Questions

Hi,I've searched through many posts, but did not see this issue. I have changed almost all of my styles (text indents and margins only), and would like to know how to apply these changes to my entire project. The styles were not renamed, the CSS is correct in all topic properties, but I am having to go through every page in my project and manually re-apply every style as the changes do not apply. I have fastidiously gone through the CSS to ensure the stylesheet matches what has been set up in the Styles and Formatting pod (a lot of times it does not, so I have to fix the stylesheet). Is there an easier way to apply style changes to the entire project?Thanks,Pam

Now that I am enamored with RH 2015's Responsive HTML output ... Is there - or might there be in the near future - a version of 2015 for multiple writers to collaborate on one project simultaneously (without checking out / checking in)?  Thank you.

I've successfully used the Printed Documentation before (although that was with RH 11; I'm using RH2015 now), but today when I try to use it, I get this:of course MS Word has been started on my computer; I've used it dozens of times this week alone. Also, where do I click "Start using Microsoft Word" ... and why, since I'm trying to create a PDF file?thanx,Lon

RoboHelp 2015: How to display a document that has a parent pon TOC and no child. Tthe parent does not display on output HTML5. I want to display a word document that contains hyperlinks.

I am in the process of creating a new topic. I selected a .css file to use (not RoboHelp) and started typing the title and inserted a table.When I selected Preview Topic the message below appear. How do I fix this?Line 354Char: 4Error: "HHComponnetActiviator" is undefinedCode: 0URL:Do you wnt to continue running scripts on this page? Yes/No

Sorry for re-asking this. I know I asked it before but can't find it.  My CTRL+W stopped working.  I tried the ALT+space bar, M, move cursor arrow tip, but that did not work.  I remember seeing an option update the registry but cant' find it.  What was the registry update process to resolve this issue (or is there a different, better way to resolve it)?  Thanks.

IN RH 11 I changed the margins in whfbody,whgbody,whgdef, whibody and whdthtml. Leftmargin to 10, topmargin also to 10 and for whgdef also a rightmargin to 10. I made these changes in the folder so it worked for all the SSL/Webhelps I created.When I made a SSL/Webhelp these changes were visible. The margins are not so narrow anymore.But now in RH 2015 this seems not to work anymore.I tried to changes the margins in these 5 .html files but it is not visible in the SSL/Webhelp.Any suggestions?Aart

Hello all,I have two versions installed:RoboHELP 9RoboHELP 2015We are slowly transitioning our projects from RoboHELP 9. At the moment, I cannot uninstall RoboHELP 9, because I need it for some of my projects still.The problem I'm running into is this:The RoboHELP command line compiler, rhcl.exe, is not compiling all the topics.Our main help, when I compile it from within the RoboHELP application, is usually about 25 MB large. When I compile the same help using the RoboHELP command line compiler, it is only 4 MB large. That is a lot of missing content.Here's a smaller output showing the same problem:The compile log shows a bunch of these:HHC5003: Error:Compilation failed while compiling planner\Planner__Introduction.htm.I think the problem is that with the two versions that I have installed, it's trying to compile a RoboHELP 2015 project with a RoboHELP 9 compiler.I've verified that each version has its own rhcl.exe.I renamed the RoboHELP 9 one to "rhcl.exebak" so that it doesn't get u

I'm using RH 11 to generate HTML Help. When I go to File > Import > HTML/XHTML File... to import an html file, RH freezes. I have to use Task Manager to shut it down and re-start it. As soon as I click HTML/XLTML File... it freezes. Does anyone know what might cause this?

HiI've been asked about using Robohelp to create a Knowledge Base, and have therefore been having a look at this template for the first time.I can find very little information about this type of output, and wonder if anyone has experience of using it to create a KB from first principles? There are so many really super looking KBs out there, I have my doubts as to whether Robohelp is the best tool for the job; I'm still at the very early stages of investigation but from what I've seen so far, it all seems a bit basic.All and any advice would be most welcome 🙂Claire

I'm trying to show the navigation pane so that you can see the Table of Contents automatically. When I run my project on my server (not robohelp's server) there is a link called Show which I need to click to show the TOC.The image below displays when I run my WebHelp project on Rh2015 on my company server.This is the same project but running on my local PC.

My document goes down to 5 Levels Topic     Sub Topic          Sub Sub Topic               Sub Sub Sub Topic                    You get the idea I am sure,I have tried for 2 days to figure this out and I am baffled.  The screen is rather busy to work on (lots of things on it) so I feel that I am overlooking something obvious..  Please help.

Hi every one I added many HTML file to project. and saved change to project. So I closed RoboHelp and reopened this project.Then Contents of FPJ file has file paths and contents are displayed in project manager (GUI) is different.Why these difference was made ?Can I continue to use this project ? Is there anything I should do ?These difference are shown in following image.

I have been using merged CHM files for years now, but all of a sudden when I open the master CHM, I can't see index words for my other merged projects.  From the TOC, I am able to open the topics.  Any suggestions?

I ran a Search and Replace just to locate help files where the word "codec" appeared.  I just clicked Find All and did not specify anything in "Replace With."It found two files.  I closed the Find and Replace Options dialog box, but the results window remains open.  It is located on my second monitor and the top part of the window is off the screen so I can't click a Close button in the title bar -- if there is one. I have closed and reopened the project,  Exited RoboHelp and rebooted my workstation.  The window remains opens.  Not only in the project where I performed the search but in every RoboHelp project I have tried opening so far. How do I get rid of this window? 

