Questions

I recently bought PSE2024 because I loved how precisely face recognition worked. During the last week, I imported all my pictures and videos (about 150.000). PSE did a good job analyzing the photos and recognizing faces in them. That said, I've got three problems: The videos have not been analyzed, nor have they been tagged with faces.MOV-Videos are imported into the ctalogue. The organinzer doesn't create any thumbnails for them, though, nor does it play them (only the audio track is audible while the screen stays black).I added a few photos tody. After starting the organizer, it detected the new files, but didn't run face recognition/photo analyzis. I.e. the new photos are not analyzed automatically. Automatic media analysis and face recognition is turned on, both for photos and videos. I bought PSE primarily for these features. Do I do anything wrong? Thanks!Frank

I have encountered an additional problem with PE 2024. This time, the text tool is not working. all I did was click inside the white box an I get someones name there. I do not know who this person is or how to get rid of it. I tried to type something and as soon as I clicked in the white box, this persons name came up again. I need to be able to type what I want not what someone else wants. How do I get this tool to work right? a whole screen shot is here to see!

How best to edit eye bags in Elements 2024?

Hei!  I can not download and install photoshop elements 2023. I m signed in in web brouser , downloaded install.exe fail for elements. start install  and then sig in error.  Sign in failed. Please retry to load  sign-in windows again.   

Hi all — I recently installed the Photoshop Elements/Premiere Elements 2024 upgrade on my Mac mini running Sonoma (latest version). I just notice that there's a Play icon in my Mac menu bar called PEPE2021 Organizer. Clicking it brings up a 1:13 "movie" that doesn't play. Right-clicking it does nothing. How do I get rid of it? It doesn't seem to have any purpose.

I am trying to move my Photoshop Elements 2024 from one computer to another. I have the *.tly file backed up to a removable usb drive. When I connect the drive into the new computer I can see the data in Windows Explorer (Windows 11). However, when I go to restore, Elements sees the drive but sits there with a message of "Working on it" and the files never become visisble (after over 12 hours). I have restored catalogs succesfully in the past so I don't know why there is an issue this time. Thank you.

I am a complete rookie to photo editing.  I have a photo that has a very thin strip of blue sky at the top.  Is there a way to, say, double the width of that strip?  I have tried select, copy, and paste but it won't let me paste above the top of the photo.

I have PE2024.  the box for showing the bounding box is checked but no bounding box appears!   I need the bounding box so I can work on layers. can this issue be resolved?

I'm using a Nikon DSLR to take photos.  Typicall the jpgs are about 2.3MB in size.  When I edit using elements and then go to save there doesn't seem to be a way of saving to the original size. I can use the slider and approximate the size, but this isn't the same.  Should I always save at the max setting even though it usually results in a larger file (than the original)?  Thanks

My digital pen does not work with photoshop elements 2021 on my surface book 3. It works fine in MS paint program and other MS applications. At most I can make it show a dot after clicking "allow my pen to be used as a mouse in some desktop applications" in the MS settings, but I cannot draw with it. When the pen makes contact with the touchscreen, I see the cursor or shape I may have selected, but nothing gets drawn. I see that there was an update -->2021.2, but that has to do with fixing crashes. Mine is not crashing. The pen has no settings or bluetooth to look up or connect to in the background. Any suggestions on how to fix this? 

Changed file names in Windows File Explorer.  The organizer still shows old names.Restarting the organizer does not help.

I want to transfer all of my photos on my old computer, which is using Photoshop elements 14. to my new computer, which I have installed Photoshop elements 2024.  What is the best method for doing so? Thanks for any hints.

Hello, this is a request for developers. I wish to support Adobe products (one time purchase only) like Photoshop Elements, and I thanks them, because also we, housewifes that try to learning Photoshop and in future, try to become a freelance graphic photo designer , and try to live by myself instead of being a problem for my Family. But I cant even think to afford a subscription.Of course, who, like me, is not a professional photographer, but like a lot to learn Photoshop and who knows, in future, try to have a freelance job, (salturary, not full time, but always a way to support myself and not being always on the "shoulders" of my Family (Im not married). So I wish to learn Photoshop.Ive purchased Photoshop Elements but unfortunately, for some tutorials Im following and Ive invested on, they use Photoshop cs6 features like "Color Lookup" and "Curves" and "Selective Color".I dont know how to supply this, so Im asking, please, i future can you add these features to Photoshop Eleme

Je suis passé de Elements 2021 à 2024 et les photos agrandies ne s'affichent plus suite à un double-clic sur une petite photo.. Les petites photos sont toutes là. Comment corriger la situation.Sur un iMac avec MacOS 13.6.1 écran Retina 5K.

