Questions

Due to migrations from Lightroom Classic and for other reasons, my albums and folders in Lightroom CC have become a mess. I need to reorganize them. However, this is extremely tedious and frustrating given the user interface that is provided. On my desktop the only way to move an album is to drag and drop. I have to work entirely within this little sidebar area. If there are many albums, I have to drag the album a very long way while it scrolls. This is a huge huge pain. On mobile things are both easier and also harder. I can click the three dots next to an album to move it directly to a folder of my choosing without having to scroll. However, I have to do this one album at a time. This is extremely tedious when I have many albums. I don't know exactly what it would look like, but I need some sort of user interface for reorganizing my folders and albums. Preferably, this interface would let me use the entire screen and not just be confined to the sidebar. As things

Just subscribed to LR mobile premium on my iPad and it is working great including 100gb of storage. what is not working and is driving me crazy is that the 100gb is not showing in any other part of the adobe cloud echo system, like the creative cloud app which shows 2gb.  I could live with this, but what is driving me nuts is that the LR files I am creating and using are consuming my 2gb of storage so now acrobat will not save to the cloud. I would expect that either there is one cloud and it all works together or if they are sperate then keep them separate. having been bounced around chat support this morning the best adobe support could come up with is to use different adobe ids for LR mobile and everything else! am I doing something wrong or is this a bug/feature issue?

More like garbage customer service and human relations. Straight lies. Adobe  told me they would give me a full refund for the time I couldn’t even use Adobe! Since my computer crashed yet I received No refund!?!? Fir almost 5 months I was over paying for a subscription I couldn't even cancel. Let alone use! And when I finally logged into my computer and found Adobe stocks also In full flight. I didn't even know why I was short money every month.. i still haven't managed to update the operating system in my laptop and now can't even login to my laptop. I still have issues with my laptop since their software crashed my laptop ivee red had to take my laptop in to tech support twice already third time will be Monday. And still no refund has been issued to me at s at all. They told me I could either get x number of months of free use to compensate me for the time I couldn't use my computer. Yet when they switch my plan over they asked me to renew my credit card Info so that they could

Lightroom has been stuck syncing 1 photo for months now on my MacBook Air M1. MacOS Ventura 13.1, Lightroom 6.1 (December 7 2022).My library is completely empty, and when filtering for syncing photos, I get the "O no, a black hole!" filter warning. On my iPad syncing works like it should. I have no stuck items on my iPad.What can I do?

When using Lightroom Cc and pressing F for full screen, at least half of the time the photo will show with a 0 to 1 second timeline on the bottom with play controls like a slide show. The image will not appear lightroom needs to be closed multiple times to reset this from happening. 

Don't know where to write adobe with suggestions so I'm hoping maybe someone in here might know or themselves be someone who can use suggestions going forwarded  

I recently got the Samsung galaxy s22 ultra and when reloading all my apps the lightroom app updated to the latest version.  Ever since I am unable to click the arrow to expand my photos in the month views (on main photo page). The app either freezes or goes black and restarts. I have cleared the cache more than once and restarted phone, etc. Nothing has changed.

I was able to use select subject and select sky features in my devices after I upgraded to premium but since I updated the app from android store(21st december 2022) the options are missing from the mask tool. Upon that, a disclaimer shows that Adobe is trying to enable more devices in the future(as if my device isn't compatible to run those features). But when I cheked in their website, my devices satisfy all the system requirements(hardare and software) for those features to work. Now, what more do I need to have in my devices for those features to be enabled?  

Back with Black Friday, there was a sale for the Creative Cloud, however as I wasn't able adjusting my current plan, I made a new account instead. Ever since I'm not able to access my lightroom presets anymore and I was wondering if anyone knew how to retreive them.Technically all files should still be on my laptop. I also noticed that I cannot access my old lightroom libraries anymore, however that's no issue for now. Does anyone know if I re-enable my creative cloud, they'll be accessible again so I can start the transfer process from to the new account? And also, how long are the cloud files stored after cancellation, as it's now over 1 month since the initial cancellation.Any help would be more than welcome! Thanks!

Tengo instalado lightroom CC en mi macbook pro con M1, sin embargo desde que actualicé a la versión 6.1 me señala el siguiente error sin poder utilizar la aplicacíon:   Agradecería quien pueda ayudarme.   Saludos 

Hallo zusammen, leider habe ich seit einiger Zeit das Problem, dass ich über die Desktopanwendung keine Bilder mehr exportieren kann. Weder über den Button oben rechts in der Ecke noch über das Menü (Datei > Exportieren) es erscheint nicht mal eine Fehlermeldung o.ä. Auch öffnet sich kein Exportmenü. Ich habe bereits auf die Version 6 und 5 gedowngradet und eine komplette Neuinstallation durchgeführt, alles leider ohne Erfolg. Kann mir vielleicht jemand helfen?  

