Questions

I have used this app for two years hardly noproblemsbut now I cant upload properly. When uploading is done, I cant see the footage- only the voice of the person speaking on my video. i can cut - but when I try to save (video without footage) the app crashes  pls help !! 🙏🙏

Is there a way to export to either iPhone storage or an external drive instead of the camera roll?

Please help! The graphics menu in Rush is not loading! I are seeing a blank preview screen! 

Hi, We have two student cohorts on the new Surface Latop 6 (about 300 students) and a large handful are having issues with inserting videos into their projects (Rush goes into Unresponsive mode).  Images seem to be ok.People seem to be suggesting that this is a hardware compatability issue with the ARC GPU and Intel Core Ultra processors. We've made sure everything is up to date, and not all students seem to have the issue. > Does Adobe have an ETR for an update to be released to fix the issues?This is really impacting our student learning experience.Our Surface Laptop 6s have the Intel ® Core™ Ultra 5 processor 135H and Intel® ArcFootnote™ Graphics, 16gig shared memory Cheers!Bobbie 

Laptop is new as of fall of 2024.  It is a HP Envy x360. I've uninstalled and reinstalled.  It will start up and then crash if you try to select a file.

Hi All, I'm new Rush but not to video editing (I've previously worked with Premiere Pro and other video editing software). I cannot fathom out why all my exports are faded and VERY washed out – nothing like what I saw on the screen while editing them. I'm working on an 18-month-old, top-of-the-range iMac. Your help would be appreciated. Many thanks, David.

Desde ayer cuando quiero trabajar con los gráfico se queda como intentando cargar y no los visualizo. He desinstalado la aplicación y he vuelto a instalarlo. Pero nada, sigo sin visualizarlo. Si hay alguien que me pueda ayudar... Gracias

Look at the video to see what i mean  

Can you help me - the speed of play back is so fast - it has suddenly happened.I cannot edit them properly.the question is how to get the playback or scrolling back to normal.I recorded in normal speed

Bonjour, j'ai créé une vidéo plus volumineuse que d'habitude et j'ai essayé plusieurs fois de l'enregistrer sur mon bureau, sans succès. Je reçois toujours le même message d'erreur après quelques minutes, qui affiche "Erreur lors de la compilation du film" et "Erreur de création de l'image" (voir capture d'écran ci-dessous). J'ai déjà réduit la qualité et la résolution de la vidéo pour la rendre moins volumineuse, mais je ne comprends pas du tout quel est le problème et comment le régler.  C'est extrêmement frustrant de travailler pendant des heures sur un projet et de se heurter à ça au bout du compte. Si quelqu'un a la moindre idée de ce que je dois faire, merci de partager. 

Hallo zusammen,ich habe ein Problem mit Adobe Rush, das ich einfach nicht lösen kann, und hoffe, jemand hier hat einen Tipp für mich.Ich nutze die Adobe Creative Cloud und habe mehrere Programme heruntergeladen, darunter auch Rush. Wenn ich Adobe Rush öffne, sehe meine alten Projekte und schaut alles normal aus.Das Problem: Sobald ich auf „Neues Projekt“ klicke oder eines irgendein alten Projekte öffnen möchte, stürzt Rush ohne jegliche Fehlermeldung ab. Ich habe das Programm schon mehrfach deinstalliert und neu installiert (auch älterre Versionen), aber der Fehler bleibt.Komischerweise funktioniert Premiere Pro (und andere Adobe Sachen) auf demselben PC einwandfrei. Leider brauche ich Rush dringend, da ich auf meine alten Projekte zugreifen möchte.Hat jemand eine Idee, woran das liegen könnte? Vielleicht irgendeine Einstellung, ein Update oder etwas, das ich übersehen habe? Ich wäre wirklich dankbar für jede Hilfe!Vielen Dank im Voraus! :-). LG, Ana

The video looks good in the app but as soon as I export it all the colors change and it looks really bad to be honest. I've tried exporting it in different qualities but it doesn't help. I'm freaking out soon this is SO frustrating 

This App crash all the  time, cant EXPORT

Bonjour,Je me fais part de mon ressenti car j'aime bien utiliser votre application cependant depuis que j'ai acheté un iPhone 16 Pro Max  je ne peux plus utiliser cette application car je ne peux pas importer mes rushes dans l'application.L'application me dit dit que mes rushes ne sont pas acceptés.Ça serait cool que vous puissiez remédier à cela ....En attente de votre retour. Bien à vous,Camille Moreira

Hello, I have a problem with my Premiere Rush. When I open the app, nothing works, it keeps loading! I get a blank screen. I'm using it on an iPhone 16 pro. I paid for a year's subscription. Please help me.

The program closed and my last edited project disappeared completely. Only the very last one, the others are still there. My question is whether there is any way to restore the project, it was saved several times in Premiere Rush during the editing time so that I could continue working on it the next day, for example. I hope you have understood my question. Best regards

I am trying to import still images into Premiere Rush on my iPad Air (2020). I have confirmed they are all the same file types (.jpeg). But it completely randomly decides it does not want to import some of them (unsupported file type). All photos taken with my Sony a7III. I have found on one previous thread that Rush does not accept still images that have more resolution than 4K. For example, it successfully imported a jpeg file with dimensions 3337x5005 pixels which is nearly double than the 4K resolution is. I tried importing a batch of 27 photos and only 6 were successful. Exactly the same deal on my iPhone 13 Pro. Latest software and latest Rush version on both.

After exporting a video It becomes glitchy and the quality of the image is reduced like a 320p.

I would love Adobe to add a tool where you can add captions on premier rush but the cool type of captions different colors and fonts and at the same time in different lenguagues, this would help a lot of people add captions to their reels really fast 

As far as I try to export my projekt Rush stops with an error. Has someone the same problem or any idea - Mobile Version, working with S24

I´ve tried checking for answers in the community, but believe it´s best to add my crash log: I have tried to build up the same project on my account on another device with 32 GB RAM, but I got the same result, including total system crash.Can you PLEASE help? I need to export this project for my client. --------------------Time Awake Since Boot: 54766 secondsCrashed thread: 143 [6588] THREAD_PRIORITY_NORMALException Code: EXCEPTION_ACCESS_VIOLATIONException Parameters: Access violation reading location 0x0000000000000000Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.Application Specific Information:C:\WINDOWS\System32\DriverStore\FileRepository\u0398742.inf_amd64_e83a0c44dac6d043\B398493\amdocl64.dll Thread 0: [13836] THREAD_PRIORITY_NORMAL0 win32u 0x00007ffa9d601534 NtUserGetMessage + 201 USER32 0x00007ffa9fd25e8a GetMessageW + 422 RushFrontend 0x0000000001064ad9 ? Unknown - (Symbols generated from a DLL expor

I have used Premier Rush for some months no problem using my iPhone 15 pro... no issues exporting frame rate 25... ...but today I cannot export other than 30 fps & so is making the audio out of sync... ...what can I do? 😉 never had these issues before x

Editing process should more nice, While editing how can I see full video so I can edit colour grading good manner I paid for one year but not happy  could you please add interesting features in it adobe premier rush  thanks 

For some reason I can't export video files on Adobe Rush in my Android when the videos are recorded with an IPhone. I even selected the "Reconstruct incompatible files" option before starting the project.