Questions

Hi, I am using Substance sampler 3D for the first time. I need to made photos of our charity sculpture into a 3D .obj file. However, after I upload the 12 photos we have and submit them, as you can see in the photo it says there is an error but nothing happens when I click Learn more to find out why?

I don't understand this, but if I try to type, and only type, the word "concrete" into the material name in Substance Sampler, it will only type Cocrete. It will not let me type an "n". I can type in "Can" or "Cancrete" But if type in "can", and I delete the a, then it won't let me type an o. This is weird. Why.

Hi, I'm trying to load my image to Substance 3d Sampler through image to material and I am always stuck waiting on an upload that never finishes. I have a Macbook Air Ventura 13.0.1. 

Hi, In the pavement filter I don't have the pattern style option, like in the tutorials, only pattern mask option with much less variation. Is it something new, or I missed something?  

I can't upload a video here directly but you see a demonstration of the problem in this reddit post of mine:https://www.reddit.com/r/Substance3D/comments/1e99lu8/substance_sampler_paint_warp_filter_not_working/ 

Es completamente agotador trabajar con Substance Sampler. Llevo tres horas dedicadas a un proyecto, guardando regularmente, y me acabo de dar cuenta de que ninguna de esas veces se ha guardado mi trabajo. No solo he perdido todo el día, sino también la motivación al ver que Sampler no crea ni sobreescribe el archivo en el que estoy trabajando. Parece que todo funciona bien, excepto lo más importante: la opción de guardar el avance.      

Hello, I'm running into an issue with Image to Material (AI Powered). I open a new project, I click and drag my image into Sampler, and I select the appropriate Image to material (AI Powered) template. My project is populated with the appropriate layers, but the Image to Material layer is stuck on this white/blue loading animation. The material is forever displayed as white.  I am on Windows 11 Pro with an NVIDIA GeForce RTX 3080 graphics card. I have tried deleting the folder at ...\AppData\Roaming\Adobe\Adobe Substance 3D Sampler and relaunching Sampler, but that did not help. I have also tried on a separate laptop, and encountered the same issue. I can't even open up older Sampler projects that use Image to Material, as they are stuck loading as well. Attached is a log file. Any advice would be appreciated, thank you!

Hello everybody,I am just having an issue with my Substance 3D Sampler. My app does not respond once I open it. Every time I open the app, it freezes and tells me "not responding" after just two seconds of opening. My device is not lagging at this time, just the app. This issue occurred with the latest version and when I tried to use a previous version, 4.1.1.ThanksKyrillos

It makes just a "photo" first  and then you have to do image to material  , right? So how can I make something not just  1x1  crasy visually  repeating thing   but rather  a texture  covering   like  4x8 meters  of a surface . A dirt road  for example ?    Are we not there yet with AI ?   Also Is content aware fill  AI powered ?     I have much better lack in Photoshop for some uncertain reason ? ps. Wish we could have those AI features in Substance Designer .       I find Sampler  very inconvenient.   My textures are always blurrier and naive looking  from my Sampler approaches vs Designer.    Tried it through several Steam releases  before  , now still same impression.    

Hello, with me the stars are always so poorly recognizable can you change that?

I have download the newest version of Sampler, but i still can't not see the 3D capture function in the Sampler....

This is my typical image to material (AI)  experience  vs   depth channel  generated by ortho projection export from  Reality capture put in Designer .I wonder can I use and improve the captured depth which is in fact a bit blurry and has lots of photogrammetry artifacts  to help AI do better thing.   Because in my experience  I get mostly nothing like in Sampler youtube videos  but rather hardly recognisable mess.    

I have an ortho projection tiff  with depth  done from Reality capture  . It's a photo with shadows  and a height map from photogrammetry +lidar reconstructed surface mesh.   Can I use Sampler AI somehow to    a)  get rid of shadows  including the small ones from surface details?                                                                   b)  make the height/depth  from photogrammetry  more detailed   or just  less blurry normal map ?  I mean not inventing the normal / height maps on its own but follow the existed height? Just by making less blurry normal map details from

What URLs do the sampler need access to in order to use generative AI features? We have it behind the firewall and the generative AI fails.

