways to unsync photos from the cloud without deleting them from Lightroom CC itself, and haven't found anything. I looked on the cloud itself, assets.adobe.com, and didn't see any files on there. Are there not any options to stop syncing to the cloud? It seems a bit ridiculous to not have control over what is synced and what isn't. I should be able to control what gets synced to all devices and what photos I don't.Any help regarding to stop syncing photos or unsyncing photos without deleting them from LR is extremely helpful!

How do I export presets from adobe lightroom (not the classic). I cant find anything about it other then for lightroom cc. Thanks

My files are all messed up since the last Lr update. I had to use my backup to put files back on but it did not put on the raw files, just psd. I tried to reupload the raw files that are on my disk, but LR says they are already there from two months ago, however, the folders do not show any raw files (CR3). How do I get my raw files back in LR? This has been very frustrating as I was in the middle of editing them.

So I haven't used Lightroom mobile in pry 9 ish months. I logged in again because I wanted to spice up some photos and didn't remember what email or profile I had used before so I just used my main email and logged in on my phone. It then said I could get the year subscription with a 1 week trial. I have purchased 1 month premium before but this was 9+ months ago. I then purchased the 1 year 1 week trial, it then popped up an error on my screen saying "error please contact support". I then clicked off, it said "you have another account which was my OLD HIGHSCHOOL email which was apparently the account I used 9+ months ago. I logged in using my high school email and now that account got the 1 year purchase. I am inquiring if my account is eligible for the 1 week trial and I don't know why it would buy it say error then throw it onto my other account. It was purchased through the Apple store so adobe support can't help me and I just am frustrated that this happened and any clarification

Hello! I'm using the newest lightroom on my desktop. I have started using the new noise reduction option that creates a new DNG file after completing. I've applied the noise reduction to all my photos and am now applying edits and AI masks. When I try to bulk paste the AI masks, they don't auto compute and I have to go into each individual file to update each mask one by one. Is there a way to bulk paste masks without having to recompute manually? It's quite time consuming!

  how can I remove the black mesh lines

I am very frustrated with LR, all of a sudden when I try to rate my images in the Library like I usually do when I am culling, if I press any number to rate an image, it automatically jumps back to another image that i was not on or rating. PLEASE FIX THIS! YES, I have updated the app and restarted everything. It does not fix it.

Es geht nicht auf 

I noticed the photo shot by Z8 is not able to show normally in LR mobile. The photo with JPG format is blurry and the raw format is not able to be seen. What is the reason behind? is that could be fixed soon?Many many thanks.

O aplicativo não está salvando mais as fotos com velocidade como antes.  E antes que me digam que é a Internet já troquei de dispositivo ,testei velocidade da Internet, usei diversas redes wi fi diferentes.  E oque antes salvava em 10 min agora levar 3 horas . Preciso que resolvam urgentementTambém já limpei o cache e desinstalei o app como recomendado.  Em outros dispositivos Android está do mesmo jeito muito lento e dando erro. 

I am trying to import photos from my sd card into LR on my Samsung phone.  It picks up the sd card reader but only shows the nikon001.dsc folder. I even tried using the back up sd card as the photos are on both so I don't think it is an sd card failure. Any advice welcome.  

Leider hilft die Information bzw. Lösung von Adobe nicht. Was jemand was z u tun ist? Ich verzweifele...Lg Alina  [Thread title updated by moderator.]

May 2023: I am running close to the 100 GB space limit in my Lightroom cloud storage so I have started exporting edited images and deleting albums and folders. However, I have run into anomalous behaviour by Lightroom which means I have to check the results very carefully. I have provided links to descriptions of two separate anomalies I have run into. The Adobe team are taking these reports seriously, so we can expect improvements, but my guess is that editing and AI advances will take priority to attract new customers. In the meantime, if you are exporting and/or deleting images, please observe the results carefully and report unexpected behaviour to Adobe.a) I import photos in large batches from WhatsApp on my iPhone - it's a really useful and time-saving feature in the iPhone Lightroom app. However, images taken within a minute of each other will arrive with the same filenames. When exporting them from Lightroom, I ran into difficulties: https://www.dropbox.com/s/00tnjczky6i4b

My dream photography and edited butt issue? My Lightroom masking tolls not working please help Lightroom boss 

Hello! I have found a few answers regarding the issue with deleted photos being greyed out, and have gotten into a rythm of frequently restarting my computer and LR app to get around the issue. But I am going insane from the fact that LR rather than deleting the greyed out photos keeps restoring them. My internet is not stellar, and I know that I should probably just migrate the entire thing to LR Classic, but right now I'm in a position where I just need to delete dud photos to get them out of the system so I can cancel my 1TB sub. (I'm barely two gigs away from my goal.) It's just so frustrating that I'm only allowed to delete 10-15 photos before I need to restart everything and wait for the sync. Is there any way to instruct LR to not restore but to just delete those greyed out photos? 

Hello. Why, when I go to the same lightroom with the same ID that I have in my mobile on macbook, it opens for me and writes that your subscription has expired. My payment is removed every month and everything works fine in the mobile version. On my laptop, it shows old photos there and writes that I need to renew my subscription. But even when I try to update it gives an error (How can I solve this problem?. At the beginning, the subscription was bought in Russia, then, due to the fact that payment cards stopped working, I changed it to another one and everything is still fine with payments. But it is on laptops that after that I can't open the same lightroom to synchronize my phone and laptop. It's important for me for work. Please HElP. Thanks 

Hello.In Lightroom 6.2 (Windows 10), I have a persistent issue where I am unable to create a mask if Lightroom does not recognize a person in the photo. Opening the masking tab for the first time on a photo greets me with an automatic search for people. If it finds any, it then creates a mask I did not want, but gives me access to making other masks. If it doesn't find any, it gets stuck—pressing the X brings me to mask sliders, but gives no option to actually create a new mask.The only workaround to this I've found is to keep the masking tab open and switch to a photo that Lightroom will recognize a person in, but this is neither practical nor intended. Hopefully. After pressing X:What it should look like: It's as if there's a UI element missing. Am I doing something wrong or is Lightroom being Lightroom?

I have an album I want to share.  When I'm in the album, I click on the share icon in the upper right corner.  It generates a shareable link.  But those who use the link only see a single photo.  There are 130 photos in the album.  I note that at the top of the screen the single image that those who have the share link see is that one.  But I want to share all the images, not one. I need to adjust a setting or do the sharing process differently.  But I can't figure out what I'm doing wrong.  I've added a screenshot with shows the single image above the larger album images and the share icon. Both are circled.

Hi,My 393 fully uploaded and constantly available files still blocked in the sync issue folder.No solution or advice from administrators or comunity.Is still the cloud backup a safe place for my files to store?Vlad

Help me please my life room add a feature help me pleases plit tone picture please

Lightroom is saying my subscription is expired but its not. Ive paid for this month but its not letting me use any of the premium features. The restore button does nothing. This is for Android Mobile App

Maximum size 100 MB

Lightroom Mobile is awesome and I love it but lately it is Constantine spinning waiting for edits to open to continue editing images.  It never did this in the beginning but now it is irritating and frustrating.  I have cleared out my cache as others suggested but still having issues.  Anyone know a fix? Lightroom (Adobe) fixing this issue?