Questions

Does anyone else have this issue and know the solution please? I have a GoPro Hero 9 Black. I record 4k 60fps.  I have the .hevc codec installed on my windows 10 64bit pc and on about 75% of occasions the files import into Premiere Elements 2020 no problem, but on others I get an error saying I need the codec - they are exactly the same file type as those that worked.  It's a whole batch that will fail, not just one or two.  Sometimes I change the battery and set to record again. The first batch will import, the 2nd won't. Everything is identical. These files open absolutely fine in every other program that can view video on my pc.   It's hugely frustrating to have to convert before I can use. Thanks!

Hi, posting in this thread as I have issues exporting as well. I have created a family video with lots of snippets, photos and music. It's 1hour 22 mins long. Everything rendered well but when I go to export to a DVD on my Microsoft surface it says no burners available even though I have one attached through a usb point. I tried to export as an mp4 so I could share via a private YouTube video but it says i don't have enough space available to do this as the file must be pretty huge 😞 I successfully burned dvds on my old laptop with an inbuilt burner but could only use elements 12 on that as the new software isn't compatible and there are some files that the 12 version says it doesn't support so that's why I purchased the new verison which I just can't seem to export anywhere 😞 any ideas would be much appreciated! Sorry if I've not used all the correct terminology. Quite new to this!    Different problem, branched to new message... Mod

Hello!Does anyone else have problem with captured video, I have just captured an avi file in PRE9.when I try and import it to PRE15 I get the message. "unable to import unsupported file". Any idea why, please?

I was unable to create my latest video without agreeing to a trial use of Premiere Elements even though I purchased it months ago.  Now I have a watermark on my videos that I cannot erase following the steps outlined in another post.  I am also unable to see my plans or trials on my account.  I have already tried uninstalling and reinstalling the product.  Assistance would be appreciated. 

I have PE 15 and have an option to burn my project woth menue/submenues directly to BD disc or create ISO file and burn disc later using another software (I use BurnAware free software). I assune that 2021 package is more sofisticated than 2015. I also know that can't burn BD directly from PE 2021.Which options do I have to eventually burn my project to BD disc in PE 2021?I do not mind to use another software to do it if the project output file in PE 2021 is compatible with it. Thanks. Lev. 

hello please please solve this problem thank you

I am based in Malaysia and wanted to purchase Premiere Elements Online and can't. Anyone know the link ?? Why is Adobe make it so difficult to purchase it online ???   Thanks 

in Adobe Premiere I don't see the way to disable the function 'gezichtsframes' or face frames. Who has a hint?thanks al lot, Paul 

Hey All, I am fairly new to the video editing world and am trying to understand a blurry video issue. I am working on a project that has 17 tracks and if I look at the individual video it seems clear, but when activating all the videos and trying to play them together, they are blurry.  I don't know if it's a setting issue or a memory issue. I am using Premiere Elements 2020 on an iMac (21.5 inch - 2017) with 8GB ram and 2.3 GHz Intel Core i5 processor. Any help would be greatly appreciated!

  i pay now A 2021, same problem as in A 2019. version 17 and 19. I can see Debug lista point where i can chance false to true in this option i can open editor in A 2019. One i have try to open A 2021, but may handicapped  and it chance not formation in debug lista and not (Spam Link Removed by Mod)projects name in headsite. Can everybody help.Its boring pay (Spam Link Removed by Mod) again, can not chance to other product because no return right software. I have 4 Adobe product, A 4 and A 7 not problem, but this two has.

I have two different audio tracks on separate video tracks. I want to replace a section of the audio on 1st video track with a section of audio from 2nd video track. Clicking and dragging one audio track to the other audio track does not duplicate the audio track, it just moves it. If I copy the audio track I can't find a way to specify where I want to paste it. Is there a way to do this?

New Premiere trial install on new Dell XPS 15 laptop.  This is what I get, no idea why.  Any hints, comments appreciated.

