Questions

Is there some sort of permission which must be given to allow Elements to upload to our YouTube channel? When we try, we receive a message that permissions or autorization must be granted but when we click the link to attempt that, it is a dead link (?) I'm wondering if it has to do with our computer user account email being different from the one associated with our YouTube channel (?) (I'm grasping at straws here . . .)

iPhone hevc video files automatically converted to .mov before import. Any suggestions?

Hi guys,I'm new to the forum (and the PE Elements 15) so forgive me if I am asking a silly question!The program defaults to opening in an NTSC preset, this is a problem for me as I work in the UK and we use PAL.I would like to change the default to a PAL preset but I can't figure out how to do it.  I'm sure it's something really simple but I just cant find the option.My current work around is to open a pre-made project with my preferred preset, which works fine, but I'd like to be able to open the program in the PAL preset instead of having to open the program, then open a project.Thanks in advance!

I have created a video in Premiere Elements 4 and tried downloading it to my computer to view on my computer and it gave me a message saying that I have to go to a website and get a code.  The problem is that the web page no longer exists.  I need to know how to get the code so I can download the video. This is crazy since I own the program and should be able to make and download whatever I want.  Here is an image of the message:

Good evening everyone, In PrE 2019, Im trying to edit parts of a video found on Youtube.Before going further in the project, I noticed that the render line remains yellow all along the video track, suggesting the project settings don't match the imported video.Despite applying different settings to the project, nothing seems to work, I even tried several NTSC settings, since the video was shot in the US, but nothing seems to fit that video format.The goal is to re-upload that project with a dubbed audio track, any idea which settings could be used ?Here are the specs :           Thanks !   

Has anyone else had difficulty navigating on the timeline between clips?   I'm working on a MacBook Pro (2010) in Premiere Elements 2020.  The arrow keys won't move the play-head forward or backward to the next or previous clip.  Neither will COMMAND + ARROW key.  I tried creating my own keyboard shortcut but to no avail. I don't know what I'm doing wrong. If anyone could help, I'd appreciate it.  Thanks!

Hello, first time user of the forums.I recently had a system crash that necessitated using system recovery and re-installation of Windows 7 Home Premium 64-bit, plus re-installation of my Adobe software, including Premiere Elements 11.I had a really involved project I was working on in Premiere Elements before the crash.  I have plenty of files from before the crash, that were backed up as part of the system recovery process, including user-based Adobe program data, program files and program files (x86).  Could someone(s) PLEASE help me to recover my lost project?  I have literally months of work invested in this and it will nearly kill me if I have to re-create the project from scratch.I GREATLY appreciate any help that can be sent my way!

On MacOS (10.12.4) - I inadvertently got premiere elements 2020 and my system will only support 2019. 2019 will not accept my activation code and I am terrified to upgrade to high sierra in fear of having to upgrade a lot of other software. I cannot seem to find a location to ask for help with this and wondered if anyone could point me in the right direction.   Title edited by Mod

I have uploaded to Photshop 20- and deleted the old photchop   all of  sudden a list of my albums does not appear.   When I typed in a previous Album title -It says that that album exists.    HOW do I get back to my albums -  are they hidden someplace   Thank you   ep

Hi, I'm confounded! I recently switched to Google Pixel4 and while I thought I had my video setting right, I am clearly doing something wrong.  I am having to enlarge the video when I import into my Premiere Elements Editor and then it just doesn't look as smooth as the original. I tried to run Shake Reduction and got the error message 'Shake Reduction requires clip dimensions to match project.' so clearly I don't have it right, but not sure where I am going wrong. I am attaching screenshots showing project settings and clip settings. Any suggestions are most appreciated. TIA 

Hi everyone,I have to do some video modification for a profesionnal project. I have bought Adobe Premier Element 20. Just for explain, I have some videos (beetween 4 and 12) in landscape format and I need one video by session (so, I have to merge the differents video from one session) in portrail format. I have tried a lot of differents things... Put all my videos, rotate each one and save the video.. But in portrail format, the video is cropped.. So I have tried to merge my videos, save the video and then rotate this video and modifie to have all the image. But when I saved this final video, the quality is realy realy bad.. I have tried in AVI, MP4, SD, HD.... If someone have an idea or a solution ? I have to do this for 17 differents session, the final video of each session makes almost 2h so the exportation is realy long, and I can't wast time.  Thank you in advance (and I hope that everything is clear, I'm French, so...). 

