Questions

I am trying to create a slideshow and ever time I create the slideshow the tools on the left hand side are not all there.  Plus, I cannot click on the icons.  In order for me to click on the icons I need to move the mouse arrow down then it will highlight.  Something is not right whenit's creating the slideshow.  I don't know what else to do.  I have uninstalled then re-installed and it still doesn't work properly.  Any ideas. 

I have the latest update of an online purchased version of Elements. Opened it today and now get the error message the gradient file is bad or corrupted. Elements is now slow, often cannot open files or create a new file and most times closes itself . Should I uninstall and reinstall? Concerned my license will not be recognised. 

I downloaded PHotoshop Elements 2021 to my new Mac (Big Sur 11.4) and it worked fine for a week.  Now only the creative Cloud will open adn Organizer will open but it acts like it is think9ing when I click Photo Editor but does nothing. Help!  I have many projects I need to complete.

Frequently when I try to save a PSD file my Mac will crash and freeze on me. I'm using Mojave V. 10.14.6.    I have 228.77 GB avail of 1.03 TB.  I get the spinning color wheel and have to shut down the computer.  When I open again and try to retrieve my PSD file it's corrupt (see attached).  Anyone have any solutions?  So frustrating to have to start all over! Thank you.

Hallo, ich schreibe auf Deutsch und hoffe, irgendjemand kann mir hier weiterhelfen. Ich habe eine jahrealte Lizenz von Photoshop Elements 5. Kann ich darüber upgraden auf Photoshop Elements 2021? Ich brauche kein Abo für ein komplettes Paket, Elements reicht mir. Vielen Dank.Dagmar

Hello, I just purchased and installed PSE 21. The system does not recognize the serial number, which is correct, and asks me to provide the Redemption Code, which I can't find. Please help.

Hi all,I'm going to upgrade my Mac from OS 10.11.6 to MacOS 10.14.   I currently use Photoshop Elements 15 and just want to check that there won't be any problems using the program once I've upgraded to 10.14?I've seen that it works fine with 10.10, 10.11 and 10.12 - but can't find anything to guarentee it works with 10.14.Would appreciate any help.Thanks,Kieran

I have been using Elements 7 for a few years.  I love my Elements 7!  I have the original disk and serial number and I just wanted to know if it can be installed to my new Win10 laptop (and how to do that.) Your assistance would be appreciated.   

I am using Adobe Elements Premiere and Photoshop 2020. Lately the programs have been behaving erratically. Premiere will not save my clip markers when I reopen the project;  Organizer will freeze up when I try to add multiple tags; and the Adobe apps are  slow and  crash unexpectedly.  Other applications on this computer appear to perform normaly.   I cleaned up the photos (deleted dups);  defragged and reindexed the drives; updated all my drivers; uninstalled copies of Elements 2018 I had on the machine (leaving only the 2020 versions), shut down and rebooted the machine multiple times but the problems persist.  Attached are screen shots of  the system errors.  Does anyone have any idea what could be going on? I am about to try to backup the catalogs, uninstall Elements 2020 and install Elements 2021. Are there any issues with upgrading from Elements 2020 to 2021 I should be aware of?

Hi I have a Sony A6000 camera and want to edit photos in RAW, when I try to open photos a message pops up advising me to see camera raw documents. where do I find this, can I add this camera to Elements. version 11   

Je ne vois presque rien tant les caractères sont petits.J'ai essayé avec Windows 10 la loupe, mais c'est compliqué.Peut on modifier le paramètre taille des caractères des commandes, des informations, du nom des photos, de l'arborescence des dossiers.Merci de votre réponse 

I have been reviewing some of my photos and am finding some with multiple duplicates. I don't understand how they get into organizer in the first place but I am afraid to delete them as, in past experience, it seems when I delete one I end up with a question mark instead of a picture and it wants to try and find the picture but can't. My organization skills are lacking.

what does copying onto separate layers mean? and looping animation? 

Hallo,ich bin von PSE 9.0 auf 19 umgestiegen, weil es dort Probleme mit jpegs gab. Dort wurden die Verzeichnisse überwacht und neue Dateien übernommen. Das klappt bei PSE 2021 nicht.Kann mir jemand helfen oder hat jemand eine Idee?GrußChristoph

When I 1st downloaded the program it wanted to analyze every image from my prior version [2018]. This took several hours because there are over 20,000 images. After it finally completed this process I tried to use the program. It sat there, no cursor was available to use and I could do nothing with the program.I have deleted the program and reload it 2 times with the same end result. Is my copy defective? I need help.