Was importing 4k iphone vides downloaded from iCloud to do vide editing.Got HEVC and HEIF error from Adobe Premiere Elements Video Editor, followed istructions and installed both codecs, (had tp pay 99 cents for the HEVC)Installed, cleared Adobe cache. restarted app still getting error. Restarted the PC as well and cleared cache, still having same issues, any help will be appreciated.I know the codec is successfully installed because I'm able to play my iphone 4k videos on windows media player after installing codec.

I want to add special effects to clips for my video, but every time I try to "drag and drop" any effect the entire application freezes and I'm forced to use Task Manager to close it down. Thankfully it autosaved my work before messing up but it really feels like I'm not getting what was paid for if I can't use a whole part of the whole application.

Does anyone know if the 2021 version of Premier Elements allows you to randomly shuffle the photos or videos prior to creating the .mp4 video. with Photoshop Elements limiting you to 250 photos in their slideshow we have had to upgrade to Premier Elements. Unfortunately 2020 Premier Elements does not allow shuffling. thanksed

I would like get the wisdom of this forum for installing Adobe software on a new computer which is different from my current computer. I currently have a Windows 7 PC. I am thinking of buying a Mac. However, I would like to hold on to my Windows PC for sometime as I have got a lot of stuff on it. I have a combined Adobe Photoshop Elements 2020 and Adobe Premiere Elements 2020 package for Windows. I have 2 questions.I would like to confirm that my license allows installation on 2 computers ?What if the two computers are different – one is Windows and the other is Mac ? Can I have the Windows+Mac installations with my purchase ? In other words, can the 2 computers be different ? One Windows and the other Mac ?

Hello, Using a HD camrecorder with memory cards, I produce video clip files which are numbered 1 to N on each card (.MTS files in my case). These files are transfered to AVCHD directories of my computer, obviously different for each memory card. Thus there are on my computer several .MTS files which have the same name, for example 00168.MTS, but are different in content and placed in different directories. In order to view, rate and select such MTS files prior to incorporation to a Premiere Element project timeline, I first import all MTS files from different directories to an Element Organizer Catalogue which class them by clip date and time. Using both 2019 and 2021 Element Organizer versions, I have discovered that, on some instances, the sound tracks of such video clips are either totally or partially replaced by sound tracks of  video clips wearing thge same file name (but situated on different computer directories). Such "exchange" or "pollution" of sound trac

Ich suche eine Möglichkeit, im Anschluss an die Videoerstellung mit PSE2020 eine BlueRay dieses Videos zu erstellen.Das dies mit PSE2020 nicht mehr möglich ist, wie geht es denn dann?

Hi all. Can anyone point me in the direction of a tutorial video for creating a virtual choir video with Premiere Elements 21 please? I've worked out how to do a few things, watched a number of videos but nothing specific for this project (everything seems to be for Premiere Pro) and I've got a couple of projects I really need to get done. Thanks.

Can't be anymore descriptive than that title... I'm posting this on Dec 13, 2020.

Have a AMD FX 6300 Six-Core Processor, 16 GB DDR3 RAM with a 2 GB AMD Radeon 7700 graphics card installed on a Windows 10 Education  Version 20H2 OS Build 19042.685 My computer crashes often when I use Adobe Premiere Elements 2021.  If you are Adobe staff, please note. Can anyone please offer me some advice on how to fix this recurring problem?

Ich bin fassungslos! Und verärgert ! Da kaufe ich das neueste Premiere Elements 2021 und kann mit dem Programm keine BlueRay mit Disc-Menue mehr herstellen. Unfassbar ! Ich bin sauer I am shocked! And upset! I buy the latest Premiere Elements 2021 and can no longer produce BlueRay with a disc menu with the program. Incomprehensible ! I'm pissed off

Hi, when I open Adobe Premiere Elements 2019 on my Mac (Mojave, ) it opens up fine, but then it crashes after 10 seconds. I've tried multiple times and restarted the computer, but the problem is still there.  Can you please help? I've sent in a crash report.  

Hello.  I have Premiere Elements 2018 and Photoshop Elements 2018.  Photoshop will open, but Premiere won't.  It's not even opening enough to crash, but I can open and use Photoshop with no problem.  I have tried deleting and redownloading Premiere, but that didn't work.  Does anyone know what's going on?

Is support for Premiere Elements ending?