Questions

I created a new project. Imported slide show from Photoshop Elements. Added additional media. All worked very well. Worked on it a couple of days, opening and closing. All went well. Then the most recent time I opened it to work on it, there is not sound. All elements are visible in the timeline. All media in place exactly as before. But when I attempt to preview/play, there is no sound. My system sound works fine. In fact, I can open other projects and they play fine, sound and all. Just this one project for some reason is not playing either the audio attached to the original imported slide show, or the background media I added. Again, they all worked together perfectly until the last time I opened the project.

Hello,Using Premiere Element 20 on PC intel I7, 16 Go RAM with Intel Iris Xe graphics.I am trying to export a video without any effects (purpose was only to compressed video using Premiere element) and with the reduce size option.With the quick export and partage it always freezed at 5s to the end. There is no error message, only the progress bar that freezes and even after 15min nothing happens.I tried several times, restart my computer and it is still the same. I also tried without the reduce size option, same issue.My input video lasts 44s and is 76Mo size Thank for your help 

I have a number of video clips and each one has a still photo within it.  Is there a way to size and position the photos across multiple clips so when the video transitions, the photos are in the same spot?  Trying to avoid the jarring effect of the photo jumping to a new size and position when it changes.  Thanks!

Can I save movie in .avi format as I could with versions 7 and 10?

I have recently bought a new laptop and have installed PE13 on it. When I open up the program a message pops up informing me that my serial number is already in use by the maximum allowed computers and I need to deactivate the old computer to use this product again.  I have contacted the Adobe helpline twice and each time I have been transferred to a "specialist agent" and have been kept waiting for hours.  In the end, I give up and disconnect.  I am now waiting for the 3rd time for help and have been waiting for over 3 hours.  I need Adobe to deactivate this product from my old computers so that I can continue to use PE13.  Can anyone please help? 

Hallo zusammenIch habe ein kleines Problem und bin Anfänger auf Premiere Elements 2022.Wie bringe ich den Abspielbalken schnell an die Position 0, also ganz an den Anfang.Ich sehe nur "zum vorigen Schnittpunkt gehen", "zurückspulen" und "Schritt zurück". Irgendwie fehlt da doch die Taste "Zurück an den Anfang" oder ähnlich ...Jetzt schon besten Dank für die Hilfestellung!!!Ernst

I made a video with a 3D motion flip-over transition and converted it to an MP4 file.  Later I decided to remove the flip-over transition, but I can't figure out how to do it.I Googled it and it said that I need to shift-click on the clip to remove it, but that didn't work.Is it even possible to remove the flip-over transitoin once its been converted to an MP4 file? If so, how can I do it?

I'm trying to highlight a part of video by zooming in with a pip box. I want to keep the main video running behind the pip that's zoomed in. I added a second video, I managed to make a pip, but when I try to add the zoom, it forgets the pip, and the entire video is zoomed in. It's gotta be a simple way to do this. Thank you

 Take a look at the mouse pointer. Nothing works when at this state. Only imported a transition in the right menu. Any suggestions? It also takes a lot of time to import a transition. Sometimes it works, somtimes it enters this state at the picture, and I need to reboot.Thanks 🙂

In premiere elements 2020 there is a clip effect and a Crop effect. I do not see what the difference is. My goal is the crop a video but it to upscale and not over pixellate like when I tried either effect.  

Hello, I recently purchased the MacBook Pro 2021 which is running MacOS Monterey version 12.5.1I redownloaded Premiere Photoshop and Premiere Elements 2022 from my previous laptop onto this one. Premiere Photoshop downloaded as normal and is working perfectly fine, but Premiere Elements keeps crashing upon startup.I have searched all forums on Adobe but cannot seem to find a solution for this particular problem. I have tried restarting my Mac, unistalling and redownloading Premiere Elements from different pages on the Adobe website, and even tried installing Premiere Elements 2021 instead; but the error continues. It does not show an error code or a failure to open report, it just simply disappears from the dock and does not open.It is driving me insane, please help!

I have a Gigabyte RTX 2060 which I believe is the most popular RTX 2060 card (certainly if Amazon sales are anything to go by)I checked compatibility here before purchase:https://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.htmlAfter installation Premiere Elements reports the card as unsupported picking it up as: (NVIDIA)NVIDIA GeForce RTX 2060I have contacted support who have advised that I need to downgrade my graphics driver all the way back to Dec 2020 (incidentally the oldest one available on the Nvidia site) and use that.With the old driver the card is picked up as NVIDIA GeForce RTX 2060 and IS supported.  Just to confirm I am upgraded to the latests version of elements (currently 2021.3 - Version 19.0 (20210809.daily.2242976))Whilst this is a workaround of sorts I have now had warnings from multiple games that my driver has known issues and should be upgraded so I am again without hardware compatibility in Elements.It seems to me that Adobe DO N

I have some video clips where the person holding the camera sounds loud enough, but the person being videoed is further away & much quieter. Is there a way to automatically make the quieter voice louder throughout the clip?Thank you.