Hi,I am an educator and trying to make a 3D model of a small micrometeorite I shot with my microscope camera and microscope taking 20 or so different views hoping to make a 3D printed version students can see. I don't think there is any EXIF info - it is a microscope objective and microscope digital camera and focus stacked images - made from hundred of images - I added the information manually while importing and tried to submit. Got an error message nad could go no further. Is it possible to make a 3D model with focus stacked images and no EXIF info? Is there a program that would allow me to manipulate the images myself/manually - I think I could align them easily around a roughly oval shape... Anyway, thanks for any help you can provide! Thanks! Jon

I am looking forward to Adobe Sampler having the feature where one can remove light and shadow information from an image (delighting) to derive an albedo texture.  (Substance designer's AO cancellation node is a good start but does not do the job pretty well) Switchlight Studio, does this job pretty well

When will Sampler be able to import custom meshes?  Are the Devs even considering this essential feature? I am trying to create PBR textures from Photogrammetry scans in which the software only produces a diffuse image. I’d love to be able to use Sampler’s 3D scan feature but the meshes it generates are inferior to other Software and currently have  too many issues for me.  While Sampler can generate the PBR textures (Roughness, Normal, Metallic) it is very difficult to gauge how things look without being able to view them on the actual scanned object. Can anyone recommend a workflow for this?  Does Painter or Designer have the same ability to generate PBR textures from a single image?

as you can see the embroidery texture is not good and not matching, i did the same as your video and still the same problem, same problem with your file first-steps-with-substance-3d-sampler and this from your video    

Im creating materials in Substance Designer using sRGB IEC61966-2.1 color management and then tryin to use them in Sampler, but I cant seem to find any color management options in Sampler, making it pretty much useless for my work flow needs and at this point dead in the water. Am I missing something or does Sampler not have any color management?

Can someone recommend an algorithm for recreating such a texture?

Hi,I recently saw another post where a user asked if presets had been removed from a particular filter and was informed that yes the presets were removed and that  'Unfortunately the documentation is not up to date anymore'.   Here is the thread I am referring to... https://community.adobe.com/t5/substance-3d-sampler-bugs/surface-relief-presets/idc-p/14744616#M464After doing a bit of digging it has raised the following questions...Why is the documentation not kept up to date? It can be very frustrating and time consuming for users when they are not sure if it is them doing something wrong, there is a bug in the program, or if the documentation is out of date. What is the policy at Adobe with regard to keeping the documentation up to date?Why are some changes not included in Release Notes (for example, the Surface Relief filter now no longer has presets, yet I cannot find it listed in the Release Notes). This is despite the fact that the title of the page I went

Hi,As I have posted questions with regard to the latest version 4.5 and not recieved any answers, I will ask again here.1. Dirt filter normal map still is not working for me - the release notes say it was fixed. For more information look at my other posts...https://community.adobe.com/t5/substance-3d-sampler-bugs/dirt-filter-normal-map-issues-v4-5-0-windows-10/idi-p/14750130https://community.adobe.com/t5/substance-3d-sampler-bugs/dirt-filter-normal-map-issues-v4-4-1-windows-10/idc-p/14744580#M462 2. Release notes for 4.5 mention Added content - New texture generator category - Gradients.  I cannot find it anywhere (I also asked this question on the 'New Sampler 4.5 Release!' thread). Can someone please give more information on this. Where is it? What is it for? 3. Release notes for 4.5 mention Added content HDRI Tools - new Environment rotation filter.  Again, I cannot find it anywhere. I compared the ...Resources\assets\StarterAssets folder to the last version

Trying to use the Clone Stamp tool in Substance Sampler. I can set the sample point and then click and drag over the part I wont to clone over, but nothing happens. In every tutorial ive watched, the area you are cloning is supposed to turn lighter, indicating the cloned texture area, but thats not happening either. No idea if its bugged or I'm doing something wrong, but it seems like a pretty straight forward tool, but cant get it to work.

How to use the same generator not only for color, but also for roughness and heights for example? If I turn on roughness it affects the entire layer, not just the generator pattern.   

Hey guys, I have a custom script working for exporting tiff files. All the logic works and Im using a custom preset for converting my custom maps. The issue Im hitting right now is that it always exports every texture in the preset, regardless if it has information in it or not. So now Im trying to find a way to only export textures that have "Is Computed" set to on. I know I can update the script everytime I have a different set of textures that need to be exported but that seems silly. I've looked through the API documention for sampler and nothing stands out that appears to answer this goal. Also I have also tried to make calls to the export api that is standard in sampler export process. The idea here is maybe I can set the  active channels in that list and use that as a way of exporting what I need. I was blocked in this attempt too.Curious what you guys think and if there is a way to only export "Is Computed" channel that are on. # Import the necessary modulesimpor