Questions

I have over 48k pitcures in my catalog and have used the facial recognition before, but am continuing to have the People tab appear blank with a message of "import media to see similar looking faces grouped automatically."  Every once in a while the faces will appear and I can name them, but after a couple of names, the disappear and I get the message again.   I have posted this question before, but havent got a solution yet.  If anyone else is having this issue and has a solution, please let me know.  Thanks.------------------------------------------------------------------------------Elements Organizer 18.0.0.0Core Version: 18.0 (20201207.m.154403)Language Version: 18.0 (20201207.m.154403)Current Catalog:Catalog Name: My Catalog 1Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 1\Catalog Size: 381.8MBCatalog Cache Size: 2.7GBSystem:Operating System Name: Windows 10Operating System Version: 10.0System Architecture: Intel CPU F

Hello, First post. I have had photoshop elements for years but never was able to get it out of first gear. I now have photoshop elements 2021 and cannot get this out of neutral.  I am trying to fix a photo that is too dark. Everything I have seen says, best way, add adjustment layer, and select curve. There are more steps after but I cannot get the frst step. I can find the layers, no problem but 0 curves can be located. The half blue circle in layers gives me the options:Solid colorGradientpattern Levelsbrightness/contrast etc.No curves. Any help would be appreciated. Paul

Obwohl ich PSE 14 auf meinem alten Computer deaktiviert und deinstalliert habe kann ich die SW auf meinem neuen Computer nicht aktivieren. Ich habe die SW neu aus meiner Adobe ID heruntergeladen und auch die entsprechende Seriennummer verwendet. Ich bekomme die Meldung "Diese Seriennummer für Adobe Photoshop Elements 14 konnte nicht überprüft werden. Wenden Sie sich an den Support." Was kann ich tun, um die neu installierte SW zu aktivieren?   [Mod: Thread locked because double post.] [Further discussion please here: PSE 14 Aktivierung nach PC-Wechsel nicht möglich!]  

Guten TagWenn ich den Kontrast etwas zu stark einstelle, erhalte ich in der Mitte des Bildes fehlerhafte "Ringe"Gibt es eine Möglichkeit diesen (evt. grundsötzlich) Fehler zu beheben?Wenn ja, wie?Woher kommen diese Ringe , evt. Kamera? Bilder wurden mit Panasonic Lumix DMC-FZ 18 aufgenommenals jpg in 16zu9 in "bester Qualitäts"-Einstellung Vielen Dank 

Hi,I seem to have lost all of my photographs.Everything was working fine but now getting the message, No media available. All my files are shown in Organiser, but no content is available when clicked.

I have Elements 2021 installed on a Mac M1 running Big Sur. I get the nessage every time I try to open Organiser Strangely enough I then get this message, but I then click on my current catalog anm then able to open my Catalog OK . Does anyone know why this happens - I have been opening OK this without this error for 6 months and this error has just started to happen, it is annoying but at least I can still open my catalog.

Last year I downloaded the Trial Version of PSE 2020, installed and used fro 30 days in Windows 7.  Very happy with the product.  At the end of the trial period I purchased PSE 2020 (I thought).  Adobe emailed me a key and download link.  The download link was for 2021.  PSE 2021 required Windows 10 and would not install on my Windows 7 computer.  I requested and received a refund since I could not use PSE 2021 on my Windows 7 computer. I still have PSE 2020 installed on this computer.  However, because the 30 day trial period is over, can not use.   My question(s)  How can I purchase a key for PSE 2020 and unlock the PSE 2020 program on my Windows 7 computer.   Incidentally, I still have the original PSE 2020 installer .exe file on my hard drive.   Any help will be greatly appreciated!!

