Questions

I am creating a video shot on an iPhone. I am editing it on an Android phone. Everything went well but the application is crashing during export.

Create custom Thumbnail option will work on social media uploads only and if you want to change the local export thumbnails you need to do that manually as per screen grab, Please add feature to add custom thumbnail in export to local file. thank you pleasea  

I literally bought a subscription to export videos at 4k yesterday and now your app is saying I don't have it and that I need to buy it again. Extremely frustrating.

I am getting the pop for "This file requires the HEVC codec which is included with a Creative Cloud membership. To upgrade to a paid plan, go to..." I 100% have a paid for plan and never ran into this ever before.

I'd been working on a video for 3 days (PC) and it had been saving each day with no problem. One day there's a power cut and the project has completely vanished. There are shortened random edited clips in the Adobe folder but it doesn't seem to be the whole thing. Can't remember if it was synced, but I just don't get why it was accessed fine the previous 2 days then it's not there. How can I retrieve it, it has to be somewhere??

In the Rush mobile app, can you please add an option to keyword search our songs we when adding audio from our media files?Currently, we have to scroll through every single song to find the one we're looking for. This is extremely tedious most of us have hundreds of songs. Please see the attached screenshot for the location that could use a search bar. This would be so helpful and greatly appreciated! Thank you,Natalie  

The placement of the video graphic from preview to export gets changed. Please help me fix this.

I've fixed this on Premiere Pro PCI believe that Rush is creating timeline based on what's the profile of the first footage. (Same as premiere pro)However, HDR on iPhone (was using 13) has Rec 2100 profile and it's causing the washed out effect once you exported it. What Rush is doing, it's baking up the Rec2100 to Rec709 then export (your timeline) to Rec709. The problem of baking Rec2100 to Rec709 is it does not have the same color (for Rec2100 is meant for deep color grading) as Rec709 has. That's why, what you see as Rec709 is just as baked Rec2100. Solution 1:If there's a way where Rec709 (no Rec2100) should be the default timeline of Rush, this washed out effect should be gone on export.Cons is, your final edit on export will be no longer HDR.  Solution 2:Please add auto tone map from Premiere Pro for ez fix on this. Or atleast have a color profile for HDR footage would be great. For me, I can sacrifice HDR as long as I get the same colors I shot it from. So p

Creating a corporate set of graphics in AE for Prem Pro works brilliantly. But if I want to use mogrt file for Adobe Rush those mogrt files are incompatible. I understand that, and if I want to download templates I understand there are different versions. My question (sorry couldn't find it online):How to create template mogrt files for Adobe Rush.I can find lots of Ae-Pr tuts but no ?-Ru workflow.  

I'm trying to continue editing an Adobe Rush project. Two weeks ago I started the project; I chose all the video clips that would be included in the project and began editing.This morning, on the same iPad Generation 10 that I used previously, I tapped the project, and I'm getting an endless circle. The icons beside the project name are a mobile device and a cloud. My internet is working fine, at 316 Mbps. My account is up to date.Any suggestions?

ストレージもあるのに、レンダリング急に出来なくなりました。iPhone10XRです。

Hi,Adobe Premiere Rush work properly on my Xperia 1 V.The editing seems to work fine, but when I try to export the content it comes up with an error message.Please can anyone help?

I am using Rush mobile app and on 4 occassions my videos have cut off at 20 minutes. The video stops playing at 20 minutes but the audio continues to the end.

I was recently editing a project and after exiting the application and reopening it, I clicked on the project only to be met with a gray screen where the video/editing panels should be. file/edit/sequence/view/help was still there, but there were very limited options when I clicked on them. Also, all of my other projects load fine, this is the only one that won't load for whatever reason. I have tried logging out of adobe and logging in, restarting my computer and the application, and turning the cloud sync off and on again. Nothing has worked. I'm also getting a file sync error because I've hit 100GB of cloud storage, but I'm pretty sure that's been there for awhile, I just thought I'd add that bit of info in case it's relevant. 

I'm using Adobe Rush on my iphone to make simple short films for a charity. I have no issues putting the footage together but once I render and save the film to my iphone library, when I pay the final version back, some of the clips flicker and appear corrupted. I've tried to replace the clips, by going back into the project, deleting them and replacing - sometimes this works, sometimes it doesn't. Or sometimes other clips then flicker after I've changed others.I'm not the greatest when it comes to video tech but any help would be appreciated.

I'm trying premiere rush with simple images, png and a white background image, and the default text transitions. All looks fine on the previews, but exported, I see things like this appear on the video:And flashes of black and white.My first experience with this software and is not looking good.Version: Last (at 21 Agust 2020)Machine: MacBook Pro mid 2014, 8gb ram, 2.6Ghz i5

Sería genial que se pudiera animar con los relojes de animación, y poner más efectos como en el adobe premiere

Y'all 

I just paid for a yearly subscription only to realise the app won't load (import) a 13min video.i shot it earlier on my iphone i use the latest app version. I don't understand ..how can I fix this 

why does premier rush not open videos made with my s23 ultra? how to solve? thanks.

It has a skipping affect is happing to my voice over being created on Rush.  What should I do?

It'd be a lot easier if I could add markers to locate specific areas of the project without having to find them all over again. Is there a way to create markers or substitute for markers or is that a feature only on the desktop- and if it is MAKE IT AVAILBLE ON RUSH TOO! Thanks 

Hallo zusammen,wenn ich ein Video, welches ich von DJIFLY auf mein IPhone importiere, in Premier Rush bearbeite und dann exportieren möchte, ist dies nur in 1080p möglich. Das Video von der Drohne ist aber in 4K aufgenommen. Wenn ich Videos exportiere, die ich mit dem IPhone aufgenommen habe, dann kann es in 4K exportiert werden. Wieso ist das ? vielen Dank für die Hilfe. viele GrüßeLouis Blöchl

Instalé la aplicación móvil Premiere Rush en mi Pixel 7 Pro, cuando quiero editar un video y le doy play para ir viendo/escuchando va al quintuple de la velocidad real. Los videos están grabados correctamente en en x1 pero se reproducen como en x5. No sé cómo resolverlo.Esto no me pasaba cuando usaba la aplicación en un iPhone 14 pro. 

Hi All,   I Have made 6 videos all very similar and two randomly don't play sound on the video tracks. When I go back and look at the files there is no problem with sound only when I upload them which I've done multiple times.   Thank you for any help or inisghts.   Title edited mod