I'm using RH 11 and generating HTML Help. When I generate the chm file, I get all three of the tabs I want: Index, Contents, and Search. But if I change the chm file name, the tabs disappear and I get the Show or Hide button, which doesn't work.I'm changing the chm file name by clicking Single Source > HTML Help > Properties, and then changing the name in in the Outot folder and File name field.Why do my tabs disappear if I change the chm file name? The same thing happens if I change the name after I compile the chm file.

I'm hoping someone can help me. I ran into some problems with a robohelp project (yup, gambled and ran the project over a network and lost) but to make a long story short, I recovered an older back up of the project I had on my computer and then imported all the topics from the broken server version and I'm mostly back in business.The one thing I don't have though is the more recent TOC and Index Files. I tried just copying and pasting the .hhc and .hhk files from the broken project folder to the recovered project folder but when I'm in Robohelp I still don't see these TOC options?What can I do?

I am running RH10 with Source control.  I have a topic that has a red check to show it is checked out.  I open source control and is shows the topic checked out exclusively to me.  If I click check in all, I get this message, $/PATH/topic_name.htm is not Checked Out.  How can it say its not checked out when I have the red check next to the topic in the Project manager AND source control has a big red check with a status of Checked Out to you (exclusive)?Ideas?  It seems to be only with this one topic.  Other topics check in and out perfectly.Thanks,dv

RoboHelp 2015.Selected a hyperlink that is currently displayed in a frame with Page Default (none) as the value.Selected "Display in auto-sizing popup".Saved the change.Previewed the topic and clicked the hyperlink. The following screen shows the Script Error. Is anyone familiar with this problem? After I undid the changes and open again in Preview mode, there was no error.Thanks!Carol Levine

Hello,We are thinking about having 7 different projects and having all of them go through Version Control. I was wondering if it is possible for Version Control to handle that many projects. Currently, we have two projects going through VC.Thanks,Andre

I was mucking around in the layout.css to adjust the horizontal placement of my header (just moving it from left-aligned to centered by changing the 3 em in the body.media-desktop div.header div logo to 15em), when lo and behold my filter checkboxes were altered as shown below, before and after. I never changed anything close to the Filter. BEFORE: Normal checkboxes AFTER: ABNORMAL (multiple format changes to the checklist)Note that in the "after" shot, I can actually click on the "remains" of the checkbox to filter.

I'm single-sourcing my FM book into RH (TCS version 2015). I've auto-mapped my FM paragraph styles in RH, and in the Conversion Settings, told RH to Convert Autonumber to Text. This has worked perfectly, except for one weird thing: if I have an alpha list that extends to G, the space between the period and the following text disappears. When looking at the HTML for the list, it looks like this: The yellow highlighted part is how it should appear. The blue highlighted area is what G is automatically converted to. It's in every topic linked from that FM book that has a long alpha list - not just this one.I can manually fix this by adding that span tag, but that defeats the purpose of single-sourcing. I shouldn't have to go through all topics that have a long alpha list and fix this. Why is it doing this, and how do I fix it?

I have just upgraded my TCS from 4.0 to Release 2015. In the process of updating my team's templates, I've discovered an issue that I've not run into before.We have a custom CSS. We single-source our FM manuals into RH, and the custom CSS helps keep our topics formatted as we like them. When applying the custom CSS in RH, everything looks and works like a charm.We also have a custom master page that inserts a header bar and footer bar on each page. I've gone into the Master Page file's Properties, and applied the custom CSS to that Master Page. However, when I apply the Master Page in the Topic list, the format of the body looks different than it did when just the CSS was applied (when no Master Page is applied). I've included two screen shots - one of just the CSS applied, and the other with the Master Page applied.I've tried applying both the CSS and Master Page through the General and Appearance tabs of the properties dialog, but I still get the same issue. I've also checked out the

I am attempting to customize a Responsive HTML5 layout based on Theme1_Standard. Once I save it, I can no longer re-open it using the Customize Selected Layout button. I get an error: "...\MasterThemeSchema.xml file has invalid data". This has happened several times (with several attempts to customize a new layout). It also happens with the Theme2_Government layout. I was originally working with an imported project but have since created a brand new help project, and still I get the same error. Any suggestions?

Background:I've been using Robohelp since v5 - we're currently using v9.0.2. We create Microsoft Word user manuals for our product which I have created Robohelp projects for to generate webhelp. I use the "link" feature rather than "import" so that it is easier for me to update the webhelp when the word doc is updated. We use pagination for heading levels 1-3 so it generates 50-200 HTML topic files per webhelp.Everything works fine from a customer point of view.Earlier this week a developer who was running a Burp security scan on our site sent me a report which showed the following:Issue detailThe application may be vulnerable to path-relative style sheet import (PRSSI) attacks. The response contains a path-relative style sheet import, and so condition 1 for an exploitable vulnerability is present (see issue background). The response can also be made to render in a browser's quirks mode. The page does not contain a doctype directive, and so it will always be rendered in quirks mode. Th