I recently purchased Elements 2021 to replace my version 13. The Organiser will not load properly even though the editor seems to function correctly. This is useless as I cannot load any image files to edit. I have tried Uninstalling and installing several times restarting my PC between actions but end up with no functioning Organiser. I've tried all the suggestion on forums and help screens but nothing changes. I need to get this fixed or I will ask for a refund. By the way my version 13 still works fine. Hope you can help

Hello, I am quite disappointed and upset with the quality of the written support for Photoshop Elements (and Premiere Elements 2020). The  online help guidance is next to useless; the links are broken, and the common response is either the 404 or 502 error. In other words, the help files haven't been updated in years. This is a common refrain and not an isolated incident. Don't take my word for it - review the posts from members of the community or do your own investigation. So, if you are not going to provide hardcopy guidance manuals with your products, the least you can do is provide updated and current online "how to" guidance. I will not be upgrading my elements software and will not purchase any other Adobe product unless and until this matter is addressed.

Hello, for most of the online tutorials, i get a "502 Bad Gateway" message.

Does anyone know where to find useful tutorials for Elements 21?  Almost all of the tutorials on the Adobe website lead to a message that says "502 Bad Gateway" 

Why isn't this working? I need it. 

how can I save a file as a vector file in photoshop elements 2018? The option to Export is greyed out, and in Organiser the options appear to be only JPEG, PNG, TIFF or PSD.

Hi. Just purchased PSE from Adobe site. Downloaded and installed. Upon entering serial number supplied by Adobe it says its invalid! We checked and rechecked. Makes no sense. Any thoughts anyone ... ! Thank you.AK-CM

Running Mac Big Sur 11.4.  Have PSElements.  It tells me there is an update - and I go to install & get error message: Can't go any further, and  can't quit or Force Quit out of PSElements (have to restart).Any idea what is going on and what should I do?Thanks

When opening an album in the Organizer, I get a pop us message saying "PhotoshopServer.exe - System Error.  The code execution cannot proceed because icucnv58,d11 was not found.  Reinstalling the program may fix this problem."  Everything seems to work normally.  What is this about and is it a serious problem?  Ken

Purchased from the Adobe site, downloaded, opened, and then could not install. The request is for my Adobe password, which the site accepted but my computer will not. I've also tried the install password for this computer--no luck. I'm missing something obvious, but could someone kindly tell me what? Many thanks.

PSE 13 will not start.I have been using it OK for several years but today it would not start.I uninstalled it and downloaded and reinstalled it but it still will not start.Please can you help.

  Why is a Rectangular Marquee tool setting that affects the rounding of corners called "Feather"? Why not "Corner Radius"? 

Is it possible to use PSE 2021 on two different Window desktops using the same catalog. My wife wants this so she can keep using her own copy so when she e-mails photos, it uses her e-mail address. I already have PSE on each desktop but her's does not link to the catelog on my desktop.If I can link her PSE to "my" catelog, the problem would be solved. Is this possible and how do I do it?

I haven't been able to edit photos for about 13 days because of problems when I in error mixed Nikon Capture NX-D and View NX-1 with Photoshop Elements 2020. I've received some helpful replies. https://community.adobe.com/t5/photoshop-elements/how-to-safely-delete-all-photos-from-hard-drive-amp-then-restore-with-memory-card/m-p/12136892. I've also searched the Community Forum.  I'm now ready to move on and delete all photos on my Mac's hard drive so I can edit them again with PSE. I plan to put photos from my memory card onto an external hard drive. These are the steps I plan to follow. Are they correct?  I'm not that technically savvy. I'm grateful for any suggestions in baby steps to my three questions. In advance, I appreciate any answer to any question.1.    Reformat external hard drive for a Mac2.    Connect hard drive to laptop3.    Create folder in external hard drive for photos Question #1 for Step #3:  When

Moving to Elements Group

I have a copy of Photoshop Elements 2019 Version 17 for Windows.  I intend to upgrade to the newest version.  At the same time, I’d like to purchase the same version of Photoshop Elements for my niece and then send her the software and a backup copy of my Photoshop Elements database.   The concern I have is that while I use Windows, she is a Mac user. Can she “restore” a backup on a Mac that was created in Windows without a loss of data?

Hi, my Photoshop Elements 15 doesn't write Arabic language, could you please advice me how to repair it ?

Hallo, kann mir jemand sagen, wie ich bein Ablauf einer Diashow die Geschwindkeit ändern kann. Ich möchte, dass die einzelnen Fotos langsamer abgespielt werden. JuppHO   [Moderator moved from Using the Community (forums) to Photoshop Elements.]