Greetings to all, I'm a Premiere Elements 2021 user... Recently, I noticed "Show Audio View" is unstable.  Not showing any audio waves in the timeline and the "Master" volume indicator shows many more tracks than I'm currently using (even after deleting all unused tracks).  After looking into "Preferences" I noticed that my GPU (AMD Radeon PRO W7500) is now no longer supported(?!)  Tried removing and reinstalling the software, to no avail...So, what gives?  Never had this problem before... All Best,Jake

elements quick working. i uninstalled, then resintalled, Got a code 199 message. what is code 199? adobe doesnt seem to know as all that they have advised wont work. i have deleted all adobe products from my pc in hopes that would clean out whatever the problem was. still get 

Can someone explain the quality differences between "quick export" and exporting using the "computer device" method set at 720p medium quality? This file I captured came from  a VHS tape with an Elgato capture cord. The captured image is 480pI performed both methods of export with a 1hr mp4 that was originally 678,000k,  after performing my edits. The exported "computer setting" file is 10  times the size and takes almost 10 times longer to export. The "quick export" mp4 file is 480pThe "quick export" mp4 file is 485,000kb while the "computer setting 720p medium quality file is 4,425,000.I am editing this file for a friend and I want to make sure the picture quality is good.Am I improving the video image by exporting to a 720p or just creating a larger file and wasting time? Does it upscale or not? Keep in mind these are old family vhs tapes that have been copied to my windows 10 machine.

Hello all, I have been tasked with editing some PE 2021 projects made on a PC. I have downloaded a trial of PE 2021 for the Mac (I'm running Monterey 12.5), as I understand that PE is not backwards compatible. I also understand that PE is cross platform.  The creator of the original files sent me .Prel files and graphics. These would not open. I got the standard "This project is not compatible with the current version of Premiere Elements " error message. Upon browsing through the program, I saw the Project Archiver. I asked the original creator to use this to supply me with files. He sent over the output of the Project Archiver for a single project, and the .Prel file will not open.  I would really like to avoid having to rebuild these projects. Does anyone have any clue what might be the issue here?  Thank you kindly.

Hello all, I'm having an issue getting HEVC to function in PE 2021. I've downloaded the paid codec from Microsoft and folowed numerous guides from other about getting HEVC to work still with no luck.AMD R7 370016GB ramAMD 5700XT video cardAny ideas that don't involve constantly trying to delete files and reset folders etc.

I video high school football games and create great highlight videos of the games.  Slow motion is an important tool for these highlight videos.  I am using Adobe Premiere Elements 2022. I just purchased a Sony ZV-E10 Camera which will record in XAVC S HD (I think this is a Sony form of MP4), 1920 x 1080, 120p.  When I import a clip into the project, the project settings are automatcially set up as:- Editing Mode:  AVCHD 1080p square pixel- Timebase: 59.94 frame/second-Frame size:  1920 x 1080- Display Format: 60fps Drop Frame Timecode Having a Display Format of 120 fps is not an option in Adobe Premiere Elements 2022. What issues will I encounter becuase I am using the 120fps video clips?  Will exporting the video be an issue bucuase the frame reate does not match the 120fps clips that I will be using? I prefer to use the 120fps because when slowing down the clips in Premiere Elements, I don't want the end result to be choppy whic

During exporting my project my PC crashes. Complete shutdown, display failure, you name it. Tried several things, like complete clean re-install, disabling half of my cores, hardware acceleration disabled, nothing works. But on the Adobe site I see that my graphics card should be supported. In the system it is recognized but it says that it is not supported (see below). Could this be the problem?Drivers are automatically updated by the NVIDIA software, so should be the latest drivers. Anybody with a solution?  

I am using Premiere Elements 2020.  What is the best way to copy a portion of Video A and paste it in Video B?  Both Video A and B utilize photoshop elements 2020.Thank you

This is my second post i guess the first got deleted. I recently purchased adobe premiere elements from my local best buy and for the past 4 days i have been trying to simply use the program. After installation it opens the app i see the options for organizer, photo editor, and video editor and when i click on video editor because that's what I paid 100$ for in the store it ask me to log in. Which wouldn't be an issue if it didnt constantly tell me im not connected to the internet when I am connected via ethernet cable and I've even tried connected to wifi to see if it makes any difference and it doesn't. However if  it manages to get passed the connect to internet screen it as for my login which i use a gmail and when you click the button for social connection  to sign it the app goes blank and opens my web broweser taking me to a page that says.You're all set!You can now close this browser tab and go back to your application. And sure enough everytime i do it the app d

I tried once before to get an answer to this without success so I'm trying again.  I'm trying to move the files that came from the camera.  In my prior attempt to get this question answered someone said to use the the Project Assets box.  If this is correct I can't figure out how.

I now have a problem when I am listening to music in media player and when I open Adobe Premiere Elements 2020 the sound goes from a full sound to an empty sound. It sounds like it goes from stereo to mono. Sounds horrid. I cannot seem to find any setting that has caused this. As soon as I close out the adobe my music goes back to sounding awesome. What am I missing or what has changed or how do I reset Adobe Premiere Elements 2020?

PSE Premier help says it's possible to trim a motion title by: Trim an individual title instance from the Expert view timeline In the Expert view timeline, locate the title to be trimmed in one of the video tracks. You might need to drag the video track scroll bar to expose the title. Hover the cursor over either end of the title until it changes to the ripple trim cursor . Then drag the end of the title to trim it. Gaps are closed automatically. If you created a black video clip for your title, you’ll need to trim that too. To trim without closing the gap, Ctrl-drag/Cmd-click the clip end instead. I've held the cursor over the scroll bar until I'm blue in the face and it never changes allow me to trim the title. Ctmd-drag didn't work either. I'm using PSE 2020 on a Mac.  How can I trim an individual title?