Hi, I just purchased Photoshop Elements 2024 and the windows (eg. Preference window) has no close X button. to get out of the windows i have to "force quit" the whole program.I uninstalled/reinstalled a few times,  updated to latest OS on Macbook pro computer, reinstalled/uninstalled etc a few more times, nothing works.

using PE 22 on macbook pro, I generally save my jpgs for the web at 800px, which requires manually changing the "new size" entry to 800 px from whatever the default full size of the image is.  is there a way to change the "new size" default to 800 px to avoid the step of manually changing it every time?  tnx.  this is from the "Save for Web" display:

Hi, I purchased Photoshop Elements of the Windows Store on 29th November as computers in S Mode.I can see the purchase in my order history in the Microsoft Store, but thats it.I don't have any Serial Number or Activation Code, and I cant find it anywhere in my order history and Microsoft hasn't replied to my enquiry. It hasn't appeared in my Adobe Account either. Any help would be appreciated, Regards Peter.

Habe mir ein update auf Photoshop Elements 2024 gekauft, nachdem ich bisher mit Photoshop Elements 2020 gearbeitet habe. Bei der Installation wurde automatisch die creativ cloud mit installiert. Ich suche nun nach einem Weg, die cloud wieder zu entfernen, da ich mein Photoshop Elements wie bisher ohne die cloud fahren möchte. Wer kann mir helfen?

Peut on passer de photoshop elements 11 à photoshop elements 24, avec la mise à jour ?

Newbie question here.  Just bought PE24.  I have the layers tab open on the right. WhenI load a picture it becomes the Background layer.  However, when I click New Layer, and label it Layer 1, I then load a new picture, it now shows as background layer on the right.  Why doesn't it show below the Background layer instead of becoming the Bckground layer?  If I click the first picture, it now shows as the Background layer.  I've locked the first picture, but the second picture still takes over as the Background layer when I click on it. What am I doing wrong?  thanks

Attempt to start PSE 2019 fails after error message "abnormal exit".  Suggest starting from another catalog, but the PSE 2019 does not load the initial screen with the catalog manager. Downloaded a new copy od PSE2019.exe but installer cannot get past initial GUI screen.  Screen too small to show all choices, cannot be restored or maximized. Any suggestions are welcome.

Manually marking People faces.Finish one image and advance to the next one by using the arrow keys. "Mark Face" icon is greyed out.Only way I found to make it active again is by using the arrow keys to move back and forward again.

Recently downloaded PSE2024 on OSX. Imported around 6,000 pics. Every few days, Organizer catalogue becomes corrupted. Lots of greys pics with a "?" in the middle. "Reconnect all missing files" says ~3,900 are missing and tries to download them from the cloud and never finds any (cloud sync is switched off and always has been so not sure why PSE thinks they may be there). None of the 3,900 pics are actually missing. But if I try to reimport them, Organizer says there are no new files! So I am stuck. Optimizing the catalogue runs to completion. Makes no difference to the result. I have had to create a new catalogue and start again (hours of stacking, versioning, tagging etc. etc.) about 4 times. Not going to do it again. Any ideas what ths issue is or is P 2024 on OSX just not fit for purpose?

I own Adobe Elements 2024 and it's not working properly with my Surface Pro 7 with its pen. The pen works just fine with Windows 11 Paint and within the Ink test. Within those programs, I can use pen pressure to control the stroke width/opacity.There are also problems with misalignment. Sometimes the marks from brushes show up a couple of inches below and to the right of where I thought that I was placing them.Here's what I've done so far:1) Set the UI scaling factor to Automatic under Edit /Preferences / Display & Cursor2) Checked High DPI scaling within system folder C / Programs / Adobe / Photoshop Elements 2021 /PhotoshopElementsEditor.exe / Properties / Compatibility / Changed High DPI settings / check High DPI scaling and under that activate System. Then OK and Apply. Closed everything.Then opened PSE. 

When I copy and paste an image from one tab to another I was then able to slide the pasted image around and over the first image with the hand tool, this no longer works. Why? It seems that the images have been merged. I am not technical so simple answers please, explain jargon and how I navigate to the answer, thanks. (December 2023)