I bought Photoshop Elements 2021.Went to the link for download. Downloaded and saved to my PC. - Had to download 7-zip to unpack though. Entered my redemption code. There is now a Photoshop folder. Nothing out of the ordinary until now.But, usually I hit an install or set up icon or a program icon and get started. - No such thing.The nearest thing I come to an installer/setup is buried deep down in a folder called: Launch Services. A file called: com.adobe.acc.installer which is a .v2 file.Is that the one?And do I really have to download and pay for another app to open a program I have paid good money for?Or have I suddenly become a clown in regards to computers?I have never encountered this kind of problem before, so please help. Thanks.

Hi! I've purchased PE 2019 from the Apple store a while ago. I have recently upgraded my iMac to Mac os Big Sur. Since the upgrade, PE is not working properly: Camera Raw is not opening. When I work on an image, it disappears when I click on the mouse... I have downloaded the application again from the Apple store, but it doesn't change anything. Can you help me to fix this?

Trying to install Element 2021 from CD. The "Intalltion Options" window is very small and the maximize button is not active. Therefore, I can not fill in the Installation Options and move to the next screen to install in the product. Tried changing screen resolution -- didn't work. Tried changing Windows Display Scale -- didn't work.How can I get this to work?

Bonjour, Je ne trouve pas la façon de faire un trait en pointillé. 

First, am I correct in understanding that "Backup Catalog" makes a backup of not only the Elements' "Catalog" but also the entire photo library that the Catalog points to? When you select "Backup Catalog" in Photoshop Elements 2020 (Windows), then select Full Backup, the resulting files and folders bear no resemblance to the original. It looks totally proprietary. Why? For backing up one's photo library, is it okay to use a separate backup program (e.g., Syncback), provided it retains the same folder structure as the original and retains all attributes and timestamps? Likewise, how about simply making a copy of the catalog in C:\ProgramData\Adobe\Elements Organizer\Catalogs? I prefer to avoid proprietary backup schemes because the results are inaccessible and unusable if corrupted in the slightest way. ----Update: Case closed.  Thanks to the kind folks here I was able to accomplish my goal of putting the photos and the catalog on an external USB drive. I u

Ok so I haven't any issues using this program until today.Yesterday I spent 3 hours editing wedding pictures with no issues.Today the program won't even open. Any suggestions?  

Hi There, hoping someone can help. I am using Elements 2021 and I use the Guided Section a lot.  I especially am having issues with when I am "painting the background" black and White.  I use it a lot and it is usually fine but for some reason now when I select the black and white selection brush and "paint" the selected area, the black and white is very very faint, not dark enough.  I don't know who to fix this and don't want to keep going over the area, but the impact of applying black and white is almost absent now.  any one out there know how to fix this?

I can't seem to grasp layer and adjustment masks, and how to use them effectively.  I am working on a project.  It calls for putting an image of a person in a field of flowers (I have both photos - the field of flowers and the person).  I want the person to be partially obscured by the flowers.  My thought was to open the field of flowers (image 1), then copy the person to it (image 2), then add a layer mask of the first image (the field) and "paint away" the portion of that image that obscures the person.  But I obviously am doing lots of things wrong.I'm using PSE 15.I've watched videos, read my user guide, even bought a book on PSE, but I just can't seem to do this.Any help greatly appreciated.  I hope I've explained what I'm trying to do clearly enough that someone can tell me how to do it.Here's the effect I want:I have the photo of the grass and dandelions, and the photo of a person.  Is it possible to drop her into the photo of the field, as sh

Hallo und guten Tagwarum kann ich Aufnahmen (Nef) der Nikon Z6 II in Photoshop Elements 2021 nicht öffnen (betrachten und bearbeiten)Gruß Peter

I tried everything and couldn't get editor to open after I had used it just fine, All of a sudden it just quit so I finally decided I would try the old unitstall reinstall trick however I can no longer find a link for Photoshop 19.  How do I reinstall it?  I have my serial number but the only links out there are for Photoshop Elements 2020 and 2021