I am a novice on Premier Elements 2020, although I have used Elements for years. I can get video files (.avi and .mpg) added to my video project ok, but when I play them back, there are 2 problems: they play too fast, and the audio has a constant, rapid clicking / tapping sound along with the normal audio. These files play back fine on the other media players on my computer (PowerMediaPlayer, Windows Media Player). I am using a Windows 10 desktop, fully up to date. I assume I've got something set improperly, but I don't see what. Many thanks for any help you can give.

Can I find a PDF manual for Premiere Elements 2020  and Photshop Elements 2020 somewhere?

Most of the time Premiere Elements 2018 will work perfectly. Exactly how I want it to work and the edited video is amazing. Sometimes, however, on random projects, in the corner it will say 'Conforming (video file name).m2ts' and it will show the process with a progress bar. But whenever that progress bar gets to 100 per cent, the audio on every clip will disappear immediately, when there was audio beforehand. The footage comes from the same camera every project and it seems that this event happens almost randomly. The file extensions from the camera are all M2TS and the conforming bar says it's conforming (filename).m2ts. Any help is appreciated. Thanks

Whenever I've tried to upload a video to my youtube channel with Adobe Premier Elements, I get this error message.  What does it mean?  How do I fix the problem?  Thank you.

I'm able to import my camcorder 5.1 audio into PE '20, which MediaInfo is showing having an audio format of AC-3 and a commercial name of Dolby Digital, but my movies converted in Handbrake with the same audio format are not able to import as 5.1 audio. I do see that the coded ID is different, the camcorder using 129 and Handbrake using ac-3, so does that make all the difference? The whole reason why I'm exploring PE'20 is to rip and edit my own movies while preserving the quality of the original. Thoughts? FYI, I've tried a bunch of passthrough and down mixing options in Handbrake, all with the same result of not recognizing the 5.1 audio.

I have about 4 hours of video I want to burn to DVD (family video with menu). Do I have to make separate files that'll fit on one DVD at a time? Or can I have one project file and it'll have me put in additional DVDs when it's out of space?

Hi all,I bring in a clip, any clip, MTS, MP4, MOV and when I bring it into the timeline, I don't hear anything.Wave forms are there in the audio section of the timeline.  And if I play the audio in any other player like VLC or WMV, I can hear it.  Does anyone know why I can't hear the audio? TIA

My original laptop that I installed Premiere Elements on died resulting in me having to get a new one. The problem is that I can't seem to install PE on my new laptop. The installation stalls at 0% for around 5 minutes then stops giving the error code "215". Both laptops are Windows 10 machines. The original that died was a Lenovo Yoga 920.  The current laptop is a Dell Inspiron 15 7000. Help would be greatly appreciated.

Hello,I bought Adobe Premiere 6.0 several years ago and I have serial numbers.I have serial numbers, but I can no longer install it on my PC with Windows 10 - 64 bit.Is there a possibility to solve the problem?Thank you for your help.Best regards. 

I have Adobe Premiere Elementa 2020.  I cannot figure how to trim audio files.  The trimming scissors do not appear.

Szenen mit schwacher Beleuchtung (Weihnachtsabend) waren bei der Bearbeitungf am Bildschirm richtig. Nach dem Rendern und exportieren (4k) waren die Szenen deutlich heller. Macht Prmiere Elements etwas automatisch? Alle Anwendungen stehen auf manuell. Änderungen an der Helligkeit con Szenen sind auf dem Bildschirm sichtbar. Nach dem Exportieren ist jedoch alles heller.

I'm using Adobe Premiere Elements 19 on an iMac. I had a power surge, now the play button and the spacebar shortcut will not work. I've also lost 2 days worth of work, even though Autosave is enabled. I was thinking about uninstalling and reinstalling the software, but the installation code is one time use. Is there a work around, or does anyone know the solution to my dilemma? With Autosave enabled I would think that my files would be somewhere saved on my computer. Any ideas?

I just purchased Premier Elements 2020. I have digital copies (files) of my old super 8 videos, there are as many as 18 in each videos in each file . How doe I pull out each one, title and save separately?

Has the "Favorite Moments" editing tool been dropped in Premier Elements 2020? The User guide pdf describes how to use it and shows a pic of it in the tools menu, but it is absent on my version of 2020. All the other tools appear, such as "Candid Moments", "Smart Trim" etc, but not "Favorite Momemts, which I was hoping to utilize.