Questions

Hi,I haven't used Premiere much as bought to use Photoshop but lately GoPro Studio trial expired and I am back to other options thought I should give Premiere a test on combining clips.I tried exporting with the following configuration, 4K 200mbps and file size 12GB see screenshot included.For some reason Premiere is exporting a low quality 500-600mb file, including full 8 mins of video but not the 12GB file. A very low quality version that cannot be used anywhere. Can anyone tell me what I am doing wrong and how I can fix this?Thank you!

I have used PE14 for many years and have had very few problems which I have not been able to resolve. Now I have upgraded y Mac mini to High Sierra O/S and am having serious problems with two features of the program which I use frequently. When trying to preview a video clip the program will freeze and a restart of PE14 is required often loosing unsaved changes. Similarly with the zoom tool. If I try and perform a zoom into a still picture clip all is well until I try to save the effect with the Done command. Same result as with the clip previewer - lost changes and time wasted. I have tried numerous reinstalls with the same result. I, and many other PE users, need this problem sorted out urgently.

Hi guys,I've been working on a video in VOB format, copied from a DVD to my SSD. The editing is successful, no issues there. When I export to DVD ISO it completes in about 10 minutes, I'm guessing there is no conversion going on here hence why it is faster. When I wan to export to another format (I've tried loads of them) the saving video / rendering media process takes literally days. Premiere is taking up hardly any capacity on my computer, SSD remains hardly touched, in around 8 hours it has only done 144MB - the CPU is not touched, memory is static around 1.4GB. It seems to me the export process is somehow capped or set to be in the background or something. My computer has ample resources which it's not bothering to use!Has anyone seen this before? If so is there a cause?

Is it possible and easy to convert 4k to 1080p using Elements? Is it more practical to just shoot in 1080p and use them? I do not really need 4k footage, but it might be useful in the future if I am going to invest in a camcorder. Thank You.

Hi, Im a total newbe with this , but basically I have a c920 webcam and Element 15.Im using a Mac mini with latest OS.When I open a new project , the webcam movement quality is very slow , like its  a low frame rate or something, and Im really not sure what to change to correct this, if it is indeed correctable?Many Thanks

Just updated OS for iMac to 10.13.4. From the discussion on Apple websites I was waiting (and hoping) to see if the new OS solved the situation with freezing Adobe Premiere Elements 2018. It doesn't. Premiere still freezes and has to be forced to close; within 10 seconds of opening a test video I got the beachball of death. Also this time, I had it freeze up in Organizer during a back-up. That's a first.

Hello:I am having trouble importing videos from my SD card into Premiere Elements 15.  The software just hangs at "Copying Media 16%" for hours at a time before moving forward. What used to take minutes, is now taking days. I am importing from a Nikon Cool Pix P610 camera (MOV files)Any Idea what the trouble could be ? My computer and OS Specs:Windows 10 Home  (64 bit,  x64-based processor)Version 1709Computer is: HPE-210y (Hewlett Packard)Processor: AMD Phentom (tm) II X4 945 (3GHz)Any assistance would be greatly appreciated. Thanks !

I am currently using the trial version of Premier Elements. I like to test it out before I buy it. I am getting an export error and a yellow explanation mark inside triangle, in the last minute of rendring the video when I have clicked the Export and share. But no explanation of what makes the error happen. Is this because I am having the trial version or is it something else that I am doing wrong?

My adobe premiere is not opening for some reason and I am not sure why. I was hoping that you may be able to resolve this issue?

Hi, I'm currently using Premiere Elements 14 my video is just below 10 minutes. When I try and export & share I select the 1920 x 1080 (resolution of my video) and high quality, although it then tells me that my video is to long.I looked through the forums, I read that there is a way to fix it but couldn't really find how. Any help would be appreciated.

Adobe Case Number ADB-1328375-H8S6 Dear  Glenn ,You contacted us on 3/12/2018 7:23 PM. We have resolved your Performance  issue and are closing case number ADB-1328375-H8S6.Thank you for contacting Adobe Customer Care.The performance issue was not resolved. We talked about downgrading the driver for the video cards in the machine and the conversation was switched to purchasing new software (Adobe premiere 2018 Pro CC). It was suggested by support that sales might give me a discount because of the recent purchase of Adobe premiere Elements 2018 which I am now told cannot handle YouTube video projects. Another bracket, this one for The Master Power Switch in the front Engine Dragster - YouTube I was switched to sales and put on hold. When sales came on the line they said no way would they give a discount.So after waiting to talk to support, being redirected to sales, being told that it made no difference about the recent purchases.I still have the problems with Adobe Premier Elements 201

Installed Elements 2018 a month ago. and every time I go to save a file it comes up with  File already exists do you want to replace it  Yes or No. previous Elements default was yes but now it defaults to No. This is very annoying. Is there a way to change this to default yes. Thanks.