Seit zwei Tagen hängt sich mein Lightroom auf. Es reagiert nicht auf meine Befehle, wenn ich ein Icon anklicke oder es reagiert manchmal extrem zeitverzögert. Meist aber passiert nichts, ich kann klicken soviel ich woll, dafür blinkt manchmal alles. Hin und wieder berappelt es sich für eine kurze Zeit und ich kann dann EINE bestimmte Bearbeitung vornehmen, z.B. Flecken wegretuschieren. Wenn ich danach aber auf eine andere Bearbeitung klicke, passiert wieder nichts. Außerdem werden immer wieder diese dämlichen Tutorials während der Arbeit eingeblendet - irgend ein Icon, das ich angeklickt habe, wird blau markiert und Lightroom beginnt mir zu erklären, wozu es dient. Will ich alles nicht, weil cih die Funktion kenne. Und außerdem hängen sich diese Scheiß-Tutorials ebenfalls auf, ich habe sogar den Eindruck, dass sie die Quelle des Problems sein könnten. Ich klicke ein Icon an, es passiert erstmal ewig nichts, Lightroom macht nicht, was ich will, dann aber, sehr viel später, taucht p

   Hi there, this is a screenshot and screen recording on my end of what happens when I go in to retouch my photos..a loading sign pops up and or closes out completely. It seems as if the app is overworking to get up and as a result overheating my phone-resulting in the closure of the app.    I did receive a notification where it said that a bug may be in the app and that I would have to wait on the developer to fix the issue- please let me know if there is another app that is equivalent for use for the while being as it is a huge part of my work flow. Thank you

I import images on my macbook or mac desktop and then try to edit them either on these devices or my chromebook (with lightoom for android). If I try and edit in a device that wasn't the device I imported from, double click to zoom does not work. It zooms in,  but I see a pixeleted view, not a true 1:1 zoom.Is it because I have only smart previews on? I don't think that should affect it since it should always zoom in on the fly in edit mode, whether ot not I have smart previews on.

Hello, With my previous version, I could delete my photos from disk from my albums, but with the current version (Lightroom 5.4) I no longer have this option. This is a big irritant. Has the feature been removed or do I not know how to use it properly? Thank you.   [Mod: Moved to the Lightroom ecosystem forum]

Hello,I'm looking for a way in Lightroom to set the same aspect ratio on several images. And for those images that need to be adjusted, I'd like them to be padded rather than cropped.

Hi there!I'm using the 7 day trial subscription to adobe lightroom. and in my developer account I can't access the services associated with the lightroom API (the gray button). is this because I need to use the full subscription? or what else could it be related to? I want to use the API to work remotely with lightroom to process images and download them to the server. I'm not going to use user support, I just need my own account.what is the best way for me to implement this task?

Hiya, I have a personal account and School/Enterprise profile on Creative Cloud but I simply can't log into the enterprise one for some reason. There just isn't a prompt for me to log into the enterpise profile. All my synced Lightroom collections are on my enterprise account and now I am unable to add them to my portfolio. I'm on windows 10 and I've tried diffrent browsers like chrome, edge and firefox but they all don't give me a prompt. Does anybody have a fix or aren't profiles supported on Portfolio yet?

 My iPad Lightroom automatically syncs with my photo library automatically uploading new photos I take which is great.  However when I delete a photo from my iPhone it is not removed from the Lightroom photo library so I have lots of photos I do not want in my Lightroom library.  Lightroom appears to only sync to upload new photos but not remove deleted photos.  Is there  a way I can have it remove the now deleted photos without having to go through and do it manually myself?

Ever since updating the Lightroom mobile app on January 1st it doesn't open. As someone who requires easy photo editing on their phone for their business, and having years of  saved photos in there, this is really frustrating! Please fix this issue. I've got an iPhone 14 Pro and have had Lightroom for over 4 years and never had this issue before. After trying to load for several minutes it says: "Cannot load the application. Lightroom detected an issue, please quit and restart the app to resolve. Error code: 19650929."   I've tried multiple times on different days and it still won't open 😞

Bonjour, depuis hier j'ai un soucis concerant l'upload des photos avec Adobe Lighroom (pas le CC). J'ai importé comme à mon habitude des photos de mon appareil photo. Et je constate que la vitesse d'envoi sur le serveur est très limitée. Alors que d'habitude ça monte à 20-30 Mo/s, là je suis limité à 100/400 ko/s ce qui est très très lent. J'ai redémarré mon ordinateur, débranché et rebranché ma box, je me suis même branché sur mon téléphone qui est en 5G, rien y fait je suis toujours limité en vitesse. En désespor de cause j'ai désintallé et réinstallé Lightroom, rien ne change. Est ce que quelqu'un aurait une idée? Je suis sur Mac OS Ventura 13.0.1. De plus je n'ai rien changé à ma config.  Merci d'avance. 

Hello,  I would like to export in JPG (Large). This requires the original file and not a smart-preview. So normally it would spend maybe 10 seconds to download the original and then export. But today the download is extremely slow - i have been waiting for hours for some photos. This had never happened before. When I start exporting there is no sign of syncing hapenning, the cloud icon says 'Synced and Backed up'. Normally I can download the original even by zooming more than 100% into a photo, but it's not working either. If I pause syncing - then the export operation will throw an error about the missing original and that I should resume syncing to get it. But I after I resume it's still the same issue. It took maybe half an hour for some photos and it's been hours and it now downloading anything it seems.  I am using using Lightroom CC only (no Desktop or any other app on any other device), I checked for updates, but it's on the latest version (6.1), on Wind

The Lightroom app on my mobile doesn't open without connecting to internet.How can I fix this problem?

I am using Lightroom Cloud based and want to create a photo book. All YT videos talking about a book module, I do not have that. 

Why not support lr in my mobile