I spent hours on a project. Saved it every time I exited. Now, I can't import it. I find it, click to open & I get a box:"File Import Failure""This type of file not supported, or require codec not installed" It had worked previously on the same project - opened & closed. What do I do to get back my many hours of work?!!!Neal

When I try to pan a photo to get the Ken Burns effect the preview works fine but when I click on Done I get the spinning beach ball, and I have to force quit. The computer is a new 27" iMac with 24GB of RAM. This first happened with version 15 (but not on my MacBook with 14). I downloaded a trial version of 18 and the same thing happens. Any ideas?

Hi, I am sorry but I really don't know what to do with this. I added another video track (the one which you can see in front) to my project. But they mixed up together with the track I already had there  - the second video track is visible where originally is the black surrounding around the first video. Check the picture. I have no idea what to do with it and I am quite lost. Could you please help me? I didn't do anything special and I haven't experienced this yet. How to split these two video tracks and have just black surrounding around as it was before?  Thanks!

Hi Prem El community. I am only new to the forum so apologies if I mess up !I use Prem Elements v10 on a Windows platform and really like it. Most of the issues I have are with me, not the software. I'm trying to find out if there are additional video effects available for Premiere Elements ? I have loaded the Contents DVD already and the effects there are great, but I'd like to explore more if there are any I can download or purchase. I'm happy to upgrade to newer versions, too, if that gets the result. Thanks for any suggestions !Stuart

After installing the new elements it worked fine with my video and images. But after returning to my task the video were jerky. The red vertical timeline would jerk back and forth very quickly. looking on the forum gave me no clue to fix the problem. So, I decided to uninstall it and reinstalled it. Well it seem to work and I was happy. So continued to develop my video by adding more video and images saving it along the way. After several days I returned to fine the saved video has the same jerking as it had before. So I uninstalled it and reinstalled it again but. It continues to have the video jerkiness. I am not sure what to do now. Playing the same video outside Premiere elements works fineAny help would be grateful.Thank you,Robert

New to this forum as I have just bought Premiere Elements 2018.Want to make DVD of movie with 9 scenes so that main menu will PLAY ALL and scene menu will play selected scene and at the end of that scene will return to either main menu or scene menu.So far have got scene markers and only one end marker at finish.  PLAY ALL works. If a scene is selected it starts playing correctly but at end of scene just goes on to end of movie.Put in stop markers at end of each scene: scene selection works OK but PLAY ALL finishes at end of first scene, that is first stop marker.Help will be much appreciatedMike

For some reason when I click on the Premier Elements shortcut it no longer opens.I tried going straight to the premier elements.exe program in the Adobe folder with the list of files still no.I tried open as administrator still no.I did a system restore to a date which I knew it was working - still doesn't open.Photoshop Elements 2018 opens OKI have a copy of Premiere Elements 15 that opens OK.any help greatly appreciatedBill

Après réinitialisation de mon PC portable ASUS A75VJ suite à un problème Windows10, je n'ai plus accès aux fichiers audios téléchargeables sur Premiere Element.Mes projets ne peuvent donc plus lire les arrangements musicaux téléchargés au paravent.Merci pour votre réponse

Hello,I had to reinstall Premier Elements on my new iMac when my CS3 wasn't working either and the Adobe tech said EVERYTHING Adobe had to be removed.Premier elements is running, but I am unable to reopen any previous .prel files.  It seems to process and load them, but then comes up with a blank screen like when there is no file loaded in PE.What to do?[Moderator note: Personal information removed. This is an open forum, not Adobe Technical Support.]

Adobe premiere elements 15  stops working on volume adjustment in timeline.It used to work normal. Seems that after a windows update premiere elements 15 is crashing on some specific actions. Anyone has a fix for this?Adobe told me to buy premiere elements 2018. I believe this is redicules since I have elements 15 for less than a year.Furthermore, premiere elements 2018 is showing similair issues on different actions.

I was just sent 9 clips of video shot by a professional videographer. The clips are on a thumb drive in the MP4 format. How can I get these clips into my Adobe Premiere Elements 11 editing program? Also, what is the best way to store them on my hard drive? I have a PC computer with Windows 10.

Adobe Premiere Elements 2018  is erroring out  at 98% when uploading to YouTube.  This always happens at the 98% mark.  Everything worked fine with the previous version, frustrated!!!!!

As it says above I have Adobe Premiere Elements 15. Everytime I try to drag an item from the Hollywood Looks tab under Effects it freezes up. My mouse works and I can go anywhere else on my computer including the internet, but not the program. Any thoughts?[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Comments is to ask about the operation of the Forum, not a specific program][Moved from the Comments forum to the specific Program forum... Mod]